Children allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Incredible service
Amazing location

Categories

Cleanliness
10
Immaculate cleanliness of the hotel.
Service
10
Every staff member was warm, kind, helpful, and accommodating.
Location
10
View overlooking the magical village of Zermatt.
Room Quality
10
Incredible room with double fire places, sauna, and wooden bath tub.
Amenities
10
Spa and pool used every day.
Value for Money
10
Reliable quality and service year in and year out.
Food and Beverage
10
Breakfasts and dinners deserve at least one Michelin star.
Overall Experience
10
An unforgettable stay that exceeded expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:56

Property Description

Luxurious Mountain Retreat

Nestled on a rock high above central Zermatt, The Omnia offers a unique escape accessed through a tunnel and elevator.

Fine Dining and Relaxation

Indulge in exquisite international cuisine made from fresh seasonal ingredients at the restaurant or terrace. Unwind by the fireplace with an espresso after dinner.

Spa Treatments and Modern Elegance

Pamper yourself with rejuvenating spa treatments after a day in the mountain air. Each unit boasts elegant modern design, varying layouts, and private balconies.

To experience the ultimate blend of luxury and serenity, book your stay at The Omnia now.

Important information:

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.

Please note that construction work is going on nearby from 01/06/2025 to 30/10/2029 and some rooms may be affected by noise.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 0 years old stay for free when using an existing bed.
    Children up to and including 8 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

10
Based on 413 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
F
facundo • couple • us
10
Espectacular
Pros:

Sencillamente espectacular todo! El servicio increíble, las instalaciones del hotel excelentes! Volveremos sin dudas!

2026-02-14 • via Nuitee
R
Robert • couple • us
10
Outstanding experience overall!
Pros:

That’s the location in Zermatt

Cons:

Rooms were a little small but the balcony was great

2026-02-13 • via Nuitee
E
Emilie • couple • ch
10
Pros:

tout

2026-02-12 • via Nuitee
C
Charles • couple • ch
10
Amazing stay in this unique hotel !
Pros:

Amazing property and if you’re a fan of James Bond or Batman the entrance into the hotel is crazy. The spa is directly giving you a view on the Matterhorn !

Cons:

Nothing really

2026-02-08 • via Nuitee
R
rachel6162 • Family
10
Best hotel I’ve stayed in
Pros:

Amazing , absolutely amazing. From the moment we drove up and into the bottom of the mountain we loved it . Everything about the hotel was perfect the maids check your room twice a day and tidy / re stock when needed . The rooms, the bar area the staff all first class .
From the balcony you can see pretty much the whole of Zermatt with breathtaking views days and night .

2026-01-31 • via Tripadvisor
S
Salma • extended_group • eg
10
Exceptional
Pros:

The location and the view is amazing
The breakfast was like a Michelin star restaurant
The staff are soo friendly helped us with all the tours.

2026-01-28 • via Nuitee
S
Salma • extended_group • eg
10
Exceptional and definitely coming back
Pros:

Everything was perfect
The location,view,food, staff and the spa
The outdoor Jacuzzi was magical.
The staff was soo friendly and helped us with all the activities.

Cons:

The indoor pool was not warm enough

2026-01-28 • via Nuitee
F
Fahad • couple • sa
9
Pros:

+ great service
+ Friendly Staff
+ Location
+ Swimming pool and main facilities

Cons:

- very very small bathroom

2026-01-23 • via Nuitee
G
Geoff • couple • us
10
2026-01-21 • via Nuitee
E
Erika • couple • do
10
Pros:

Me encantó las instalaciones, sus chicas de la recepción son muy atentas volveré a ir pronto ☺️☺️☺️☺️

2026-01-20 • via Nuitee
M
Mark • extended_group • ch
8
Cons:

Je n'ai pas apprécié les frais supplémentaire prise par la carte de crédit car Booking facture depuis l'étranger alors que l'hôtel est en Suisse et que j'ai payé en francs suisses

2026-01-19 • via Nuitee
I
Islam • couple • fr
10
2026-01-19 • via Nuitee
H
Herbert • couple • ch
10
Sehr persönlich
Pros:

Modern, guter Service ,

Cons:

Zimmer klein, Badezimmer sehr klein,

2026-01-19 • via Nuitee
D
Daniel • couple • us
10
Amazing customer service, and the entire staff was very pleasurable and helpful our entire stay.
Pros:

Amazing customer service, and the entire staff was very pleasurable and helpful our entire stay.

Cons:

N/a

2026-01-19 • via Nuitee
L
Loralyn • couple • us
10
Wonderful and very memorable. Special to actually stay in the same room that I did in 2011!!!!!
Pros:

The staff and management were terrific. They are very kind, helpful, professional, courteous and personable. After staying the one night (which I was fortunate to book due to a cancellation) we returned the following two evenings for after dinner drinks because we are so fond of the location and staff. Our son joined us and he wanted to come by as well. This was my return visit (last visit 2011, and my son’s second visit since 2014). We would have loved staying the nights there with our son but we were not able to schedule our vacation till after your hotel was fully booked, with the exception of the one night). The breakfast was wonderful and delicious. The hot chocolate is the best I’ve ever had! We had a wonderful visit at your hotel and hope that we are able to get back to Zermatt again and stay at the Omnia. This time during the winter. Thank you, L Walker

2026-01-19 • via Nuitee
L
lukesE1940EY • Family
10
Amazing mountain side ski hotel
Pros:

Amazing mountainside hotel in the heart of Zermatt it is close to the funicular and the Matterhorn Express. The atmosphere is very much modern but with a little bit of ski chalet. The rooms are also very spacious and have great bedding and area. It is a little expensive but the value is great for the price and the hotel has amazing extra amenities. The hotel is very clean and is almost pristene. It is quite quiet except in the lobby at peak hours but if you are skiing you don't need to worry. The staff is very nice and helpful and are also always there for you. Also there are some hotel features like a spa, pool, hot tub, restaurant, ski lockers and a chauffeur to load bags into a car when you first get there.

2026-01-07 • via Tripadvisor
A
Angela • family_with_children • za
10
2026-01-07 • via Nuitee
B
Bob • couple • nl
10
Fantastisch!
2026-01-06 • via Nuitee
E
Expedition222120 • Couples
10
Enjoyable!
Pros:

The hotel's striking design, built into the rock with a James Bond-esque entrance, making you feel like you’re in a movie . David and I love the stay .

2026-01-04 • via Tripadvisor
M
Mumina • family_with_children • be
10
Amazing!
Pros:

Everything was amazing - the view, restaurant, cleanliness, location. Stuff were incredible welcoming! Atmosphere was so relaxing. Exceptional stay!

2026-01-04 • via Nuitee