The Oberoi Mumbai

Hotels
Oberoi Hotels & Resorts
9.6 (2564 reviews)
Nariman Point , Mumbai , in

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
BBQ facilities
See all facilities

Review Highlights

Pros:
Clean and staff
Location
Comfortable rooms
Helpful and friendly staff
Cons:
Pathetic service in some instances
Cleanliness issues reported

Categories

Cleanliness
8.9
Some guests reported dirty rooms and cleanliness issues.
Service
9.9
Most reviews highlight warm and helpful staff with a few exceptions.
Location
10
The location is frequently praised for its convenience.
Room Quality
9.9
Rooms were well-prepared and comfortable as per multiple reviews.
Amenities
9.9
The hotel offers excellent amenities and services.
Value for Money
9.4
Value perceived as high, despite a few complaints about service.
Food and Beverage
8.9
Breakfast was highlighted positively, but service inconsistencies reported.
Overall Experience
9.9
Generally a positive experience, marred by some service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 21:44

Property Description

Luxury and Convenience
The Oberoi, located in Mumbai's business district, offers luxury with an outdoor heated pool, spa, fitness center, and concierge service. The elegant rooms provide beautiful views, LCD TV, and en suite bathrooms with modern amenities.

Dining Experience
Guests can indulge in a culinary journey with 5 food and beverage options offering European, Asian, Indian, and Japanese cuisines. The Eau Bar features live Jazz music, while the Champagne Lounge offers an extensive selection of Champagne and teas.

Exceptional Services
With 24-hour services like spa treatments, butler service, laundry, and a travel desk, The Oberoi ensures a comfortable stay. Female butlers are available for solo female travelers, and a luxury retail arcade and Oberoi Spa are on-site for guests' enjoyment.

Experience luxury and convenience at The Oberoi, Mumbai. Book now for an unforgettable stay!

Important information:

Please note: When booking more than 5 rooms, additional supplement will apply along with nonrefundable deposit for the entire stay.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.6
Based on 2564 reviews
Cleanliness: 8.9
Service: 9.9
Location: 10
Room Quality: 9.9
Amenities: 9.9
Value for Money: 9.4
Food and Beverage: 8.9
Overall Experience: 9.9
N
Neil extended_group gb
10
2026-03-28 via Nuitee
A
Andrew solo_traveller au
10
Exceptional service delivered with heart
Pros:

A true 5 star property. Fantastic breakfast, beautiful refurbished room, exceptional serve

Cons:

Nothing

2026-03-27 via Nuitee
B
Baldota Group Holdings family_with_children gb
10
2026-03-26 via Nuitee
K
Keane solo_traveller us
10
Excellent, friendly service
Pros:

Wonderful view- loved the suite

2026-03-23 via Nuitee
K
Keane couple us
10
Excellent service- appreciated the greeting at the airport and smooth transport to hotel
Pros:

Excellent view- loved the suite

2026-03-23 via Nuitee
M
Margarida couple in
10
Inoubliable
Pros:

Sejour fantastique ! Petit déjeuner excelent ! Piscine chauffée et personnel attentionné ! Que du bonheur !

Cons:

Rien

2026-03-23 via Nuitee
S
Syed M couple gb
8
2026-03-22 via Nuitee
1
19 family_with_children fr
10
Outstanding
Pros:

The personnel is amazing

Cons:

Nothing

2026-03-22 via Nuitee
S
STANISLAV solo_traveller ru
10
Pros:

Я второй раз останавливался в этом отеле. Персонал очень внимательный ко всем деталям и просьбам . Завтрак разнообразный , достаточно для привыкших к европейской / не острой пище. Уборка номера качественная.

Cons:

Мне все понравилось

2026-03-21 via Nuitee
R
rajeev62 NONE Grantham, Lincolnshire, England
10
The best hotel in Mumbai
Pros:

This is simply the best hotels in Mumbai. Located close to the major tourist attractions is South Mumbai. An immaculate hotel, well appointed rooms, exquisite food (Indian/Chinese/European), caring staff. Highly recommended!

2026-03-20 via Tripadvisor
A
Andre extended_group nl
10
2026-03-20 via Nuitee
J
Jean couple gb
10
A memorable stay in an hotel whose staff all do their very best to make you feel welcome and at home
Pros:

Excellent position. Caring attentive staff. Good food

2026-03-19 via Nuitee
J
jw6969 Couples Ascot, Windsor and Maidenhead, Berkshire, England
10
Sublime
Pros:

City hotels are not easy to get right - often a lack of any sort of view, no gardens and so on, but overall, The Oberoi was just a dream for us. Arriving quite early from London, our room was ready. This trip was the start of a series of holidays for a “big” birthday milestone for my wife. The hotel knew this and kind decked the room out in balloons, a Happy Birthday sign on the window and a (delicious) cake. A fabulous start. We ate in the Indian restaurant - pricey as everyone says but wonderful food. A message from the manager Mr Amit Kaul was sent to me to check that everything was ok. I replied saying that in short order, his staff had been nothing but charming, helpful and delightful - all of them. I added - as a joke - that the room was a little small and that next time I should spend a bit more money on a larger room. Well, the next morning, a lovely lady, Neha, came to us at breakfast and suggested we move rooms at no cost to a “more comfortable” room. A suite no less. What an incredible thing to happen. The difference was day and night. A separate sitting room - useful as I had a small amount of work to do early in the morning whilst Mrs snoozed - and a much larger bathroom with twin basins. A view over the bay is a plus although the view is a bit hazy! We spent time at the pool - preferring the Trident pool. Breakfasts were superb - a great way to start the day. The transfers to and from the airport were arranged by the hotel - Merc E class, so very comfy. All in all, I have nothing but praise for this incredible hotel. The Oberoi philosophy on hospitality is World renown and to experience it is simply a pleasure.

2026-03-17 via Tripadvisor
C
Chloe couple gb
10
outstanding
Pros:

outstanding

Cons:

nothing

2026-03-17 via Nuitee
W
waynebS9201VJ Business
10
Excellent SPA Experience
Pros:

I would like to call out my Excellent spa experience, from the moment I arrived Prativa and her team made me feel very welcome and comfortable. My masseuse Shon gave an excellent Swedish massage and left me very refreshed and relaxed! Overall a great experience and look forward to my next return!

2026-03-14 via Tripadvisor
P
PaullyD1964 Couples
10
Expensive, but worth it.
Pros:

From the moment you step out of the car you are treated like royalty. The staff are impeccably dressed, and can’t do enough to help you. We stayed in a luxury room, which is the lowest level, and it was spacious and had a great bed and shower. The breakfasts are fantastic, the gym is really well equipped, though it’s missing a cable machine. We eat in Ziya, which was very special, but overpriced. My only quibbles are that there is little storage in the room and it’s a bit cramped in the bathroom for two people, and it is really noisy and windy by the pool. Stay here to ease you into the chaos of Mumbai, you won’t regret it, this is proper 5 star luxury.

2026-03-14 via Tripadvisor
M
Marina extended_group gb
10
It was a comfortable and rewarding stay.
Pros:

The staff were fantastic. They couldn’t do enough for us and were really personable. The check in lady and Endrea in the restaurant were especially helpful. We travelled with my elderly father and the staff couldn’t do enough for him.

Cons:

If I’m being picky the bar and restaurant did not stock Rose wine.

2026-03-14 via Nuitee
D
DavidA825 Couples La Follette, Tennessee
10
Nice hotel
Pros:

This is a nice hotel. It is a little dated, with the atrium lobby rising 10+ stories. However, the rooms are nice and the restaurants are good. There are no USB charging ports in the room.

2026-03-13 via Tripadvisor
M
MichelleJ491 Solo travel Abu Dhabi, Emirate of Abu Dhabi
10
A Jewel to accompany the Queen's necklace.
Pros:

The Mumbai property was the beginning of an Odyssey with the Oberoi Brand.

It was the perfect gateway to India. The property, on the bay, is impressive, close to museums and art galleries. The staff were exemplorary and the transfers to and from the airport seemless.

The F & B, particularly the Living Room, a lovely twist exuding the atmosphere of India in a super sophisticated, efficient and relaxed way. The food was cosmopolitan but the atmosphere lively and excitable.

My Swedish massage a winner.

My room with a view over the bay was exquisitely set out and rigorously maintained. On arrival I slept for thirteen hours so I was clearly relaxed!

Visit two a must.

Thank you to everyone for the Oberoi embrace.

2026-03-12 via Tripadvisor
H
hessa couple bh
10
Great location and friendly staff
Pros:

The room we got was recently renovated and it was spacious and very clean. Also, the room was replenished with fresh fruits and water everyday. The staff were all very friendly.

Cons:

I did not like the bed or the pillows. The bed was too firm. And the pillow very frumpy.

2026-03-12 via Nuitee