The Oberoi Mumbai

Hotels
Oberoi Hotels & Resorts
9.6 (2729 reviews)
Nariman Point , Mumbai , in

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and staff
Location
Comfortable rooms
Helpful and friendly staff
Cons:
Pathetic service in some instances
Cleanliness issues reported

Categories

Cleanliness
8.9
Some guests reported dirty rooms and cleanliness issues.
Service
9.9
Most reviews highlight warm and helpful staff with a few exceptions.
Location
10
The location is frequently praised for its convenience.
Room Quality
9.9
Rooms were well-prepared and comfortable as per multiple reviews.
Amenities
9.9
The hotel offers excellent amenities and services.
Value for Money
9.4
Value perceived as high, despite a few complaints about service.
Food and Beverage
8.9
Breakfast was highlighted positively, but service inconsistencies reported.
Overall Experience
9.9
Generally a positive experience, marred by some service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 21:44

Property Description

Luxury and Convenience
The Oberoi, located in Mumbai's business district, offers luxury with an outdoor heated pool, spa, fitness center, and concierge service. The elegant rooms provide beautiful views, LCD TV, and en suite bathrooms with modern amenities.

Dining Experience
Guests can indulge in a culinary journey with 5 food and beverage options offering European, Asian, Indian, and Japanese cuisines. The Eau Bar features live Jazz music, while the Champagne Lounge offers an extensive selection of Champagne and teas.

Exceptional Services
With 24-hour services like spa treatments, butler service, laundry, and a travel desk, The Oberoi ensures a comfortable stay. Female butlers are available for solo female travelers, and a luxury retail arcade and Oberoi Spa are on-site for guests' enjoyment.

Experience luxury and convenience at The Oberoi, Mumbai. Book now for an unforgettable stay!

Important information:

Please note: When booking more than 5 rooms, additional supplement will apply along with nonrefundable deposit for the entire stay.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.6
Based on 2729 reviews
Cleanliness: 8.9
Service: 9.9
Location: 10
Room Quality: 9.9
Amenities: 9.9
Value for Money: 9.4
Food and Beverage: 8.9
Overall Experience: 9.9
B
BharatpurAnirudh Solo travel New Delhi, National Capital Territory of Delhi
10
Best city hotel in India!
Pros:

Just fantastic. great service. great views. exceptional food and beverage offerings. old and new rooms - both are fantastic. housekeeping is super strong. highly recommended and by far the best city hotel in India. it has no competition in mumbai - these closest competitor would perhaps be peninsula hong kong or Mandarin oriental bangkok.

2026-07-15 via Tripadvisor
S
Shamma couple ae
7
2026-07-14 via Nuitee
F
faisal family_with_children ae
10
Pros:

دفعت أكثر عن أصدقائي الذين حجزوا معي بس عن طريق TRIp.com بفرق 500درهم ممكن اعرف السبب يااصدقاءي بوكينج

Cons:

السعر لبوكينج أكبر من بعض المواقع الاخرى

2026-07-14 via Nuitee
S
Shamma couple ae
7
2026-07-14 via Nuitee
8
839harshac NONE
10
Great place for a quick family trip
Pros:

Great property, very attentive service at Ziya by Siddharth and crew. Unbeatable location right opposite marine drive.

2026-07-13 via Tripadvisor
1
139hareshp NONE Gurugram (Gurgaon), Gurgaon District, Haryana
10
Brilliant service and superb warm hospitality hospitality..!!!
Pros:

Most amazing experience.. best hotel in the world with an equally warm staff that makes you feel like you’re their personal guests..

2026-07-13 via Tripadvisor
M
maysoon couple ae
10
2026-07-13 via Nuitee
S
Samir solo_traveller om
10
2026-07-13 via Nuitee
F
FarAway14179990516 NONE Bengaluru, Bangalore District, Karnataka
10
Awesome and humble staff. loved it!!
Pros:

Service across the hotel — front desk, housekeeping, and restaurant staff — was warm, professional, and genuinely attentive throughout the stay.

2026-07-12 via Tripadvisor
I
iyer family_with_children us
10
A must do for anyone visiting Mumbai
Pros:

Exceptional customer service every minute of stay

2026-07-12 via Nuitee
S
Sunil couple in
9
Awesome weekend stay
Pros:

Warm staff, great room, great location, great food

2026-07-12 via Nuitee
S
somnathv2026 NONE
8
Luxury means oberoi
Pros:

Overall good ,food quality staff and room service is the best .my favorite hotel is oberoi i love to stay there .god bless this property

2026-07-11 via Tripadvisor
S
Shekharhirde NONE
10
Simply the BEST
Pros:

My wife and I chose The Oberoi, Mumbai to celebrate our 2nd wedding anniversary, and it turned out to be an experience we'll cherish forever.

From the moment we arrived, we were made to feel incredibly special. A heartfelt thank you to Loveneesh at the front desk, who welcomed us warmly and surprised us with a room upgrade that made our celebration even more memorable. It was a thoughtful gesture that truly reflected The Oberoi's legendary hospitality.

The food was nothing short of exceptional. Every dish was beautifully prepared, and it was evident that it was crafted with immense passion and precision under the guidance of Chef Kayzad Sadri. The meal was absolutely delicious and one of the highlights of our stay.

What made this visit even more meaningful was the nostalgia. I was once a chef with The Oberoi, and returning years later as a guest gave me the opportunity to experience the legendary Oberoi service from the other side. It reminded me why this brand is regarded as one of the finest in hospitality. The warmth, attention to detail, and genuine care shown by every team member made us feel truly valued.

Thank you to everyone at The Oberoi, Mumbai, for making our anniversary so special. We left with wonderful memories and look forward to returning again.

2026-07-11 via Tripadvisor
A
ankur couple in
9
2026-07-11 via Nuitee
A
Abdullah solo_traveller gb
8
Nice 5 star hotel - Full review on my Youtube channel - Travel With Abz
Pros:

Great hotel, nice view, loved the internal infrastructure, very welcoming staff.

Cons:

I booked a room with two single beds over 1 month before my stay and did not get it, which caused some problems.

2026-07-09 via Nuitee
O
Omar couple ae
10
كل شي جميل
Pros:

كل شي صاله التدخين المطعم

Cons:

لايوجد

2026-07-09 via Nuitee
U
User---S_S_L Couples Zurich
10
Exceptional hospitality that makes you feel at home
Pros:

Our stay at The Oberoi, Mumbai was excellent from start to finish. The service throughout the hotel was exceptionally attentive, and we felt completely at home from the very first moment thanks to the many thoughtful gestures from Mary and the housekeeping team. A special thank you also goes to the concierge, Nabeel, and the entire team for perfectly organizing all of our trips with the hotel car. Additionally, the food at the Fenix restaurant was always excellent. The hospitality here is genuinely warm and welcoming, and we highly recommend this hotel to anyone visiting Mumbai.

2026-07-07 via Tripadvisor
T
TP_Travel_Chronicles Family San Jose, California
10
Exceptional Hospitality and a Memorable Father-Son Stay!
Pros:

My son and I recently stayed at The Oberoi Mumbai for a dad-son trip, and the team managed to turn an already highly anticipated vacation into a true core memory for both of us. We couldn't have asked for a better location to anchor our time in the city.

From the moment we arrived, the warmth of the staff was palpable. Every single team member we encountered welcomed us with a genuine smile, creating an environment where the exceptional luxury felt incredibly personal and inviting. The logistics of our stay were handled flawlessly—the team seamlessly honored our pre-arrival requests for a quieter room on a higher floor, provided a wonderful upgrade, and accommodated a late checkout so our last day was stress-free.

While the rooms do show their age a little bit, in a way, it actually adds to the beautiful nostalgia of the hotel and its iconic location. Plus, the in-room amenities by Forest Essentials were excellent and a really nice touch.

The dining was another major highlight. The breakfasts at Ziya were absolutely delicious. A special shout-out to Sanket, who went out of his way to ensure our strict vegetarian and egg-free preferences were accommodated perfectly every morning. Huge shout outs to Sanchari and Akshay, who were exceptionally attentive on the floor and ensured we were taken care of at every turn.

The fitness and spa room were under renovation during our stay, but we ended up using the Trident fitness center which was well equipped.

If you are looking for a hotel that pairs a fantastic location with staff who genuinely care about your experience, I cannot recommend The Oberoi highly enough. We look forward to returning!

2026-07-07 via Tripadvisor
M
Madhuri couple in
6
2026-07-07 via Nuitee
M
Meera solo_traveller ae
8
Comfortable nice and enjoyed our stay
Pros:

Rooms were very clean
Rooms and floors arrangement was very nice
No noise/ Nice smell
All staff were very helpful and following up your needs
Everything was available and good quality so no need to order and wait (like iron)
There is a Coffee machine in each room

I really like my hotel experience in Mumbai this time

Cons:

It is very little :
The taste of lattes or cappuccino needs improvement
Provide Arabic bread and more Arabic food options especially in the breakfast
Since there are too many Arabic residence in your hotel, especially GCC people, it would be nice to provide Arabic coffee and dates as a hospitality in the lobby and rooms, as well as provide Arabic language on the signs instructions and directions.

2026-07-06 via Nuitee