The Oberoi Mumbai

Hotels
•
Oberoi Hotels & Resorts
9.6 (2801 reviews)
Nariman Point , Mumbai , IN

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and staff
Location
Comfortable rooms
Helpful and friendly staff
Cons:
Pathetic service in some instances
Cleanliness issues reported

Categories

Cleanliness
8.9
Some guests reported dirty rooms and cleanliness issues.
Service
9.9
Most reviews highlight warm and helpful staff with a few exceptions.
Location
10
The location is frequently praised for its convenience.
Room Quality
9.9
Rooms were well-prepared and comfortable as per multiple reviews.
Amenities
9.9
The hotel offers excellent amenities and services.
Value for Money
9.4
Value perceived as high, despite a few complaints about service.
Food and Beverage
8.9
Breakfast was highlighted positively, but service inconsistencies reported.
Overall Experience
9.9
Generally a positive experience, marred by some service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 21:44

Property Description

Luxury and Convenience
The Oberoi, located in Mumbai's business district, offers luxury with an outdoor heated pool, spa, fitness center, and concierge service. The elegant rooms provide beautiful views, LCD TV, and en suite bathrooms with modern amenities.

Dining Experience
Guests can indulge in a culinary journey with 5 food and beverage options offering European, Asian, Indian, and Japanese cuisines. The Eau Bar features live Jazz music, while the Champagne Lounge offers an extensive selection of Champagne and teas.

Exceptional Services
With 24-hour services like spa treatments, butler service, laundry, and a travel desk, The Oberoi ensures a comfortable stay. Female butlers are available for solo female travelers, and a luxury retail arcade and Oberoi Spa are on-site for guests' enjoyment.

Experience luxury and convenience at The Oberoi, Mumbai. Book now for an unforgettable stay!

Important information:

Please note: When booking more than 5 rooms, additional supplement will apply along with nonrefundable deposit for the entire stay.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOM

Location

Property Video

Guest Reviews

9.6
Based on 2801 reviews
Cleanliness: 8.9
Service: 9.9
Location: 10
Room Quality: 9.9
Amenities: 9.9
Value for Money: 9.4
Food and Beverage: 8.9
Overall Experience: 9.9
M
Mohammed • extended_group • ae
8
2026-10-22 • via Nuitee
J
Jai • family_with_children • gb
9
2026-10-22 • via Nuitee
F
Farida • couple • ae
8
Good
Pros:

Location is good
Clean

Cons:

There is no sound proof barrier between the connecting rooms and we were bothered by the noise from the room next door.

2026-10-22 • via Nuitee
T
Tarjei • solo_traveller • no
10
An excellent hotel, with a very high service level. Everything at the expected high level.
Pros:

Rooms comfortable and clean. Good location a short uber ride away from everything in South Mumbai, good pool area and good restaurants and excellent service.

Cons:

Nothing.

2026-10-20 • via Nuitee
A
Anthony • couple • gb
9
Amazing Hotel
Pros:

Fantastic breakfast in Ziya
Lots of extra touches in our room
Very polite staff
Attentive waiting staff

Cons:

Our one niggle was - breakfast at Ziya, lots of tables with 1 x businessmen having loud conversations on their phones. It spoilt the ambience. Consider a no phone policy please.

2026-10-20 • via Nuitee
J
Jyoti • family_with_children • ae
10
Excellent stay where our expectations from previous stays were exceeded. Oberoi is the best when it
Pros:

Entire customer experience was good.especially warm, welcoming and caring staff. Restaurant staff especially Ratika and Gauri went out of their way to make us feel at home.

Cons:

Vegetarian lunch and dinner options for room service

2026-10-18 • via Nuitee
A
alnaqbi • couple • ae
10
‏😍
Pros:

We had a wonderful stay at the hotel. A special thank you to Harris for his excellent service during our check-out. He was very professional, kind, and welcoming, and gave us a lovely farewell that made our departure extra special. His hospitality and attention to guests truly made a difference. Thank you, Harris, for ending our stay on such a positive note. We truly appreciate your excellent service!

2026-10-16 • via Nuitee
S
Sana • family_with_children • ae
1
A disappointing stay after years of loyalty I have stayed at The Oberoi, Mumbai for several years and have always been
Pros:

Location and breakfast

Cons:

Unfortunately the service level doesn’t feel as it used to be.

2026-10-16 • via Nuitee
S
Sana • couple • ae
1
A disappointing stay after years of loyalty I have stayed at The Oberoi, Mumbai for several years and have always been
Pros:

Location and breakfast

Cons:

Service

2026-10-16 • via Nuitee
F
Fernande • couple • ch
10
Excellent
Pros:

Alles war perfekt

Cons:

Es gibt nichts

2026-10-13 • via Nuitee
R
Ravishankar • solo_traveller • in
10
2026-10-12 • via Nuitee
M
Mark • couple • fr
10
We have found our best hotel ever!
Pros:

Service outstanding. Hotel is excellent quality. Food amazing. Staff excellent

Cons:

Everything was absolutely outstanding

2026-10-12 • via Nuitee
F
fatima • couple • qa
10
Pros:

Everything

2026-10-07 • via Nuitee
N
Nasser Hassan • couple • qa
9
2026-09-19 • via Nuitee
M
Maha • solo_traveller • qa
9
2026-09-17 • via Nuitee
A
Abdulla • couple • ae
10
2026-09-17 • via Nuitee
M
Mohammad • couple • ae
10
2026-09-15 • via Nuitee
M
Mark • couple • fi
10
Pros:

Classic execution of the Oberoi’s unique commitment to personal service. The location is memorable, the staff selected for their charisma and commitment, then trained in the value system of the founder, which places the guest first without being obsequious.

2026-09-15 • via Nuitee
P
Peter John • solo_traveller • nz
10
Excellent
Pros:

Everything

2026-09-14 • via Nuitee
A
Amna • couple • ae
10
2026-09-14 • via Nuitee