Best Western Alamo Suites

Hotels
•
Best Western
8.1 (1249 reviews)
1002 South Laredo Street , San Antonio , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Cons:
Cleanliness issues
Broken amenities
Inconsistent breakfast quality

Categories

Cleanliness
6.81
Several reviews mentioned cleanliness issues such as cockroaches and musty smells.
Service
9.28
Consistently mentioned friendly and helpful staff.
Location
8.82
Proximity to the river walk and downtown was praised.
Room Quality
7.77
Rooms spacious but some complaints about odors and amenities.
Amenities
7.3
Some amenities, like the hot tub and pool, were not functioning.
Value for Money
8.26
Generally decent for the price, although breakfast consistency was noted.
Food and Beverage
7.81
Breakfast provided was basic and repetitive.
Overall Experience
8.78
Guests expressed that they would recommend the hotel despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:55

Property Description

Central Location in Downtown San Antonio
Located just 3.5 km from The Alamo, Best Western Alamo Suites Downtown offers convenience and comfort for your stay in San Antonio.

Comfortable Suites with Modern Amenities
Enjoy spacious suites with free WiFi, microwave, refrigerator, and separate living room. Relax in the indoor pool or unwind in the whirlpool after a day of exploring the city.

Convenient Facilities for Business and Leisure
Start your day with a complimentary breakfast, stay active in the gym, and utilize the business center and meeting room. With laundry facilities available, everything you need is right at your fingertips.

Book your stay at Best Western Alamo Suites Downtown for a memorable San Antonio experience.

Important information:

Please note that the pool and hot tub are closed until May 2022.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$5 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.1
Based on 1249 reviews
Cleanliness: 6.81
Service: 9.28
Location: 8.82
Room Quality: 7.77
Amenities: 7.3
Value for Money: 8.26
Food and Beverage: 7.81
Overall Experience: 8.78
H
HIMAKAR • family_with_children • us
6
2026-02-13 • via Nuitee
E
Edmee • couple • us
10
Pros:

I loved how spacious the room was. The staff was also very friendly.

2026-01-31 • via Nuitee
J
Jennifer • couple • us
10
2026-01-30 • via Nuitee
P
Paul • extended_group • us
4
Less then impressed
Pros:

The staff that check us in was very enjoyable to talk to.

Cons:

When we got to the room. The room was dirty. Hair all over the floor, the floor had a dirty feeling to it, the surfaces in the room were all dusty.

We checked out and stayed at the double tree hotel for the night.

2026-01-28 • via Nuitee
A
Aaron • family_with_children • us
7
Smoky, large room
Pros:

Size of room

Cons:

Kods upstairs were running crazy

2026-01-19 • via Nuitee
J
Joel • family_with_children • us
10
2026-01-19 • via Nuitee
C
Cruz • family_with_children • us
5
Wouldn't stay again
Pros:

Roomy

Cons:

Bugs on the ceiling and walls in bathroom

2026-01-19 • via Nuitee
B
Britney • solo_traveller • us
10
2026-01-19 • via Nuitee
I
Isabel • family_with_children • us
10
Very peaceful and beautiful
Pros:

Very welcoming, all the staff were so nice and very attentive which we loved !!

Cons:

The pool water was very salty

2026-01-19 • via Nuitee
L
Lynda • couple • us
5
Pros:

Good location

Cons:

Smelled like there had been water leak.

2026-01-19 • via Nuitee
I
Irene • family_with_children • us
10
2026-01-19 • via Nuitee
M
Marty • couple • us
10
Would highly recommend!
Pros:

The breakfast was excellent.

Cons:

Needs better lighting

2026-01-19 • via Nuitee
A
Ana Karen • couple • mx
6
No tiene buena relación calidad/precio.
Pros:

El estacionamiento es gratis y la habitación tenía una buena limpieza.

Cons:

Está demasiado viejo el hotel tanto en mobiliario como decoración. La alfombra huela mal, demasiada humedad.
El colchón de la cama aceptable pero las almohadas muy incómodas. El aire acondicionado demasiado ruidoso que es mejor tenerlo apagado.
No tiene una ubicación céntrica y si está cerca del rio pero desde la zona más desierta.

2026-01-19 • via Nuitee
M
Maurice • couple • us
10
Clean, eficiente staff, elevador and air conditioning works
2026-01-19 • via Nuitee
Y
Yu Kuan • extended_group • us
9
2026-01-19 • via Nuitee
E
Eunice • couple • us
10
Nice quick trip with my husband.
Pros:

I liked there was an indoor pool.

2026-01-19 • via Nuitee
B
Brittany • couple • us
7
2026-01-16 • via Nuitee
Z
zahra • family_with_children • us
5
Pros:

The breakfast eggs where really salty the sausage where rubber

Cons:

The pool was good and the towels there where clean

2026-01-15 • via Nuitee
Y
Yihang • couple • us
8
2026-01-15 • via Nuitee
R
Roxana • couple • us
8
2026-01-15 • via Nuitee