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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Business center
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Heating
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Family rooms
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Lift / Elevator
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Laundry
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Express check-in/check-out
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Fax/photocopying
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Facilities for disabled guests
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Hot tub/Jacuzzi
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Non-smoking throughout
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Wheelchair accessible
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Vending machine - drinks
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Indoor pool
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Toilet with grab rails
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Vending machine - snacks
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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First aid kit available
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
Review Highlights
Categories
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Property Description
Central Location in Downtown San Antonio
Located just 3.5 km from The Alamo, Best Western Alamo Suites Downtown offers convenience and comfort for your stay in San Antonio.
Comfortable Suites with Modern Amenities
Enjoy spacious suites with free WiFi, microwave, refrigerator, and separate living room. Relax in the indoor pool or unwind in the whirlpool after a day of exploring the city.
Convenient Facilities for Business and Leisure
Start your day with a complimentary breakfast, stay active in the gym, and utilize the business center and meeting room. With laundry facilities available, everything you need is right at your fingertips.
Book your stay at Best Western Alamo Suites Downtown for a memorable San Antonio experience.
Please note that the pool and hot tub are closed until May 2022.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Property Accessibility
- Hill Located: No
- Ramp: No
- Entrance Type:
- Entrance Leveled: Yes
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Lifts Accessible: No
- Hill Located: No
- Ramp: No
- Entrance Type:
- Entrance Leveled: Yes
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Lifts Accessible: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: Yes
- Room Knock Sign: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Bathroom Doors Indicator: No
- Toilet Grabbing Handles: No
- Adjustable Shower Head: Yes
- Bathroom Bathtub: Yes
- Bathroom Emergency Cord: Yes
- Bathtub Grabbing Handles: Yes
- Cabin Under Sink: No
- Shower Chair:
- Shower Level Floor: Yes
- Handrails: No
- Stair Marked: No
- Pool Handrails: Yes
- Lift In Pool: Yes
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: Yes
- Public Toilets Emergency Cord: No
- Public Toilets Grabbing Handles: No
- Public Toilets Visual Indicators: No
- Crouches Cane Impaired: No
- Elderly Impaired: No
- Electric Wheelchair: No
- Hearing Impaired: No
- Manual Wheelchair: No
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: No
- Crouches Cane Impaired Score: 0
- Elderly Impaired Score: 0
- Electric Wheelchair Score: 0
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 0
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 0
Guest Reviews
Hot fresh breakfast every morning from 6am-10am
Waffles, eggs, sausage, yogurt, cereal, juice and sometimes breakfast potatoes.
Location looked very sketchy, the building and buildings surrounding the hotel are all old
Lobby, breakfast was really good and coffee 24 hours
The check in was a mess , they gave my room to someone else and told me I have to wait until the other family move to their room, the when they finally check me in, they had my address wrong and they couldn’t fix it, finally got to the room and the phone was already ringing to tell me they forgot to charge me and I had to go back to the lobby and pay, oh but they gave me a gift for all the inconvenience, 2 bottles of water was gift.
I really enjoy the full service buffet breakfast and appreciate the Almond milk being provided as I have Dairy allergy. The clean room on the main level was spacious-quiet and comfortable, loved having the indoor pool and spa clean well maintained, close proximity to Downtown River Walk and San Antonio Mall for shopping, restaurants and attractions. Close to Sea World for Family Fun.
Really wanted to have eggs for breakfast but they were make with milk and or butter. Would like more options for Dairy Free for our next stay. This was my second time. Even fresh daily hard boiled eggs would be good alternative
Close to where I needed to go
The carpet was old and smelly
Close to market square.
AC was not working they offered a fan.SMH!
Clean and breakfast very well organized
The room was cozy and the AC got really cold, which is a great thing, also the balcony was a nice touch. What stands out most was the attendant at the breakfast buffet in the morning. I never got her name be she was exceptional. Kept all of the food fresh on the line and tables cleaned right away.
Our keys didn't work at first but they were quick to fix that. It must have been an issue as I saw several people trying to get into their rooms or the pool. The hot tub is always a welcome bonus but this one had way too much chlorine in it. I couldn't run the jets without my eyes burning.
Friendly staff
N/A
How the suite was set up, very comfy and privacy.
The door to the bathroom it was heavy and it slammed on my 3 year old grandbaby
Close to venue we went to
Ceiling fan didn't work and front desk was rude.
Good prices, comes with breakfast
Not too great area, parking is limited. Rooms not very clean. We stayed in a suite that had two rooms and the air only worked in the first room.
The king suite was comfortable and spacious. Bed was big and sheets were super clean.
The only thing we didn't like was that the A/C had a really strong smell of humidity.
Staff was very nice and helpful
Looks nothing like the pictures it is very outdated. Our room smelt like an old AC unit was running. The bathroom was tiny and the doors inside the room did not close.
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