Best Western Alamo Suites

Hotels
•
Best Western
8.1 (1318 reviews)
1002 South Laredo Street , San Antonio , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Cons:
Cleanliness issues
Broken amenities
Inconsistent breakfast quality

Categories

Cleanliness
6.81
Several reviews mentioned cleanliness issues such as cockroaches and musty smells.
Service
9.28
Consistently mentioned friendly and helpful staff.
Location
8.82
Proximity to the river walk and downtown was praised.
Room Quality
7.77
Rooms spacious but some complaints about odors and amenities.
Amenities
7.3
Some amenities, like the hot tub and pool, were not functioning.
Value for Money
8.26
Generally decent for the price, although breakfast consistency was noted.
Food and Beverage
7.81
Breakfast provided was basic and repetitive.
Overall Experience
8.78
Guests expressed that they would recommend the hotel despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:55

Property Description

Central Location in Downtown San Antonio
Located just 3.5 km from The Alamo, Best Western Alamo Suites Downtown offers convenience and comfort for your stay in San Antonio.

Comfortable Suites with Modern Amenities
Enjoy spacious suites with free WiFi, microwave, refrigerator, and separate living room. Relax in the indoor pool or unwind in the whirlpool after a day of exploring the city.

Convenient Facilities for Business and Leisure
Start your day with a complimentary breakfast, stay active in the gym, and utilize the business center and meeting room. With laundry facilities available, everything you need is right at your fingertips.

Book your stay at Best Western Alamo Suites Downtown for a memorable San Antonio experience.

Important information:

Please note that the pool and hot tub are closed until May 2022.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$5 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.1
Based on 1318 reviews
Cleanliness: 6.81
Service: 9.28
Location: 8.82
Room Quality: 7.77
Amenities: 7.3
Value for Money: 8.26
Food and Beverage: 7.81
Overall Experience: 8.78
S
Sims • solo_traveller • us
10
2026-06-04 • via Nuitee
T
Tracy • family_with_children • us
10
Great!
Pros:

It was clean, good location !

Cons:

Limited parking, early pool closure.

2026-06-03 • via Nuitee
J
Johnnie • family_with_children • us
9
2026-06-01 • via Nuitee
V
Vielma Ramos • solo_traveller • us
10
Pros:

grandes y cómodas las camas, accesible al centro

Cons:

Estaba muy frío el cuarto aunque apagamos el clima se se conservo lo frío y el Scrabble egg no fue mi favorito

2026-05-30 • via Nuitee
M
Margaret • solo_traveller • us
10
Pros:

Breakfast and room had a balcony..

Cons:

Water drained, slow.
In the shower and not enough toilet paper

2026-05-29 • via Nuitee
C
CLIFF • extended_group • us
8
Comfortable beds, good $$ value and location. Would stay here, again.
Pros:

Location, value for $$, comfortable bed.

Cons:

Aged/worn doors stick, curtains/blinds not up to blocking out street lights at night.

2026-05-23 • via Nuitee
M
MELISSA • solo_traveller • us
10
Pros:

Spacious and clean rooms

Cons:

Not a thing

2026-05-20 • via Nuitee
R
Rozina • couple • us
8
Other than the weed smoking that occurred on both days of our stay it was excellent.
Pros:

It was quiet and clean. The breakfast was pretty good, and the entire facility was very clean.

Cons:

Someone was smoking weed on the balcony in one of the rooms on the second floor. It caused both my aunt and I to get migraines. The smell was so strong the entire hallway stunk.

2026-05-19 • via Nuitee
D
Diaz • family_with_children • us
7
2026-05-19 • via Nuitee
M
Maddox • family_with_children • us
10
2026-05-14 • via Nuitee
J
Julie • extended_group • us
7
2026-05-10 • via Nuitee
G
GuyMarina • solo_traveller • be
8
Pros:

Super

2026-05-09 • via Nuitee
Y
YIJUN • couple • us
8
2026-05-08 • via Nuitee
K
Kay • extended_group • us
2
Would not repeat
Pros:

Location, front desk staff

Cons:

Cleanliness, breakfast, bugs

2026-05-05 • via Nuitee
J
JC Soto • solo_traveller • us
7
Pros:

Solid, basic hotel. Free parking is nice. The breakfast options were not bad. The room was a good size and was just fine for a couple nights.

Cons:

It's a little outdated but not terrible. The doors to the bathroom and bedroom were hard to open and close as if the door didn't fit right. Also, the lady who was managing the breakfast was coughing up a lung every few minutes in the kitchen and you can tell she wasnt covering her mouth so that's not a settling feeling.

2026-05-05 • via Nuitee
J
Johnny • solo_traveller • us
9
2026-05-05 • via Nuitee
B
Brandy • family_with_children • us
10
2026-05-01 • via Nuitee
S
Swinney • solo_traveller • us
9
Pros:

The room was huge and the price was great. It was nice and clean the Jacuzzi was nice. Id stay again.

Cons:

Location wasnt the best. But not horrible.

2026-04-29 • via Nuitee
D
Daniel • solo_traveller • us
9
2026-04-28 • via Nuitee
S
Sheri • couple • us
10
2026-04-27 • via Nuitee