Hotel Balilla

Hotels
8.9 (1062 reviews)
1 Via Balilla , Rome , it
+39 06 4802 8730

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Room service
Heating
Terrace
Lift / Elevator
Luggage storage
Airport shuttle
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Cons:
Dirty rooms
Sketchy neighborhood
Lack of amenities

Categories

Cleanliness
8.23
Room cleanliness was mentioned as lacking, with one review stating the room was dirty.
Service
9.7
Numerous reviews praised the staff as friendly and helpful, enhancing the overall service experience.
Location
8.24
While some found the location convenient, others felt it was in a sketchy neighborhood and far from attractions.
Room Quality
9.19
Rooms are described as comfortable and spacious, contributing positively to the stay.
Amenities
8.72
Basic amenities were available, but some guests expected more (e.g., no kettle in the room).
Value for Money
9.18
Value is generally considered good with acceptable pricing for the offered services.
Food and Beverage
9.23
Breakfast options were commended in several reviews, although some did not partake.
Overall Experience
8.7
Mixed sentiments on overall experience, with several positives but also notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:53

Property Description

Central Location in Rome

Located just 700 meters from Vittorio Emanuele Metro Station and 500 meters from Porta Maggiore, Hotel Balilla offers a convenient and central base for exploring Rome's iconic landmarks and attractions.

Comfortable and Well-Equipped Rooms

The air-conditioned rooms at Hotel Balilla provide a comfortable retreat with modern amenities, including free WiFi, flat-screen TVs with satellite channels, and safety deposit boxes. Guests can also enjoy the convenience of room service and luggage storage during their stay.

Italian Breakfast and Nearby Attractions

Start your day with a delicious Italian breakfast at the hotel before heading out to visit popular nearby sites such as Sapienza University of Rome, San Giovanni Metro Station, and Santa Maria Maggiore. With the option of a paid airport shuttle service to Rome Ciampino, Hotel Balilla ensures a stress-free and enjoyable stay for all guests.

Book your stay at Hotel Balilla now for a memorable experience in Rome!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FCO

Location

Guest Reviews

8.9
Based on 1062 reviews
Cleanliness: 8.23
Service: 9.7
Location: 8.24
Room Quality: 9.19
Amenities: 8.72
Value for Money: 9.18
Food and Beverage: 9.23
Overall Experience: 8.7
L
Lourdes • solo_traveller • es
6
2026-08-29 • via Nuitee
Z
Zaidh • family_with_children • lk
1
AVOID AVOID AVOID
Cons:

Very disappointing experience – poor service despite a good location

If I could give this place zero stars, I honestly would.

The location is good, but unfortunately, the service provided by some of the staff and the owner was extremely disappointing. We stayed for 4 nights, and our overall experience was made very uncomfortable because of the rude and unprofessional behavior we experienced, particularly from Simo, one of the reception staff.

When we first arrived, Upol was at the reception. He was extremely polite, friendly, and helpful, and we immediately had a positive impression of the property because of his welcoming attitude.

Unfortunately, on the following days, Simo was at reception, and the experience changed completely. His attitude towards us was unnecessarily rude and made our stay very uncomfortable. At one point, he even approached me personally and told me that I could not make phone calls, which I found extremely unreasonable and inappropriate.

To make matters worse, the owner came to our room at around 12:30 AM (midnight) to speak to us about something, which was extremely disruptive and unnecessary at that hour.

We also stayed for four nights, yet our bedsheets were not changed throughout our entire stay, which was another major disappointment.

Thankfully, Upol was there again when we were leaving, and he was once again genuinely kind, polite, and helpful. He helped us a lot during our departure and was by far the most pleasant person we dealt with during our stay. I genuinely appreciate his hospitality and professionalism.

Overall, while the location is good, the poor service, rude attitude, and lack of basic hospitality from certain staff and management completely ruined our experience.

I would strongly recommend thinking twice before staying here, particularly because of the service and attitude we experienced from Simo and the management.

2026-08-28 • via Nuitee
B
Barbora • solo_traveller • cz
8
2026-08-28 • via Nuitee
M
Moura da Silva • solo_traveller • gb
7
2026-08-28 • via Nuitee
M
Mediha • couple • tr
10
Çalışanlar çok sıcak kanlıydı ve yardımcı olmaya çalıştılar oda gayet konforluydu ve konumu da merkeziydi
Pros:

Çalışanlar imkan konum

2026-08-25 • via Nuitee
Шейко • solo_traveller • ru
10
Pros:

Отличный персонал, месторасположение. Маленький чистый отель. За свои деньги полностью оправдан. Рекомендую.

2026-08-22 • via Nuitee
M
mariauruguay • solo_traveller • uy
10
Ideal para 1 noche cerca de termini. Buen precio.
Pros:

El personal de recepción fue de mucha ayuda a la hora de guiarnos para visitar lugares. Cercania de restaurants locales y supermercado.

Cons:

Todo bien. Pensé que quedaba mas cerca de Termini pero no fue un problema. 15 minutos caminando.

2026-08-21 • via Nuitee
V
Vladyslav • couple • ua
9
2026-08-21 • via Nuitee
H
Hassen Mahdi • couple • ca
10
Propre très grande chambre et service impeccable
Pros:

Très propre et l’accueil très agréable

2026-08-19 • via Nuitee
Юлія • solo_traveller • ua
10
Чудовий готель, радимо від усього серця🤗
Pros:

Затишний готель на тихій заквітчаній вулиці усього в 10хв ходьби від залізничного вокзалу Терміні. Чисті, світлі, декоровані зі смаком кімнати, - нам дістались 2 на останньому 3 поверсі, звідки ще додатково є вихід на велику терасу на даху, з диванами, подушками, свічками і ліхтариками, - чудове місто для вечірнього відпочинку з бокалом вина, після довгої денної прогулянки. Колізей - до 30хв неспішної ходи, а звідти і решта центру як на долоні. Поруч з готелем є кілька ресторанів, піцерій, кав'ярень, а також станція метро.
Дякуємо команді працівників готелю за гостинність🥰

2026-08-18 • via Nuitee
Q
Qiubo • extended_group • cn
10
Pros:

Il ragazzo della reception è stato fantastico! Lo adoro, tornerò la prossima volta.

Cons:

no

2026-08-17 • via Nuitee
D
Demir Ilgın • couple • tr
7
2026-08-15 • via Nuitee
A
Angela • family_with_children • co
9
Estancia agradable
Pros:

La habitación era muy cómoda y moderna además del personal de recepción muy amables.

2026-08-12 • via Nuitee
M
Maiia • couple • ua
2
2026-08-10 • via Nuitee
G
guillermo • solo_traveller • co
7
bien sin más.
Pros:

el entorno tranquilo.

Cons:

alejado de la estación del tren y en zona bastante indeseable

2026-08-07 • via Nuitee
D
Demet • couple • tr
10
Pros:

Otel çok temizdi calışanlar çok ilgili ve güleryüzlü . Klima çok iyi çalışıyor .termini istasyona iki durak mesafede biz valizlerle terminiden yürüdük otele son derece rahattı. Otelde asansör var . Etrafında ihtiyacınız olan herşey var . Tekrar gitsem yine bu oteli tercih ederim .

2026-08-03 • via Nuitee
A
Aleksandra • solo_traveller • rs
10
Cleanly, safe, good location and very kind staff. I would recommend it!
Pros:

Hotel is so clean, safe, little, with good location and have a very kind staff. I would recommend it, great experience. I will back for sure. Big regards for the staff.

2026-08-02 • via Nuitee
B
Bartłomiej • solo_traveller • pl
8
2026-07-25 • via Nuitee
A
Aleksei • solo_traveller • ee
10
2026-07-25 • via Nuitee
A
ALINA • family_with_children • ua
10
Отличный отель в соотношении цена/качество. Очень гостеприимный администратор на ресепшене у нас был, все обьяснил,
Pros:

Чистота, уборка каждый день, приветливый персонал на ресепшене. Хорошее расположение. Недалеко метро и остановки трамваев, автобусов. Близко к центру. Можно оставить вещи до заезда. У ребят номер получилось приготовить раньше времени заезда.

Cons:

Комары в номере. Лифт поднимался с нулевого этажа, не удобно подниматься с коляской.

2026-07-23 • via Nuitee