Comfort Inn & Suites Butler

Hotels
•
Comfort
8.4 (302 reviews)
1 Comfort Lane , Butler , US
+1 724-287-7177

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly and accommodating staff
Generally clean rooms
Good breakfast (hot, ample, cinnamon waffles)
Convenient Butler-area location
Nice pool and whirlpool suites
Repeat guests satisfied
Cons:
Inconsistent cleanliness (some filthy rooms, cigarette smell, unmade rooms)
Tight rooms or uncomfortable/uneven beds for some
Loud air conditioner / noise issues
Pool hours/cold water complaints
Extra charge for jetted tub compared to website expectation
Occasional rude front desk or booking confusion

Categories

Cleanliness
7.5
Mixed: many reviewers praised clean rooms, but several reported filthy rooms, cigarette smell, and unmade/uncleaned rooms.
Service
9
Generally very friendly and accommodating staff across multiple reviews, with occasional reports of a rude front desk clerk.
Location
9
Convenient, practical location in the Butler area; repeatedly noted as a reason guests return.
Room Quality
7.8
Mixed: some rooms described as clean, roomy, and with whirlpool suites; others noted tight rooms, uncomfortable or uneven beds.
Amenities
8.2
Pool and whirlpool noted positively, but complaints about pool hours, cold water, and extra charge for jetted tub.
Value for Money
8.6
Generally considered good value; multiple guests said it was well worth the price despite occasional extra charges.
Food and Beverage
8
Breakfast mostly praised (hot, ample, cinnamon waffles), though a few guests called the breakfast poor.
Overall Experience
9.1
Mostly positive stays highlighted by cleanliness (often) and friendly staff, tempered by occasional cleanliness, bed comfort, or amenity issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:06

Property Description

Convenient Location
Situated near various attractions and educational institutions, the Comfort Inn & Suites is the ideal choice for travelers looking to explore the area conveniently. With the airport and universities just a short distance away, guests can easily access key destinations.

Delicious Breakfast Options
Start your day right with a complimentary hot breakfast offering a variety of options, including eggs, meat, yogurt, fresh fruit, and more. Don't forget to try the customizable hot waffle flavors for a delightful morning treat.

Business-Friendly Amenities
For those traveling for work, take advantage of free high-speed Internet access, a well-equipped meeting room for events, and services tailored to business needs. Stay productive during your stay while enjoying the comforts of the hotel.

Book your stay at the Comfort Inn & Suites now and experience a seamless blend of convenience, comfort, and quality service.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PIT

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 302 reviews
Cleanliness: 7.5
Service: 9
Location: 9
Room Quality: 7.8
Amenities: 8.2
Value for Money: 8.6
Food and Beverage: 8
Overall Experience: 9.1
D
Dianne • family_with_children • us
8
Pros:

Breakfast was very good. Beds were comfortable.

Cons:

Long wait for the elevator with the elevator button broken.

2026-11-06 • via Nuitee
J
JoAnn • family_with_children • us
8
Pros:

Comfortable beds and pillows. Room clean and comfortable. Good breakfast included.

Cons:

Needs better lighting in common areas

2026-11-03 • via Nuitee
D
Debra • couple • us
8
Overall, comfortable
Pros:

The stag were very friendly and helpful, including cleaning and breakfast staff.

Cons:

The rooms are quite tight but did have everything we needed

2026-10-21 • via Nuitee
L
Laci • family_with_children • us
8
2026-10-14 • via Nuitee
L
Lameck • solo_traveller • us
10
Pros:

Clean and nice

2026-09-16 • via Nuitee
P
Pacifico • solo_traveller • us
9
2026-09-10 • via Nuitee
T
Tammy • couple • us
10
2026-09-09 • via Nuitee
C
Corinna • couple • us
1
Zero family values. And so dirty
Pros:

Absolutely nothing

Cons:

Worlds loudest air conditioner and filthy room

2026-09-09 • via Nuitee
A
Amy • extended_group • us
10
Stayed one night for the muddy dash
Pros:

Very clean rooms were a nice size the pool was very nice

Cons:

The front desk person wasn’t very friendly at all very rude
Wish the pool stayed open later

2026-09-06 • via Nuitee
L
Liana • solo_traveller • us
8
2026-09-03 • via Nuitee
S
Scotty4920 • solo_traveller • us
10
Nice place to stay
Pros:

Staff was super nice, rooms were very clean and bigger than expected. Breakfast was hot and ample.

Cons:

Road construction(not their fault I know)

2026-09-01 • via Nuitee
S
Sue • solo_traveller • de
8
Weekend getaway
Pros:

Location off the road

Cons:

N/a

2026-08-25 • via Nuitee
M
Matthew • couple • us
7
Great place to stay in the Butler area.
Pros:

Great practical location in the Butler area. The breakfast is what you would expect and gets the job done as do the rooms. It's where I always stay when visiting my family and I like the cleanliness of the facility and the comfort of the rooms.

Cons:

Everything was just what I needed and nothing much more. Well worth the price.

2026-08-25 • via Nuitee
A
Alisha • solo_traveller • us
8
Very nice
Pros:

Clean and comfortable bed

Cons:

Blow dryer was broken

2026-08-23 • via Nuitee
H
Holt • family_with_children • us
8
2026-08-22 • via Nuitee
E
Elisabeth • solo_traveller • us
8
2026-08-20 • via Nuitee
D
Deborah • solo_traveller • us
10
Visiting Butler,PA
Pros:

Good stay with Comfort Inn & Suites. The room was clean and the staff were very friendly. We will stay there again if ever in the Butler area.

Cons:

There wasn't anything that we did not like about the hotel. Very satisfied!

2026-08-12 • via Nuitee
H
Hernandez Herrera • solo_traveller • us
10
Buen hotel
Pros:

Todo

Cons:

Todo estuvo magnífico

2026-08-10 • via Nuitee
H
Hernandez Herrera • solo_traveller • us
10
Pros:

Todo ha sido cómodo y muy agradable

2026-08-10 • via Nuitee
I
Ickes • solo_traveller • us
10
Pros:

The staff was accommodating when the room I thought I reserved wasn't the room they checked us into at first. Per your website we reserved s room with a jetted tub, which they said shouldn't have been pictured. They let us have it but it want for the price listed on your site. It was 48.00 more not bad and my husband throughly enjoyed it.

Cons:

The booking confusion. But they were very understanding and fixed it.

2026-08-07 • via Nuitee