Americas Best Value Inn Houston Veterans Memorial

Hotels
•
America Best Value Inn
8.8 (18 reviews)
11225 Veterans Memorial Dr , Houston , US

Free

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Laundry
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Helpful staff
Great price

Categories

Cleanliness
8.68
Standard quality for this hotel tier
Service
9.15
The staff was very helpful in working with me.
Location
8.99
Standard quality for this hotel tier.
Room Quality
8.64
Standard quality for this hotel tier.
Amenities
8.67
Standard quality for this hotel tier.
Value for Money
8.63
The price was great.
Food and Beverage
8.68
Standard quality for this hotel tier.
Overall Experience
8.95
Overall satisfaction with the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:37

Property Description

Convenient Location

Bilingual Staff

Free WiFi and Parking

Book your stay at Americas Best Value Inn Houston Veterans Memorial today for a hassle-free and enjoyable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 18 reviews
Cleanliness: 8.68
Service: 9.15
Location: 8.99
Room Quality: 8.64
Amenities: 8.67
Value for Money: 8.63
Food and Beverage: 8.68
Overall Experience: 8.95
A
Azia • couple • us
2
Pros:

The staff was very nice !!

Cons:

The room was not clean

2026-05-06 • via Nuitee
D
Daryl • solo_traveller • gb
10
2025-09-17 • via Nuitee
L
Luna • solo_traveller • us
10
Pros:

The staff was very helpful in working with me the price was great and they work with me at the last minute

2025-08-01 • via Nuitee
A
AShley • solo_traveller • us
10
2025-07-27 • via Nuitee
C
Claudia • family with young children • us
10
Exceptional
Pros:

Clean rooms

Cons:

They gave us smoking rooms
Had requested non smoking
Bottom rooms

2025-05-27 • via Nuitee
E
Esmeralda • young couple • us
4
The employees were very nice but the room smelled bad the whole time.
Pros:

The staff was very nice.

Cons:

We got a nonsmoking room, but as soon as we walking in our room the room reeked of cigarettes and the bed sheets had cigarettes burns, it smelled like cigarettes the whole stay. There was still trash in the drawer from the previous persons.

2024-07-07 • via Nuitee
A
anahy • partner
2
Pros:

they didnt let me stay in hotel. claimed that they didnt find my reservation. i want a full refund. intried getting ahold of your customers service but they also couldn’t find my reservation.

2022-05-09 • via Nuitee
V
Verified traveler • partner
2
Pros:

Property was overbooked no vacancies and also the next hotel was booked

2021-05-30 • via Nuitee
M
Maria
4
Pros:

They said the were over book and had cancel my reservation but I never receive a call or email I arrived at the hotel at midnight with my family expecting to rest only to find out they had cancel my reservation due to being over book. How disappointed and upset I was and I still have not receive my refund

2021-05-24 • via Nuitee
K
Kenisha
2
Worse Service Ever
Pros:

Didn't Stay Because When We Got To Hotel After Booking And Paying For It He Told Me No Rooms Were Available And I Couldn't Get A Refund Worse Hotel And Service Ever

2021-03-31 • via Nuitee
Y
Yukia
2
Pros:

The lady that checked me in was very nice. Hotel hallways weren’t clean and smelled like cigarette smoke. The countertops and tables in the room were not cleaned properly. After I sanitized all surfaces, small roaches began crawling on the bedside table. Upon checking out, the older gentleman at the desk didn’t apologize and told me to call the third party company I booked with for my refund.

2021-02-19 • via Nuitee
V
Verified traveler • family
2
Pros:

They charge me and they cancel my stay and they didn’t refund my money

2021-02-18 • via Nuitee
V
Verified traveler • self
2
Pros:

I arrived at the location with my paid, confirmed Expedia reservation and was told "no rooms"! So, don't rely on Expedia confirmation!

2021-02-18 • via Nuitee
V
Verified traveler • family
2
Pros:

Horrible!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

2021-02-18 • via Nuitee
V
Verified traveler • self
2
Pros:

they were closed when I got there due to the power outage in Houston...but Expedia is not answering my calls for a refund

2021-02-16 • via Nuitee
J
Jessie • family
10
Pros:

Outstanding customer service. I could not have asked for better.

2020-09-20 • via Nuitee
T
TimEstep • self
10
Pros:

Great customer service and good clean hotel. Very satisfied with everything.

2020-08-05 • via Nuitee
L
Lewis
8
HIGHLY RECOMMENDED
Pros:

Geat A/C, comfortable bed, and amazing design

2020-07-11 • via Nuitee