Extended Stay America Select Suites - Jacksonville - Lenoir Avenue East

Hotels
•
Extended Stay America Suites
6 (368 reviews)
6961 Lenoir Ave , Jacksonville , us
+1 904-296-0181

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Comfortable beds
Cons:
Rude staff
Cleanliness issues
Lack of amenities

Categories

Cleanliness
4.5
Multiple comments indicate the room cleanliness was not adequate, with bugs and sticky floors reported.
Service
5.5
The quality of service was criticized, particularly the rudeness of staff.
Location
8.5
Guests appreciated the great location, making it a positive aspect of their stay.
Room Quality
5.5
Some rooms reported issues like old mattresses and overall room quality.
Amenities
4.5
Amenities were lacking with comments on missing items such as coffee pots and hair dryers.
Value for Money
5.5
Guests feel they got what they paid for but still expressed disappointment overall.
Food and Beverage
6.5
Breakfast availability was noted positively but overall food options seemed inadequate.
Overall Experience
7.5
The overall experience was mixed, with many expressing dissatisfaction, but some positives noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:25

Property Description

Fully Equipped Kitchen in Every Room
Featuring a stove top, microwave, and fridge, Extended Stay America - Jacksonville ensures you have all the conveniences of home during your stay.

Complimentary Grab-and-Go Breakfast
Start your day right with a free breakfast that includes a variety of options like breakfast bars, muffins, and hot cereal, ensuring you have plenty of energy for your adventures in Jacksonville.

Convenient Amenities and Services
From free WiFi and 24-hour front desk service to laundry facilities and free parking, this hotel goes the extra mile to make your stay comfortable and hassle-free.

Book now for a relaxing and convenient stay at Extended Stay America - Jacksonville - Lenoir Avenue East!

Important information:

Housekeeping service is offered every 14 days for stays of 14 nights or more.

Please note that the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.

Fresh towels and linen can be exchanged at the front desk at any time and daily housekeeping services are available, both for an additional fee.

The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only.

A valid credit card is required at check-in for payment, cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6
Based on 368 reviews
Cleanliness: 4.5
Service: 5.5
Location: 8.5
Room Quality: 5.5
Amenities: 4.5
Value for Money: 5.5
Food and Beverage: 6.5
Overall Experience: 7.5
T
Tanisha • couple • us
2
Would not recommend this hotel at all !
Pros:

It was in a ok spot short drive to everything

Cons:

The staff was very unprofessional at the front desk nobody was never at the front they don’t answer the phone when u call and u had to pay for everything carpet needed vacuuming in the halls and roaches in the bathroom .. beds were very uncomfortable

2026-07-20 • via Nuitee
O
Ortega • couple • us
8
The AC in initial room was not functioning properly, 2nd room was not clean, the staff did accommodate with better room
Pros:

Th access to shops and location

Cons:

The AC in initial room was not functioning properly, 2nd room was not clean, the staff did accommodate with better room but it was only because we complained about the conditions

2026-07-13 • via Nuitee
P
Page • solo_traveller • us
10
2026-07-13 • via Nuitee
J
Jordan • couple • us
8
2026-07-11 • via Nuitee
M
Micheal • couple • us
1
2026-07-09 • via Nuitee
M
Micheal • couple • us
1
Bad
Pros:

Bad

Cons:

Bad

2026-07-09 • via Nuitee
T
Thomas • solo_traveller • us
1
Pros:

Not a thing. Rude staff. Dirty beds.

Cons:

Disgustingly filthy

2026-07-04 • via Nuitee
C
Charles • solo_traveller • us
10
2026-07-02 • via Nuitee
C
Charles • solo_traveller • us
10
2026-07-01 • via Nuitee
D
Douglas • solo_traveller • us
2
Short staffed
Pros:

They need more help...

2026-06-30 • via Nuitee
J
Jack • solo_traveller • us
5
2026-06-29 • via Nuitee
C
Cheltsey • couple • us
10
2026-06-28 • via Nuitee
B
Barker • solo_traveller • us
10
2026-06-28 • via Nuitee
B
Barker • solo_traveller • us
10
Great place
Pros:

Everything

Cons:

The noise coming from other rooms

2026-06-28 • via Nuitee
D
Duncan • solo_traveller • us
6
2026-06-26 • via Nuitee
M
Marla • couple • us
10
2026-06-14 • via Nuitee
J
Jennifer • solo_traveller • us
1
Will never book there again! Staff Rude!
Pros:

Not a thing

Cons:

It’s smelled like weed

2026-06-11 • via Nuitee
J
john • solo_traveller • us
6
Pros:

I guess you get what you pay for price was okay the location was okay

Cons:

They have certain rules that I didn't quite understand I had to pay for the bed linen, microwave didn't work and there were no amenities on site no ice machine plus no service from members cuz they were not there and it was hard to get in touch with them

2026-06-09 • via Nuitee
E
Eubanks • solo_traveller • us
7
Pros:

The staff is very nice and professional.

Cons:

You get what you pay for. Not much to complain about to be honest. However, typically, these places have basic kitchen utensils they will provide upon request. Perhaps all of these utensils had already been given out, but there was none available for me at the time.

2026-06-07 • via Nuitee
W
Williams • couple • us
1
Terrible
Pros:

They put $100 on hold on my card and then someone fraudulently use the card that I put on file at Walmart for $150 and no one be downstairs. They won’t answer the phone.

2026-05-28 • via Nuitee