Extended Stay America Select Suites - Jacksonville - Lenoir Avenue East

Hotels
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Extended Stay America Suites
6 (341 reviews)
6961 Lenoir Ave , Jacksonville , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great location
Comfortable beds
Cons:
Rude staff
Cleanliness issues
Lack of amenities

Categories

Cleanliness
4.5
Multiple comments indicate the room cleanliness was not adequate, with bugs and sticky floors reported.
Service
5.5
The quality of service was criticized, particularly the rudeness of staff.
Location
8.5
Guests appreciated the great location, making it a positive aspect of their stay.
Room Quality
5.5
Some rooms reported issues like old mattresses and overall room quality.
Amenities
4.5
Amenities were lacking with comments on missing items such as coffee pots and hair dryers.
Value for Money
5.5
Guests feel they got what they paid for but still expressed disappointment overall.
Food and Beverage
6.5
Breakfast availability was noted positively but overall food options seemed inadequate.
Overall Experience
7.5
The overall experience was mixed, with many expressing dissatisfaction, but some positives noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:25

Property Description

Fully Equipped Kitchen in Every Room
Featuring a stove top, microwave, and fridge, Extended Stay America - Jacksonville ensures you have all the conveniences of home during your stay.

Complimentary Grab-and-Go Breakfast
Start your day right with a free breakfast that includes a variety of options like breakfast bars, muffins, and hot cereal, ensuring you have plenty of energy for your adventures in Jacksonville.

Convenient Amenities and Services
From free WiFi and 24-hour front desk service to laundry facilities and free parking, this hotel goes the extra mile to make your stay comfortable and hassle-free.

Book now for a relaxing and convenient stay at Extended Stay America - Jacksonville - Lenoir Avenue East!

Important information:

Housekeeping service is offered every 14 days for stays of 14 nights or more.

Please note that the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.

Fresh towels and linen can be exchanged at the front desk at any time and daily housekeeping services are available, both for an additional fee.

The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only.

A valid credit card is required at check-in for payment, cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6
Based on 341 reviews
Cleanliness: 4.5
Service: 5.5
Location: 8.5
Room Quality: 5.5
Amenities: 4.5
Value for Money: 5.5
Food and Beverage: 6.5
Overall Experience: 7.5
C
Crawford • couple • us
5
2026-04-08 • via Nuitee
C
Chisolm • family_with_children • us
7
Cons:

When we need it Moshi and towels we have to pay for them and there was no soap in the room.

2026-04-06 • via Nuitee
E
Elisha • family_with_children • us
10
2026-03-30 • via Nuitee
A
aqueelah • couple • us
5
2026-03-27 • via Nuitee
N
Normacene • solo_traveller • us
1
2026-03-24 • via Nuitee
A
Ausjah • couple • us
5
2026-03-19 • via Nuitee
A
Ashley • couple • us
1
I didn’t stay 2 nights, it was that bad
Pros:

Nothing

Cons:

Roaches, bed was itchy,

2026-03-14 • via Nuitee
E
Edward • solo_traveller • us
10
It was peaceful
Pros:

Quiet time

Cons:

People hanging out

2026-03-13 • via Nuitee
P
Payton • extended_group • us
1
I hated this place very badly
Pros:

I didn’t like this place at all I would never go back I believe they are scamming

Cons:

The staff was horrible trying to do deals without me make a reservation they keys to my door didn’t work properly i even had to call after hours to get them to let me in I stayed there for over 2 weeks one staff even made me get cash and I believe she pocket it meet me outside to get the money I still haven’t received my deposit back

2026-03-10 • via Nuitee
N
Niyazov • couple • us
1
2026-03-09 • via Nuitee
K
karbelys • couple • us
7
2026-03-03 • via Nuitee
B
brian • family_with_children • us
7
2026-03-02 • via Nuitee
A
acklenmelodee • family_with_children • us
10
Recovery from exhaustion
Pros:

I had a nice shower and good sleep. I had been abroad with family and I was exhausted by them. This stay helped me recover. Excellent 👍

Cons:

All was good

2026-02-24 • via Nuitee
J
Joanne • couple • us
1
2026-02-22 • via Nuitee
A
Angelia Bates • family_with_children • us
8
2026-02-13 • via Nuitee
N
Nichelle • solo_traveller • us
10
Pros:

I didn’t get to enjoy the breakfast I had early work

2026-01-28 • via Nuitee
J
Joyce • couple • us
7
2026-01-24 • via Nuitee
G
Gonzalez • couple • us
10
2026-01-23 • via Nuitee
M
malcolm • couple • us
10
2026-01-20 • via Nuitee
D
Darrlyn • couple • us
9
Pros:

Didn't know they had breakfast

Cons:

Breakfast

2026-01-19 • via Nuitee