Wyndham Houston at Reliant Park & Medical Center

Hotels
Wyndham Hotels & Resorts
6.2 (1228 reviews)
8686 Kirby Drive , Houston , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean and friendly staff
Good location near stadium
Cons:
Poor cleanliness
Outdated rooms
Lack of basic amenities

Categories

Cleanliness
4.53
Several reviews indicated poor cleanliness and maintenance, including dirty bathrooms and issues with mattress quality.
Service
7.5
Staff was noted to be friendly in some reviews, but there were negative comments about rudeness and service experiences.
Location
9.04
Multiple reviews praised the location, especially its proximity to NRG Stadium.
Room Quality
5.49
Rooms were described as outdated with issues like bad reception, a lack of hot water, and broken amenities.
Amenities
5.02
Consistent reports of missing essential items like microwaves and refrigerators in the room.
Value for Money
5.98
Guests felt the hotel was overpriced given the lack of services and issues reported.
Food and Beverage
4.53
Negative feedback regarding the quality of the coffee and breakfast provided.
Overall Experience
7.5
Overall experience ranged from positive to very disappointing due to service and conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:38

Property Description

Convenient Location Opposite NRG Park
Located directly opposite NRG Park, the Wyndham Houston NRG/Medical Center offers a pet-friendly environment with comfortable guestrooms and dining options. Free WiFi is available throughout the property.

Modern Amenities for a Comfortable Stay
Guests can enjoy in-room coffee machines, work desks, and cable TV. Stay active in the state-of-the-art fitness center or relax in the outdoor pool. Take advantage of the business center for work needs.

Delicious Dining Options and Nearby Attractions
Indulge in breakfast at Stetson’s Restaurant and unwind at Cattleman’s Club. Upgrade to a suite for added comfort. Explore nearby attractions like Texas Medical Center, Houston Zoo, and the Museum District.

Ready to experience comfort and convenience at Wyndham Houston NRG/Medical Center? Book your stay now!

Important information:

Please note the Breakfast Included rate includes breakfast for 2 adults daily.

Complimentary Parking Available (excludes Houston Livestock Show and Rodeo, major sporting and entertainment events at NRG Stadium).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HOU

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.2
Based on 1228 reviews
Cleanliness: 4.53
Service: 7.5
Location: 9.04
Room Quality: 5.49
Amenities: 5.02
Value for Money: 5.98
Food and Beverage: 4.53
Overall Experience: 7.5
M
Millisa solo_traveller us
1
The room was old. The shower had mold, the shower head leaked really bad and sprayed the mirror.
Pros:

Nothing

Cons:

Everything

2026-08-13 via Nuitee
9
951jashuar Solo travel
10
Safe Spiritual healing location
Pros:

Thank you to Wyndham owners , employees, and employers for creating the space a young man like myself needed to clear his mind in a world so loud. Mainly a thank you too Vanessa front desk young lady. She had the patience and respect towards her significant other first and foremost. Too hear the healed , healthy , father I am . She deserves all the blessings coming her way for being the light in the darkness. Again Thank you to all for creating the space needed for her to not only hear but to be heard as well.

2026-08-08 via Tripadvisor
O
Othman extended_group be
2
2026-08-03 via Nuitee
A
Anaija solo_traveller us
9
2026-08-02 via Nuitee
S
S9760PBritab Couples
10
Wonderful experience!
Pros:

I don't know where these poor ratings are coming from. The hotel was very clean, and our suite was the nicest we have ever stayed in. It was larger than our first home!

Our stay was outstanding. The pool was very clean - and we are picky. We have a pool of our own.

We met the most delightful gentleman working there - Martin. We are going to have to travel down there a lot to MD Anderson and we will definitely be staying here again - actually next week. We look forward to visiting with Martin again.

I also had a nice surprise. I didn't realize it at the time, but I worked at this hotel 50 years ago when it was the Astroworld Hotel.

2026-07-28 via Tripadvisor
N
N3966IOsarac Family
10
Best location ever
Pros:

Love the place the staff is so nice

2026-07-22 via Tripadvisor
H
Himangshu solo_traveller uz
1
Pros:

I am shocked paid this huge money , no service, even no water in the room , very poor breakfasts

2026-07-21 via Nuitee
T
Terry family_with_children gb
7
2026-07-08 via Nuitee
J
Junki extended_group jp
6
NRGスタジアムへのアクセスが良いホテル滞在
Pros:

ロケーションが良かった。特にワールドカップが開催されたNRGスタジアムが徒歩圏内であったため良かった。

Cons:

設備のレベルに比較し値段が高い印象。おそらくロケーションコストかと。隣の部屋との壁が薄く、深夜遅くまで話している隣の部屋の声で朝3時に起きてしまった。しかしフロントに依頼し、静かにしてもらった。
あと4名2泊分のシャンプーとリンスが足りなかったため、最後はシャンプーとリンスは無しでシャワーを浴びた。

2026-07-04 via Nuitee
M
Mario couple ar
4
2026-07-03 via Nuitee
7
737alexandrea NONE McKinney, Texas
4
outdated hotel. charged for parking!
Pros:

The hotel appearance and cleanliness could be improved - A LOT. the carpet in the room looks like had its good days decades ago... the walls and ceiling in the hallways are in serious need of some repairs and painting. the guestroom smells like mold and the windows have not been cleaned in several months (if they have been cleaned ever!). the guestroom had a nice view to the stadium, but the window was so dusty outside that I could barely see anything.
Breakfast was very bad. I understand it is "free" but it had very limited options. The scrambled eggs and sausage were not edible... so our options were toast (which had 1 toaster for the entire hotel guests, causing a line to wait to use it!!) or cereal...
Also, beware that guests get charged for parking with justification of "events". The main reason I chose this hotel was due to FREE PARKING as advertised and published on hotel website. I was charged $75 for parking on 6/27. The justification given was the FIFA World Cup game on 6/29 (2 days AFTER!!!). I complained at front desk but I was told that if I don't want to pay for this parking, my car would be towed!!

2026-07-02 via Tripadvisor
R
ROBERTO family_with_children br
4
Não recomendo
Pros:

Localização próximo ao NGR

Cons:

Limpeza principalmente…. Hotel fede à mofo!!!
Mobilia
Café da manhã

2026-07-01 via Nuitee
L
Luiz solo_traveller us
2
Not going back.
Pros:

In terrible shape. Mold everywhere. Carpets haven’t been changed in a long time.

Cons:

Mold, really badly maintained and operated.

2026-06-30 via Nuitee
J
John solo_traveller us
3
Management does not support staff. Site is not safe.
Pros:

Close to med center

Cons:

Nothing felt safe.

2026-06-30 via Nuitee
E
EISAKU couple us
1
2026-06-30 via Nuitee
C
Curious25928637607 Couples Georgetown, Texas
2
Close to stadium
Pros:

This hotel is steps from the NRG stadium and for sure its best feature. The lobby area was bright and front desk efficient and friendly. The rooms are dated but clean, our AC struggled but cooled down nicely overnight. The pool area was shabby and the water murky, given height of the World Cup season maybe they just didn’t want anyone using it? Seems crazy, they could just close it at 9 or 10.

We had an unresolved complaint that they advertise free parking in multiple places on their website but charged us $80+ to park for one night. Stay here at your own risk.

2026-06-27 via Tripadvisor
R
ROBERTO ALEJANDRO solo_traveller mx
5
Pros:

La ubicación al estadio.

Cons:

Esta todo muy viejo y roto. No están bien organizados. Necesitan contratar personal más competente.

2026-06-25 via Nuitee
I
Isis family_with_children mx
3
Más sucio que un hostal
Pros:

Cercano al estadio

Cons:

Súper sucio, había cucarachas y nos cambiaron de habitación, no hacen limpieza diario, las sábanas están sucias en general es un hotel sucio y huele feo

2026-06-25 via Nuitee
P
Pedro couple us
7
Won't come back
Cons:

The check in process is catastrophic, understaffed and it took too long. The line streched around the corner for hours. With so many digital options you would expect better from Wyndham. Also, the moldy smell in the lobby was unbearable, fortunately the room didn't smell that way, but the AC sounded like an old car...

2026-06-25 via Nuitee
N
Nick couple us
6
2026-06-25 via Nuitee