Facilities

Free breakfast
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Concierge service
Elevator
Free breakfast
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Cons:
Cleanliness issues
Poor room quality
Unfair pricing

Categories

Cleanliness
6.6
Numerous complaints about cleanliness, including dirty rooms and poor maintenance.
Service
10
Service issues mentioned, but some staff were friendly.
Location
10
Location is a key positive point, central and convenient.
Room Quality
7.6
Room quality described as poor with significant issues.
Amenities
8.6
Amenities issues noted; slow service and malfunctions reported.
Value for Money
7.6
Pricing was considered unfair during high-demand events.
Food and Beverage
10
Breakfast service was slow, but food quality not discussed.
Overall Experience
10
Mixed experience with significant highs and lows, central location a major advantage.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:52

Property Description

Discover the charm of Theatrum Hotel Baku, your perfect getaway in the heart of Baku, offering a blend of comfort and convenience.

Stunning Views
Relax on our terrace or in the lush garden, where breathtaking views await. Find your serenity in a tranquil setting, perfect for unwinding after a day of exploration.

Gastronomic Delights
Indulge in exquisite meals at TAVADA, or enjoy the convenience of 24-hour room service. Start each day with our complimentary buffet breakfast, ensuring you’re fueled for the adventures ahead.

Unmatched Comfort
Our 49 air-conditioned rooms feature modern amenities, including flat-screen televisions and complimentary Wi-Fi. Enjoy the ease of a 24-hour front desk and concierge services, tailored to enhance your stay.

Don't miss the chance to make unforgettable memories—book your stay at Theatrum Hotel Baku today!

Important information:

  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GYD

Property Policies

  • Pets

    Pets not allowed

  • General

    Professional property host/manager

Location

Guest Reviews

8.8
Based on 64 reviews
Cleanliness: 6.6
Service: 10
Location: 10
Room Quality: 7.6
Amenities: 8.6
Value for Money: 7.6
Food and Beverage: 10
Overall Experience: 10
V
Varsha
8
Pros:

Good clean rooms. Gouged us for 1 night due to Formula One races. Our room rate tripled.

2025-09-24 via Nuitee
N
Nicole partner
8
Pros:

Zentrale Lage und sehr freundliches Personal.

2025-09-23 via Nuitee
M
Mohammad
2
Pros:

Erey thing is bad

2025-08-17 via Nuitee
G
Gülcihan
4
Kötü
Pros:

Otelde 3 oda ayırdık, bir odanın bütün duvarı küf içerisindeydi ve o odada kalan arkadaşlarımız durumu söylendiğinde ilk başta ilgilenmediler geceyi geçirdiler, sonra oda değişikliği istendiğinde teknik ekip odaya gelip gördüğünde durumu acil olarak değerlendirdi ve oda değişikliği yapıldı. Diğer odanın kapısı bozuktu, kartla değil anahtarla açılıyordu, kapı kolu da sürekli arkadaşın elinde kaldı. Hatta odasının kapısını açık bulduğu gün oldu neyse ki çalınan eşyası olmamıştı. Temizlik kötüydü, sabun ve tuvalet kağıdı karmaşası vardı otelde, sürekli sabun alınıp yerine yenisi koyulmuyordu, tuvalet kağıdı istediğimizde sürekli hatırlatmamız gerekti. Eşimle benim kaldığımız odanın kliması kapanmıyordu, ekibe söyledik ilgilenmediler, ısrar sonrası ilgilendiklerinde hallettik dediler ama yine kapanmıyordu. Kahvaltıdaki servis yavaşlığı inanılmazdı, omletler 40 dakikada falan geldi ilk 2 gün ve açıklama olarak eleman yok dediler. Oteldeki rezervasyon sayısı belliyken personel nasıl ayarlanmadı.
Kısacası tek iyi yanı otelin konumuydu, çoğu yere yürüme mesafesindeydi ama biraz daha uzakta kalıp bu karmaşaları yaşamamayı tercih ederdik.

2025-07-30 via Nuitee
S
Seyithan
2
Pros:

Absolutely not recommended!

I made a reservation through the hotel’s app, but what I found was a total disappointment. The room looked nothing like the photos. No desk, poor cleanliness. The bathroom smelled awful, and the wardrobe had such a bad odor it transferred to my clothes. The window couldn’t be opened due to constantly running, noisy machines outside. I could only sleep thanks to my earplugs.

Huge security issue.
Despite locking my door, someone (possibly staff) entered my room with another card and left without explanation. This is unacceptable! Do not leave your valuables in the room.

I asked for an iron twice at the reception — it was never delivered. The shower cabin was broken, water spilled everywhere. Soundproofing is nonexistent. You hear everything from the hallway and next room. Early morning, cleaning staff shouted and made rest impossible.

The worst part: they asked 80 AZN for my friend just to accompany me to the room — not even staying! They seem to judge pricing based on how you look.

Summary:
• Cleanliness: 0/10
• Security: 0/10
• Service: 0/10
• Soundproofing: 0/10
• Pricing: Unfair

Avoid this hotel. Choose a reliable place like Marriott nearby instead.

2025-07-11 via Nuitee
F
FUKANG partner
10
Pros:

All is better near the old baku city.

2025-06-30 via Nuitee
K
KONSTANTINOS
6
Great location with many flaws
Pros:

Great location / “odd” behavior from the personnel / not good maintenance of the hotel / mediocre breakfast

2025-06-24 via Nuitee
V
Verified traveler
10
Pros:

Kız arkadaşımla güvenilir şekilde kaldığımız bir oteldi.Odalar oldukça temiz,personeller güler yüzlü,kahvaltısı yeterli şekilde güzeldi.Yalnız tek problemi odamızda cam vardı hiçbir şekilde açılmıyordu havalandırmak istesek ya da nefes almak istesek açabileceğimiz bir pencere bile yoktu.Nizami caddesinin zaten tam ortasında otelin altında publar var.Bir daha gelsem tercih ederim ancak pencere olup olmadığını mutlaka sorup teyitleşirim.

2025-04-26 via Nuitee
C
cihan gül
8
Pros:

Konum olarak cok guzel bir yerde,iceri sehire denize yürüyerek gidebilirisiniz.personeller güler yüzlü.banyo temiz.odalarda terlik ve bornoz var .kahvaltida yeterliydi.meşgur cayindan bolca içtik.

2025-04-10 via Nuitee
I
ines family
10
Pros:

Everything is perfect

2025-04-06 via Nuitee
S
sultana683 Family kw
10
Location and service are good
Pros:

The hotel is centrally located, close to restaurants, shops, and the old city, just a five-minute walk from the sea. The staff is very respectful, and the rooms are clean. Special thanks to Mr. Bilal, the reception manager, and his colleagues.

2025-04-03 via Tripadvisor
L
Luna
2
Dirty hotel
Pros:

I'll start with the good things about the hotel, in terms of location, the location is excellent and accessible and closest to Nizami Street for all the shops, the old city everything is within walking distance, the employees at the reception were nice and smiling.
‏But regarding the hotel's shortcomings - first of all, the rooms are not ventilated, there is no window, the carpet in the room was full of dirt and there were parts of the carpet with smelly mold on it, the shower is not clean, full of scale, the closet in the shower cannot be put anything in it because it was dirty and wet... and the "cleaning" of the room only started at 4-5 pm and even later and it is important for me to note that there was no actual cleaning, only that they changed towels and the bag in the trash can and made the bed!! A bad experience all day. My husband and I started itching all over our bodies from the shampoos they but in there, and because they don’t change bed covers. So if you don’t have enough money and you don’t care about clean room and good smells choose otherwise it’s really horrible .

2024-12-21 via Nuitee
R
RITA
10
Pros:

Wonderful location. On a pedestrian street

2024-11-24 via Nuitee
N
Natalia friends
8
Pros:

Hotel located right in the central city, walkable distance to everything shopping dining, 5-10 min walk to Old city. We stayed in October and the AC wasn't working, per hotel staff they switched to a winter mode and 23.5 C is the lowest temperature you can set, so be ready to sweat while you are in the room. Our shower was missing a Glass door, so every time you use it, our bathroom would turn into a pool area, be ready to wipe the floors every time you use a shower.
Keep in mind that the location of this hotel it is not accessible to taxis or any other vehicles. The hotel does offer bellboy service with a prior phone call request. They bellboy will come out and meet you at a nearest parking lot which about 80m away.

2024-10-25 via Nuitee
A
Ali Marjan family
8
Pros:

The only issue with the hotel is that they give you just 1 key card per room, even if you are multiple members in the room. They need to improve the key card thing.

2024-10-23 via Nuitee
C
cristian
10
Pros:

città piuttosto bella, sicura, bei locali

2024-10-12 via Nuitee
N
N. Can
8
Pros:

Great price per value

2024-10-11 via Nuitee
A
Anthony
10
Pros:

You’d be correct in questioning the rating of this hotel compared to its price but, aside from old dirty carpet in the room, this place is legit and in a spectacular part of Baku.

2024-09-24 via Nuitee
J
JOSE JULIAN partner
10
Pros:

Awesome experience

2024-09-17 via Nuitee
L
Lourdes
10
Pros:

Great location, luxurious standards

2024-09-02 via Nuitee