MainStay Suites Bricktown - near Medical Center

Hotels
•
Main Stay Suites
8.1 (569 reviews)
929 E Reno Avenue, Building B , Oklahoma City , US
+1 405-600-7868

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Clean, spacious rooms
Friendly/helpful staff (many positive mentions)
Good breakfast (hot, lots of choices)
Kitchenette/fridge and strong shower/water pressure
Pool and laundry available
Convenient central location
Good value for money
Cons:
Slow elevators
Loose electrical plugs/no USB outlets
Entrance keypad/door access problems
Inconsistent bed comfort (some guests found beds terribly uncomfortable)
Broken ice machines and filthy hallway carpets/musty rooms
No bathtub in many rooms; occasional missing hair dryer
Gym lacked bench; pool towels unavailable
Noise disturbances with poor resolution from front desk

Categories

Cleanliness
7.6
Mixed sentiment: many guests praised rooms as clean and spacious, but multiple mentions of filthy carpets in hallways, musty rooms, broken ice machines and an encrusted tub indicate cleanliness issues.
Service
8
Mixed service: staff frequently described as friendly and helpful (night shift assistance, staff praised), and management fixed AC quickly; however front desk unfriendliness and poor handling of late-night noise complaints were reported.
Location
8.7
Positive: several guests noted the hotel is central/close to their destination and convenient, including comments like 'Economico e centrale' and 'close to destination.'
Room Quality
8
Generally good: rooms described as spacious with desirable kitchenettes/fridges and strong water pressure; issues include loose electrical plugs/absence of USB outlets, occasional AC failure (quickly resolved) and mixed reports on bed comfort.
Amenities
7.9
Mixed amenities: breakfast, pool/hot tub and laundry were positives; negatives include broken ice machines on floors, missing pool towels and a gym missing a bench.
Value for Money
8.5
Positive value: multiple guests called the hotel 'worth the price' or 'economico,' indicating good perceived value for the rate.
Food and Beverage
8.8
Positive: breakfast repeatedly described as good, hot and with many choices across reviews.
Overall Experience
7.3
Mixed overall: many guests had pleasant stays and would return, but serious issues (notably a severe noise disturbance with unsatisfactory resolution) lowered the overall experience for some.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:05

Property Description

Convenient Location
Located in the heart of Oklahoma City, MainStay Suites Bricktown - near Medical Center offers easy access to top attractions such as Chesapeake Energy Arena and Oklahoma City Museum of Art.

Modern Amenities
Enjoy a comfortable stay with amenities like a fitness center and free WiFi throughout the property. The 24-hour front desk ensures your needs are always taken care of.

Nearby Attractions
Explore nearby attractions like Oklahoma City Zoo and White Water Bay, perfect for a day of fun and adventure.

Experience the best of Oklahoma City at MainStay Suites Bricktown - near Medical Center. Book your stay now for an unforgettable trip!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OKC

Location

Guest Reviews

8.1
Based on 569 reviews
Cleanliness: 7.6
Service: 8
Location: 8.7
Room Quality: 8
Amenities: 7.9
Value for Money: 8.5
Food and Beverage: 8.8
Overall Experience: 7.3
D
Devin • couple • us
9
2026-10-30 • via Nuitee
C
Chandra • family_with_children • us
9
2026-10-29 • via Nuitee
M
Michael • solo_traveller • us
9
2026-10-27 • via Nuitee
M
Monique • couple • us
10
It was a very pleasant day. The staff was very nice and friendly.
Pros:

Breakfast was good. Staff was very friendly and facility was clean.

Cons:

Elevators were extremely slow

2026-10-26 • via Nuitee
F
Flechia • couple • us
6
Okay. Big room.
Pros:

Breakfast was good.

Cons:

Majority of the plugs were to loose. They wouldn’t hold the square I-phone cord. No USB outlets! Entrance key pad wouldn’t work on the door at the rear of the hotel were most of the parking was located.

2026-10-17 • via Nuitee
A
Anthony • couple • us
10
Amazing stay overall
Pros:

Cleanliness

Cons:

N/A

2026-10-12 • via Nuitee
M
Maicon • couple • br
10
2026-10-10 • via Nuitee
J
Jessica • family_with_children • es
10
2026-10-07 • via Nuitee
E
ERIN • solo_traveller • us
8
Would stay again.
Pros:

The hotel was very clean and the staff was excellent!!!
There was not a hair dryer in the room and I called down to the front desk and the young man on th3 night shift brought one up to me!!!
The room was very spacious and I really liked the kitchenette. It was very nice to have a fridge with ice.
We did really like the shower, although I was hoping for a tub. The water pressure was amazing!!
The breakfast was really good as well. It was all nice and hot and lots of choices.

Cons:

The beds are terribly uncomfortable, but the linens and pillows were fabulous!!!
I was hoping for a bathtub, but there was only a shower.

2026-09-18 • via Nuitee
T
Tyler • solo_traveller • us
8
2026-09-18 • via Nuitee
M
Martinez • family_with_children • us
10
2026-09-18 • via Nuitee
D
David • solo_traveller • us
9
2026-09-17 • via Nuitee
L
Loretta • solo_traveller • us
7
Pros:

Nice, clean spacious room

Cons:

Broken ice machines on every floor. Filthy carpets in hallways. Room musty swelling.

2026-09-15 • via Nuitee
J
Jillian • extended_group • us
10
Pros:

Room was spacious and comfortable. The ac was broken and management fixed it in a very quickly. They offered a different room or to repair while I was at dinner, cold when i got back.

Cons:

The gym was great except it did not have a bench for the free weights.

2026-09-12 • via Nuitee
L
Luke • solo_traveller • au
8
2026-09-06 • via Nuitee
M
Marcia • family_with_children • us
6
Ok
Pros:

Very comfortable bed!!! Showers awesome. Breakfast was pretty good.

Cons:

Carpets and floors need a deep clean as well as the elevators and parking lot. The front desk is not friendly at all. In fact the only employee who was friendly was the older man working in the kitchen.

2026-09-04 • via Nuitee
K
Kayla • couple • us
10
2026-09-03 • via Nuitee
T
Tedi • extended_group • us
4
Nice place, poor service, wouldn't recommend if you are going there to sleep.
Pros:

The Breakfast was great and the room was nice. Too bad I didn't get to sleep

Cons:

Had to make multiple noise complaints for teenagers trashing the room upstairs. Fell asleep a few times then woke by thunderous jumping and crashing sounds . Sounding like bowling in a thunderstorm. Noise started around 11:00 pm and didn't cease until 3:45 am. Nothing done about the noise after several complaints . Called the desk twice and when it didn't stop, I then got dressed and walked downstairs to make a complaint at 3:00 am . Had to get up and drive 12 hours the next morning with zero sleep. No refund or discount offered. They did offer to move my room at 3:00 am but seriously why should I have to move all my stuff in the middle of the night and then get up 2.5 hours later to pack again and leave?! They stated that the guests upstairs would be put on a "No Stay " list, but what did that do for me?, Nothing!

2026-09-01 • via Nuitee
M
Middleton • family_with_children • us
10
I enjoyed my stay and will be back and recommend.
Pros:

Everything was great. I didn't eat the breakfast because I brought food to cook. But overall it was a great stay.

Cons:

N/a

2026-09-01 • via Nuitee
E
Edward • solo_traveller • us
10
2026-08-31 • via Nuitee