Sleep Inn & Suites Bricktown - near Medical Center

The pillows werent sustainable. You have basic TV, maybe upgrade TV to a smart TV, sonthey can cast directly from their phones. This will help those that, if your Internet goes out like it day that day. We will still be able to acess some type of media for friends and family. With basic cable. Their was nothing to do, construction was some what a inconvenience. Also the front area, or entrance, their no sign. I think we circled the parkinglot like 3 times, before figuring it out. It wasn't a welcome sign or anything inviting. It was quiet, and calm though. Overall it was a 7. Their alwys room for improvement if the hotel management takes any of this seriously. I like to come back, in case we cant afford our normal hotel (its just a tad more pricey, and I save that hotel for planned out) this hotel is quick, simple, safe and convenient when having the proper anemities. I think with those few tweaks. It can go far.

I paid for my room when I booked it months prior and my $50 home at check in was $350.00. Supposed to be refunded I. 2 days. If not I’ll be making a trip to Ok City again.

Everything was good

I didn't like the location. There was no access to walk downtown. The sight of the hotel featured a lot of construction and it was hard to identify which hotel was the one that I reserved.

Water fountains were not working

Deposit on top of paying room

The entrance and parking lot is poor to navigate as there is roughly 4-6 different hotels split between the main buildings. Hotel marquee sign on the building is not visible from the entrance.. on top of poor identification it 3/4 of sign is burnt out.

Once I found a parking spot for what I thought was the buildings entrance.. it was on the opposite end.

A female employee (middle aged) was sitting directly at the entrance smoking a cigarette while on her phone. I’m all for understanding a night shift is not the ideal shift for some, so staying awake.. sane.. or when you have nothing to do to kill downtime. I walked in to the entrance, passing the employee on her phone and smoking with my daughter.. we now have to pass through your smoke break that states “NO SMOKING” on the doors entrance and everywhere throughout the building. I’m a former smoker and absolutely hated how it smelt even when I did it and did everything I could to avoid forcing others to deal with the smell.

My daughter and I wait at the counter for about 3-5 minutes.. no one at the counter or in the office that’s visibly open and empty from the counter. No bell to ring, or anything. The employee outside finally walks in past me and my daughter, passed the counter and makes a left down the hall or down the corridor to the employees area.. expecting this young woman to show up on the other side of the counter to check me in on the reservation….. or so I thought. I was fully prepared to disregard my own personal disgust about the smoke and more than understanding to discontinue whatever you were doing as i interrupted their break. But how silly of me to assume I know how a business would expect an typically operate; instead, no one shows at the counter, and after waiting another 3-5 min, I call the number listed at the counter hoping to trigger a response, checking my phones reservations to make sure I didn’t screw up the booking or to find another point of contact for someone to help.

Had a noisy neighbor across the hall

Nothing

Our room had vinyl plank flooring, very dark color, and it was obvious that something had been spilled around the sink area and it had not been mopped, just wiped, which felt sticky under my feet. The room was fine other than that.

My only true “negative” was partially my fault. There was no stopper in the bathroom sink in room 320, just the open drain. I made mental note of that as I was rinsing the blade heads from my electric shaver. The center blade has to be physically removed from the assembly while the other four simply flip up and open. I was rinsing that center head, fumbled it and down into the black abyss it went. There was no retrieving it. Had there been a stopper, and I not been quite so fumble-fingered, this could have been avoided. Now, I have to purchase a full 5-part replacement shaver head…

The location is in primarily an industrial area. As a retired law enforcement officer, the area appeared a little “sketchy.”

The grounds crew was mowing near my car, a 2001 SVT Cobra Mustang “show car.” The gentleman blew grass clippings all across the rear of my car, up on the rear glass and roof. He needs to use a discharge shield to prevent this. Had there been debris in the grass he was mowing, projectiles could/ would cause significant damage to customers’ cars…..