Niwas Inn

Hotels
6.2 (626 reviews)
5601 Pacific Highway East , Tacoma , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Location inconvenience

Categories

Cleanliness
5.1
Several reviews mentioned concerns about cleanliness and old furnishings.
Service
8.06
Most reviews highlighted friendly and helpful staff.
Location
5.61
Location was criticized for being inconvenient without a vehicle.
Room Quality
6.06
Mixed feedback on room quality, with some concerns over outdated furnishings.
Amenities
6.59
Some positive mentions of amenities but several complaints about the state of the facilities.
Value for Money
5.55
Perceived as cheap but inadequate, with hidden fees mentioned in reviews.
Food and Beverage
7.1
Breakfast received positive feedback.
Overall Experience
5.57
General dissatisfaction with the overall experience among several guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:43

Property Description

Convenient Location
Located just 5 minutes' walk from the Emerald Queen Casino and a short drive from Sea-Tac International Airport, our hotel offers easy access to popular attractions.

Comfortable Rooms
Unwind in rooms equipped with a flat-screen cable TV, free Wi-Fi, a seating area, and en suite bathroom. For added convenience, a fridge and microwave are also included.

Complimentary Breakfast
Start your day right with a variety of breakfast options including baked goods, coffee, and juices, all on the house.

Experience comfort and convenience at our hotel. Book now for an unforgettable stay!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SEA

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.2
Based on 626 reviews
Cleanliness: 5.1
Service: 8.06
Location: 5.61
Room Quality: 6.06
Amenities: 6.59
Value for Money: 5.55
Food and Beverage: 7.1
Overall Experience: 5.57
D
Donald • solo_traveller • us
10
The front lady was amazing & the security guard
Pros:

The whole staff was amazing

Cons:

Not a dam thing

2026-11-06 • via Nuitee
M
Mills • family_with_children • us
9
Digging into my pockets,when you should have protected me ,l don't know the area .l was there,
Pros:

As you can see I'm still booking hotels through your company although you have really discouraged me from doing so I'm looking into other apps now I cannot believe you are trying to keep a refund that I was there I wasn't on books she said it wasn't there and booyah you're taking my $71 so I don't think so you were supposed to protect me from garbage cockroach infested everywhere drinking versus people yellow sheets instead of white the carpet is not a cat food and you want to keep my money when I give you a lot of money each week that's not happening you should not take those types of motels they are living off of you I will not pay anything for that place unless you do not take that money out put it back

Cons:

Cockroach Motel drug infection people feel free mold in the shower I'm not putting my feet in there and it's not off the sheets for yellow I was there I was not on the confirmation I didn't get a confirmation you are not keeping that money for a fee that's ridiculous you should protected me check out who you have on your website because they're taking you to the cleaners out of our paychecks

2026-11-06 • via Nuitee
K
Khalil • couple • us
8
2026-11-02 • via Nuitee
B
Boyle • couple • us
8
2026-10-12 • via Nuitee
K
Kip • solo_traveller • us
10
Pros:

Staff always friendly

Cons:

Some of the other guests on the shady side

2026-10-08 • via Nuitee
K
Kip • solo_traveller • us
10
2026-10-08 • via Nuitee
N
Nathan • solo_traveller • us
1
Wish I didn’t stay here and it took forever to get the smell off my clothes.
Pros:

Nothing

Cons:

Smelled like cigarettes. Drug users on property. Loud facility till 4am. Loud fights from rooms next door and above. Tape kept the light cord in sockets. Dirty facility. Dirty room. Stains on bed and sheets. Cigarette burns on them. When I checked in there was a drug user high and arguing with staff about “too many cops in the area” two outlets didn’t work. This place is literally a spot people seem to go to get high. Staff didn’t do a thing to change anything. Terrible place.

2026-10-08 • via Nuitee
Y
Yaunna • extended_group • us
4
2026-09-19 • via Nuitee
M
Marcy • solo_traveller • us
9
Pros:

Everything, never a disappointment, each time I have ever stayed, that's why I keep them as a reference

2026-09-19 • via Nuitee
M
Marcy • solo_traveller • us
8
Pros:

No hassle for me to get signed in with or without reservation

2026-09-18 • via Nuitee
M
Marlon • family_with_children • us
1
Sorry it's not worth of our stay..
Pros:

We were very disappointed

Cons:

We booked non smoking room, but gave us smoking. When we open the room, it smelled bad, so we had to complain at the front desk, then the ladies their were not that helpful coz they said no more available rooms, then there was a guy there who helped and gave us another room, which also smells cigarettes, it was not bad as the first one but still the smoke smell were still in the room.

We were tired already coz we came in late evening from driving so we had to just stayed.

Bed Sheets had holes burned from cigarettes, but still they had to used them for that room.

Towels did not have fresh smells.

Trash can in the breakfast room was very dirty. Looked like it was not cleaned for how many weeks.

Ladies in the front desk were not friendly.

We are sorry that we are not going back to that place. We were in this property 2 yrs ago but this time it was not a good experience.

2026-09-14 • via Nuitee
K
Kim • solo_traveller • us
4
2026-09-09 • via Nuitee
R
Rodney • solo_traveller • us
3
Pros:

Not very much. Very dirty

Cons:

Room was dirty bad odor people banging around in the parking lot most of the night TV controller didn't work for the volume or the channels only one light worked in the room besides the bathroom and vanity room

2026-09-07 • via Nuitee
J
Jonathan • family_with_children • co
1
2026-09-06 • via Nuitee
J
Jason • couple • us
1
2026-09-03 • via Nuitee
M
Martina • extended_group • it
7
2026-08-28 • via Nuitee
G
Greene • solo_traveller • us
5
Pros:

A couple of staff was kind

Cons:

That the waffle maker and toaster didn't work and the staff at the time didn't even try to fix it and when asked for some milk was ignored

2026-08-25 • via Nuitee
D
David • solo_traveller • us
7
2026-08-14 • via Nuitee
P
petty • solo_traveller • us
10
Quick comfort stay home away from home
Pros:

The breakfast selection

Cons:

Clean rooms

2026-08-07 • via Nuitee
M
Michael • solo_traveller • us
10
It was comfortable and affordable
Pros:

Convenient to stores, good price and peaceful, coffee served all day

2026-08-06 • via Nuitee