La Quinta Inn by Wyndham Las Cruces Mesilla Valley

I did not stay at La Quinta. My business trip was canceled. I texted the hotel, but received nothing but these automated responses. And certainly no refund.

Everything was disgusting

Lights in the room didn't work, smoke detector was disconnected inside a cabinet, had to get multiple room keys cause others didn't work, had to reconnect the AC cause it didn't work when I arrived, received ZERO room service over the week so I never received new towels or sheets like they say they do. TV did not work either.

The rooms and the carpet were dirty, torn curtains in the room, hair left in the bathtub, a dirty towel was left folded and was not usable. Morning staff was very rude when I asked to soak to o the manager who was out of town. Overall disappointed and checked out a day early

It was just sad. It explains the relatively low price.

I couldn't stay here. The hotel is animal friendly however, they seem not to use the fee charged for animals, to clean up after the animals. My room smelled so much like urine. I asked to switch, and there were no other rooms. The attendent, Sara, allowed me to use her fabreeze, but it was not much help. I knew the hotel didnt offer refunds so it was better for me to sleep in my car.

This place has gone down hill. Very dirty stains all over the floor, the sheets, curtains ripped. Even the lobby smells. We would shower and the shower was clogged. lastly homeless and crack heads are coming in and out of the hotel non stop.

No tv no internet no pool service was great but room was dirty and had bugs

Bedding had stains. Outside of hotel needs maintenance. No internet or tv access. Check in staff was very friendly. Shower was not used due to dirtiness. Plumbing for toilet needs updated. Toilet very slow to flush and refill tank. AC in room worked well, but filter was dirty and caused stuffiness from allergens.

Yes

I was fearful for my life, drug deals going on in the parking lot, hotel was VERY dirty and smelly, no TV, no wi-fi and hot. Rooms had broken doors, like someone broke into them. Best to tear it down. Will be contacting Wyndham about this, should be ashamed to have their name on this site. Checked out and went across the street.

Never again!

Walking in the building, it smelled.

Checked in on a Thursday the key card didnt work when back to the lobby for a new key
When out to the fair on friday
When i came back the card didnt work got a new card when in and my luggage was missing i asked the staff said to ask the GM is in at 7am staff wouldn't call him
Also the Room is missing the smoke alarm

Rooms were dirty... carpets stained... Toenail clipper and shavings on the floor when I walked in stained beds and floors... with dogs barking next door all night....this was the second room because the first room offered was ghastly....First room the complete toilet bowl was stained brown.... with the thermostat hanging off the wall with wires exposed... Asked for room to be cleaned while I left didn’t get done.... honestly would never stay there again and wouldn’t recommend it....

The young man and woman at the front desk went out of their way to apologize for no Wi-Fi, no TV and the overall dilapidated condition of this property. I could not fault them for maintenance issues beyond their control, except for the older gentleman at the computer who I assume was the owner or general manager. He was the most unwelcoming individual I've encountered in quite a while. The room was missing a lamp that had been taken off the wall and I don't want to speculate as to what was splattered all over the walls. I've had better accommodations in third- world countries. If this is typical Wyndham property condition, we'll cross the Wyndham group off the list and stick with the Choice Hotels group for the rest of the trip.

Worst hotel I’ve ever stayed at. Exterior and interior is gross, my room smelt terrible, carpet was sticky and I never took my shoes off, mold in the bathroom, night staff was curt when checking in (morning staff was much nicer), breakfast was very bare, and the location was very unsettling at night. This place needs serious help to do a 180 or shut down

Bad customer service, not willing to give a good service to the customer’s.

The bed and the bathroom are clean. But that`s it. Dirty floor, horrible WIFI, TV doesn`t work, no refrigerator, very loud AC, ...
Avoid it and find another one.

The room was very dirty and the towels were completely dirty. They had no internet. The night receptionist was out all night and you had to go out and look for her.