Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Great service
Beautiful location
Comfortable rooms
Excellent amenities
Delicious breakfast
Cons:
Cleanliness issues noted

Categories

Cleanliness
8.41
Some concerns about cleanliness were noted, but overall the rooms were well-maintained.
Service
9.38
Guests praised the warmth and helpfulness of the staff, highlighting exceptional service experiences.
Location
8.92
The hotel is conveniently located within walking distance of key attractions, enhancing guest experience.
Room Quality
8.87
The rooms, especially cave rooms, were described as stunning and well-appointed.
Amenities
8.9
Facilities were described as amazing, with added features like sauna and jacuzzi enhancing the stay.
Value for Money
8.36
Guests felt they received good value, especially considering the included amenities and meals.
Food and Beverage
8.91
Breakfast was highly praised as excellent and comprehensive, contributing positively to the overall stay.
Overall Experience
8.68
A positive stay overall, with a high likelihood of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:51

Property Description

Unique Cave Accommodation
Grand Elite Cave Suites in Goreme offers a unique stay experience with cave rooms featuring modern amenities and stunning mountain views.

Relaxing Outdoor Pool and Garden
Enjoy a refreshing dip in the seasonal outdoor pool or unwind in the tranquil garden area, perfect for relaxation after a day of exploring Cappadocia.

Exceptional Service and Multilingual Staff
With a 24-hour front desk fluent in English, Russian, and Urdu, guests can expect exceptional service and local guidance throughout their stay.

Experience the charm of cave living at Grand Elite Cave Suites - book your stay now for an unforgettable Cappadocian adventure!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 1963 reviews
Cleanliness: 8.41
Service: 9.38
Location: 8.92
Room Quality: 8.87
Amenities: 8.9
Value for Money: 8.36
Food and Beverage: 8.91
Overall Experience: 8.68
P
Priyanka • family_with_children • gb
7
Ok stay. There’s room for improvement
Pros:

The cave room we stayed was amazing. Had a jacuzzi and a sauna room.
Pool amenities were ok although one was out of use.

Cons:

Breakfast was ok. The last day they were supposed to give us breakfast to go. Agreed it with the person at the reception the day before. At 7 am after dragging along the guy at the reception said there was no request and the chef wasn’t aware. Went to the airport hungry and spent a lot for breakfast. Staff are not dependable. Cleaning was always half done to the rooms everyday

2026-10-31 • via Nuitee
G
Giulia • family_with_children • it
10
2026-10-31 • via Nuitee
N
Nurul Syahirah • couple • my
3
Extremely Disappointing Stay. Not Worth the Money!
Cons:

Our experience at this hotel was extremely disappointing from the moment we arrived until the day we checked out. Honestly, I would never recommend this hotel to anyone visiting Cappadocia.

We arrived at around 5 AM, exhausted from travelling, only to find that our room door couldn’t be opened. We had to wait approximately 20 minutes for the staff to fix the issue before we could finally enter. But that wasn’t the end of it. Once inside, we discovered that the door couldn’t even be locked from the inside! The staff told us it could only be fixed the next morning, so we had no choice but to sleep in a room that we couldn’t properly secure. This is completely unacceptable, especially when guest safety should be a basic priority.

To make matters worse, our room was located right next to the main entrance, where people were constantly coming and going. The soundproofing was practically nonexistent. We could hear every conversation outside, footsteps on the stairs, luggage being dragged around, and even the cleaning activities. It was incredibly disturbing, and getting proper rest was almost impossible.

The bathroom was another nightmare. It was extremely small, and every time we showered, water would leak out into the bedroom area. Water also remained stagnant around the toilet and never seemed to drain properly. I suspect there was a drainage issue. It was honestly disgusting and made using the bathroom very uncomfortable. We requested a room change, but were simply told that the hotel was fully booked. So once again, we were left with no choice but to tolerate the situation.

However, what disappointed me the most was the attitude of the staff.

The male staff member who assisted us at 5 AM was the only person who was genuinely helpful, and I appreciate his effort. Unfortunately, the female staff members were extremely arrogant, unfriendly, and lacked basic customer service skills.

At one point, we simply asked for some drinking water.

2026-10-30 • via Nuitee
C
chona • solo_traveller • gb
9
Pros:

Location

Cons:

Breakfast time little bit late

2026-10-30 • via Nuitee
D
Dai • couple • us
3
Pros:

Location

Cons:

Very old facility, leakage water in bathroom

2026-10-29 • via Nuitee
F
Flavia • couple • br
10
Ótima localização tamanho do quarto e limpeza
Pros:

Limpeza e localização

2026-10-29 • via Nuitee
M
mohamad shazwan • family_with_children • my
9
2026-10-29 • via Nuitee
A
Ana • extended_group • ar
10
Divino hotel cueva!
Pros:

Es muy acogedora la habitación cueva. Excelente desayuno, podes tomarlo a la vuelta del paseo en globo. Muy bien ubicado, silencioso.

Cons:

El wifi no llegaba a la habitación. Poca o nula ventilación… un poco claustrofóbico.

2026-10-29 • via Nuitee
L
Laura • extended_group • es
8
2026-10-28 • via Nuitee
D
Dionysia • extended_group • gr
7
2026-10-28 • via Nuitee
D
david • couple • es
10
Pros:

La ubicación y la comodidad de la cama

Cons:

La ducha se le sale el agua fuera y se llena todo de agua.

2026-10-28 • via Nuitee
J
Julia • extended_group • de
10
2026-10-28 • via Nuitee
N
Nikolaos • extended_group • gr
5
Unpleasant
Cons:

The only good thing about it was the location and the hotel staff. The rooms, the windows and the bathroom were not clean. One of the beds had the sheets of previous people. The breakfast was also not very pleasant because the plates were not clean and also the windows were not clean.

2026-10-28 • via Nuitee
J
Josefina • couple • ar
10
Muy acogedor
Pros:

Nos encantó el alojamiento. Más aún el buen trato del personal, nos atendieron excelente y siempre muy bien predispuestos!

2026-10-28 • via Nuitee
K
karoot • solo_traveller • it
8
2026-10-27 • via Nuitee
R
Richwolf • couple • gi
10
Exceptional - Really recommended
Pros:

It was great. The room was exceptional. Staff helped us with suggestions and with tours. The restaurant is also good. Piol area is excellent and at times when the wind blows in the right direction balloons fly over the pool area. Location is excellent given that everything is within walking distance.

2026-10-27 • via Nuitee
R
Robert • family_with_children • pl
7
A good choice
Pros:

Nice room with a comfortable bed. Tasty breakfasts. Friendly staff.

2026-10-27 • via Nuitee
M
MARCO • couple • it
7
2026-10-26 • via Nuitee
D
devika • extended_group • in
8
Pros:

The location was very close to everything and the front desk staff were very polite and friendly, especially the woman whose name i unfortunately forgot. Breakfast was very good and we had a very pleasant stay here!

2026-10-25 • via Nuitee
Y
yuhuan • couple • cn
8
Pros:

地理位置不错，还有一个大餐厅，泳池很好。步行去镇中心很方便，闹中带静的感觉。洗澡的花洒有点破裂。

2026-10-25 • via Nuitee