The Park Hotel London

Hotels
•
Westmont Hospitality Canada
8.8 (980 reviews)
242 Pall Mall Street , London , ca

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean, modern look
Friendly staff
Cons:
Limited parking options
Staff interactions could improve

Categories

Cleanliness
8.58
Guests appreciated the cleanliness of the hotel but mentioned some issues with dirty sheets.
Service
8.95
Some staff were friendly, but there were also complaints about the front desk staff's lack of warmth.
Location
9.29
Excellent location with easy access to many restaurants.
Room Quality
8.74
Rooms were reported as spacious and modern with a comfortable king-size bed.
Amenities
8.27
Highlighted the lack of additional amenities like a pool or sauna, which disappointed some guests.
Value for Money
8.83
Considered good value for the price but with additional costs like parking and breakfast limitations.
Food and Beverage
8.68
Breakfast had limited variety but was generally enjoyed.
Overall Experience
9.05
Overall, many guests expressed positive feelings about their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:43

Property Description

Luxurious All-Suite Hotel in Downtown London, Ontario

Suite Perks
Indulge in the convenience of free WiFi, a flat-screen TV, microwave, refrigerator, and iPod docking station in every suite. Start your day right with a complimentary grab-and-go breakfast.

Fitness and Business Amenities
Stay on top of your fitness routine with our well-equipped Fitness Room. Need to work? Our business centre has you covered with a computer, printer, and charging stations. Plus, enjoy 24-hour guest services and an on-site market.

Nearby Attractions
Explore the city with ease - Victoria Park, London Convention Centre, Grand Theatre, and Budweiser Gardens are all just a stone's throw away.

Experience comfort and convenience at its finest - book your stay now!

Important information:

Pre-paid credit cards and debit cards cannot be used to guarantee a reservation. A credit card is required when booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YXU

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 32 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 980 reviews
Cleanliness: 8.58
Service: 8.95
Location: 9.29
Room Quality: 8.74
Amenities: 8.27
Value for Money: 8.83
Food and Beverage: 8.68
Overall Experience: 9.05
J
Justin • couple • ca
8
2026-04-16 • via Nuitee
W
William • solo_traveller • ca
10
2026-04-14 • via Nuitee
D
Danielle • family_with_children • ca
9
Pros:

Room decor and space

Cons:

Sauna facilities and that area

2026-04-10 • via Nuitee
P
Pascal • family_with_children • ch
9
2026-04-07 • via Nuitee
K
Kadeem • family_with_children • ca
10
2026-04-06 • via Nuitee
S
Samir • family_with_children • ca
10
2026-04-06 • via Nuitee
M
Meris • extended_group • ba
10
2026-04-06 • via Nuitee
F
Fernanda • couple • ca
9
2026-04-05 • via Nuitee
J
Jackie • family_with_children • ca
8
2026-04-05 • via Nuitee
M
Mohamed Qamar • family_with_children • ca
10
2026-04-05 • via Nuitee
S
Steven • couple • ca
10
2026-04-04 • via Nuitee
R
R Holl • family_with_children • ca
8
2026-04-01 • via Nuitee
R
Rae Edward • couple • ca
10
The Park was very good - an excellent hotel with easy parking.
Pros:

Breakfast was quite good - good selection.
Excellent location - close to restaurants - shops and the Grand
Theatre.

Cons:

Nothing I can think of - The Park met all our expectations.

2026-03-31 • via Nuitee
M
Michael • extended_group • ca
8
I’d consider using London Park Hotel again.
Pros:

Hotel location was great, the breakfast was average and felt like it was missing some items.

Cons:

The parking fee seems excessive for London?
&
The Breakfast coffee wasn’t the cup you’d hope for after a late night out?

2026-03-28 • via Nuitee
N
Nicola • family_with_children • ca
10
Love this Hotel
Pros:

Spacious room. Very clean.

Cons:

Everything was perfect 👌

2026-03-27 • via Nuitee
J
Jaicar • family_with_children • ca
8
Pros:

The location was great and the cost for the suite was fantastic. Most of the staff were very friendly and hospitable. The free continental breakfast was decent, and replenished frequently. We had a great time and enjoyed our stay.

Cons:

The suite was spacious and clean, though the shower could have used a little more sanitation, the tiles were a little grimy.

2026-03-27 • via Nuitee
J
Julia • solo_traveller • ca
5
Pros:

I liked that it felt safe

Cons:

The hallways seem unkept and the doors are quite dirty. There was a preset on my alarm which woke me up at 6am which wasnt ideal

2026-03-22 • via Nuitee
P
Patrick • couple • ca
9
Pleasant experience all around
Pros:

Clean, comfortable, well located

Cons:

Nothing

2026-03-19 • via Nuitee
V
Valerie • family_with_children • ca
8
We were in London for a special occasion and the Park helped make the whole stay feel special.
Cons:

The windows leaked cold air and we needed more bed coverings to sleep. Which were delivered when we asked, but given there was a pullout bed we thought there'd be more available in room.

2026-03-19 • via Nuitee
S
seçil • family_with_children • ca
8
Comfy and nice
Pros:

Clean and light, spacious. Nice breakfast

Cons:

Nothing really
Maybe would be nice if there would have been complimentary bottle water

2026-03-18 • via Nuitee