Hilton London Euston

Hotels
Hilton Hotels & Resorts
7.5 (2220 reviews)
17-18 Upper Woburn Place , London , gb

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Location
Comfortable beds
Good breakfast
Cons:
Cleanliness issues
Poor service
Temperature control problems

Categories

Cleanliness
6.21
There were significant cleanliness issues reported including hair and unclean facilities.
Service
7.68
Mixed reviews; some positive mentions, but complaints about unprofessional front desk service.
Location
8.72
Many positive remarks on location being conveniently close to transport links and attractions.
Room Quality
7.17
Room quality had mixed feedback, with mentions of small rooms and temperature issues.
Amenities
7.7
Amenities were generally appreciated, with specific mentions of breakfast and bed comfort.
Value for Money
7.16
Value perceived as fair for quality, but some felt the hotel could be better for the price.
Food and Beverage
7.71
Breakfast was praised, but there were complaints about limited vegetarian options.
Overall Experience
7.68
Overall experiences varied; some enjoyed their stays while others faced significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:36

Property Description

Luxurious Victorian Building:
Experience the grandeur of a Victorian building at the 4-star Hilton Euston. The historical charm combined with modern amenities offers a unique stay for guests.

Gourmet Dining Options:
Indulge in culinary delights at the hotel's two stylish restaurants. From a hearty Hilton breakfast at Mulberry's Restaurant to international fusion cuisine at Woburn Place, satisfy your taste buds without leaving the premises.

Convenient Location and Services:
With a prime location just a 5-minute walk from Euston Station and close proximity to major railway stations and attractions, Hilton London Euston ensures easy access to London's hotspots. Plus, benefit from 24-hour front desk assistance, currency exchange, and ticket arrangement services offered by the friendly multi-lingual staff.

Experience elegance, convenience, and exceptional service at Hilton London Euston Hotel. Book your stay now for a memorable London getaway.

Important information:

Please note that the dinner is not included in the rate and is available in our restaurant. Pre-authorization of the first night may be taken by the hotel 24 hours prior to arrival. The hotel has the right to cancel the reservation without informing the guest if the pre-authorization declines.

The hotel is transitioning to a cashless payment system starting January 1, 2025. This change will enhance the safety and convenience of your experience. We appreciate your understanding and look forward to welcoming you.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in all areas and costs GBP 15 per 24 hours.

Location

Guest Reviews

7.5
Based on 2220 reviews
Cleanliness: 6.21
Service: 7.68
Location: 8.72
Room Quality: 7.17
Amenities: 7.7
Value for Money: 7.16
Food and Beverage: 7.71
Overall Experience: 7.68
B
Baz solo_traveller gb
4
everything could of bin amazing but I had too little sleep as a result from noise in corridor.
Pros:

The staff were great. Bed was comfortable. Room was clean.

Cons:

I was woken up very early by noise outside my room. There was a staff cubaord or something close to my room and i think things were being either dragged, smashed or thrown into it. I could also here people walking up and down the corridors having conversations. As a result my sleep was very broken and my whole day made that much harder because i was knackered.

2026-05-13 via Nuitee
B
Brian couple gb
5
Apart from a few niggles it is in a good spot for getting around London
Pros:

location was good close to the tube and mainline station

Cons:

The shower pressure was abysmal and the toilet cistern sometimes would take half an hour to refill . There was no vanity mirror in the bedroom. Breakfast was very good apart from there was no gluten free bread available on all three days we stayed even though there is a dedicated toaster. My wife is celiac .

2026-05-12 via Nuitee
R
Riia solo_traveller fi
5
Pros:

Location

Cons:

Breakfast was not worth the money. No gluten free bread, they had run out.

2026-05-12 via Nuitee
F
Funk solo_traveller us
7
Pros:

Great location!

Cons:

Person checking me in wasn’t very friendly and didn’t tell me anything about the hotel.

2026-05-11 via Nuitee
D
Daniel solo_traveller gb
9
A very comfortable stay, perfect base for weekend in London.
Pros:

Central location, perfect for my needs. The room was spacious making for a comfortable stay.

Cons:

The window didn’t actually open onto the outside of the building, but the conservatory so I felt the need to keep the curtains drawn at all times.

2026-05-11 via Nuitee
C
Christopher solo_traveller gb
7
2026-05-10 via Nuitee
C
Claude solo_traveller fr
9
Pros:

Tout.

Cons:

Chambre à côté des extractions. Impossible d'ouvrir la fenêtre.

2026-05-09 via Nuitee
S
Shane solo_traveller ie
7
Pros:

Good location beside Euston Station and Underground. Very clean and comfortable and great breakfast.

Cons:

A little bit noisy with traffic and nearby fire station

2026-05-09 via Nuitee
S
Susanne extended_group se
10
2026-05-09 via Nuitee
M
Miguel family_with_children es
8
2026-05-07 via Nuitee
E
Eduardo SB couple ar
5
not satisfied
Cons:

me dieron un cueao ontra la alle en planta baja muiy chico cuando en booking decia 24metros cuadrado

2026-05-06 via Nuitee
H
Hu couple tw
7
2026-05-03 via Nuitee
D
David solo_traveller gb
10
2026-05-03 via Nuitee
G
Germano family_with_children it
7
2026-05-03 via Nuitee
J
Joe extended_group gb
6
some simple additions would make this property much better
Pros:

location was good. property was clean

Cons:

terrible shower. uncomfortable and small bed. cluttered room with badly sized furniture. no toiletries and refreshments

2026-05-01 via Nuitee
C
Christine couple fr
10
2026-04-25 via Nuitee
C
claudine family_with_children fr
5
tout c'est bien passé mais je pensais que l'hôtel serait plus classe
Pros:

LA CHAMBRE ne correspondait pas au niveau d'un hôtel Hilton la peinture était écaillée la vue de la chambre sur une vilaine court on manquait de serviettes de toilette et l'autre chambre avait une fenêtre qu on ne pouvait pas ouvrir et donnait sur un couloir de l'hôtel on a d'ailleurs demande le changement
Pas de petits chaussons de douche la salle pour le petit déjeuner en sous sol le buffet n'était pas extraordinaire
hotel décevant plutôt 3 étoiles que 4 étoiles

Cons:

l'emplacement

2026-04-23 via Nuitee
S
Sinan family_with_children tr
8
Just as explained and shown on the hotels page, nothing less nothing more.
Pros:

Pleasant experience, the hotel and the staff were very nice. Very close to Euston Train Station, that was important for our train trips.

Cons:

Nothing went wrong. Only complaint can be the check-out warning. Some lady knocked our door and told us it is time for check-out. The weird thing is it was 10am and we had 2 more hours. We found it quite unpolite. But one staff’s behavior can’t blame the rest.

2026-04-23 via Nuitee
I
Isabell family_with_children at
8
Gut gelegen, ideal für einen kurzen Aufenthalt.
Pros:

Gut gelegen, ideal für einen kurzen Aufenthalt.

2026-04-23 via Nuitee
Şuayip Mete solo_traveller tr
1
2026-04-22 via Nuitee