Hilton London Euston

Hotels
•
Hilton Hotels & Resorts
7.5 (2128 reviews)
17-18 Upper Woburn Place , London , gb

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Location
Comfortable beds
Good breakfast
Cons:
Cleanliness issues
Poor service
Temperature control problems

Categories

Cleanliness
6.21
There were significant cleanliness issues reported including hair and unclean facilities.
Service
7.68
Mixed reviews; some positive mentions, but complaints about unprofessional front desk service.
Location
8.72
Many positive remarks on location being conveniently close to transport links and attractions.
Room Quality
7.17
Room quality had mixed feedback, with mentions of small rooms and temperature issues.
Amenities
7.7
Amenities were generally appreciated, with specific mentions of breakfast and bed comfort.
Value for Money
7.16
Value perceived as fair for quality, but some felt the hotel could be better for the price.
Food and Beverage
7.71
Breakfast was praised, but there were complaints about limited vegetarian options.
Overall Experience
7.68
Overall experiences varied; some enjoyed their stays while others faced significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:36

Property Description

Luxurious Victorian Building:
Experience the grandeur of a Victorian building at the 4-star Hilton Euston. The historical charm combined with modern amenities offers a unique stay for guests.

Gourmet Dining Options:
Indulge in culinary delights at the hotel's two stylish restaurants. From a hearty Hilton breakfast at Mulberry's Restaurant to international fusion cuisine at Woburn Place, satisfy your taste buds without leaving the premises.

Convenient Location and Services:
With a prime location just a 5-minute walk from Euston Station and close proximity to major railway stations and attractions, Hilton London Euston ensures easy access to London's hotspots. Plus, benefit from 24-hour front desk assistance, currency exchange, and ticket arrangement services offered by the friendly multi-lingual staff.

Experience elegance, convenience, and exceptional service at Hilton London Euston Hotel. Book your stay now for a memorable London getaway.

Important information:

Please note that the dinner is not included in the rate and is available in our restaurant. Pre-authorization of the first night may be taken by the hotel 24 hours prior to arrival. The hotel has the right to cancel the reservation without informing the guest if the pre-authorization declines.

The hotel is transitioning to a cashless payment system starting January 1, 2025. This change will enhance the safety and convenience of your experience. We appreciate your understanding and look forward to welcoming you.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in all areas and costs GBP 15 per 24 hours.

Location

Guest Reviews

7.5
Based on 2128 reviews
Cleanliness: 6.21
Service: 7.68
Location: 8.72
Room Quality: 7.17
Amenities: 7.7
Value for Money: 7.16
Food and Beverage: 7.71
Overall Experience: 7.68
N
Narjis • solo_traveller • gb
1
Poor
Pros:

The experience was far below reasonable standards and caused significant discomfort, stress

Cons:

No thing

2026-03-14 • via Nuitee
N
Norman • couple • gb
9
WELL LOCATED COMFORTABLE HOTEL
Pros:

Staff helpful, hotel very comfortable and clean. Room and bed comfortable.
Breakfast was very good.
It was in a great location opposite Euston Station

Cons:

Nothing

2026-03-12 • via Nuitee
S
Simon • family_with_children • is
9
Very cozy and clean hotel with extremely helpful staff. I didn’t like the first room I was given, bu
Pros:

Very cozy and clean hotel with extremely helpful staff. I didn’t like the first room I was given, but the supervisor quickly changed it without any problem and made sure I got one I liked better. The service at breakfast and at the bar was excellent, and all the staff were smiling and in a great mood, creating a very nice atmosphere. The location is also very good. I really enjoyed my stay and it was definitely worth the money I paid. Highly recommended!

2026-03-11 • via Nuitee
D
DELPHINE • couple • fr
5
Ne recommande pas
Pros:

L’emplacement proche gare et central
La literie de qualité et propreté

Cons:

Difficile de dormir à cause de l’Isolation phonique absente:
beaucoup de trafic dans la rue et pas de double vitrage Et mur fin et plancher font que vous entendez beaucoup trop vos voisins.

2026-03-09 • via Nuitee
N
Neil • couple • gb
7
2026-03-09 • via Nuitee
L
Laura • couple • gb
2
Not returning
Pros:

Proximity clean

Cons:

Noisy rooms couldn’t sleep

2026-03-08 • via Nuitee
J
Jaime • couple • gb
10
Clean, friendly and in a great location
Pros:

Friendly staff and very convenient with its location

Cons:

Nothing of note

2026-03-06 • via Nuitee
G
Gary • solo_traveller • gb
6
it was OK
Pros:

Location was god but noisy

Cons:

Room was too hot....AC didnt work very well and was noisy

2026-03-05 • via Nuitee
K
Kavita • solo_traveller • gb
8
2026-03-03 • via Nuitee
M
Marita • couple • gb
8
Clean and comfortable
Pros:

Location

Cons:

Room a bit too small

2026-03-03 • via Nuitee
P
Paul • couple • gb
7
Comfortable and enjoyable stay.
Pros:

Breakfast excellent. Necessary change from defective room a bit annoying.

Cons:

Room price: high compared to to similar.

2026-03-02 • via Nuitee
W
William • couple • us
6
Good location
Pros:

Location

Cons:

For the price breakfast should be provided

2026-03-01 • via Nuitee
M
Martin • couple • gb
10
Pros:

Friendly and helpful staff, clean hotel

Cons:

Nothing

2026-03-01 • via Nuitee
K
Katherine • couple • gb
7
Great place to stay
Pros:

Clean and large rooms

Cons:

Toilet leaked

2026-02-28 • via Nuitee
F
Family • solo_traveller • gb
10
Comfy, convenient stay
Pros:

Location good to the station, easy to check in, comfortable and spacious room

Cons:

Shower water a little slow

2026-02-27 • via Nuitee
C
CHERITH • solo_traveller • gb
8
Pros:

Helpful staff
Great location

Cons:

Air con / heating not great
Very warm

2026-02-25 • via Nuitee
F
F.E. • couple • nl
8
2026-02-23 • via Nuitee
E
Edwin • solo_traveller • gb
10
Only stayed one night. But found staff to be excellent very friendly, polite and helpful
Pros:

Ideally situated

2026-02-23 • via Nuitee
M
Marion • family_with_children • fr
8
Pros:

Emplacement
Propreté
Accueil

Cons:

Rien

2026-02-23 • via Nuitee
P
Paul • solo_traveller • gb
9
Once there, excellent.
Pros:

Comfortable room excellent breakfast and staff.

Cons:

Contacting hotel to confirm booking not good at all. Central booking system took far too long and was inconclusive, couldn’t find the booking. Never returned call to confirm booking.

2026-02-22 • via Nuitee