Hampton Inn Norfolk/Virginia Beach

Hotels
•
Hampton Inn
8 (377 reviews)
5793 Greenwich Road , Virginia Beach , US
+1 757-490-9800

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Clean rooms
Comfortable beds
Cons:
Room cleanliness issues
Small room size
Unpleasant television service

Categories

Cleanliness
7.08
Mixed reviews with some mentions of unclean rooms and hair on sheets.
Service
9.05
Staff described as kind, empathetic, and supportive.
Location
8.59
Good access to interstate, hospital, and shopping.
Room Quality
7.54
Some rooms clean and comfortable, but some were too small and uncomfortable.
Amenities
8.07
Breakfast appealing but some amenities were lacking.
Value for Money
7.53
Some reviews indicate dissatisfaction for the cost.
Food and Beverage
8.08
Overall good breakfast with no major complaints noted.
Overall Experience
8.05
Overall a pleasant stay for many, marred by some negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:59

Property Description

Modern Amenities and Facilities
Located just off Interstate 264, the Hampton Inn Virginia Beach boasts modern amenities like Wi-Fi access, ensuring a comfortable stay for guests. The hotel also offers convenient access to major area attractions, including beaches and golf courses.

Free Hot Breakfast and Fitness Center
Guests can kickstart their day with a complimentary hot breakfast and enjoy a restful night's sleep on signature Cloud Nine beds. Stay active at the on-site fitness center, which includes an outdoor swimming pool for relaxation after a busy day of exploring Virginia Beach.

Proximity to Popular Attractions
Situated moments away from the Virginia Beach Town Center, guests have easy access to shops, restaurants, and entertainment options. Additionally, the hotel is close to key landmarks such as the Virginia Beach Convention Center, Norfolk Naval Station, and Oceana Naval Air Station.

Book your stay at the Hampton Inn Virginia Beach for a perfect blend of comfort and convenience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 02:00 PM
Airport code: ORF

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8
Based on 377 reviews
Cleanliness: 7.08
Service: 9.05
Location: 8.59
Room Quality: 7.54
Amenities: 8.07
Value for Money: 7.53
Food and Beverage: 8.08
Overall Experience: 8.05
Z
Zachary • couple • us
7
2026-10-31 • via Nuitee
S
Sharon • couple • us
10
Loved it very nice staff
Pros:

Right spot

Cons:

Nothing was wrong

2026-10-21 • via Nuitee
J
Josh • solo_traveller • us
3
Was not the greatest stay we have had.
Pros:

Property was extremely out of the way for our trip

Cons:

Parking needs improvement, rooms were not as I have come to expect from a Hampton Inn. Mold/ webs on ceiling. Beds were not comfortable

2026-10-18 • via Nuitee
M
Michele • couple • us
9
All of the staff was helpful and courteous.
Pros:

The location for our event was perfect!

2026-09-15 • via Nuitee
C
colby • couple • us
5
Was good but wasn’t happy I paid a pet fee and wasn’t allowed to keep dog in room alone
Pros:

Great staff good location

Cons:

Paid a pet fee just to be told to take the pet out of the room during the day

2026-09-14 • via Nuitee
B
baeyong • family_with_children • us
4
unsatisfactory experience
Pros:

NA

Cons:

Unfortunately, my experience was not very satisfactory. The Wi-Fi connection was unreliable, the room had an unpleasant odor, and daily cleaning services were not provided. The elevator was also out of service during my stay, which added to the inconvenience. I hope these issues can be addressed for future guests.

2026-09-14 • via Nuitee
M
Michael • solo_traveller • us
7
2026-09-08 • via Nuitee
B
Benjamin • extended_group • us
6
Our stay at the Hampton Inn Norfolk/Virginia Beach was generally pleasant.
Pros:

Clean room, breakfast, parking, location

Cons:

Refined Review for Booking.com (Professional & Sincere)
Our stay at the Hampton Inn Norfolk/Virginia Beach was generally pleasant. The room was clean, breakfast was convenient, and the parking and location made the trip easy and comfortable.

Most of the staff we encountered were friendly and welcoming, especially the facilities team, who consistently greeted us and made us feel at home. Their professionalism stood out and contributed positively to our stay.

The check‑in experience, however, could be improved. One front desk associate seemed noticeably short with guests, offering minimal eye contact and very brief responses. While she was not directly rude to me, her tone and demeanor toward other customers came across as impatient, which created a less‑than‑ideal first impression. With more attentive and warm customer engagement at check‑in, the overall guest experience could be even stronger.

2026-09-02 • via Nuitee
T
Tracy • solo_traveller • us
10
Pros:

Great staff
Good location
Great price

Cons:

Wish they had grits with the breakfast

2026-08-31 • via Nuitee
J
Jessica • extended_group • us
10
2026-08-27 • via Nuitee
S
Stephanie • solo_traveller • us
4
Pros:

Thr room were nice size they were clean. Bathroom were also a good size.

Cons:

Definitely an older hotel. I didn't feel like I was at a hilton. Just a nice hotel.

2026-08-25 • via Nuitee
A
ABEYSINGHE • solo_traveller • us
2
Cons:

They said parking free but they charged $5.30 for parking

2026-08-18 • via Nuitee
B
Basilis • couple • us
4
2026-08-12 • via Nuitee
J
Jessé • couple • us
8
2026-08-03 • via Nuitee
M
megansE6370ND • Family
2
CAR WAS BROKEN INTO IN THE PARKING LOT AND NO CAMERAS
Pros:

I will NEVER spend money to stay at a Hampton Inn or Hilton Hotel ever again. They're lucky they got any stars at all.
My family stayed at the Hampton Inn Norfolk/Virginia Beach from July 20, 2026 - July 26, 2026 with the Rapid Fire Softball team.
On the early morning of July 24, 2026 our rental vehicle was broken into while in the parking lot of the Hampton Inn Norfolk/Virginia Beach. My purse along with my wallet and credit cards etc were stolen-of approximately $1000.00 in value, if not more. It appears many other vehicles were also broken into in the hotel parking lot. There are no cameras in the parking lot. However, there is a camera in the outside pool area (where we parked) which we were told is NOT a working camera. The police were called by us and called by another guest about an hour later.
This is all very concerning as we and a number of other families are staying in this hotel for softball tournament-which means many young girls walking around the hotel and hotel property. We expect to be safe when we travel to this hotel.
The fact that there aren't any cameras outside the hotel and a non working camera in the pool area is concerning and scary. This is a HUGE liability.
Also many people, including young girls, were walking around the hotel and witnessed a homeless man in one of the stairwells! If anything had happened to any of these children this hotel would be held responsible.
We are holding Hampton Inn Norfolk/Virginia Beach fully liable due to the fact the cameras were not available or working and the night associate did not report the original incident when alerted by a guest at approximately 4:00 am est. We expect to feel safe and would like compensation for the theft of my personal belongings on your hotels property as well as any other expenses related to replacing the rental vehicle and insurance costs to cover the damage of the rental vehicle.
The fact that the hotel manager was not empathetic and took zero responsibility is upsetting. We expect to feel safe. Allowing homeless people to roam the hotel property is terrifying.
After reading some previous reviews and digging into older reviews online, it looks as though this has happened before.
This is negligence by the Hampton Inn and its employees. How do you have non working cameras in a sketchy area. I honestly think these break-ins etc was an inside job. The manager failed to protect the guests. On fact she made it the guests responsibility to call police etc. My car was broken into about 10 to 15 feet from the front desk window. How do you not hear a window getting smashed.
I want a corporate number. Not a number to the hotel

2026-07-26 • via Tripadvisor
R
Roberto • solo_traveller • us
9
Just 12 minutes from oceanfront.
Pros:

Well maintenance and clean areas.

Cons:

Fridge not working .

2026-07-22 • via Nuitee
C
Cash • couple • us
8
2026-07-20 • via Nuitee
M
Mariana • family_with_children • us
10
2026-07-20 • via Nuitee
M
morris • couple • us
10
2026-07-17 • via Nuitee
O
O23RBjd • Solo travel • College Grove, Tennessee
6
Good and Bad
Pros:

First off, April at the front desk is a great employee and did a phenomenal job while I was there (1 night)….she is a dedicated worker for this hotel brand and one of the only bright spots going for this location…..on the other hand, Hilton needs to seriously invest some time and money into addressing the less-than satisfactory status of this property…..either that or close it and rebuild at another location.

2026-07-08 • via Tripadvisor