Avani Avenida Liberdade Lisbon Hotel

There was an issue with the booking, as my daughter was not included as a guest, and no extra bed was available at check-in, which caused a delay. The first room had several cleanliness and plumbing issues. There was significant building work taking place in the hotel during our stay. The room was a bit cramped for a family of 3.

No A/C in room not working for 3 days temp 24C
telephone didn't work so could not get wake up calls, staff knocked on door but so lightly you couldn't hear (I get they didn't want to disturb other guests.) Fortunately I was up.
Room never serviced with enough towels for 2 people.
No hooks in bathroom to hang up anything. Very dusty room.

We were told the pool was open, the next day it was closed for an event. We were sent to another Tivoli hotel across the Avenida Liberdade to a rooftop pool, which was adequate but nothing like the oasis of the Avani pool.

We have just stayed at 8 different hotels in Portugal (and Spain). This was the most expensive and the least satisfactory. Don't be seduced by the idea of a balcony on a high floor - it just looks out onto the hotel car park, air conditioning plant, and some entirely uninteresting buildings. The room seems to have been designed for business men staying one night. Both sides of the bed had both USB-A and USB-C charging ports and a clever multi-country plug socket. Super-fast WiFi. Also beside the bed was a small shelf which at the slightest touch slid in, sweeping everything onto the flood - managed to make it safe by wedging in some card. The one place to put luggage in the room could accommodate nothing bigger than a brief case. We were staying for 4 nights, and has suitcases. The wardrobe area oddly had door runners but no doors. Coffee maker provided, but no mild/whitener. On enquiry we were told the hotel did not provide milk - maybe the Portuguese only drink black coffee. In the bathroom all our other hotels had 1 or 2 basins set in a counter top, giving plenty of space for toiletries. The bathroom here has a stand-alone wash basin plus a very small shelf to one side - plenty of room where more adequate shelving could have been provided. The décor was bizarre - strident patterns over walls and ceiling. Some may like it - we certainly did not.

El restaurante-bar cierra después de los desayunos, echo en falta poder tomar un café, un refresco o una copa.
Es una zona chic con poca restauración, hay que bajar la avenida hasta la plaza del rossio a 10 minutos andando.

Balcony furnitures are too heavy and material is ridiculous. Not comfortable at all.

Las reformas en el hotel son mejorables. Han subido los precios pero las duchas es un serio problema ya que el agua se estanca y a veces se desborda el agua. Los enchufes del cabecero funcionan uno y si y dos no. Y la almohada, por qué hay una, un poco dura. Relación calidad precio, creo que ahora …. No vale lo que se paga.

AC could have been colder

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Banheiro péssimo para um hotel 4 estrelas não tem onde colocar nem uma bolsa de maquiagem, o pior box que já vi Não condiz com uma diária de mais de mil reais

Liked everything

Bathroom was tiny, barely enough room to move and nowhere to put things. Keep that in mind especially if you have mobility issues. Shower was impossible to use without getting water all over the bathroom floor (we had a tub with a glass door covering half of the tub and water was leaking everywhere, parents had an actual shower but the floor sloped the wrong way, so all water was going into the bathroom instead of the drain). It was ok for our 1 night stay but would be challenging dealing with this every night. Also our sink barely drained, it needs to be unclogged.

Construction