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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Clubhouse
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Car hire
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Sauna
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Massage services
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Currency exchange
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Chapel/shrine
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Board games/puzzles
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Shuttle service (additional charge)
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Concierge service
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Wheelchair accessible
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Kid meals
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Kids' outdoor play equipment
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Evening entertainment
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Steam room
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Badminton equipment
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Auditory guidance
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Happy hour
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Cooking class
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ATM/banking
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Snack bar/deli
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Golfing on site
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Playground on site
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Games
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Housekeeping on request
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Clubhouse
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Private picnics
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Reception hall
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Exercise/lap pool
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Japanese garden
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Covered parking
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Health or beauty spa nearby
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Horse riding nearby
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Swimming nearby
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Hosted evening meal (reserve)
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Bicycle-friendly property
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Electric bicycle charging station
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Vegetarian menu options available
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Bulk dispenser for toiletries
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodation: Sheraton Hotel & Towers in Bandung offers a 5-star experience amidst lush greenery. The spacious rooms feature modern interiors and stunning views, providing a comfortable retreat for guests.
Relaxation and Dining: Guests can unwind by the outdoor pool or indulge in body treatments at the spa. The hotel's restaurant, with its mountain views, serves a variety of international and Asian dishes, ensuring a delightful culinary experience.
Convenience and Accessibility: With free Wi-Fi, a gym, and a 24-hour front desk, Sheraton Hotel & Towers caters to all guest needs. Located just a short drive from cultural attractions and shopping outlets, the hotel offers convenience and accessibility for a memorable stay.
Book your stay at Sheraton Bandung Hotel & Towers for a luxurious and convenient experience in the heart of Bandung.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
Free public parking is possible on site (reservation is needed).
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Pets
Pets are not allowed.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an existing bed.
Children from 4 years old to 11 years old stay for Rp 75,000 per person per night when using an existing bed.
People no matter the age stay for Rp 484,000 per person per night when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Heerlijk ruime kamers, van alle gemakken voorzien. Fijn zwembad, goed, uitgebreid ontbijtbuffet en zeer vriendelijke en behulpzame medewerkers
Toen wij er waren was het erg druk op straat waardoor je eigenlijk voor alles een taxi nodig had. Die was prima te regelen met Blue Bird en Grab. Maar wel jammer dat je niet gewoon rustig een blokje om kon
Spacious room was clean and luxurious, staff were friendly and willing to assist in anyway possible.
Nothing other than the breakfast could’ve been hot as opposed to warm…
Breakfast nya enak semua, banyak variant. Kamar bersih, bed bersih, handuk bersih.
Well recomended.
Clean, ambience, delicious breakfast
The hotel, restaurant and pool
NA
Menu sarapan yang enak dan variatif
Lokasi yang bising dan masuk ke kamar, baik dari lalu lintas ataupun pengeras suara (TOA) sekitar.
The room was very spacious, and all of the staff were exceptionally nice.
The water in the shower wasn’t draining, so it was inconvenient. In addition, The early morning prayer was quite loud, so I had trouble sleeping. Getting around was inconvenient because it was far from the downtown.
Thank you for your kind & help. sasha~~~^^
Das Hotel ist ein Komplex mit Haupthaus und Nebengebäuden, die Anlage ist sehr gepflegt. Mitarbeiter sind aufmerksam und freundlich, manchmal wäre etwas mehr Fachkompetenz wünschenswert.
Das Frühstück ist sehr vielfältig und bietet eine riesige Auswahl an Speisen und Getränken, welche sehr fein/ lecker sind.
Das Haus ist bereits etwas älter, die geräumigen Bädern im Zimmer bräuchten dringend eine Erneuerung (nicht nur Oberflächlich) und man hört leider den Nachbar schnarchen in der Nacht... die Schallisolierung zum Gang wie zum nächsten Zimmer ist leider nicht optimal.
Der Fitnessraum zu finden ist eine Kunst, er ist verstaubt und die Geräte bereits weit über ihrem Life-circle....
Oke hotelnya nyaman..cm.kurang fasilitas bermain ...billiard & tenis meja
Very friendly staffs. We had expensive dinner on 1st night but they forgot to give 10% member discount. Btw They’re very Friendly for giving us xtra cakes. The next day I called receptionist and he said that we couldn’t get 10% back. The last day during breakfast, I told about that to the waiter and he said yes we can get it back. I forget his name, but he’s an Angel 😇😁 and then the restaurant manager came to our room to bring it back 🤑 … sssoo, thank you so much 🙏🏻🥰🫶🏻
My niece sent little gift for our Son via Receptionist but we forgot to ask during check out. I sent WA on the way to station to them and they said I have to pay for the post. It’s ok for that. But we don’t like the way they said by WA that it’s not their responsible for such a thing 😱 … Unbelievable! … we’ve paid 2-4x very expensive rate to this old hotel than the others new hotels with the same stars. This one is kind of services. You should double check before the guests check out. Just remind the guests before they leave. They can easily forget because panic or hurry or mislead by situations around. So:
- more responsible for detail things and don’t blame the guests for management’s mistaken
- more communication between departments
- management has to cross check about the rules to all departments such as our case of forgeting 10% member discount for cafe/resto. The other said can’t … The others said Yess …
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