Sheraton Lampung Hotel

Hotels
•
Sheraton
7.8 (82 reviews)
Jl. Wolter Monginsidi No. 175 , Bandar Lampung , ID

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
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Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Swimming pool
Good restaurant food
Cons:
Needs renovation
Leaking ceilings
Slow service
Lack of hot water
Poor breakfast facilities

Categories

Cleanliness
4.8
Guests have mentioned issues such as room leaks, indicating some neglect in maintenance and cleanliness.
Service
7
Staff has been described as friendly, but there are notable complaints regarding the service speed in the restaurant and issue resolution time.
Location
8.5
The hotel's location is frequently praised and is considered one of its strong points.
Room Quality
6
While rooms are spacious, reports of leaking ceilings and lack of hot water impact the rating negatively.
Amenities
7.6
The hotel boasts several amenities such as a swimming pool and a restaurant, though some guests believe a renovation is due.
Value for Money
5.5
The hotel's value for money is questioned due to the need for renovations and the reported room issues.
Food and Beverage
7.5
Positive remarks on cappuccinos and restaurant food, but some concerns over breakfast variety and the overall quality of room facilities.
Overall Experience
7
Guests enjoyed the hotel for several reasons, yet there are significant areas needing improvement for a better overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-30 16:02

Property Description

Luxurious Accommodation
Sheraton Lampung Hotel offers modern air-conditioned rooms with private balconies, providing stunning pool or garden views. The rooms are elegantly designed with wooden flooring and equipped with amenities such as a flat-screen TV, personal safe, and a minibar.

Dining and Entertainment
Indulge in a variety of dining options at Sheraton, from the Lobby Straits Bar offering refreshing drinks and live music, to the Poolside Terrace serving delicious snacks. Enjoy tea time treats and pastries at the Kayu Manis Bake Shop. 24-hour room service ensures you can satisfy your cravings at any time.

Recreational Activities
Unwind with a game of tennis or billiards, relax in the sauna, or keep up with your fitness routine in the gym. For business travelers, there is a well-equipped business center. Families traveling with children will appreciate the on-site playground. Free Wi-Fi is available in public areas for your convenience.

Book your stay at Sheraton Lampung Hotel for a memorable and relaxing experience.

Check-in and check-out hours:
Check-out: 11:00 AM
Minimum number of rooms required for group bookings: 9
Airport code: TKG

Property Policies

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    Wired internet is available in the hotel rooms and charges are applicable.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location