The Shoreham Hotel

Hotels
•
Highgate Independent
7.4 (1593 reviews)
33 West 55th Street, New York, New York, 10019 , New York , US
1-212-632 9070

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Pets allowed

Facilities

Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Concierge service
Elevator
ATM/banking
Safe-deposit box at front desk
Multilingual staff
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Room cleanliness issues
No dining options

Categories

Cleanliness
6.56
Several reviews mention dirty carpets and issues with room cleanliness.
Service
8.53
The staff were described as very friendly and helpful.
Location
9.07
Many reviews highlight the excellent central location.
Room Quality
6.52
Room size complaints and mentions of outdated decor.
Amenities
6.55
Lack of basic amenities like a kettle was mentioned.
Value for Money
7.51
Some reviews felt that it was overpriced considering the condition.
Food and Beverage
7.06
Lack of dining options in the hotel was noted.
Overall Experience
7.43
Overall mixed experiences, with positives in location and service but negatives in cleanliness and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:42

Property Description

Experience the vibrant heartbeat of New York City at The Shoreham Hotel, where luxury meets convenience!

Unmatched Location
Nestled just steps away from iconic destinations like 5th Avenue and Central Park, enjoy unparalleled access to the best that the city has to offer, from Broadway shows to world-renowned museums.

Comfort & Connectivity
Make yourself at home in one of our 177 air-conditioned guestrooms featuring complimentary wireless internet and cable programming for your entertainment. Each room is equipped with essentials like a laptop-compatible safe and a desk, allowing you to relax or stay productive.

Exceptional Services & Amenities
Take advantage of our 24-hour business center, concierge services, and convenient express check-out. Whether hosting an event in our banquet hall or utilizing our dry cleaning services, your needs are met with professionalism and care.

Book your stay at The Shoreham Hotel today and step into the heart of the city!

Important information:

  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JFK

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

7.4
Based on 1593 reviews
Cleanliness: 6.56
Service: 8.53
Location: 9.07
Room Quality: 6.52
Amenities: 6.55
Value for Money: 7.51
Food and Beverage: 7.06
Overall Experience: 7.43
N
Nidia • couple • us
5
The staff are good , the room is no very comfortable, the carpet is very dirty with a lot of stains and the closet unsui
Cons:

At night is very noisy, I can’t sleep well

2026-06-06 • via Nuitee
N
Nina • couple • us
6
2026-06-06 • via Nuitee
S
Sarah • solo_traveller • gb
7
2026-06-05 • via Nuitee
I
Iure • solo_traveller • br
6
2026-06-05 • via Nuitee
P
Pedro Jesús • solo_traveller • pe
8
Confortable
Pros:

Me gustó mucho que me otorgaran una habotación amplia

Cons:

No me gustó que no cuente con Youtube

2026-06-05 • via Nuitee
T
Tatva • solo_traveller • in
10
2026-06-05 • via Nuitee
S
Sarah • solo_traveller • gb
7
2026-06-05 • via Nuitee
C
Cinzia • family_with_children • it
8
2026-06-05 • via Nuitee
B
Benoit • solo_traveller • fr
5
Retour d'experience
Pros:

Emplacement vraiment au top.

Cons:

Vitres de la chambre non isolées des bruits extérieurs...trop de bruit mal insonorisé....

2026-06-05 • via Nuitee
A
Anatoly • couple • ca
8
It was a nice stay, everyone was very helpful. Thank you!
Pros:

Location and personal are great.

Cons:

It would be great to have a coffeemaker in the room.
Not the end of the world, but you need to go downstairs to have a cup of coffee

2026-06-04 • via Nuitee
T
Toni • solo_traveller • au
8
Pros:

Location was great. Staff excellent.

Cons:

No coffee and tea in room also mini fridge would have been nice . I stay for 8 nights and you had no laundry facilities.

2026-06-04 • via Nuitee
P
Pawel • extended_group • pl
7
2026-06-03 • via Nuitee
S
Singh • couple • au
6
Cons:

Not having body wash and other products

2026-06-03 • via Nuitee
P
Pablo • solo_traveller • cl
10
Pros:

Ubicación inmejorable.
Personal muy amable y todo muy limpio.

Cons:

Instalaciones un poco antiguas, pero perfectamente funcionales.
En la madrugada puede haber algo de ruido en la calle y las ventanas no tienen la mejor aislación.

2026-06-03 • via Nuitee
B
Bryan • solo_traveller • nz
5
Handy to everthing
Pros:

Handy location

Cons:

Very dated. Couldn’t make a coffee in the room

2026-06-02 • via Nuitee
S
Stefano • couple • us
2
Regret booking here
Pros:

Location was probably the only good thing about this hotel. Close to central park and public transport.

Cons:

Rooms were very small and super dated. The first room we were checked into was so small and dirty (rust in shower, hair on towels) that we had to ask to change our room. The second room was slightly bigger, but the windows couldnt be opened and the view from second floor was to the AC units and wall of the next door building, it was depressing and like a prison cell. There were no toiletries or any convenient things (no coffee, kettle, etc). What astonished me is that there was space for a mini-fridge but none there. I went down to lobby to ask for one as we were staying for 5 nights, and they said they can provide one but we had to pay extra for it! This is the first time in my life i heard of this. Also no water or ice on the floors of the hotel, only a small dispenser in lobby, which one evening at around 8pm didn't have any water, I asked the staff at front desk if they can refill and they said no, water is done for today...like seriously? The walls/door very thin, so we could hear everyone talking, yelling, elevators from our room. It was super annoying because every morning the housekeeping staff was talking super loudly and waking us up as they were cleaning the rooms nextdoor. It was so bad that my wife and I were looking at other hotels to stay at.

2026-06-02 • via Nuitee
A
Alican • couple • tr
10
2026-06-02 • via Nuitee
C
Chris • couple • gb
9
2026-06-01 • via Nuitee
R
raquel • couple • br
7
2026-06-01 • via Nuitee
R
raquel • solo_traveller • br
7
2026-06-01 • via Nuitee