The Shoreham

Hotels
7.6 (1930 reviews)
33 West 55th Street , New York , us

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
Family rooms
Pets allowed
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Review Highlights

Pros:
Excellent location
Comfortable bed
Spacious rooms (for some)
Classy, welcoming lobby
Generally good value for short stays
Good housekeeping reported by some guests
Cons:
Severe cleanliness issues reported by at least one guest
Old rooms / need for renovation
Overpriced grab-and-go breakfast
Occasional noise from neighbors/deliveries
Front-desk / refund handling problems reported

Categories

Cleanliness
3.5
Multiple guests report serious cleanliness problems (stained/dirty carpets, filthy blinds, yellow bathroom stains); one guest described an unacceptably unhygienic room and refused to stay.
Service
8.8
Mixed reports: some guests praise staff as very good and welcoming, but at least one guest experienced poor front-desk handling (refund/ deposit issues and unhelpful reception).
Location
9.8
Consistently praised as an excellent, convenient location in reviews, though a few mention street/neighbor noise at times.
Room Quality
8
Rooms are described as appropriately sized and in some cases spacious, but others note dated decor, maintenance issues (window not closing, clogged bathtub) and need for renovation.
Amenities
8
Lobby and general hotel facilities receive positive mentions, but on-site F&B/ bathroom fittings have shortcomings (overpriced grab-&-go breakfast, missing/blackened shower head).
Value for Money
9
Several guests explicitly call it good value for money despite some extra costs (e.g., breakfast); overall perceived as a good option for short stays.
Food and Beverage
4.5
Food/Beverage feedback is negative: breakfast described as overpriced and grab-and-go rather than a proper offering.
Overall Experience
9.2
Overall sentiment is mixed but leans positive for many (good location, comfortable beds, helpful housekeeping); however isolated but severe cleanliness and service failures significantly impact some stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-30 07:41

Property Description

Prime Location in Midtown Manhattan:
Located on 55th Street between 5th and 6th Avenue, just 500 meters from Central Park, Shoreham Hotel offers the perfect blend of convenience and luxury in the heart of Manhattan.

Comfortable and Modern Accommodations:
Relax in our guest rooms featuring a flat-screen TV, plush pillow-top mattress, and 250 thread-count linen, ensuring a restful stay amidst the bustling city.

Convenient Amenities and Services:
Take advantage of our fitness center, 24-hour business center, and on-site restaurant, Aqua 55. Our dedicated staff is available round the clock to assist with transport arrangements, theatre tickets, and any other needs during your stay.

Ready to experience the best of Manhattan? Book your stay at Shoreham Hotel today!

Important information:

Please note that guests must be at least 18 years of age to check in to the Shoreham Hotel. Early check-in, when available, will incur an additional fee of USD 50. Package storage is available for additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JFK

Location

Guest Reviews

7.6
Based on 1930 reviews
Cleanliness: 3.5
Service: 8.8
Location: 9.8
Room Quality: 8
Amenities: 8
Value for Money: 9
Food and Beverage: 4.5
Overall Experience: 9.2
A
ana • family_with_children • es
2
Decepcionante
Pros:

La localización

Cons:

La habitación y los muebles estaban sucios y deteriorados, la habitación olía fatal y no tenía ninguna ventilación.

2026-08-08 • via Nuitee
R
Rita • solo_traveller • br
10
Pros:

Da localização, atendimento e instalações

Cons:

Nada

2026-08-08 • via Nuitee
L
Len • couple • us
9
Will definitely be staying there again! Location was great, staff was phenomenal. He had a two bedroom suite which is pe
Pros:

Location / location/ location

Cons:

The grab and go breakfast

2026-08-08 • via Nuitee
L
Len • extended_group • us
9
2026-08-08 • via Nuitee
H
Hillary • couple • us
8
2026-08-08 • via Nuitee
F
Ferrante • couple • it
9
2026-08-08 • via Nuitee
H
Hillary • extended_group • us
8
Pros:

The location is definitely perfect—right in the heart of Manhattan, with the subway right there

Cons:

I called to ask about parking and never got a response; I ended up paying more than $200 for parking. I paid for two rooms with breakfast included, but I didn’t get it either when I went down to the small snack bar—since they don’t have a restaurant, the person in charge told me it was “closed.”

2026-08-08 • via Nuitee
M
Melanie • extended_group • gb
10
2026-08-08 • via Nuitee
E
EWA • family_with_children • us
5
2026-08-07 • via Nuitee
S
Saba • couple • fr
8
Pros:

Hôtel à proximité de tout les lieux de visite, gain de temps !

2026-08-07 • via Nuitee
T
Tarlea • couple • au
10
2026-08-07 • via Nuitee
A
Alexander • couple • de
5
Bett und Klo dafür gute Lage
Pros:

Die Lage ist sehr gut. Personal freundlich.

Cons:

Alte Zimmer. Bad schon sehr runtergewohnt. Teppich schmutzig.

2026-08-07 • via Nuitee
V
Vanessa Christina • couple • br
8
Agradável e seguro. Voltaria a me hospedar lá.
Pros:

Limpeza diária (o que parece mais raro hoje em dia), localização e cordialidade dos funcionários. Recebem encomendas, o que vi que alguns hotéis não o fazem gratuitamente.

Cons:

Um tanto barulhento, não sei se foi o andar, mas dá para escutar o barulho de fora(caminhões, coleta do lixo). Mas ok, como não é uma avenida principal, não foi tão grave.

2026-08-07 • via Nuitee
J
Julio • solo_traveller • cr
10
2026-08-07 • via Nuitee
K
Khoi • extended_group • us
10
2026-08-07 • via Nuitee
D
Di Crescenzo • solo_traveller • it
7
2026-08-07 • via Nuitee
M
MARTHA • extended_group • co
8
Estuvo bien, puesto q tiene una excelente ubicación
Pros:

Excelente ubicación

Cons:

El tapete de la habitación

2026-08-07 • via Nuitee
L
liz.baragiola • couple • us
9
Location is the best of this hotel
Pros:

The Shoreham Hotel enjoys an exceptional location on West 55th Street, just steps from Fifth Avenue, placing guests in the heart of Manhattan’s most iconic shopping and cultural district. Its position allows effortless access to landmarks like Central Park, Rockefeller Center, and premier luxury boutiques. Staying here means being surrounded by the best of New York City within minutes.

Cons:

I was disappointed with several aspects of my stay at The Shoreham NYC. The mattress was uncomfortable, the carpet showed noticeable wear, and the bathroom felt outdated. The bedroom itself was quite small, and the window shades did not block enough light to allow for restful sleep. Breakfast was not included, and the front desk staff often seemed distracted—focused on their computers or talking among themselves—rather than greeting guests or offering assistance. They would benefit from proper training in guest interaction and hospitality standards. Additionally, there were no promotions, coupons, or marketing efforts encouraging guests to visit the White Olive restaurant, which felt like a missed opportunity.

2026-08-06 • via Nuitee
J
Jason • solo_traveller • us
6
The price was ok compared to other hotels.
Pros:

Location

Cons:

Tiny bathroom, no refrigerator, no security

2026-08-06 • via Nuitee
S
Sara • couple • it
7
2026-08-06 • via Nuitee