Comfort Inn Beach Boardwalk

Hotels
Comfort
7.8 (815 reviews)
314 Riverside Avenue , Santa Cruz , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Clean
Good breakfast
Cons:
Limited parking
Room cleanliness
Small rooms

Categories

Cleanliness
6.94
Multiple comments about rooms not being clean or tired.
Service
8.41
Friendly staff and positive comments about customer service.
Location
8.95
Great proximity to the beach and boardwalk.
Room Quality
7.4
Mixed sentiments; some described rooms as small and dated.
Amenities
7.43
Amenities mentioned were basic; room amenities were sometimes lacking.
Value for Money
7.39
Some guests found it a bit pricey for the quality.
Food and Beverage
7.94
Breakfast received positive remarks, many choices available.
Overall Experience
7.91
Mostly positive experiences despite some complaints regarding cleanliness and parking.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:41

Property Description

Convenient Beachside Stay

Proximity to Santa Cruz Beach Boardwalk: Located just a block away, our California hotel offers easy access to the famous Santa Cruz Beach Boardwalk, perfect for a fun-filled day by the coast.

Amenities for a Relaxing Stay: Enjoy our seasonal outdoor heated pool, ideal for a refreshing dip, and unwind in rooms equipped with a flat-screen cable TV with HBO, microwave, and refrigerator for your comfort.

Deluxe Breakfast and Free Wi-Fi: Start your day with a deluxe continental breakfast and stay connected with free Wi-Fi in public areas. Our 24-hour front desk ensures your needs are always met.

Experience comfort and convenience at Santa Cruz Comfort Inn Boardwalk. Book now for a memorable beach getaway.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, May 4, 2026 until Wed, Sep 30, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OAK

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 815 reviews
Cleanliness: 6.94
Service: 8.41
Location: 8.95
Room Quality: 7.4
Amenities: 7.43
Value for Money: 7.39
Food and Beverage: 7.94
Overall Experience: 7.91
S
Sarah family_with_children us
1
Good location but not worth it
Pros:

The location.

Cons:

The hotel itself is very rundown. The pictures are very deceiving. The light on the wall in our room was flickering all night. The outlet on the wall in bathroom wasn’t secured in the wall which is very dangerous. Bedding and towels had stains. Parking is terrible if you arrive later.

2026-08-26 via Nuitee
H
Heggi solo_traveller us
10
2026-08-25 via Nuitee
H
Heggi solo_traveller us
10
Pros:

Manager excellent

2026-08-25 via Nuitee
C
Chasity couple us
8
Pros:

Yes

2026-08-24 via Nuitee
R
Rácz couple hu
8
It’s a good value for your money
Pros:

Really close to the boardwalk

2026-08-23 via Nuitee
C
Chiara couple it
9
2026-08-21 via Nuitee
J
Jeri couple us
8
Pros:

considering location I guess it was economical

Cons:

the price

2026-08-21 via Nuitee
A
Anselmo couple us
9
Have a good experience at this hotel parking was a plus free parking
Pros:

Location close to the boardwalk

Cons:

Breakfast could’ve been little better

2026-08-18 via Nuitee
D
David couple us
4
Ok for a place to sleep
Pros:

Staff was friendly

Cons:

Broken down needs work

2026-08-17 via Nuitee
S
Stanley couple us
8
Very close to Boardwalk.
Pros:

Good basic accommodation, very close to Boardwalk

Cons:

A tad small

2026-08-17 via Nuitee
K
Kim solo_traveller us
2
Never again
Pros:

It was horrible , loud and nothing worked , lots of clicking noises , front desk called me three times asking when I’ll check in and would t let us stay parked the next. Morning so we had to move our car and pay for street parking

Cons:

It was horrible , loud and nothing worked , lots of clicking noises , front desk called me three times asking when I’ll check in and would t let us stay parked the next. Morning so we had to move our car and pay for street parking

2026-08-17 via Nuitee
P
Pam solo_traveller us
8
Great value and staff and very clean. Would recommend it.
Pros:

The room was very clean and the staff very nice. Also it was an easy walk to the board walk. It was a good value. They also have free breakfast. I don’t eat much at breakfast but I went down to grab a roll. Other people were eating and the food looked delicious. My house keeper was very nice.

Cons:

I didn’t intend to swim because I was going to the beach, but pool was not very clean. The coffee maker and the refrigerator tilted but they both worked.

2026-08-16 via Nuitee
J
Janice solo_traveller us
5
Pros:

Easy walk to and from Beach Boardwalk.

Cons:

The sheets and towels were not very clean!!!

2026-08-15 via Nuitee
C
Chanda couple us
3
2026-08-15 via Nuitee
Образенко Вера family_with_children us
4
2026-08-14 via Nuitee
A
Agnès solo_traveller fr
3
... Dommage...
Pros:

Oui, effectivement, le motel est très bien situé, a quelques minutes à pied du Boardwalk de Santa Cruz ...
Le petit déjeuner reste appréciable : gaufres, sirop d'érable, yaourts, café/thé, céréales, jus de fruits, oeufs durs, ...

Cons:

... Mais je suis arrivée avec mon fils a 16h30, et la chambre à laquelle je devais pouvoir accéder à partir de 15h n'était pas prête et la femme de ménage encore en action.
Après avoir pu accéder à la chambre, je me suis permis une vérification d'ensemble et j'ai trouvé ce qui semblait s'apparenter à une crotte de nez sur l'abat jour d'une des lampes de chevets.
Du coup j'ai poussé ma vérification, et j'ai constaté que les draps n'étaient pas vraiment propres : tâches et cheveux dans le lit.
Sans parler du fait que, malgré un coup de serpillière rapidement passé, le sol nous a laissé les pieds sales.
La salle de bain est très très petite...
Et le frigo nous a fait une belle flaque et, bien que signalé immédiatement, l'incident n'a pas été traité. On m'a simplement fourni de quoi éponger.
Bref, je ne recommande pas

2026-08-14 via Nuitee
A
Anthony family_with_children gb
8
2026-08-13 via Nuitee
A
Andrew couple us
7
Affordable stay near the Santa Cruz Beach Board Walk
Pros:

It’s within walking distance of the boardwalk and downtown Santa Cruz so the location is great. They offer a small breakfast in the morning. Nothing to brag home about but enough to cover the bases. The rooms are nice and clean. Ours had a little table and chairs so we had a comfy spot to eat out take out.

Cons:

The parking lot is hard to navigate. Super small and limited parking. Watched a guy scrape the side of his large truck trying to navigate in and out. If you have an oversized vehicle parking will be a nightmare.

2026-08-13 via Nuitee
D
Deborah family_with_children ch
8
2026-08-12 via Nuitee
D
Debera couple us
1
Sucked!
Pros:

The location was great

Cons:

Breakfast served late. No coffee until after 7:00 Am. Parking sucked had to park in the alley. Refrigerator clicked all night.Kept us up.Not a very good breakfast.I would Not stay there again.

2026-08-12 via Nuitee