Comfort Inn Beach Boardwalk

Hotels
Comfort
7.8 (732 reviews)
314 Riverside Avenue , Santa Cruz , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Private check-in/check-out
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Clean
Good breakfast
Cons:
Limited parking
Room cleanliness
Small rooms

Categories

Cleanliness
6.94
Multiple comments about rooms not being clean or tired.
Service
8.41
Friendly staff and positive comments about customer service.
Location
8.95
Great proximity to the beach and boardwalk.
Room Quality
7.4
Mixed sentiments; some described rooms as small and dated.
Amenities
7.43
Amenities mentioned were basic; room amenities were sometimes lacking.
Value for Money
7.39
Some guests found it a bit pricey for the quality.
Food and Beverage
7.94
Breakfast received positive remarks, many choices available.
Overall Experience
7.91
Mostly positive experiences despite some complaints regarding cleanliness and parking.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:41

Property Description

Convenient Beachside Stay

Proximity to Santa Cruz Beach Boardwalk: Located just a block away, our California hotel offers easy access to the famous Santa Cruz Beach Boardwalk, perfect for a fun-filled day by the coast.

Amenities for a Relaxing Stay: Enjoy our seasonal outdoor heated pool, ideal for a refreshing dip, and unwind in rooms equipped with a flat-screen cable TV with HBO, microwave, and refrigerator for your comfort.

Deluxe Breakfast and Free Wi-Fi: Start your day with a deluxe continental breakfast and stay connected with free Wi-Fi in public areas. Our 24-hour front desk ensures your needs are always met.

Experience comfort and convenience at Santa Cruz Comfort Inn Boardwalk. Book now for a memorable beach getaway.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OAK

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 732 reviews
Cleanliness: 6.94
Service: 8.41
Location: 8.95
Room Quality: 7.4
Amenities: 7.43
Value for Money: 7.39
Food and Beverage: 7.94
Overall Experience: 7.91
A
Alexander family_with_children us
1
2026-04-23 via Nuitee
W
Webster couple us
10
2026-04-21 via Nuitee
family_with_children us
8
2026-04-18 via Nuitee
2
2be97b2ef1a7720b1e2d880a0919a64d family_with_children us
9
2026-04-18 via Nuitee
4
4e4a97c9e5aa72cd0ea6fc6feb91b14b family_with_children us
7
2026-04-16 via Nuitee
7
774e042b04e4738487e771177a0255d2 solo_traveller us
8
Pros:

Everything was good

Cons:

When i ask for toilet paper and they charge me for toilet paper

2026-04-12 via Nuitee
A
Amanda family_with_children us
3
Tight non-existent parking
Pros:

Not enough parking for the size of the hotel. Walls are paper thin.

Cons:

Parking

2026-04-05 via Nuitee
S
Sandra family_with_children us
3
Adequate
Pros:

How close it was to the beach

Cons:

Lineoleum coming up on the floor creating a tripping hazard. Very small room for the two beds. Rugs would be nice.

2026-04-03 via Nuitee
A
Alicia family_with_children us
5
2026-03-31 via Nuitee
J
Jane family_with_children us
6
Worked great for our activities.
Pros:

Great location , breakfast good.
Room (401) nice size, very comfy.

Cons:

Exterior run down , not inviting at all.

2026-03-30 via Nuitee
W
WENTSE family_with_children tw
8
2026-03-28 via Nuitee
C
Cynthia couple us
10
2026-03-25 via Nuitee
N
Noah family_with_children us
10
2026-03-23 via Nuitee
L
Liezl couple us
10
Good place to stay
Pros:

Close to boardwalk

Cons:

None

2026-03-21 via Nuitee
D
dehja family_with_children us
10
2026-03-19 via Nuitee
P
Passos family_with_children br
9
Simple Hotel with excellent location, excellent staff.
Pros:

Location, it’s really close to the Boardwalk and the staff is really helpful specially the manager Kirti.

Cons:

Noting specific to point as bad, It’s a simple Comfort inn close to the beach, you get what you are paying for.

2026-03-17 via Nuitee
Y
Yer family_with_children us
10
Overall it was fun and close to the boardwalk
Pros:

Breakfast was fun.

Cons:

The pool was dirty

2026-02-28 via Nuitee
M
Michael family_with_children us
9
Pros:

Great price and location and clean, nice people

2026-02-23 via Nuitee
S
Susan solo_traveller us
8
Walking distance to everything. Cleanliness was immaculate for older property.
Pros:

Breakfast and location were great. Service was wonderful. The only downfall was I was on the third floor and no elevator.

Cons:

See above

2026-02-11 via Nuitee
R
Rodrigo family_with_children us
7
Good price
Pros:

Clean and comfortable

Cons:

Coffee and parking lot too small

2026-02-09 via Nuitee