University Inn & Suites San Antonio

Hotels
•
Independent
7 (159 reviews)
13575 McDermott Fwy W. I-H 10, San Antonio, Texas, 78249 , San Antonio , US
1-210-690-5500

listing image 1
Show all photos

Facilities

Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Wheelchair accessible
Outdoor pool - seasonal
Hiking/biking trails nearby
Television in common areas
Safe-deposit box at front desk
Mountain biking nearby
See all facilities

Review Highlights

Pros:
Affordable
Friendly staff
Cons:
Unclean rooms
Outdated facilities

Categories

Cleanliness
6.14
Rooms smelled bad and sofa bed had stains.
Service
8.11
Staff was courteous and accommodating.
Location
6.65
Not in a very safe area but convenient for nearby attractions.
Room Quality
6.1
Old and uncomfortable rooms with issues.
Amenities
7.13
Basic amenities, some guests noted lacking features like ice machines.
Value for Money
7.59
Cheap rate for what was received.
Food and Beverage
7.14
No continental breakfast as listed.
Overall Experience
7.11
Mixed feelings due to cleanliness and room issues, but some enjoyed the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:19

Property Description

Refreshing Outdoor Pool and Modern Amenities
Unwind in our outdoor pool or stay connected with complimentary WiFi and TV in the common area.

Convenient Services and Facilities
Enjoy 24-hour front desk assistance, luggage storage, and free self-parking, including a safe deposit box for your valuables.

Comfortable Rooms with Essential Features
Relax in one of our 62 air-conditioned rooms equipped with refrigerators, LED TVs, and free WiFi. Plus, make use of the desks, microwaves, and free local calls for a comfortable stay.

Experience the convenience and comfort at University Inn & Suites San Antonio located minutes away from top attractions. Book now for an unforgettable stay.

Important information:

  • The seasonal pool will be open from January to December.
  • Pool access available from 8:30 AM to 10 PM.
  • Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

7
Based on 159 reviews
Cleanliness: 6.14
Service: 8.11
Location: 6.65
Room Quality: 6.1
Amenities: 7.13
Value for Money: 7.59
Food and Beverage: 7.14
Overall Experience: 7.11
J
Jose • family
6
Pros:

GREAT staff at a SAFE and CLEAN place. The beds are comfy but items are a little worn and our tub didn't drain well after each shower. Solid place to stay if you’re on a budget and need to be in and out.

2025-10-12 • via Nuitee
J
Justo
8
Pros:

Good

2025-10-08 • via Nuitee
C
Claudia • family_with_children
2
Pros:

Rooms smelled so bad. Beds had dents, hard, and so uncomfortable. We couldn't sleep all night. Sofa bed had tons of stains and towels as well. Definitely not a vacation place to stay with family. Never again staying here.

2025-09-26 • via Nuitee
A
Andrew
10
Pros:

Room are older but well maintained. Evening and morning staff courteous.

2025-09-22 • via Nuitee
D
Daniel • family
10
Pros:

Great stay as always

2025-09-21 • via Nuitee
R
Rosana • family
6
Pros:

The property is very old and outdated.
My vehicle was hit overnight and still waiting to receive the video footage. I believe the car that hit my vehicle was the owner so I am sure we won't receive any footage.

2025-08-25 • via Nuitee
S
Sheena
6
Cheap and old
Pros:

It was old and ran down,… but it was cheap and that is what i needed. There was literally a police stand off with guns drawn in the parking lot next door while we were there. We were not in a very safe area.

2025-08-15 • via Nuitee
T
Tiffany
10
Pros:

Older place but our stay was comfy and the service was great ❤️

2025-08-06 • via Nuitee
A
Ayesha
10
Pros:

The rooms are really ckean ,spacious and the staff is awesome. I have Multiple Sclerosis and when I was checking out the front desk csrwas really cool about helping me with my things. Whenever im in San Antonio University Inn and Suites is where to be be. Very pleasurable experience.

2025-08-05 • via Nuitee
J
Jessica
6
Pros:

…

2025-07-31 • via Nuitee
S
Sonia
2
Pros:

The beds were small and there was no continental breakfast as listed

2025-07-27 • via Nuitee
J
Jarod
10
Pros:

I really enjoyed that I found myself in a situation with short under the deposit and he worked with me until I was able to take care of the situation and I was nice and quiet everything worked the bed was comfortable nobody bothered me really nice

2025-07-23 • via Nuitee
I
Issac
10
Pros:

Great stay and very affordable

2025-07-21 • via Nuitee
A
Annabel
4
average
Pros:

room did not match picture shown, door did not have a second security.

2025-07-20 • via Nuitee
K
Kristina • family
8
Pros:

Clean room, very convenient to six flags, and the lady in front office very nice

2025-07-18 • via Nuitee
I
inga
6
Pros:

This place is just ok. No ice machines nonothing

2025-07-17 • via Nuitee
D
David • family
8
Pros:

Nice snd quite. Great customer relation person.

2025-07-07 • via Nuitee
D
Daniel
10
Pros:

It’s always a pleasure staying here and never have had any issues. Staff is always helpful and very friendly.

2025-07-07 • via Nuitee
A
Agustin • family
10
Pros:

Location

2025-06-27 • via Nuitee
L
Lisa • family
6
Pros:

If you just need a decent place to stay its fine but if you're looking for any amenities this isn't the place.

2025-06-26 • via Nuitee