Sonesta ES Suites San Jose - Airport

Hotels
•
Sonesta Hotels
8.2 (979 reviews)
1602 Crane Court , San Jose , us

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good value for money
Cons:
Cleanliness issues
Unsettling location
Lack of variety in breakfast

Categories

Cleanliness
6.53
Several reviews highlighted unclean rooms and issues with maintenance.
Service
9
Most reviews praised the staff for being friendly and accommodating.
Location
7.54
Some guests felt unsafe due to the surrounding area, though the hotel itself was appreciated.
Room Quality
8.99
Guests frequently commented on the comfort and amenities of the rooms.
Amenities
8.02
Amenities were generally good, but some reviews noted missing items like cooking utensils.
Value for Money
8.98
Many guests felt they received good value for what they paid, considering the amenities.
Food and Beverage
8.03
Breakfast received mixed reviews, with some guests enjoying it while others wanted variety.
Overall Experience
8.5
Overall, guests enjoyed their stays despite some issues, leading to a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:11

Property Description

Luxurious Suites with Fully Equipped Kitchens
Indulge in the comfort of our suites featuring fully equipped kitchens, perfect for preparing meals just like at home. Relax in the living room with a sofa bed and enjoy your favorite shows on the cable TV.

Relaxation and Recreation
Unwind by the outdoor pool, soak in the hot tub, or have a BBQ with our facilities designed for your relaxation. Stay active and energized at our on-site gym during your stay.

Convenient Location and Nearby Attractions
Located just 1.5 miles from San Jose International Airport, our hotel offers easy access for travelers. Explore the city with the San Jose Municipal Golf Course nearby and the Convention Center just an 11-minute drive away.

Experience comfort, convenience, and relaxation at Sonesta ES Suites San Jose - Airport. Book now for a memorable stay!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

When traveling with pets, please note that an extra charge of $75 for stays up to 7 nights; "USD 150 for longer stays. A maximum of 2 dogs per room is allowed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 5 per day.

Location

Guest Reviews

8.2
Based on 979 reviews
Cleanliness: 6.53
Service: 9
Location: 7.54
Room Quality: 8.99
Amenities: 8.02
Value for Money: 8.98
Food and Beverage: 8.03
Overall Experience: 8.5
D
diana carolina • family_with_children • co
8
Pros:

La comodidad

Cons:

Q no limpiaran todos los días

2026-06-26 • via Nuitee
F
Firas • family_with_children • jo
7
overall ok
Pros:

2 bedroom two bath

Cons:

Location seem to be in an industrial area.
Suite is a bit small
Breakfast options were really bad. No fruits.

2026-06-24 • via Nuitee
T
Thao • extended_group • us
8
was pleasant
Pros:

location, room layout

2026-06-21 • via Nuitee
A
Alperen • extended_group • us
10
2026-06-20 • via Nuitee
S
Sylvia • couple • us
10
2026-06-16 • via Nuitee
D
Duarte Veroes • couple • us
10
Muy buena
Pros:

Si

2026-06-14 • via Nuitee
B
Brenda • solo_traveller • us
10
2026-06-14 • via Nuitee
J
Javier • solo_traveller • us
10
2026-06-12 • via Nuitee
C
Cesar • couple • us
9
Pros:

Estuvo bien

Cons:

Que avía bichos

2026-06-10 • via Nuitee
M
Megan • solo_traveller • us
10
2026-06-08 • via Nuitee
D
Duarte Veroes • couple • us
10
2026-06-08 • via Nuitee
I
Isabel • couple • us
10
2026-06-04 • via Nuitee
E
Elizabeth • family_with_children • us
10
2026-06-01 • via Nuitee
S
Surdam • extended_group • us
10
Mangers and Staff are amazing!
Pros:

The night manager was amazing. He got us exactly what we needed and went beyond!

Cons:

Everything was all good

2026-05-29 • via Nuitee
A
Alisa • family_with_children • us
7
My stay was very pleasant.
Pros:

It was clean and quiet.

Cons:

I did not like that there are no elevators. We were on the 3rd floor and to have to walk up and down the stairs with small children and luggage was a little rough.

2026-05-28 • via Nuitee
Z
Ziqi • solo_traveller • us
1
2026-05-26 • via Nuitee
L
Laura • couple • us
9
Pros:

Nene

Cons:

Thx

2026-05-24 • via Nuitee
V
Valeria • couple • us
10
2026-05-24 • via Nuitee
A
Anna • couple • ua
5
I also see the rat🤯
Pros:

Big room

Cons:

Dirty, very dirty! and swimming pool was closed for renewal! But excuse me!!! When I order I didn’t see this information! Bad breakfast🤮

2026-05-23 • via Nuitee
S
Sylvia • couple • us
10
2026-05-21 • via Nuitee