SLS Hotel, a Luxury Collection Hotel, Beverly Hills

Hotels
Luxury Collection
8 (799 reviews)
465 South La Cienega Boulevard , Los Angeles , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great customer service
Spacious rooms
Convenient location
Excellent dining experience
Clean and well-maintained
Cons:
Unpractical bathroom design issues
Long wait times during breakfast service

Categories

Cleanliness
7.64
Rooms were described as very clean, maintaining standard quality for this hotel tier.
Service
8.61
Service was frequently highlighted as excellent, especially by servers like Sebastian.
Location
8.15
Conveniently located with easy access to local attractions and amenities.
Room Quality
8.1
Rooms are spacious and well-equipped, though some design aspects were questioned.
Amenities
8.13
Amenities like the rooftop pool and dining options were well-received.
Value for Money
7.59
General satisfaction with accommodations provided good value for the price paid.
Food and Beverage
8.14
Dining experiences were well-regarded, particularly at The Nook restaurant.
Overall Experience
7.61
Guests expressed a strong likelihood of returning, indicating a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:22

Property Description

Luxury Stay in the Heart of Beverly Hills

State-of-the-Art Amenities: Enjoy a top-notch gym, on-site dining, and a stunning rooftop pool deck during your stay at SLS Hotel, a Luxury Collection Hotel, Beverly Hills.

Modern Comforts: Each room is equipped with a flat-screen TV, iPod docking station, and free Wi-Fi. Indulge in 24-hour room service for a truly luxurious experience.

Relaxation and Leisure: Unwind at the poolside restaurant and bar, offering refreshing cocktails and light bites. Pamper yourself with luxury spa treatments at the renowned Ciel Spa.

Book now to experience the epitome of luxury and convenience at SLS Hotel, Beverly Hills.

Important information:

SLS Hotel at Beverly Hills will pre-authorize credit cards USD 300 prior to arrival for incidental charges.

The rollaway bed amenity is purely a request and cannot be guaranteed until the day of arrival. The Superior Double, Superior King , Premier Double , and Premier King will not be able to accommodate any roll-away beds.

Please note: The property offers valet parking only. They do not have a self-park option.

***Please note: The breakfast included rate offers breakfast for 2 guests only***

All outlet checks are subject to a 20% staff charge and 9.75% sales tax (per State of California) that is not included with the breakfast.

Breakfast inclusive packages include breakfast for 2 adults and 2 children 12 and younger.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAX

Location

Guest Reviews

8
Based on 799 reviews
Cleanliness: 7.64
Service: 8.61
Location: 8.15
Room Quality: 8.1
Amenities: 8.13
Value for Money: 7.59
Food and Beverage: 8.14
Overall Experience: 7.61
L
lulmire couple fr
8
2026-08-27 via Nuitee
C
Clémence family_with_children fr
10
Très agréable séjour, personnel charmant, roof top et piscine canon
Pros:

La qualité du service, la beauté des chambres et l’emplacement

Cons:

Le prix du parking est très cher

2026-08-23 via Nuitee
B
Burcu family_with_children tr
1
2026-08-23 via Nuitee
M
Marcelo solo_traveller br
9
2026-08-19 via Nuitee
R
Rachel couple gb
1
Cons:

I paid booking.com for this accommodation before my departure and have your confirmation of payment. However the hotel has charged me again for the accommodation, plus some extras. I gave them my credit card details with the understanding that I would need to pay for any additional expenses during my stay, however, they have also charged me for the accommodation. Please rectify with them immediately.

2026-08-17 via Nuitee
R
Rashid couple qa
5
2026-08-16 via Nuitee
D
Daniel solo_traveller es
9
Pros:

Atención excelente de todo el personal.

Cons:

Obras en la zona de terraza-piscina

2026-08-14 via Nuitee
D
Donna couple us
1
2026-08-12 via Nuitee
J
Jackson family_with_children us
10
2026-08-10 via Nuitee
J
Jackson family_with_children us
10
2026-08-10 via Nuitee
N
Navigator33082340656 Couples Ariano Irpino, Province of Avellino, Campania
8
SLS summer weekend
Pros:

Trendy place with great vibes. No bar or restaurant open at night. Breakfast is amazing with excellent service, especially from Kiara!

2026-08-09 via Tripadvisor
B
brianhA7774TQ Solo travel
8
Amazing and caring staff
Pros:

Pool area could used some updating, but 5 star service from the staff. Front desk employee on the evening of 8/8 (Latino gentlemen) went far and beyond to assist me as I lost my wallet and all my payments were digital. So patient, accommodating, and resourcefu.

2026-08-09 via Tripadvisor
1
138vijayd Family
10
Amazing hotel in a prime location in Beverly Hills
Pros:

Absolutely fabulous hotel in an ideal location in Beverly Hills. Kaylee at the front desk was absolutely wonderful from the check in process to checking out. She made the entire stay so much more enjoyable. Upgraded to a terrace suite which was perfect for our family of four. Book the SLS without hesitation. Hopefully you’ll get a chance to interact with Kaylee as well!

2026-08-09 via Tripadvisor
C
Culture57009004891 Family
10
Great view
Pros:

Vibe was great, service was awesome, our server was sebastian and he was very welcoming, kind and friendly. our favorite hot bite was the mac and chesse and for cold bite ahi tuna . Everything went smooth and professional. Nice pool as well.

2026-08-09 via Tripadvisor
8
869curtisf Business
10
Exceptional room service with Ashour!
Pros:

All of my business trips to this hotel have been outstanding. I appreciate all of the staff. It is always a pleasure when I get to connect with the room service team such as Ashour who is always very welcome & remembers me everyone I come stay. Truly thankful for the experience here.

2026-08-09 via Tripadvisor
S
shema couple gb
10
2026-08-09 via Nuitee
T
tomnP2536FC Couples
2
$500 a Night and No Access to the Pool — Unacceptable for a 5-Star Hotel
Pros:

Extremely disappointing experience for a supposed 5-star hotel.

We are paying around $500 per night, and one of the main reasons for choosing this hotel was to enjoy the pool and the facilities you expect from a property at this level.

We arrived at the pool around 1 PM and were told there were no loungers available. The ridiculous part? There were around 10 EMPTY loungers sitting there with nobody using them, but apparently they were all “reserved,” so actual hotel guests were simply denied access to them.

How is it acceptable to pay $500 a night at a 5-star hotel and not even be able to sit by the pool because empty loungers are being held for people who aren’t there?

If the hotel cannot provide enough pool space for its paying guests, then it should either stop accepting so many reservations or stop advertising the pool as an amenity guests can actually enjoy.

For this price and this supposed level of service, this is completely unacceptable. Definitely not the 5-star experience we expected, and a huge disappointment.

2026-08-08 via Tripadvisor
9
906asbelm Family
10
Exceptional property. Exceptional staff. Outstanding experience.
Pros:

SLS is my go-to hotel everytime I come to LA, which is at least monthly to see my daughter who lives in Sherman Oaks. The hospitality is exceptional! Kayla is an amazing waitress who is always gracious to my daughter and I.

Keep up the great work, SLS. It’s noticed.

2026-08-08 via Tripadvisor
E
E6481YLvaleriec Solo travel
8
Great experience
Pros:

Have stayed here many times. Such a fun funky vibe! The roof top is a great place to relax. Kayla A. Was my waitress for dinner and breakfast and she was awesome! SLS is always a fun little stay

2026-08-08 via Tripadvisor
8
810vickyz Couples
10
Great !!!
Pros:

Kiara Lara was the greatest waiter with us ,she's great, thank you kiara!!!

2026-08-07 via Tripadvisor