Homewood Suites by Hilton Windsor Locks Hartford

Hotels
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Homewood Suites by Hilton
8.2 (330 reviews)
65 Ella Grasso Turnpike , Windsor Locks , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Outdated furniture
Poor breakfast quality

Categories

Cleanliness
6.45
Multiple reviews cited significant cleanliness issues, including dirty bathrooms and stained bedding.
Service
9.95
Most reviews mentioned the staff as friendly and helpful.
Location
9.45
The location was consistently noted as a positive aspect, although some noise issues were mentioned.
Room Quality
7.45
Various complaints about outdated furnishings and uncomfortable beds, despite some positive mentions of room size.
Amenities
8.45
Comments regarding limited amenities and breakfast quality, though some positive mentions exist.
Value for Money
9.95
Some reviews suggest a decent value considering location and size of rooms.
Food and Beverage
6.45
Several mentions of poor breakfast quality and issues with food freshness.
Overall Experience
7.45
Overall sentiment varied widely, with many expressing dissatisfaction with the overall quality of the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:15

Property Description

Convenient Location
Located minutes from Bradley International Airport and near major motorways, the Homewood Suites Hartford/Windsor Locks offers easy access to key attractions like Millbrook Golf Course and the Hartford Civic Center.

Spacious Suites with Full Kitchens
Enjoy the comfort of spacious accommodations with full kitchens, perfect for longer stays or those who prefer home-cooked meals. Stay connected with complimentary wireless internet throughout the hotel.

Amenities for a Relaxing Stay
Indulge in the convenience of an on-site convenience store, fitness centre, and outdoor pool. Start your day with a complimentary hot breakfast buffet and unwind in the evening with a free reception.

Experience comfort and convenience at Homewood Suites Hartford/Windsor Locks. Book your stay now for a memorable trip.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that Evening Reception is offered only every Wednesday by the Property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HFD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 330 reviews
Cleanliness: 6.45
Service: 9.95
Location: 9.45
Room Quality: 7.45
Amenities: 8.45
Value for Money: 9.95
Food and Beverage: 6.45
Overall Experience: 7.45
E
Ebony • couple • us
10
2026-04-02 • via Nuitee
M
Maureen • family_with_children • us
3
Ok
Pros:

Wasn’t there for breakfast

Cons:

Our room was very close to a group of pot smoking people. The door continually opened to the outside where all of them hung out and smoked. The smell filtering into our room

2026-03-20 • via Nuitee
A
astevencece • Couples
6
NO AIRPORT SHUTTLE DESPITE PROMOTING IT ON THEIR WEBSITE!
Pros:

Let me be brief. Hotel advertises a complimentary airport shuttle. They no longer offer that service though the hotel website continues to promote it That is DECEPTIVE. This hotel also places a TWO HUNDRED FIFTY DOLLAR hold on your credit card for 'incidentals' That is absolutely ridiculous. What the hotel is really using the $250 for is a security deposit to protect themselves should people decide to 'party' in the rooms there. As a Hilton Silver Honors member I would definitely not return to this property. There are better choices in the area.

2026-03-14 • via Tripadvisor
S
Sandra • solo_traveller • us
7
ODD LAYOUT MAKES FOR UNEASY STAY
Pros:

Room was large and comfortable. Nicely laid out. Breakfast was very good.

Cons:

The hotel is a series of 6 buildings (3 stories tall) running back from main check in. I was in building 6 which meant walking all that way (in and out of others) on a cold, rainy morning for breakfast. Defintiely not a grab and go back to your room situation. I ended up driving my car up to main building. Probably would not stay again simply because of layout.

2026-03-13 • via Nuitee
R
Ryan • couple • us
10
2026-03-05 • via Nuitee
D
David • couple • us
8
2026-02-25 • via Nuitee
T
Terrance • couple • us
10
2026-02-23 • via Nuitee
K
Katie • family_with_children • us
10
Came here to spend time away from home and couldn’t have asked for a better stay! We also celebrated our daughter’s birt
Pros:

Appealing to the eye! Super quiet ! And great location

Cons:

Didn’t have a negative experience everything was positive!

2026-01-30 • via Nuitee
L
Luciana • family_with_children • br
9
2026-01-29 • via Nuitee
K
kimberly • solo_traveller • us
8
Pros:

Love the location

Cons:

Had no elevator and parking to my room was a little bit far had to carry luggage there was nothing to carry my luggage with people

2026-01-23 • via Nuitee
L
Lanitra • couple • us
8
2026-01-21 • via Nuitee
K
Kirichima • couple • us
10
2026-01-20 • via Nuitee
K
Kaitlin • solo_traveller • us
9
2026-01-19 • via Nuitee
T
Tia • family_with_children • bs
4
Poor
Pros:

Breakfast was ok

Cons:

The maid service and requesting of towels for 3 days straight

2026-01-19 • via Nuitee
S
Stephanie • couple • us
6
It was ok. The staff were great. Just seemed like really skimped on small but important amenities
Cons:

Bathroom amenities lacking, poor coffee maker terrible for making tea or hot water, no real cream and it felt cheap in theses ways

2026-01-19 • via Nuitee
F
Francesca Micaela • couple • us
10
2026-01-19 • via Nuitee
J
Judith • couple • us
4
Pros:

Not applicable

Cons:

Furniture in our room was ripped, carpet was stained, found someones dirty sox on the floor. extremely noisy dishes , pots, glasses were filthy

2026-01-06 • via Nuitee
J
John • couple • us
10
Pros:

Really convenient and clean. Safe setting

2026-01-06 • via Nuitee
J
Jasmine • family_with_children • us
1
2026-01-03 • via Nuitee
D
Dwight • couple • us
1
A disaster
Pros:

Location

Cons:

Blood on blanket
Rusty bath drain
Walk out side to room
Dirty out side door
Airport shuttle did not show up

2025-12-29 • via Nuitee