Homewood Suites by Hilton Windsor Locks Hartford

Hotels
Homewood Suites by Hilton
8.2 (325 reviews)
65 Ella Grasso Turnpike , Windsor Locks , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Outdated furniture
Poor breakfast quality

Categories

Cleanliness
6.45
Multiple reviews cited significant cleanliness issues, including dirty bathrooms and stained bedding.
Service
9.95
Most reviews mentioned the staff as friendly and helpful.
Location
9.45
The location was consistently noted as a positive aspect, although some noise issues were mentioned.
Room Quality
7.45
Various complaints about outdated furnishings and uncomfortable beds, despite some positive mentions of room size.
Amenities
8.45
Comments regarding limited amenities and breakfast quality, though some positive mentions exist.
Value for Money
9.95
Some reviews suggest a decent value considering location and size of rooms.
Food and Beverage
6.45
Several mentions of poor breakfast quality and issues with food freshness.
Overall Experience
7.45
Overall sentiment varied widely, with many expressing dissatisfaction with the overall quality of the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:15

Property Description

Convenient Location
Located minutes from Bradley International Airport and near major motorways, the Homewood Suites Hartford/Windsor Locks offers easy access to key attractions like Millbrook Golf Course and the Hartford Civic Center.

Spacious Suites with Full Kitchens
Enjoy the comfort of spacious accommodations with full kitchens, perfect for longer stays or those who prefer home-cooked meals. Stay connected with complimentary wireless internet throughout the hotel.

Amenities for a Relaxing Stay
Indulge in the convenience of an on-site convenience store, fitness centre, and outdoor pool. Start your day with a complimentary hot breakfast buffet and unwind in the evening with a free reception.

Experience comfort and convenience at Homewood Suites Hartford/Windsor Locks. Book your stay now for a memorable trip.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that Evening Reception is offered only every Wednesday by the Property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HFD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 325 reviews
Cleanliness: 6.45
Service: 9.95
Location: 9.45
Room Quality: 7.45
Amenities: 8.45
Value for Money: 9.95
Food and Beverage: 6.45
Overall Experience: 7.45
K
Katie family_with_children us
10
Came here to spend time away from home and couldn’t have asked for a better stay! We also celebrated our daughter’s birt
Pros:

Appealing to the eye! Super quiet ! And great location

Cons:

Didn’t have a negative experience everything was positive!

2026-01-30 via Nuitee
L
Luciana family_with_children br
9
2026-01-29 via Nuitee
K
kimberly solo_traveller us
8
Pros:

Love the location

Cons:

Had no elevator and parking to my room was a little bit far had to carry luggage there was nothing to carry my luggage with people

2026-01-23 via Nuitee
L
Lanitra couple us
8
2026-01-21 via Nuitee
K
Kirichima couple us
10
2026-01-20 via Nuitee
T
Tia family_with_children bs
4
Poor
Pros:

Breakfast was ok

Cons:

The maid service and requesting of towels for 3 days straight

2026-01-19 via Nuitee
F
Francesca Micaela couple us
10
2026-01-19 via Nuitee
S
Stephanie couple us
6
It was ok. The staff were great. Just seemed like really skimped on small but important amenities
Cons:

Bathroom amenities lacking, poor coffee maker terrible for making tea or hot water, no real cream and it felt cheap in theses ways

2026-01-19 via Nuitee
K
Kaitlin solo_traveller us
9
2026-01-19 via Nuitee
J
John couple us
10
Pros:

Really convenient and clean. Safe setting

2026-01-06 via Nuitee
J
Judith couple us
4
Pros:

Not applicable

Cons:

Furniture in our room was ripped, carpet was stained, found someones dirty sox on the floor. extremely noisy dishes , pots, glasses were filthy

2026-01-06 via Nuitee
J
Jasmine family_with_children us
1
2026-01-03 via Nuitee
D
Dwight couple us
1
A disaster
Pros:

Location

Cons:

Blood on blanket
Rusty bath drain
Walk out side to room
Dirty out side door
Airport shuttle did not show up

2025-12-29 via Nuitee
D
douglasdU7502GA Couples
4
Very Disappointing
Pros:

Run down, smelly & stank of pot smokers…not a great night. We were very surprised by all of this with a Hilton property and ended up leaving early.

2025-12-27 via Tripadvisor
M
ModernWanderers Couples Fairfield, Connecticut
6
A very outdated hotel
Pros:

It’s hard to give this hotel a decent review when we were only here for 12 hours, prior to boarding an early morning flight out of Hartford the next day. That being said, and without taking advantage of any of the amenities (including breakfast), our stay was definitely only average :(

Friendly enough welcome upon arrival, but no recognition of HH status (I’ve given up on that at most places now, lol) and I had to ask for directions to our room (there are six buildings on the property and I didn’t have a clue where to start!) — they weren’t proactively provided.

Our room was large, spacious and clean (enough), if not a little outdated. Super comfy, clean bed — and I would have slept well if it weren’t for the constant noise throughout the night (from airplanes to people in the parking lot to other guests in the hallway to garbage trucks), and then a strong stench of marijuana emanating from a neighboring room on the second floor as we were checking out at 4.30am.

At one point in the evening I messaged the front desk as we couldn’t get the WiFi to work, but they didn’t respond for almost 2 hours. Flushing the toilet in our bathroom was also a challenge — we had to hold it down for about 20 seconds for it to flush! Horrible design on the bathroom sink too — it’s so shallow the water splashes everywhere! One final note is that my husband was disgusted by the very stained couch in the lounge room — to the point he refused to even walk near it.

This place could definitely do with some upgrades and furniture replacements.

2025-12-24 via Tripadvisor
M
Marc couple us
10
2025-12-23 via Nuitee
M
Mollie family_with_children us
2
never again
Pros:

Location good, but this was the most uncomfortable hotel I've ever (not) slept in. The staff was lovely. The bathroom was very dirty, the beds were extremely old and uncomfortable. The room was not anything close to clean. We booked for an early flight, so we didn't have to spend too much time there, but I can confidently say it was one of the worst hotels we have ever stayed in.

Cons:

please clean the bathroom and change the sheets. The mattresses felt very old and worn out.

2025-12-11 via Nuitee
Z
Zoe family_with_children us
10
Pros:

The room size were comfy

Cons:

The bottom sheets were dirty

2025-12-03 via Nuitee
E
Elson-West family_with_children us
10
Great value, roomy and felt safe.
Pros:

It was very clean and comfortable. I would definitely stay there again.

Cons:

The breakfast selection. The cantaloupe tasted soured. The food was not a traditional breakfast. It was spicy.

2025-11-29 via Nuitee
T
Tanya couple us
8
2025-11-10 via Nuitee