Homewood Suites by Hilton Chicago - Schaumburg

Hotels
•
Homewood Suites by Hilton
7.9 (138 reviews)
815 American Lane , Schaumburg , US
+1 847-605-0400

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
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Review Highlights

Pros:
Friendly, professional staff
Privacy with outside entrance
Centrally located
Quiet area
Comfortable mattress/large rooms
Affordable / good value
Cons:
Inconsistent cleanliness (smoke smell, dog droppings, corridor odor)
Bed/pillows too soft for some guests
Air conditioner noisy
Confusing layout/hard to find unit
Kitchen poorly equipped
Amenities issues (ice machine location, no elevators)
Old building / below brand benchmark

Categories

Cleanliness
6
Mixed signals: several guests praised cleanliness, but multiple reports of inadequate cleaning (smoke smell absorbed in walls/towels, dog droppings on lawn, corridor odor, requests for more thorough cleaning).
Service
9.3
Staff repeatedly described as friendly, professional and accommodating with quick check-in/out — strong positive service sentiment.
Location
9
Generally praised as centrally located and quiet; some guests found the layout/signage confusing when locating their unit.
Room Quality
7.8
Mixed: several comments about comfortable/large rooms and good mattresses, but others noted beds and pillows too soft and somewhat neglected furnishings.
Amenities
5.8
Negative mentions: kitchen poorly equipped, ice machine located in different building/floors, no elevators, overall amenities below expected benchmark.
Value for Money
9.5
Multiple reviewers called the property affordable and noted reasonable pricing — strong positive value sentiment.
Food and Beverage
7.9
Standard quality for this hotel tier
Overall Experience
7.9
Standard quality for this hotel tier
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:06

Property Description

Spacious Suites with Fully-Equipped Kitchens:
Enjoy separate living and sleeping areas, along with fully-equipped kitchens in every suite at the Homewood Suites Chicago. Experience the comforts of home during your stay.

Complimentary Breakfast and Evening Reception:
Start your day right with a free daily breakfast and unwind in the evenings with a complimentary manager's reception during weekdays. Indulge in delicious food without any extra cost.

Convenient Location near Major Attractions:
With corporations like Motorola and Siemens nearby, as well as attractions such as the Chicago Botanical Gardens and Arlington Race Course, the Homewood Suites Chicago offers the perfect blend of work and leisure opportunities.

Book your stay at the Homewood Suites Chicago now for a memorable and convenient experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

7.9
Based on 138 reviews
Cleanliness: 6
Service: 9.3
Location: 9
Room Quality: 7.8
Amenities: 5.8
Value for Money: 9.5
Food and Beverage: 7.9
Overall Experience: 7.9
C
Cornelia • couple • us
3
2026-10-30 • via Nuitee
G
Gary • solo_traveller • us
9
Very nice, quiet and private accommodations at a very reasonable price .
Pros:

Good service was excellent. Staff exceptionally friendly and professional. I loved the privacy provided by my location with its outside entrance.

Cons:

My bed was a little too soft as were the pillows.

2026-10-11 • via Nuitee
M
Michael • family_with_children • us
9
2026-08-31 • via Nuitee
J
Jose Luis • solo_traveller • us
10
Affordable and friendly
Pros:

Staff was very accommodating. Quick check-in and out.

Cons:

Air conditioner in room too loud

2026-08-24 • via Nuitee
C
Chandrasekaran • family_with_children • us
5
Cons:

Old building not up to the mark and does not meet homewood suite benchmark

2026-08-16 • via Nuitee
S
Sharon • couple • us
10
Pros:

Convenient, clean

Cons:

The layout was confusing. We had a difficult time finding our unit.

Ice machine was in a completely different building on 2nd and 3rd floors.
No elevators.

2026-08-16 • via Nuitee
J
Jennifer • family_with_children • us
10
2026-08-07 • via Nuitee
R
Ronald • solo_traveller • us
9
Pros:

The area and the quietness...

2026-07-24 • via Nuitee
A
Andrew • solo_traveller • us
9
2026-07-05 • via Nuitee
S
silvia • solo_traveller • it
6
Soddisfacente
Pros:

Posizione, qualità materasso e dei cuscini, le finestre che si possono aprire.

Cons:

Cucina è poco attrezzata. L'arredamento interno è cupo . In corridoio c'è cattivo odore.

2026-06-29 • via Nuitee
S
Steele • solo_traveller • us
10
2026-06-23 • via Nuitee
A
Armantha • solo_traveller • us
9
Pros:

Very clean, centrally located and nice atmosphere.

Cons:

Staff was nice. Loved the Cleanliness.

2026-06-07 • via Nuitee
R
Ronald • solo_traveller • us
10
Pros:

Will be coming back for the same room and fun!!

2026-05-24 • via Nuitee
S
silvia • solo_traveller • it
6
Pros:

Materasso e letto comodi

Cons:

Servirebbe una pulizia più accurata e maggiore equipaggiamento per la cucina. Arredi un po trascurati.

2026-05-23 • via Nuitee
S
silvia • solo_traveller • it
6
Pros:

Camera 328 molto grande

Cons:

Maggior pulizia

2026-05-23 • via Nuitee
G
Giorgio • family_with_children • gb
4
Disappointing
Pros:

Calm area.

Cons:

We didn’t like the strong smell of smoke that was absorbed into the walls and towels and finding dog droppings on the lawn was very unpleasant.

2026-05-18 • via Nuitee
N
nancy • solo_traveller • us
9
2026-04-02 • via Nuitee
A
Agatha • couple • us
10
2026-02-25 • via Nuitee
W
William • couple • us
10
2026-01-28 • via Nuitee
M
Michelle • family_with_children • us
9
Good experience will be back again
Pros:

Great location, close to woodfield for our trip. Delicious breakfast and nice staff.

Cons:

That i couldn't stay longer.

2026-01-26 • via Nuitee