Homewood Suites by Hilton Chicago - Schaumburg

Hotels
•
Homewood Suites by Hilton
9 (240 reviews)
815 American Lane , Schaumburg , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great service
Convenient location
Delicious breakfast
Cons:
Cleanliness issues
Outdated rooms
Value for money concerns

Categories

Cleanliness
7.95
Numerous mentions of issues like stains in carpets and water damage reflect lower cleanliness standards.
Service
9.99
Staff received positive comments for being kind and helpful throughout the stay.
Location
9.96
The location was frequently highlighted as a major pro, particularly its convenience.
Room Quality
8.41
Rooms reported as outdated and rundown, with specific examples of damage noted.
Amenities
9.44
Amenities like breakfast options and room facilities were appreciated, though some concerns were noted.
Value for Money
7.9
Guests felt the price did not reflect the quality and condition of the rooms.
Food and Beverage
8.95
Breakfast was mentioned positively, but might benefit from more variety.
Overall Experience
9.42
Mixed feedback with some glaring issues but overall positive sentiment toward stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:33

Property Description

Spacious Suites with Fully-Equipped Kitchens:
Enjoy separate living and sleeping areas, along with fully-equipped kitchens in every suite at the Homewood Suites Chicago. Experience the comforts of home during your stay.

Complimentary Breakfast and Evening Reception:
Start your day right with a free daily breakfast and unwind in the evenings with a complimentary manager's reception during weekdays. Indulge in delicious food without any extra cost.

Convenient Location near Major Attractions:
With corporations like Motorola and Siemens nearby, as well as attractions such as the Chicago Botanical Gardens and Arlington Race Course, the Homewood Suites Chicago offers the perfect blend of work and leisure opportunities.

Book your stay at the Homewood Suites Chicago now for a memorable and convenient experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 240 reviews
Cleanliness: 7.95
Service: 9.99
Location: 9.96
Room Quality: 8.41
Amenities: 9.44
Value for Money: 7.9
Food and Beverage: 8.95
Overall Experience: 9.42
N
nancy • solo_traveller • us
9
2026-04-02 • via Nuitee
A
Agatha • couple • us
10
2026-02-25 • via Nuitee
W
William • couple • us
10
2026-01-28 • via Nuitee
M
Michelle • family_with_children • us
9
Good experience will be back again
Pros:

Great location, close to woodfield for our trip. Delicious breakfast and nice staff.

Cons:

That i couldn't stay longer.

2026-01-26 • via Nuitee
E
elexis • couple • us
10
2026-01-19 • via Nuitee
R
Ricardo Pleasant • couple • us
8
Pros:

The Bed

Cons:

Takes a long time for the hot water to come on

2026-01-06 • via Nuitee
S
Shannon • family_with_children • us
8
We had a great time and would stay here again.
Pros:

The customer service during check-in was excellent, the rooms were accessible for elderly travelers, and it was pet friendly.

2026-01-02 • via Nuitee
N
Nicole • family_with_children • us
10
Was wonderful
Pros:

Delicious

Cons:

Nothing

2025-12-07 • via Nuitee
J
Johnson • couple • us
4
Never Again! It’s a snow storm outside and couldn’t even get the heater to work, or warm water for a shower.
Pros:

The location was the only thing I did like about the property and the staff were really kind and helpful.

Cons:

The property looks like it’s very old and been patched up to maintain some form of hotel standards. It was FREEZING and snowing outside and the hallways to the hotel were warmer than my room (with the heater on). There were holes in the walls that were patched up but not painted over, huge stains in the carpets, toilets didn’t flush right, water pressure was very low, cracks in the seems of the walls and floor corners, rips in the curtains, fence outside wind was busted as if it’s been kicked in. Again the staff was very kind but this should not be a Hilton, more like an upscale motel 6. The rooms were just very run down. While I was in the lobby trying to change my room another guest came in complaining about the water running down his ceiling behind the head board of his bed. They were kind and moved him to a different room also. But this place should not be under the Hilton brand cause it definitely did not give Hilton, not even residence inn, more like a Motel. Definitely would NOT EVER be returning to this property. The pictures are deceiving on the websites. And if you book through a third party you will get the cheap run down rooms that need a lot of things fixed, in the back of the property (that’s the perception I got).

2025-12-04 • via Nuitee
N
Ng • family_with_children • us
10
Very comfortable
Pros:

The location is very convenient.

Cons:

Light blocking curtains.

2025-11-24 • via Nuitee
N
Norman • couple • us
10
2025-11-20 • via Nuitee
L
Lulu • couple • us
10
2025-10-30 • via Nuitee
L
Lydia • extended_group • us
10
Comfortable
Pros:

Great location, lovely staff

2025-10-29 • via Nuitee
G
Guillaume • solo_traveller • fr
10
Pros:

Hotel calme avec toutes commodités.
Propre, confortable et agréable !
Merci à EVE est très à l écoute du besoin de chaque personne. Je reviendrai !
Je recommande cer hôtel 😊

2025-10-14 • via Nuitee
U
Ulises Jesus • family_with_children • cr
6
Good
Pros:

Location and staff

Cons:

the rooms above us, you can listen to every step the person does in the day and night and this is very noisy

2025-10-03 • via Nuitee
T
T L Vighneswar • family_with_children • us
9
Pros:

This hotel is in a prime location with clean rooms, the staff is attentive, friendly and responsive. Morning breakfast is awesome, overall check-in and check-out process is smooth.

2025-09-16 • via Nuitee
J
Jan • couple • us
10
Super staff!
Pros:

Great location, clean facility and super nice staff!! Great breakfast!!

Cons:

Not a thing! 5 star across all lines!!

2025-09-15 • via Nuitee
S
Shari • family
10
Pros:

Spacious rooms-very clean, everything provided in kitchen, great breakfast buffet options

2025-09-13 • via Nuitee
J
Jennifer • partner
10
Pros:

Very nice suite and area! Would stay here again!

2025-08-31 • via Nuitee
A
Aaron • family_with_children
10
Pros:

Friendly fast service

2025-08-30 • via Nuitee