Comfort Inn & Suites Mason City - Clear Lake

Hotels
•
Comfort
7.6 (230 reviews)
410 5th Street Southwest , Mason City , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Clean facility in many rooms
Comfortable beds and good showers
Good value / reasonable price
Convenient location near shops and restaurants
Pool enjoyed by families
Quiet surroundings for restful sleep
Smooth online/late check-in
Cons:
Reports of ants in a room
No hot tub
Breakfast quality/timing inconsistent (weekend start too late)
Deposit policy for locals (inconvenient)
Small, congested parking and cigarette litter
Occasional run-down or unclean rooms
Broken door latch / safety concern reported
Kids running in hallways / noise issues
Room humidity and alarm clock problems

Categories

Cleanliness
6.5
Many guests noted the facility was very clean and rooms generally comfortable, but there are multiple reports of problems (ants in a room, at least one report of a run-down/unclean room) so overall cleanliness is mixed.
Service
8.9
Service is a strong point across reviews: staff repeatedly described as friendly, courteous and helpful (quickly solved a TV issue, good late check-in service, attentive front desk).
Location
7.4
Location is convenient for shopping, restaurants and a good coffee shop for many guests, though a few reviewers mentioned it was far from I-35 or in a less-favorable neighborhood—overall slightly above average.
Room Quality
7.8
Rooms frequently praised for comfortable beds and good showers; however there are occasional issues (broken door latch, humid rooms, alarm clock problems, some rooms described as run-down).
Amenities
6.9
Basic amenities present (pool enjoyed by children, parking near doors) but there are complaints: no hot tub, small/congested parking, cigarette litter outside, and breakfast offerings uneven.
Value for Money
8.3
Multiple guests commented on reasonable or excellent pricing compared with nearby options and felt the stay was good value for the price paid.
Food and Beverage
6.5
Breakfast receives mixed reviews: some find it adequate and plentiful, others call it substandard or too late on weekend mornings; overall slightly below average.
Overall Experience
8.5
Most guests reported a restful, positive stay (comfortable beds, friendly staff, smooth check-in), with a handful of notable negatives that did not dominate the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:05

Property Description

Explore the Heart of Mason City

Located near popular attractions like Music Man Square and Clear Lake State Park, the Quality Inn & Suites in Mason City, IA offers a unique experience for travelers.

Modern Comforts and Amenities

Enjoy free high-speed internet, complimentary breakfast, and cozy rooms equipped with flat-screen TVs, microwaves, and refrigerators. Upgrade to a room with a whirlpool bathtub for extra relaxation.

Convenient and Cozy Stay

With cold weather hook-ups and proximity to shopping and dining options, our hotel ensures a comfortable and convenient stay for all guests.

Ready to experience the charm of Mason City, IA? Book your stay at Quality Inn & Suites now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please be aware the pool is currently closed for repairs until July 1, 2024.

Please note that the property is undergoing renovation. Renovation work is done from 08:00 to 18:00 daily from June 20, 2023 - October 1st 2023. The lobby and some rooms are under renovation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DSM

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.6
Based on 230 reviews
Cleanliness: 6.5
Service: 8.9
Location: 7.4
Room Quality: 7.8
Amenities: 6.9
Value for Money: 8.3
Food and Beverage: 6.5
Overall Experience: 8.5
C
Clark • couple • us
10
Absolutely wonderful, very hospitable
Pros:

Close to all the downtown stuff very easy to get to and

2026-11-04 • via Nuitee
A
Amelia • couple • us
10
2026-11-02 • via Nuitee
J
Julie • couple • us
9
overall was very nice. will recommend to other travelers
Pros:

rooms and bathrooms were clean and spacious. especially the walk-in shower. very quiet. convenient location.

Cons:

wasn't real happy with the breakfast.

2026-11-01 • via Nuitee
A
Aanerud • couple • us
8
Cons:

No hot tub!

2026-10-28 • via Nuitee
J
Jennifer • family_with_children • us
10
Pros:

Clean friendly staff

Cons:

Deposit for locals cuz I stay regularly to get away from roomates and I don't always have that much money and this is not favorite place to stay

2026-10-28 • via Nuitee
R
Rosanne • couple • us
10
we were exhausted from driving, the bed felt so soft and comfy I fell asleep immediately
Pros:

the facility was very clean. I appreciate this. The bed was very comfortable for me, I have bad hips and need "all" the softness I can get. We were able to get a good nights sleep after driving for 9 hours, I was ready for a shower and a soft bed. It was not noisey with doors closing, people talking. The desk clerk was very nice as we arrived around midnight . Had a very nice stay. I would highly recommend staying here if you need a place to rest your head. worth the extra travel we did to get to this hotel

Cons:

I don't know if you could of done better. very happy with everything

2026-10-27 • via Nuitee
S
Sabrina • family_with_children • us
8
2026-10-22 • via Nuitee
J
Jacque • family_with_children • us
10
2026-10-21 • via Nuitee
S
Stephanie DJ • solo_traveller • us
10
Thankful they had a room and the price was reasonable... lots less than any in Clear Lake!
Pros:

Last minute reservation! I was traveling and very tired! Online reservation was smooth, check-in went well, Restaurant nearby for a late-night meal. The room was comfortable and surroundings were quiet.

Cons:

That it was so far from I-35!

2026-10-20 • via Nuitee
M
Melissa • family_with_children • us
7
2026-10-17 • via Nuitee
E
Elaine • solo_traveller • us
8
Surprisingly good!
Pros:

Friendly and efficient staff. Comfortable and clean room.

2026-10-15 • via Nuitee
E
Edward • solo_traveller • us
10
2026-10-08 • via Nuitee
J
Jennifer • solo_traveller • us
10
Pros:

Everything

2026-10-08 • via Nuitee
K
Kamrin • couple • us
10
2026-10-08 • via Nuitee
R
Rebecca • couple • us
7
It was alright
Pros:

Room was nice

Cons:

When we went to our room and the latch was broke on the door and door was open because latch was.and it looked like we were in the ghetto and construction everywhere

2026-10-07 • via Nuitee
T
Tim • family_with_children • us
8
Good place for the price. Was surprised with how clean the room was. Thumbs up to the staff.
2026-09-15 • via Nuitee
A
ANGEL • family_with_children • ar
9
Es un hotel de paso muy comodo y limpio. Excelente atencion y muy buena ubicación.
Pros:

Hotel muy comodo. Muy buena ubicación. Cerca de centros comerciales y de Excelentes Restaurantes. Busquen Restaurant de comida Italiana...Excelente.

2026-09-14 • via Nuitee
L
Lynne • solo_traveller • us
8
2026-09-14 • via Nuitee
P
Philip • couple • us
5
2026-09-07 • via Nuitee
J
John • couple • us
10
Pros:

Breakfast was average but plenty.

2026-09-05 • via Nuitee