Comfort Inn & Suites Mason City - Clear Lake

Hotels
•
Comfort
7.9 (245 reviews)
410 5th Street Southwest , Mason City , us

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Cons:
Inconsistent service
Noisy rooms

Categories

Cleanliness
7.61
Multiple mentions of cleanliness but complaints about room service and cleanliness in certain rooms.
Service
8.58
Staff was consistently described as friendly, helpful, and accommodating.
Location
8.62
Location mentioned as convenient, particularly for accessing nearby amenities.
Room Quality
7.57
Some rooms had issues (e.g., noisy, not as expected), but many enjoyed their stay.
Amenities
7.6
Amenities like breakfast and pool availability received mixed reviews.
Value for Money
7.56
Mixed feelings about the value received for the price; some felt it was overpriced.
Food and Beverage
7.11
Breakfast options were mentioned to be lacking; limited food choices.
Overall Experience
8.58
Overall positive sentiments, with a few criticisms balanced by many favorable remarks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:28

Property Description

Explore the Heart of Mason City

Located near popular attractions like Music Man Square and Clear Lake State Park, the Quality Inn & Suites in Mason City, IA offers a unique experience for travelers.

Modern Comforts and Amenities

Enjoy free high-speed internet, complimentary breakfast, and cozy rooms equipped with flat-screen TVs, microwaves, and refrigerators. Upgrade to a room with a whirlpool bathtub for extra relaxation.

Convenient and Cozy Stay

With cold weather hook-ups and proximity to shopping and dining options, our hotel ensures a comfortable and convenient stay for all guests.

Ready to experience the charm of Mason City, IA? Book your stay at Quality Inn & Suites now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please be aware the pool is currently closed for repairs until July 1, 2024.

Please note that the property is undergoing renovation. Renovation work is done from 08:00 to 18:00 daily from June 20, 2023 - October 1st 2023. The lobby and some rooms are under renovation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DSM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.9
Based on 245 reviews
Cleanliness: 7.61
Service: 8.58
Location: 8.62
Room Quality: 7.57
Amenities: 7.6
Value for Money: 7.56
Food and Beverage: 7.11
Overall Experience: 8.58
R
Raymond • couple • us
10
Met expectations
Pros:

Clean & conveniently located

Cons:

All was good

2026-06-23 • via Nuitee
S
Sandra • extended_group • us
5
Pros:

Very clean

Cons:

False advertising- the site states they have a hot tub. Staff stated they did not have hot tubs.

2026-06-23 • via Nuitee
R
Rebecca • solo_traveller • us
8
2026-06-21 • via Nuitee
L
L T • couple • us
10
Overnight to attend family event
Pros:

Excellent value. Updated rooms, comfortable beds, good shower, large fluffy towels.

Cons:

Would have liked a window to open to fresh air.

2026-06-20 • via Nuitee
J
Jose • couple • us
9
Staff great
Pros:

Nice location

Cons:

N/a

2026-06-18 • via Nuitee
A
Ava • solo_traveller • us
8
Nice hotel
Pros:

Nice hotel

Cons:

Nothing

2026-06-11 • via Nuitee
J
Joline Miller • solo_traveller • us
10
2026-06-11 • via Nuitee
C
Carolyn • solo_traveller • us
8
Pros:

Breakfast could go a little later. 6-9 am is a bit early

2026-06-09 • via Nuitee
A
Adrian • couple • us
10
2026-06-08 • via Nuitee
J
Julie • couple • us
7
2026-06-06 • via Nuitee
N
Njones87 • solo_traveller • us
8
Would stay again
Pros:

Front desk staff was so nice! Breakfast was really good. LOVED the bathroom and mirrors and tub in the king suite! Spacious room

Cons:

Pool was really small, looked a lot bigger in the pictures. Beds were comfortable enough but could feel wooden frame through it

2026-06-01 • via Nuitee
P
Pat • couple • us
9
would probably stay again if ever in the area
Pros:

Room and bed were very nice.

Cons:

Breakfast was good but not the coffee

2026-05-31 • via Nuitee
B
Bryant • solo_traveller • us
7
Pros:

Location

Cons:

Small room

2026-05-30 • via Nuitee
H
HollyRex • solo_traveller • us
7
Great breakfast and great price
Pros:

Location and breakfast were perfect

Cons:

Our room wasnt clean when we checked in, like we got into room and was still dirty. The front desk person came up and cleaned as much as possible felt bad for her she was the only person there I think

2026-05-27 • via Nuitee
A
Alexandra • family_with_children • us
10
2026-05-26 • via Nuitee
B
Bradi • family_with_children • us
5
Not worth $134
Pros:

Breakfast was good. Rooms were fine and fairly clean.

Cons:

It looks fairly run down outside. The lobby and breakfast area were not air conditioned so it was very humid and hot. Most of the staff looked like they were wearing pajamas and live there. The beds are very hard.

2026-05-17 • via Nuitee
B
Bruce • solo_traveller • us
9
2026-05-11 • via Nuitee
B
Brent • solo_traveller • us
10
2026-05-10 • via Nuitee
J
Julie • couple • us
9
would recommend and return
Pros:

Staff friendly, convenient location, clean pool, updated room and lobby, hot breakfast choices, plenty of nice big towels, spacious walk-in shower

Cons:

better lighting, noisy foot stomping guests above us at 3 in morning,

2026-04-28 • via Nuitee
M
Myrna • solo_traveller • us
9
Pros:

Very clean and friendly staff

Cons:

The door had a gap around it so I could hear everything in the hallway

2026-04-25 • via Nuitee