Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Good breakfast
Cons:
Housekeeping issues
Noise from renovations
Limited pool access

Categories

Cleanliness
7.8
The housekeeping only made the beds; cleanliness was not consistently highlighted.
Service
9.3
Some staff members were helpful, though experiences varied.
Location
9.3
The location was frequently praised for its convenience and access to key city areas.
Room Quality
7.8
Rooms need improvement; some noted issues with the condition of carpets and space.
Amenities
8.3
Amenities were good, but the pool access was problematic due to scheduling difficulties.
Value for Money
8.8
Value perception varied; described as overpriced in some areas but good overall.
Food and Beverage
8.8
Breakfast and dining were often considered good, though pricing was questioned.
Overall Experience
8.7
Overall, experiences ranged but many found it to be a decent stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:54

Property Description

Luxurious Accommodations
Experience the elegance and comfort of the Meliá Madrid Princesa, offering rooms with stunning views of the Royal Palace and exclusive amenities like a pillow menu and Nespresso space.

Fine Dining Experience
Indulge in Mediterranean cuisine at Mosaico restaurant, known for its traditional recipes and seasonal ingredients. Enjoy a hearty buffet breakfast and complimentary coffee in the morning.

Convenient Location
Located just minutes away from Plaza España and Gran Via, with easy access to public transportation, the hotel is the perfect base for exploring Madrid's attractions.

Book now to elevate your stay at Meliá Princesa and enjoy a luxurious experience in the heart of Madrid.

Important information:

All cots are subject to availability.

Please note that when booking more than 9 rooms, different policies and additional supplements may apply.

Please note that guests must present the credit card used to make the reservation on arrival.

When booking half-board and full board, please note that drinks are not included.

Please note that Exclusive pool promotion for hotel guests: 30 minutes free pass including towel. Flip flops and cap are mandatory and can be purchased at the wellness reception. Advance booking is required.
Underage below 12 years old are not allowed to access. Please consult the schedules with the property for children from 12 to 18 years old.

The only pets allowed are dogs. The price is 40 EUR per dog per night (no weight limit, maximum two dogs). For more information, guests can contact the hotel.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 2079 reviews
Cleanliness: 7.8
Service: 9.3
Location: 9.3
Room Quality: 7.8
Amenities: 8.3
Value for Money: 8.8
Food and Beverage: 8.8
Overall Experience: 8.7
R
Robert • family_with_children • es
10
Pros:

El trato

Cons:

Todo ha estado bien

2026-03-06 • via Nuitee
S
Shoh • couple • mx
10
Unforgettable memories at Melia Princesa
Pros:

Level club bar was great

Cons:

If there was an offer of disposable underwear for spa this hotel was 10/10

2026-03-05 • via Nuitee
P
paulino • couple • es
8
Bien para un fin de semana.
Pros:

Ubicación, cerca de plaza España y Gran Vía.

Cons:

Algo de ruido exterior en la habitación.

2026-03-02 • via Nuitee
F
Filipe • couple • pt
8
Hotel excelente em termos de localização e comodidades! Funcionários prestáveis e simpáticos!
Pros:

A simpatia dos funcionários!
A localização, limpeza e comodidades das instalações!

Cons:

O estacionamento, devia ter um desconto maior e por mais tempo!
Nos wc, faltam alguns pormenores como sacos para os pensos higiénico, estava lá o sítio mas vazio, toucas para o banho e escovas de dentes descartáveis!

2026-03-02 • via Nuitee
J
JOSE G • couple • us
7
Pros:

Localización , amables

Cons:

Temperatura de la habitación y tamaño

2026-03-02 • via Nuitee
G
Giulia • couple • it
10
2026-03-02 • via Nuitee
D
Daniel • couple • es
10
2026-03-01 • via Nuitee
P
Peter Chao • family_with_children • tw
3
2026-03-01 • via Nuitee
A
Ahola • couple • hr
10
2026-02-28 • via Nuitee
M
Melissa • family_with_children • it
9
Very good hotel but more of a convention center, a bit noisy
Pros:

Comfortable, clean, kind staff, excellent breakfast

Cons:

The internal pool under payment and with very limited time for kids (we booked the hotel because of the pool), and to pay 15 euros per person per day to use it between 12-16hs was not nice and also would mean not being able to enjoy the city ding lunch time…. This information is not clear in booking…. Not mentioned during check out, we discover when we got to the pool and my son was so disappointed to leave….

2026-02-28 • via Nuitee
T
Tania • couple • pt
10
Recomendo e espero regressar!!!
Pros:

Cama confortável
Limpeza
Localização
Metro a poucos metros

Cons:

Nada a apontar.

2026-02-26 • via Nuitee
J
juancarlos2015 • couple • es
6
Hotel Funcional a un paso de la Plaza de España
Pros:

El espacio bien aprovechado en la habitacion que comparte armario entre el recibidor y el baño. El desayuno bastante correcto. La atención y amabilidad de los empleados es un plus.

Cons:

Las habitaciones algo pequeñas aunque funcionales. La iluminacion algo escasa para mi gusto. El acceso al hotel un tanto complicado por la obras en el edificio contiguo.

2026-02-25 • via Nuitee
G
Ghidoni • couple • gb
7
2026-02-24 • via Nuitee
N
Natalia • family_with_children • gi
10
Pros:

Very helpful staff, very professional and friendly and accommodating. Hotel is nice and very central. Very comfortable beds.

2026-02-24 • via Nuitee
A
Alexander • couple • de
7
2026-02-23 • via Nuitee
O
Ofer • couple • il
9
2026-02-22 • via Nuitee
C
Conde • couple • es
8
Rápida e intensa
Pros:

Su ubicación, la amabilidad del personal, la atención, todo perfecto.

2026-02-22 • via Nuitee
L
lizi • couple • il
10
אחזור בשמחה
Pros:

מלון נקי, יפה מיקום מעולה

2026-02-22 • via Nuitee
S
Sebastián • couple • es
10
Increíble estancia en Meliá
Pros:

La atención al cliente fue increíble , me ayudaron a preparar la habitación para mis amigos

2026-02-13 • via Nuitee
L
Lucía • couple • es
10
2026-02-12 • via Nuitee