Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Good breakfast
Cons:
Housekeeping issues
Noise from renovations
Limited pool access

Categories

Cleanliness
7.8
The housekeeping only made the beds; cleanliness was not consistently highlighted.
Service
9.3
Some staff members were helpful, though experiences varied.
Location
9.3
The location was frequently praised for its convenience and access to key city areas.
Room Quality
7.8
Rooms need improvement; some noted issues with the condition of carpets and space.
Amenities
8.3
Amenities were good, but the pool access was problematic due to scheduling difficulties.
Value for Money
8.8
Value perception varied; described as overpriced in some areas but good overall.
Food and Beverage
8.8
Breakfast and dining were often considered good, though pricing was questioned.
Overall Experience
8.7
Overall, experiences ranged but many found it to be a decent stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:54

Property Description

Luxurious Accommodations
Experience the elegance and comfort of the Meliá Madrid Princesa, offering rooms with stunning views of the Royal Palace and exclusive amenities like a pillow menu and Nespresso space.

Fine Dining Experience
Indulge in Mediterranean cuisine at Mosaico restaurant, known for its traditional recipes and seasonal ingredients. Enjoy a hearty buffet breakfast and complimentary coffee in the morning.

Convenient Location
Located just minutes away from Plaza España and Gran Via, with easy access to public transportation, the hotel is the perfect base for exploring Madrid's attractions.

Book now to elevate your stay at Meliá Princesa and enjoy a luxurious experience in the heart of Madrid.

Important information:

All cots are subject to availability.

Please note that when booking more than 9 rooms, different policies and additional supplements may apply.

Please note that guests must present the credit card used to make the reservation on arrival.

When booking half-board and full board, please note that drinks are not included.

Please note that Exclusive pool promotion for hotel guests: 30 minutes free pass including towel. Flip flops and cap are mandatory and can be purchased at the wellness reception. Advance booking is required.
Underage below 12 years old are not allowed to access. Please consult the schedules with the property for children from 12 to 18 years old.

The only pets allowed are dogs. The price is 40 EUR per dog per night (no weight limit, maximum two dogs). For more information, guests can contact the hotel.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 2079 reviews
Cleanliness: 7.8
Service: 9.3
Location: 9.3
Room Quality: 7.8
Amenities: 8.3
Value for Money: 8.8
Food and Beverage: 8.8
Overall Experience: 8.7
S
Sebastián • couple • es
10
Increíble estancia en Meliá
Pros:

La atención al cliente fue increíble , me ayudaron a preparar la habitación para mis amigos

2026-02-13 • via Nuitee
L
Lucía • couple • es
10
2026-02-12 • via Nuitee
G
gabriel alexis • family_with_children • es
10
Pros:

La habitación con hidromasaje y level one

2026-02-08 • via Nuitee
B
Bernabé • couple • es
10
Perfecta.
Pros:

Todo. El servicio al cliente, la amabilidad y fiabilidad a la hora de resolver problemas.

Cons:

Ninguna pega.

2026-02-08 • via Nuitee
H
Helder • family_with_children • pt
9
2026-02-08 • via Nuitee
O
Oliver • family_with_children • no
5
Aldri igjen! Dyrt og lite fint.
Pros:

Beliggenheten er god!

Cons:

Personalet hilste ikke, ved bassenget ble vi nesten sendt ut igjen og måtte insistere at vi bestilte time. Timebestilling ved et basseng har jeg aldri opplevd før og i tillegg var vannet kaldt i bassengene.

2026-01-31 • via Nuitee
H
Hesham • solo_traveller • eg
8
Comfortable
Pros:

Pleasant staff and very helpful.
Clean , unfortunately the Noise from street is the only thing was negative but I guess it has nothing to do with the hotel itself if you going to to role out the Insulation of the windows

Cons:

Designs and locations

2026-01-30 • via Nuitee
J
Juan • family_with_children • es
10
Todo perfecto
Pros:

Todo perfecto tanto calidad como situacion

Cons:

Nada

2026-01-27 • via Nuitee
J
JOANNA • extended_group • us
6
Cons:

El deterioro de las habitaciones y los baños

2026-01-26 • via Nuitee
M
Mark • couple • gb
4
Pros:

Breakfast and the bed. I was left a 40 year birthday treat in the room which was a lovely touch.

Cons:

The pool was too cold as was the 'hot tub'. The room was small for the price, scaffolding and builders everywhere and the hotel holds conferences and dinners, it had one for burns night which meant lots of resources were not avalaible.

2026-01-26 • via Nuitee
K
Kohl • couple • fr
7
2026-01-23 • via Nuitee
I
ibrahima • family_with_children • fr
9
2026-01-20 • via Nuitee
M
Manuel • couple • es
10
Excelente
Pros:

Todo lo del hotel estuvo excelente, todo perfecto, lo recomiendo

2026-01-20 • via Nuitee
W
wanxiong • couple • es
1
一大早就装修 电钻声没办法睡
2026-01-20 • via Nuitee
E
Elisa • couple • es
10
Perfecto
Pros:

Todo

Cons:

Nada

2026-01-19 • via Nuitee
C
Cristhian • couple • es
10
2026-01-19 • via Nuitee
J
Jordan • couple • es
10
2026-01-19 • via Nuitee
E
Elisa • solo_traveller • es
10
Genial para pasar unos días en Madrid
Pros:

Todo

2026-01-19 • via Nuitee
E
eliot • couple • fr
9
2026-01-19 • via Nuitee
C
Christian • extended_group • es
10
2026-01-19 • via Nuitee