Exe Rey Don Jaime Hotel

Hotels
Hotusa
8 (128 reviews)
Avenida Baleares 2, Valencia, Valencia, 46023 , Valencia , ES

Facilities

Electric car charging station
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Guest education on local ecosystems and culture
Sustainability/community reinvestment (10% revenue or more)
Free WiFi
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Exceptional service
Delicious food
Cons:
Cleanliness issues
Inadequate room conditions
Value for money concerns

Categories

Cleanliness
6.46
There are complaints about bad smells in the rooms and thin walls.
Service
9.93
Exceptional service mentioned across multiple reviews, praised by many guests.
Location
9.47
Great location mentioned multiple times, highly appreciated by guests.
Room Quality
7.42
Reports of small rooms and thin walls, with mixed feelings about comfort.
Amenities
7.45
Several amenities are mentioned but with some issues, like poor air conditioning.
Value for Money
6.41
Noted that the hotel is not worth its price, with complaints on renovations needed.
Food and Beverage
8.46
Food service is highly praised, but dining options limited for certain guests.
Overall Experience
8.43
Overall, mixed reviews with both positive highlights and significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:02

Property Description

Experience the vibrant heart of Valencia at the Exe Rey Don Jaime Hotel, where modern comfort meets exceptional service.

Recreational Bliss
Unwind and soak up the sun by our inviting outdoor pool or explore the stunning city on one of our rental bicycles.

Culinary Delights
Indulge your taste buds at our on-site restaurant, Cristina, or grab a casual bite from the coffee shop. Enjoy your favorite drink at the stylish bar/lounge or opt for the convenience of 24-hour room service.

Unmatched Comfort
With 319 air-conditioned rooms featuring minibars, complimentary Wi-Fi, and digital programming, your stay promises relaxation and entertainment. Our convenient amenities, including a business center and dry cleaning services, ensure every need is met.

Don’t miss out on an unforgettable stay—book your room at Exe Rey Don Jaime Hotel today!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The seasonal pool will be open from June to August.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VLC

Property Policies

  • Pets

    Pets not allowed

  • Parking

    Parking height restrictions apply

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

Location

Guest Reviews

8
Based on 128 reviews
Cleanliness: 6.46
Service: 9.93
Location: 9.47
Room Quality: 7.42
Amenities: 7.45
Value for Money: 6.41
Food and Beverage: 8.46
Overall Experience: 8.43
K
kaiviti2007 Family Brussels
8
Good location and good buffet breakfast
Pros:

Nice spacious rooms. Reception correct. Very good buffet breakfast.
Hotel wel located and close to different musea and aquarium. Wifi good quality.

2026-01-02 via Tripadvisor
3
380andjelijas Couples Belgrade
10
Recommendation
Pros:

The hotel is excellent. We stayed for 3 nights, we enjoyed it. Quiet surroundings, good isolation, excellent breakfast, everything was clean, the staff cleans the room every day and changes the towels, it is very cheap and worth paying for breakfast as well.
All recommendations for this hotel, we will come back again❤️

2025-12-27 via Tripadvisor
_
_C3336KJ Couples Belgrade
10
Wholehearted reccommendation
Pros:

We stayed for three nights (11 to 14 Oct) with breakfast in the hotel, room 410, and were extremely happy with everything. The spaceousness, cleanliness, the furniture, the elevators, the breakfast, the staff. The receptionists helped us out by printing out my flight boarding info on the morning we left, free of charge. We also appreciated the fact that final check-out time was 12 o'clock.

We could have been better off with any sort of slippers in the room since we traveled with minimal luggage and did not have any.
Finally, the walls are too thin and I could not sleep throughout the first night because of the noise coming from the adjacent room.
We spent all days outside so we did not see or use any of the facilities like a swimming pool, we did not even know there was one.

2025-10-15 via Tripadvisor
L
Luis
6
Pros:

Good but not great

2025-10-12 via Nuitee
M
Michael
10
Pros:

.

2025-10-11 via Nuitee
S
Samantha partner
4
Pros:

The room smelt like rotten eggs and fish, the bathroom was dirty and outdated.

2025-09-30 via Nuitee
5
574tanmaym Couples Mumbai, Maharashtra
10
Best hotel in great location
Pros:

Excellent hotel . Good room with best amenities, electric kettle, great outside view , very comfortable bed and nice air conditioning. We had wonderful breakfast with large spread of variety . Hotel employees are highly courteous and helpful . Nice stay of one night we had and enjoyed .

2025-09-26 via Tripadvisor
G
Glen partner
6
Pros:

Hotel was convenient and we were able to walk to most places that we wanted to see.
Hotel seems a little dated and I would consider it over priced for the accommodations had.
Very small room and air conditioning was barely adequate to cool the room.
Breakfast was OK. Nothing special but adequate.
Overall - an OK place to stay but nothing special.

2025-09-18 via Nuitee
F
Flyinglarks Couples Wollongong, New South Wales
8
Clean and Comfortable.
Pros:

We only spent one night at the Exe, but we enjoyed our stay. The rooms are small but clean and the bed was very comfortable. Our room was equipped with a kettle, tea and coffee. Breakfast was nice with lots to choose from.

2025-09-15 via Tripadvisor
A
Ariana partner
8
Pros:

Overall pretty good. AC in the rooms and upper floors was definitely not functioning properly. Our thermostat said it was set to 18° C but it felt like 24° or 25° C. It was also muggy on every level except the base floor. Other than that everything wasn’t bad. Probably our least favorite stay in Spain compared to 4 other hotels but still not bad over all.

2025-08-30 via Nuitee
A
anneluce2024 NONE
4
Not worth the money
Pros:

This hotel is not worth its money.
Bathrooms need urgent renovation, there is a bad smell in the rooms on and off. The walls are very thin so you can hear your neighbour.
The only positive is , it is very close to the beautiful Museum of the sciences.
I will certainly never return and not recommend this place to anyone.

2025-08-16 via Tripadvisor
C
Coleen Tracey family
4
Pros:

Excellent central location to the beach and towns, comfortable beds, lovely breakfast but the rooms are old and tired and very dark. The floors are peeling, furniture is chipped, soap dispensers kept falling off the wall. Shower only worked after modifying. The pool tiles are quite mouldy and the water quite dirty as are the ceiling filters in reception. Limited options for an evening vegetarain meal rhatbhad been paid for in advance so had to dine out. The staff in the dining room work extremely hard but i didnt like seeing cloths used for tables being used for the chairs that have had skin on and kids shoes! Ive stayed in better lower star Eurostars hotels in Valencia so this was all round disappointing

2025-08-16 via Nuitee
I
Ivan
10
Pros:

I've been to 63 countries and Rey Ex Don Jaime has been the best personal I've dealt with regarding the professionalism and the kindness, thank you to the reception crew Eloi, Raquel, Salvador, Enrique, Sofia, Tomas, Carlota, Jose, Oscar, Santi, Giorgia, Angels, and the best manager Teresa. I can't stop talking about the food at the hotel that very exceptional and delicious, the chefs should deserve to be recognize, thank you to Gerry, Alba, Sebastian, and Lucia for being the best chefs at a hotel chain. In addition thank you to the dinning crew and bar personal Zynab, Javi, Fernando, Felix, ria, Ghizlan 1 & 2, Lucia, Marci, Leire, Laura. lastly Vilma, yolanda for making my room comfortable and Olver, Nildo. Raquel from events as well.

2025-08-03 via Nuitee
R
Rebecca Anne partner
6
Pros:

On entering the hotel the Property looked nice and was lovely and cool.
We were dissapointed with the comfort of the beds and asked for topas, Air conditioning was not cool enough so room was stuffy.
Pool area was very disappointing for our entire trip we was not able to use as the beds were limited so had no where to be comfortable or leave towels while we took a swim. There is a large outside space where another pool could be located or at least beds positioned with covers from the sun.
The gym is very disappointing limited space and equipment is well past its date with rust showing.

2025-07-24 via Nuitee
M
M8796UEnancyh Couples
2
no AC, hot rooms
Pros:

No AC, hotel keeps saying that there is one unit only, and it’s not enough to keep up with all hotel rooms. Technician has been in my room twice and no help

2025-06-29 via Tripadvisor
K
Kevin family
4
Pros:

Good location halfway between beach and old town (though I don’t recommend the beach for swimming, dirty sand, floating plastic and oily water). Pool… not really. Small, mold growing around greasy pool edge. Breakfast good. Lots of options, even gluten free. Most of staff very nice; one barman was rude; later I ordered a Caesar salad and received it topped with salted mayo in place of dressing. It was inedible. I did not touch it. They asked why. The “chef” came out and shoved the bottle of dressing in my face. I paid. A woman had just checked in, she came down and showed the desk staff a photo on her phone and said, what animal is this? The staff responded “we don’t know” She asked could you Please remove it from my room. I’ll never know what it was. Thankfully we were leaving.
4 stars? I don’t think so.

2025-06-28 via Nuitee
A
Ana
4
Pros:

This hotel needs to be upgraded. The air conditioner doesn’t work. The rooms smell like sewer or smoke. We requested to change our room to another but it was smaller and same thing. We could not turn off the lights because the switch for the lights were connected to the charging plugs. We ended up unscrewing the light bulbs.
t I do not recommend to anyone to stay here unless they update it.

2025-06-26 via Nuitee
F
Francisco
8
Pros:

I got there a little early after a 15 h trip and had to wait several hours in the lobby until 3:00 pm. Apparent intentions of the front desk personnel to help did not produce any results.
The facilities are good and comfortable. The location is very good

2025-05-29 via Nuitee
D
D667PCjeromet Business
2
Refusing to open the swimming pool
Pros:

Currently staying here for sport and the swimming pool is closed because they don’t consider 30 degrees as “in season.” Really poor decision as the site was chosen because it had a pool.

Their only advice was we can use a pool at their sister hotel.

2025-05-23 via Tripadvisor
L
Laura
8
Pros:

Good location, very clean

2025-05-13 via Nuitee