TrangTrang Boutique Hotel

Hotels
9.1 (1829 reviews)
104 Ma May Str, Hoan Kiem District , Hanoi , VN

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Noise at night
Cleanliness issues

Categories

Cleanliness
8.49
Cleanliness mentioned negatively, particularly regarding smell and general cleanliness.
Service
9.96
Staff were consistently described as helpful and friendly, particularly Celine who received multiple commendations.
Location
9.5
Great location in the old quarter, very convenient for exploring.
Room Quality
8.45
Mixed reviews; some rooms reported noise and low ceilings affecting comfort.
Amenities
8.98
Amenities not explicitly mentioned, but sufficient for guest needs.
Value for Money
8.94
Guests reported good value for the price paid.
Food and Beverage
8.99
Not explicitly mentioned, assumed standard quality.
Overall Experience
9.46
Overall positive sentiments, with guests feeling their stay was enjoyable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:12

Property Description

Central Location in Hanoi
Trang Trang Boutique Hotel is conveniently situated in the heart of Hanoi, just a short walk from popular attractions like Hanoi Old City Gate, Thang Long Water Puppet Theater, and Hoan Kiem Lake.

Comfortable and Well-Equipped Rooms
Guests can expect air-conditioned rooms with modern amenities such as a flat-screen TV, minibar, and private bathroom. The hotel ensures a comfortable stay with allergy-free rooms and attentive concierge services.

Convenience at Your Fingertips
From free WiFi throughout the property to a 24-hour front desk and currency exchange services, Trang Trang Boutique Hotel takes care of all guest needs efficiently. Additionally, the option for a paid airport shuttle service adds to the overall convenience.

Book your stay at Trang Trang Boutique Hotel for a memorable experience in Hanoi!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Location

Guest Reviews

9.1
Based on 1829 reviews
Cleanliness: 8.49
Service: 9.96
Location: 9.5
Room Quality: 8.45
Amenities: 8.98
Value for Money: 8.94
Food and Beverage: 8.99
Overall Experience: 9.46
A
Annika_Ma • solo_traveller • de
7
2026-09-17 • via Nuitee
P
Ploy • extended_group • gb
9
Pros:

Location is perfect. Staff (Especially Celine) are welcoming, helpful and friendly.

Cons:

Bathroom- sink leaking
Outside noise

2026-09-13 • via Nuitee
T
Toàn • solo_traveller • vn
10
Pros:

Dịch vụ tốt

2026-09-13 • via Nuitee
A
Ana • extended_group • es
10
Agradable
Pros:

La ubicación era perfecta y la chica de recepción muy amable y encantadora.

Cons:

No me gusta que no tenga ventanas las habitaciones y por ende el tema de ventilar y la humedad que se concentra dentro de las mismas es horrible.

2026-09-12 • via Nuitee
I
Izzie • couple • ie
10
Pros:

Great location, friendly staff and very clean room. Excellent stay!

2026-09-11 • via Nuitee
E
EE YAN • family_with_children • my
10
Pros:

The staff was very helpful and quick response, especially Jerry, Celine, and another guy who we missed his name. The first night there was no hot water and the staff immediately helped solve it. The staff were all very nice, approachable, great service n we had a wonderful experience!
The location is very convenient. There is a 24h convenient store next to the hotel. Massage centre and food store are all walkable.

Cons:

The rooms were quite old-fashioned and a bit worn out. The VIP room has a low ceiling, which I would not recommend to tall guests.

2026-09-10 • via Nuitee
I
Ilana • solo_traveller • il
10
Pros:

The stuff is super friendly and helpful. I arrived way before time and the room was naturally not ready, so instead of letting me wait, they upgraded my room. Great service :)

2026-09-06 • via Nuitee
O
orit • couple • il
10
2026-09-06 • via Nuitee
B
Bagarra • extended_group • ph
10
HIGHLY RECOMMENDED!!!
Pros:

The location is being close to shops, parks and other places to visit. The room is spacious, clean and smells good. They also have a free candies and bananas at the lobby.

2026-09-06 • via Nuitee
M
Martijn • solo_traveller • nl
10
Perfecte locatie en goede service en zorg van personeel
Pros:

De goede service. Met name van de gastvrouw: Celine

Cons:

Niets

2026-09-05 • via Nuitee
C
Christine • solo_traveller • nz
10
Pros:

The location was great, close to everything we needed.
What stood out though were the staff.
Celine was the day staff & she was exceptional. Her English was great so she was able to help,advice, suggest all sorts of things for us even when we moved on. We were very very grateful. The guys rostered in the evenings were very good as well, again easy to communicate with. We will be returning to Hanoi in a week so will definitely rebook this hotel.

Cons:

Nothing to mention.

2026-09-05 • via Nuitee
H
Hengkie • solo_traveller • us
10
2026-09-03 • via Nuitee
S
Scadeng • couple • gb
10
2026-09-02 • via Nuitee
C
Chiaju • couple • tw
10
Pros:

服務人員很親切,反應問題馬上解決

2026-09-02 • via Nuitee
M
Maayan • solo_traveller • il
10
2026-09-01 • via Nuitee
T
Thu • solo_traveller • vn
10
2026-09-01 • via Nuitee
M
Martina • couple • it
10
Pros:

ci hanno fare upgrade gratuito della stanza.
gentilissimi anche a lasciare il bagaglio per 4 giorni in hotel mentre eravamo a Sa Pa. Ci hanno anche fatto fare una doccia dopo il check-out. Mr. Ben e Mrs. Celine sono gentilissimi e super cute. :)

2026-08-31 • via Nuitee
D
dani • couple • es
8
2026-08-29 • via Nuitee
E
Eszter • couple • il
10
2026-08-27 • via Nuitee
D
Dana • couple • il
9
מושלם!
Pros:

הצוות היה מדהים
מיקום מעולה
חדר נקי
עשו שירותי כביסה מעולים
הסעות זולות - כדאי להשתמש!

Cons:

החלון לא היה אטום עד הסוף אז האור נכנס פנימה באמצע הלילה. הם אמרו שיטפלו בזה.
בנוסף, החלון מופנה כלפי המסדרון ולא כלפי חוץ אז אין אוורור

2026-08-26 • via Nuitee