AC Hotel Iberia Las Palmas by Marriott

Hotels
AC Hotels by Marriott
8.1 (3622 reviews)
Avenida Alcalde J. Ramirez Bethencourt, 8 , Las Palmas , es

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Great location
Cons:
Poor cleanliness
Maintenance issues
Food quality concerns

Categories

Cleanliness
7.36
Multiple reviews mention poor cleanliness and issues with humidity and odors.
Service
8.83
Overall, the staff is described as friendly and accommodating, though some experiences vary.
Location
8.87
Great location with accessibility to parking and city center.
Room Quality
7.82
Rooms noted for being spacious but with several complaints about maintenance and odors.
Amenities
7.85
Some amenities reported positively, but several important ones lack availability or quality.
Value for Money
8.31
Generally considered good value, though issues in service and room quality might affect perception.
Food and Beverage
7.36
Food quality considered subpar in several reviews regarding the bar.
Overall Experience
8.43
Guests experienced mixed feelings, with strong points in service but notable issues in cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 11:14

Property Description

Luxurious Accommodations
Indulge in modern, air-conditioned rooms at the oceanfront AC Hotel Iberia Las Palmas. Relax in comfort with a king-size or double bed adorned with 4 pillows, a desk, flat-screen TV, and mini bar. Upgrade to a Junior suite for a sofa bed and complimentary WiFi.

Top-Notch Amenities
Unwind at the rooftop pool or maintain your fitness routine at the gym. Enjoy the convenience of free toiletries in your private bathroom. Stay connected with free WiFi available throughout the hotel, including in all rooms. Benefit from the 24-hour reception for any assistance needed.

Prime Location
Located in the historic Vegueta district, our hotel is just a short drive from the picturesque Las Canteras Beach and the bustling Port. Embrace the vibrant culture and attractions of Las Palmas right at your doorstep.

Ready to experience luxury and convenience at AC Hotel Iberia Las Palmas? Book your stay now and elevate your travel experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LPA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs EUR 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.1
Based on 3622 reviews
Cleanliness: 7.36
Service: 8.83
Location: 8.87
Room Quality: 7.82
Amenities: 7.85
Value for Money: 8.31
Food and Beverage: 7.36
Overall Experience: 8.43
S
S couple ee
4
Stay not that great
Pros:

Liked that location was somewhat good. It was next to a busy road, but could walk to shopping street and stores and beach. Liked that hotel had 24/7 reception.

Cons:

Had balcony but no balcony furniture. Kettle was rusting from the inside. Lifts in the building were shaky and felt unsafe. Door was not soundproof, could hear people walking outside in the corridor. Room was smelly, like mold. Construction in the room wasn't done very well. Floors had marks, was little broken in the room and on balcony.

2026-03-14 via Nuitee
L
Laetitia extended_group ma
10
Pros:

L accueil et les équipes sont agréables.
La chambre était spacieuse, propre et bien équipée.
L hôtel dispose d un restaurant.

2026-03-14 via Nuitee
R
Rafael CL couple cl
9
2026-03-13 via Nuitee
L
Linda couple es
8
2026-03-12 via Nuitee
I
Ivana family_with_children sk
10
Pros:

The location is 10 minutes walk towards the bus station and down town which is excellent. The staff is very caring in this hotel. From reception, housekeeping they were very kind. Breakfast is top, great selection, always enough variety to choose from, such as fruit, cheese, ham, homemade cake, yogurts, etc.... The breakfast team dedication is top notch. You can order omelette, scrambled eggs, etc in the morning. Different variety of milks are offered as well. The open pool in 11 floor has a great view, offering refreshing swim and the fitness room is as well ok.
We liked the feeling of being welcomed, safe and around staff which had a smile every time. Next time we will come again.

2026-03-11 via Nuitee
A
Alisa couple es
10
Buen precio calidad
Pros:

Todo está bien , buen diseño , limpio

Cons:

Todo está bien

2026-03-11 via Nuitee
S
SANTIAGO couple es
7
2026-03-11 via Nuitee
F
Florian solo_traveller at
3
Dieser Preis - Leistung - nebenbei Riesige Baustelle Parkplatz nur begrenzt schlechtes WLan
Pros:

Personal

Cons:

Die Zimmer , das Hotel , Abendessen , der Preis

2026-03-10 via Nuitee
M
Mariano solo_traveller es
9
Confortabilidad y equipo humano de trato afable y servicial.
Pros:

Hola,

Destacaría confort general y equipo humano conforma el hotel, trato y atención afable.

Cons:

Nada que objetar...

2026-03-10 via Nuitee
L
Linda couple it
1
Esperienza al Mariott molto deludente. Camera sporca, personale per niente accogliente, la vista oceano selezionata in r
Pros:

Colazione

Cons:

Camera sporca, personale non accogliente, vista oceano in realtà è vista porto

2026-03-09 via Nuitee
C
Charlotte solo_traveller dk
5
Hotellet gør det de skal, venligt personale, men triste og slidte omgivelser.
Pros:

Beliggenheden var central i forhold til det jeg skulle foretage mig

Cons:

Meget slidt inventar på værelset.
Morgenmadslogistikken er ualmindelig rædselsfuld. Ingen gæster kan finde ud af at betjene kaffemaskinerne, som i øvrigt hele tiden løb tør for vand, personalet havde generelt svært ved at følge med. Buffeten er kedelig, brødristerne af ældre dato, det tog ca. 8 minutter at riste 1 stk brød. I det hele taget trænger alt til en opgradering.

2026-03-08 via Nuitee
S
Saturnino family_with_children es
9
Pros:

La atención

Cons:

Los colchones, no eran ni cómodos ni confortables.

2026-03-08 via Nuitee
M
Manuel family_with_children es
5
Pros:

El trato del personal y la ubicación.

Cons:

Estuvimos hace 6 años y nos gustó. Ahora da sensación de necesitar reforma. Moqueta del pasillo levantándose, e suelo de la habitación dañado por un lado y el de la terraza levantadoymuy oscura la habitación

2026-03-08 via Nuitee
G
Gisela couple es
5
2026-03-08 via Nuitee
K
Kevin José couple es
2
Para olvidar
Pros:

Nada

Cons:

Pedimos habitación con vistas y bañera y nos dieron vistas a la obra en vez de la otra zona y con plato ducha el piso ese de madera súper aruñado le faltaban cachos el secador no servía no volveré

2026-03-07 via Nuitee
J
Jade family_with_children ie
10
Pros:

It was huge and lots of water in the room. Big comfy beds

2026-03-07 via Nuitee
R
Robert couple de
5
Pros:

Große Zimmer, großes Bett, sehr freundlicher Service

Cons:

Sauberkeit und Fußboden-Schäden im Bad mit Sanierungsbedarf

2026-03-06 via Nuitee
R
Ruth couple es
8
Comodidad y cercanía en la ciudad
Cons:

Los ascensores

2026-03-06 via Nuitee
M
Marco solo_traveller es
9
2026-03-05 via Nuitee
M
Marco solo_traveller es
8
2026-03-05 via Nuitee