Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Convenient location
Clean and comfortable rooms
Helpful staff
Cons:
Inconsistent air conditioning
Limited beverage options in the lobby

Categories

Cleanliness
7.84
The hotel is very clean and the rooms are comfortable.
Service
8.81
Staff was helpful and provided good assistance during the stay.
Location
8.85
Great location near the train station and tourist attractions.
Room Quality
8.3
Rooms are spacious and comfortable.
Amenities
8.33
The hotel has a hot spring and massage chairs available for guests.
Value for Money
8.29
Good value for the quality and facilities provided.
Food and Beverage
7.84
There are local restaurants nearby worth trying.
Overall Experience
8.11
An enjoyable stay with a good balance of comfort and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:53

Property Description

Convenient Location
Hotel New Palace is ideally situated in Shingu, just steps away from popular attractions like Shingu Castle Ruins Park and Kumano Hayatama Taisha.

Comfortable Accommodation
Guests can enjoy a relaxing stay in our well-equipped rooms featuring flat-screen TVs, air conditioning, and work desks for convenience.

Great Amenities
Take advantage of our complimentary bikes to explore the area, dine in our on-site restaurant, and stay connected with free WiFi available throughout the property.

Book your stay at Hotel New Palace now to experience the perfect blend of comfort and convenience during your visit to Shingu.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 178 reviews
Cleanliness: 7.84
Service: 8.81
Location: 8.85
Room Quality: 8.3
Amenities: 8.33
Value for Money: 8.29
Food and Beverage: 7.84
Overall Experience: 8.11
B
BEATRIZ • couple • es
7
Pros:

Buen desayuno con productos locales de calidad
Tienen asientos para masajear el cuerpo después de ir al baño público

Cons:

El tamaño de la habitación es justo como la mayoría de los alojamientos de Japón.

2026-06-25 • via Nuitee
李 • extended_group • tw
10
2026-06-25 • via Nuitee
L
LI-MIN • extended_group • tw
9
2026-06-24 • via Nuitee
K
Ken • family_with_children • au
10
A very good hotel to which I hope to return.
Pros:

The hotel is just 6 minutes walk from Shingu Railway Station.. in a quiet area, and has an excellent hot bath.

2026-06-04 • via Nuitee
C
Cheng Hou • couple • tw
8
舒適的住宿體驗
Pros:

住起來舒適離車站也近,後面還有很大的超市

2026-06-02 • via Nuitee
S
Sally • solo_traveller • au
9
2026-05-29 • via Nuitee
C
Chih Lung • couple • tw
10
非常好
Pros:

早餐非常棒！房務人員很用心！很貼心！非常棒！

2026-05-25 • via Nuitee
T
Tomoki • family_with_children • jp
8
他の宿泊先と比較して一番良かった
Pros:

大浴場が良かった
部屋も価格の割には広くて良かった

2026-05-05 • via Nuitee
素美 • couple • tw
8
2026-05-03 • via Nuitee
M
MINORU • solo_traveller • jp
7
Pros:

立地がよく、ダイエーが近くで買い物も出来て便利だった。

Cons:

駐車場がいっぱいで、ホテルからやや離れた場所になってしまった。

2026-05-03 • via Nuitee
N
nobuyuki • solo_traveller • jp
5
2026-04-30 • via Nuitee
S
Samuel • couple • us
8
2026-04-29 • via Nuitee
A
Akimitsu • couple • jp
8
2026-04-20 • via Nuitee
Y
yumiko • couple • jp
9
大浴場サイコー！
Pros:

大浴場が良かった。
駅から少し離れているけど、天気も良かったし、観光するのに便利だった。
電動アシスト自転車を無料で借りられたのがありがたかった。
素泊まりだったが、次は朝食バイキングも利用したい。

Cons:

特にない

2026-04-11 • via Nuitee
J
Jun Hao • couple • my
8
2026-04-09 • via Nuitee
S
SHUN YI • couple • tw
6
2026-03-31 • via Nuitee
Y
YING-MAO • couple • tw
9
2026-03-24 • via Nuitee
G
Grace • extended_group • ca
9
2026-03-23 • via Nuitee
T
Toshimitsu • couple • jp
7
比較的良かった。機会があればまた利用したい
Pros:

部屋が広く、ゆったりしていた。

Cons:

朝食をもう少し改善してほしい。

2026-03-16 • via Nuitee
A
Anh • couple • nl
6
2026-03-15 • via Nuitee