Hotel New Palace

Hotels
8.3 (162 reviews)
Shingu 7683-18 , Shingu , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Fax/photocopying
Kid meals
Public Bath
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Convenient location
Clean and comfortable rooms
Helpful staff
Cons:
Inconsistent air conditioning
Limited beverage options in the lobby

Categories

Cleanliness
7.84
The hotel is very clean and the rooms are comfortable.
Service
8.81
Staff was helpful and provided good assistance during the stay.
Location
8.85
Great location near the train station and tourist attractions.
Room Quality
8.3
Rooms are spacious and comfortable.
Amenities
8.33
The hotel has a hot spring and massage chairs available for guests.
Value for Money
8.29
Good value for the quality and facilities provided.
Food and Beverage
7.84
There are local restaurants nearby worth trying.
Overall Experience
8.11
An enjoyable stay with a good balance of comfort and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:53

Property Description

Convenient Location
Hotel New Palace is ideally situated in Shingu, just steps away from popular attractions like Shingu Castle Ruins Park and Kumano Hayatama Taisha.

Comfortable Accommodation
Guests can enjoy a relaxing stay in our well-equipped rooms featuring flat-screen TVs, air conditioning, and work desks for convenience.

Great Amenities
Take advantage of our complimentary bikes to explore the area, dine in our on-site restaurant, and stay connected with free WiFi available throughout the property.

Book your stay at Hotel New Palace now to experience the perfect blend of comfort and convenience during your visit to Shingu.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 162 reviews
Cleanliness: 7.84
Service: 8.81
Location: 8.85
Room Quality: 8.3
Amenities: 8.33
Value for Money: 8.29
Food and Beverage: 7.84
Overall Experience: 8.11
Y
YING-MAO • couple • tw
9
2026-03-24 • via Nuitee
G
Grace • extended_group • ca
9
2026-03-23 • via Nuitee
T
Toshimitsu • couple • jp
7
比較的良かった。機会があればまた利用したい
Pros:

部屋が広く、ゆったりしていた。

Cons:

朝食をもう少し改善してほしい。

2026-03-16 • via Nuitee
A
Anh • couple • nl
6
2026-03-15 • via Nuitee
K
KUN YAO • couple • tw
10
2026-03-02 • via Nuitee
E
Elisa BCN 6 • couple • es
9
Hotel confortable a prop de l'estació
Pros:

Habitació confortable.

2026-03-01 • via Nuitee
石原 • couple • jp
10
対応が満足
Pros:

チェックアウトして、荷物を預けて、無料自転車を借りて、午前中に観光できた。スタッフは気持ち良く対応していただき、ありがとうございます。

Cons:

特に見当たらない。

2026-02-22 • via Nuitee
C
Chizuru • extended_group • jp
10
ラッキー
Pros:

お部屋が広くて、テンション上がりました。

Cons:

特にないです。

2026-02-22 • via Nuitee
M
Maho • couple • jp
10
2026-01-25 • via Nuitee
C
Chitose • solo_traveller • jp
8
お得
Pros:

部屋が広く鏡が大きい
大浴場も良かったです

Cons:

特になし

2026-01-21 • via Nuitee
Y
YUKIKO • couple • jp
6
2026-01-20 • via Nuitee
N
naohito • solo_traveller • jp
9
Pros:

大浴場が大変良かったですスタッフの対応が良かった

2026-01-19 • via Nuitee
M
mikiya • couple • jp
8
2026-01-19 • via Nuitee
S
Saeko • extended_group • jp
8
安心安全
Pros:

清潔感のある良いホテルでした。
女性1人でも安心して泊まれます。

Cons:

特にない。

2026-01-15 • via Nuitee
C
CHUNHSIUNG • couple • tw
9
2026-01-13 • via Nuitee
Y
Yu Chi • couple • tw
8
Pros:

舒適乾淨，早餐好吃。

2026-01-13 • via Nuitee
Y
Yu Chi • couple • tw
8
Pros:

酒店地點離速玉大社和倉神神山都很近，走路就可以到，附近也有超市很方便

2026-01-13 • via Nuitee
N
Nongluck • extended_group • th
9
ดีมาก
Pros:

ทำเลที่ตั้งสะดวก

Cons:

ไม่มี

2025-12-21 • via Nuitee
J
Javier • family_with_children • es
7
Cumplió con lo que necesitaba
2025-12-09 • via Nuitee
S
Sing Ru • extended_group • tw
7
Cons:

哇

2025-12-02 • via Nuitee