Meliá Kuala Lumpur

Hotels
•
Meliá Hotels & Resorts
8.1 (3830 reviews)
16 Jalan Imbi , Kuala Lumpur , my

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Variety of breakfast options
Cons:
Noisy at night
Inconsistent room quality in comparison to other locations
Dissatisfaction with restaurant experience

Categories

Cleanliness
7.91
Hotel room was clean, but there were noted issues with bathroom cleanliness.
Service
8.68
Friendly staff and good level of service were consistently praised.
Location
8.52
Conveniently located close to shopping malls and attractions.
Room Quality
8.27
Room was nice and clean which was appreciated by guests.
Amenities
7.7
Good gym and pool, but not all amenities were well maintained.
Value for Money
7.96
Generally fair pricing with a good variety for breakfast.
Food and Beverage
7.41
Breakfast variety was praised, but one dining experience was disappointing.
Overall Experience
8.38
Guests expressed a strong desire to return for future stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:20

Property Description

Prime Location in Bukit Bintang District
Experience international hospitality with a Spanish touch at Melia Kuala Lumpur, nestled in the heart of the Golden Triangle. Enjoy easy access to public transportation and iconic shopping centers like Pavilion and Lot 10.

Convenience and Comfort
Each room is equipped with modern amenities, a flat-screen TV, and a cozy sofa. The en suite bathroom offers branded toiletries and a refreshing shower for your relaxation.

Culinary Delights and Leisure
Indulge in a delectable buffet and a la carte menu at The Kitchen @Melia, or unwind with award-winning cocktails at MOSS Lounge. Stay active at the 24-hour gym or seek travel assistance at the tour desk.

Book now for a memorable stay at Melia Kuala Lumpur and explore the best of the city's retail scene and nightlife!

Important information:

From January 1st, 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent resident MY PR Card are exempted.

All cots are subject to availability.

The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.

When booking more than 9 rooms, different policies and additional supplements may apply.

Centrally located in Bukit Bintang commercial district, Meliá Kuala Lumpur offers chic guest rooms and free WiFi throughout. The property houses 3 dining options and an outdoor pool. Berjaya Times Square and Imbi Monorail station are just across the road.

Surrounded by renowned shopping centers like Pavilion, Lot 10, Berjaya Times Square Lalaport, Low Yat Mall, and Fahrenheit, Melia Kuala Lumpur provides easy access to the best of Kuala Lumpur's retail scene. For a taste of local culture, the famous Jalan Alor night market and the lively Changkat Bukit Bintang nightlife are just a short walk away.

The hotel is also conveniently located near iconic landmarks such as the KL Tower, KLCC Twin Towers, and the TRX building. Kuala Lumpur International Airport is 39 miles away.

Any evidence of smoking or loss to the property caused by guests from smoking will incur a charge of a minimum of RM 1000.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for MYR 150 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs MYR 10 per day.

Location

Guest Reviews

8.1
Based on 3830 reviews
Cleanliness: 7.91
Service: 8.68
Location: 8.52
Room Quality: 8.27
Amenities: 7.7
Value for Money: 7.96
Food and Beverage: 7.41
Overall Experience: 8.38
K
King On • couple • au
5
Not happy
Pros:

The property seems dated. Aircon not very effective. Wifi very poor

Cons:

Improve aircon & wifi reception. Booking.com promised provision of complimentary private taxi pickup at airport but, despite many requests, no response on the service by Booking.com. Booking.com should reimburse me the cost of the private taxi service

2026-04-19 • via Nuitee
L
Linh • extended_group • vn
8
2026-04-18 • via Nuitee
K
KU NOOR BADRINAWATI • couple • my
10
2026-04-18 • via Nuitee
Z
Zul Audi • solo_traveller • mu
9
Pros:

Overall excellent

Cons:

For family room, we couldn't select kids. Mr. Shan and Faizal was very helpful.

2026-04-18 • via Nuitee
F
Faith • solo_traveller • au
10
Pros:

Exceptionally friendly and helpful staff.
Great breakfast buffet.
Central location.

2026-04-17 • via Nuitee
H
Harry • solo_traveller • gb
6
2026-04-17 • via Nuitee
F
Foong • solo_traveller • my
9
Pros:

Yr restaurant, food quite nice, but just little slow serving. Anyway, overall is good

Cons:

So far, no

2026-04-17 • via Nuitee
Z
Zul Audi • solo_traveller • mu
9
Pros:

Hotel and location

Cons:

We had some issues to book for a family room. The settings are not appropriate to include the children

2026-04-17 • via Nuitee
A
ANGELA • solo_traveller • cl
7
Pros:

El desayuno es excelente. Muchas opciones orientales y occidentales. La ubicación es muy buena, a 10 minutos caminando del centro y a 5 minutos de la estación de monorail.

Cons:

La habitación era vieja, el equipo de aire acondicionado era muy antiguo y sonaba muy fuerte. Tuvimos que pedir cambio de habitación.
Las camas son duras.

2026-04-17 • via Nuitee
K
Khamisah • solo_traveller • my
8
Pros:

Location

Cons:

Nil

2026-04-16 • via Nuitee
T
Tong Yan • couple • my
7
will book again ☺️
Pros:

comfortable

Cons:

parking to room isnt that convenient,especially basement 4

2026-04-16 • via Nuitee
J
Julie A W • solo_traveller • au
10
Pros:

Our second time staying at Melia KL. Lovely hotel in a perfect location for sightseeing in KL. Conveniently located across the road from a Mall and only a short walk to the best Night Markets in KL.
Wonderful breaky buffet.

Cons:

Beds a little firm for us, didn't ask if they had toppers?

2026-04-16 • via Nuitee
N
Nikita Lazarev-Zubov • couple • fi
4
Doesn't live up to expectations
Pros:

Huge room and great location.

Cons:

Everything was very worn out. The breakfast was very diverse but... just unpalatable. Wi-Fi was terribly slow. And most importantly, we had serious doubts about the cleanliness and freshness of the bed linen.

2026-04-15 • via Nuitee
J
Jumadil • family_with_children • my
10
Pros:

Good place to stay...

2026-04-15 • via Nuitee
M
Md.Anwarul • solo_traveller • bd
10
2026-04-14 • via Nuitee
O
Ozgur • solo_traveller • tr
6
Price doesn’t justify the negative sides. There are cheaper options that are better.
Pros:

- Good location next to train station
- Large room
- Couple of (very tiny) 7-11 shops around
- They turned down the music on hallway for me on my last nigh

Cons:

- Receptionist lady just made me fill a form and gave the keys. I would expect at least she will mention amenities etc. Literally 0 communication.
- In the room there is hard mattress on bed, your mattress in your house is way more comfortable than that.
- The mattress is itchy. Almost like there are bed bugs on that.
- There were piss marks on the toilet.
- There is a melodic music from hallway at least 15hrs a day, so that you can’t rest in your room or work during day. It starts at 8:00 and wakes you up. Ends at 23:00. Impossible to rest.
- In the shower, shower head was broken, wasting around 30% of the water.
- They turn on huge fan machines during cleanup, in front of your door. I woke up to that at 10:00 morning, because I thought there is a construction happening in the bathroom.
- Pool is small.
- Since it’s located next to a busy road, around 02-00-04:00 night, you will hear loud cars.
- Slow wifi speed. I had to use my phone internet during an online meeting

2026-04-14 • via Nuitee
S
SHAFIE • extended_group • my
8
2026-04-14 • via Nuitee
C
Candace • solo_traveller • id
9
2026-04-13 • via Nuitee
H
Hazwan Anuar • solo_traveller • my
10
Pros:

Everything superb

2026-04-13 • via Nuitee
M
Mia • couple • au
7
Pros:

The location and the public transport available right outside. The staff were lovely!

2026-04-13 • via Nuitee