Meliá Kuala Lumpur

Hotels
Meliá Hotels & Resorts
8.1 (4296 reviews)
16 Jalan Imbi , Kuala Lumpur , my

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Variety of breakfast options
Cons:
Noisy at night
Inconsistent room quality in comparison to other locations
Dissatisfaction with restaurant experience

Categories

Cleanliness
7.91
Hotel room was clean, but there were noted issues with bathroom cleanliness.
Service
8.68
Friendly staff and good level of service were consistently praised.
Location
8.52
Conveniently located close to shopping malls and attractions.
Room Quality
8.27
Room was nice and clean which was appreciated by guests.
Amenities
7.7
Good gym and pool, but not all amenities were well maintained.
Value for Money
7.96
Generally fair pricing with a good variety for breakfast.
Food and Beverage
7.41
Breakfast variety was praised, but one dining experience was disappointing.
Overall Experience
8.38
Guests expressed a strong desire to return for future stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:20

Property Description

Prime Location in Bukit Bintang District
Experience international hospitality with a Spanish touch at Melia Kuala Lumpur, nestled in the heart of the Golden Triangle. Enjoy easy access to public transportation and iconic shopping centers like Pavilion and Lot 10.

Convenience and Comfort
Each room is equipped with modern amenities, a flat-screen TV, and a cozy sofa. The en suite bathroom offers branded toiletries and a refreshing shower for your relaxation.

Culinary Delights and Leisure
Indulge in a delectable buffet and a la carte menu at The Kitchen @Melia, or unwind with award-winning cocktails at MOSS Lounge. Stay active at the 24-hour gym or seek travel assistance at the tour desk.

Book now for a memorable stay at Melia Kuala Lumpur and explore the best of the city's retail scene and nightlife!

Important information:

From January 1st, 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent resident MY PR Card are exempted.

All cots are subject to availability.

The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.

When booking more than 9 rooms, different policies and additional supplements may apply.

Centrally located in Bukit Bintang commercial district, Meliá Kuala Lumpur offers chic guest rooms and free WiFi throughout. The property houses 3 dining options and an outdoor pool. Berjaya Times Square and Imbi Monorail station are just across the road.

Surrounded by renowned shopping centers like Pavilion, Lot 10, Berjaya Times Square Lalaport, Low Yat Mall, and Fahrenheit, Melia Kuala Lumpur provides easy access to the best of Kuala Lumpur's retail scene. For a taste of local culture, the famous Jalan Alor night market and the lively Changkat Bukit Bintang nightlife are just a short walk away.

The hotel is also conveniently located near iconic landmarks such as the KL Tower, KLCC Twin Towers, and the TRX building. Kuala Lumpur International Airport is 39 miles away.

Any evidence of smoking or loss to the property caused by guests from smoking will incur a charge of a minimum of RM 1000.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Location

Guest Reviews

8.1
Based on 4296 reviews
Cleanliness: 7.91
Service: 8.68
Location: 8.52
Room Quality: 8.27
Amenities: 7.7
Value for Money: 7.96
Food and Beverage: 7.41
Overall Experience: 8.38
T
Timothy couple au
10
Good place to stay in Bukit Bintang
Pros:

Nice place, handy to Jalan Alor hawker food stall street

Cons:

Nothing

2026-08-29 via Nuitee
T
Tsung Han couple my
7
Pros:

service is superb very attentive

Cons:

Sound from the road mat rempit a lot during midnight especially sleeping facing imbi road . Improve the soundproofing everything will be perfect

2026-08-29 via Nuitee
A
Ambreen family_with_children pk
3
Not recommended, poor service and racist staff
Pros:

The room furniture was new

Cons:

The staff was extremely rude and inefficient , even after booking a lounge level room, we were made to wait for very long at check-in and when finally our turn came, their system stopped working.

The receptionist took forever guiding the guest before us, seemed intentional, and didn’t bother to tell us what facilities can be used by what time etc.

There were no welcome drinks even though they guided us to take the monorail, hence we were hot and tired.
since the system was not working we were sent to the lounge which was pathetic in terms of drinks and food, space was too small

Facilities are terrible, gym is limited and pool was the 3x a bath tub.

The worst is that their air conditioning DOESNT WORK, maintenance came and cleaned the filter claiming it will work now which didn’t help. We asked for a fan which made it bearable.

2026-08-28 via Nuitee
A
Ambreen family_with_children pk
1
Not recommended
Pros:

Furniture is new

Cons:

Check-in process

Lounge was pathetic

Pool and gym were average

Staff is inefficient and rude

Air conditioning doesn’t work

Breakfast was v. Average

Distance was Bukit Bintang- abt 20mins walk

2026-08-28 via Nuitee
K
KIM LIAN couple my
7
2026-08-28 via Nuitee
M
Michelle solo_traveller gb
9
Pros:

Everything, location staff and rooms

Cons:

That we had to go home

2026-08-28 via Nuitee
F
Francesco solo_traveller it
5
Pessima esperienza
Pros:

Ottima struttura e relativa posizione.

Cons:

Servizi e personale di pessima qualità.
Abbiamo richiesto il servizio lavanderia e la maggior parte dei nostri indumenti sono stati scoloriti e non lavati correttamente.

Il servizio ha avuto un costo elevato e non siamo stati rimborsati per quanto accaduto.

Pessima la gestione del personale della struttura. Disorganizzato e non preparato per gestire disservizi tali.

Valuterò negativamente anche altre strutture melià per il futuro

2026-08-28 via Nuitee
C
Clement Siew Choong solo_traveller my
7
Overall, the hotel is still a good choice, especially because of its convenient location.
Pros:

The soundproofing seems to be quite poor, as I can hear other guests’ voices very clearly from my room. The noise can be quite disturbing, especially when I’m trying to rest. I hope the management can look into both the flooring and the soundproofing to improve the overall guest experience.

Cons:

The breakfast seems to be not hot enough. Some of the food was only lukewarm, and I think it would be better if the dishes were kept warmer, especially during breakfast hours. I hope the hotel can look into this to ensure the food is served at a more suitable temperature for guests.

2026-08-28 via Nuitee
A
Alessio couple it
10
2026-08-27 via Nuitee
M
Mónica couple es
8
2026-08-27 via Nuitee
A
Ali solo_traveller sg
10
Pros:

The location.

Cons:

The floor and sofa was not vacuum clean. Dusty and hair on the floor. Can be better.

2026-08-27 via Nuitee
A
Ainhoa couple es
8
Bien ubicado pero se le notan los años
Pros:

Ubicación y variedad del desayuno. Habitación amplia.

Cons:

El hotel necesita una renovación porque se le nota el paso de los años. La distribución del baño es poco funcional. Pese a estar en la planta 11 las ventanas no aíslan bien y se escucha el ruido de la calle ya que es de mucho tránsito rodado.

2026-08-27 via Nuitee
J
Juan Marco family_with_children de
7
2026-08-27 via Nuitee
M
MERCHELLA couple my
9
2026-08-27 via Nuitee
W
wong couple my
3
2026-08-27 via Nuitee
H
hosea couple au
10
Overall our stay was fantastic, we would recommend to our family & friends if they ever travel to Kuala Lumpur.
Pros:

Location was everything for us, it was central to all our needs Malls, eat street & transport around the city . The staff were Fabulous, punctual & accommodating. Loved our room it was just the right size & comfortable.

Cons:

Our bed needed a mattress topper to make it more comfortable as it was quite firm & I like a softer mattress.

2026-08-26 via Nuitee
K
KAORI family_with_children jp
10
スタッフが全員素晴らしい。温かい。
Pros:

スタッフの方々が、全員、気配りがすごく心地よかったです。色んなホテルに泊まりましたが、クアラルンプールではナンバーワンと感じます。また泊まります。

2026-08-26 via Nuitee
A
Azfaiza solo_traveller my
10
Pros:

Everything is beyond perfect. 1st class. The bed is super comfy. The staff is very polite, handsome and pretty awesome.

Cons:

Nothing

2026-08-26 via Nuitee
O
Omar solo_traveller be
10
Pros:

Tout, hôtel au top, emplacement au top et personnel également

Cons:

Rien

2026-08-26 via Nuitee
I
Ilija solo_traveller au
8
Thanks Melia 🍀
Pros:

clean , comfortable , friendly staff , close to shopping’s centre, city walking distance,,,,

Cons:

Small Swimming pool ☹️

2026-08-25 via Nuitee