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Facilities
Property facilities
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WiFi available
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Business center
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Pets allowed
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Bar
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Tour desk
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Facilities for disabled guests
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Meeting/banquet facilities
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Valet parking
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Non-smoking throughout
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Private parking
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Parking garage
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Walking tours
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Breakfast takeaway containers
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Bike tours
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Happy hour
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Stand-up comedy
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Experience the blend of comfort and style in our newly renovated guest rooms featuring contemporary design and luxurious bedding.
Premium Amenities
Enjoy access to our fully equipped fitness center and indulge in delicious American cuisine at Lea Restaurant, all while taking in stunning city skyline views from select rooms.
Central Location
Located in the heart of downtown Philadelphia, our hotel provides easy access to iconic landmarks, museums, theaters, and shopping, making it the perfect base for your city exploration.
Book now for an unforgettable stay at the Westin Philadelphia and immerse yourself in the best of this historic city.
Dogs up to 25 lbs are allowed.
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.
Location
Guest Reviews
I’ve been coming to the Westin for over five years now. This remains an excellent hotel if being close to Market Street is important, but tbh it has become increasingly tired over the years. It’s time for a renovation to update the bathrooms, carpet and the general feel of the place.
The decor was great. Nice rooms. Great environment. My wife and I went to the Shane Gillis show and then spent the next day shopping. The hotel location is great. Very walkable to lots of restaurants and shops.
מיקום מנצח. חדר כושר ברמה גבוה. נקי מיטות נוחות מאוד. פינת קפה עד 10 בבוקר.
להיכנס למלון צריך לעלות עם מעלית ללובי. ארוחת בוקר מיותרת לא שווה להוסיף. הרבה טעויות. הוזמן בבוקינג כולל ספה נפתחת אחרי התעקשות החליפו חדר לספה נפתחת. הוזמן בבוקינג כולל ארוחת בוקר אחרי התערבות של בוקינג נתנו לנו רק לזוג ארוחת בוקר הילד לא נכלל בארוחת בוקר -ממש מאכזבים. גם החדר לא היה מוכן בזמן רק
אחרי 15:00 נאלצנו לחכות צוות קבלה לא מאיר פנים. לא בבקרים ולא בשלב קבלה והחזרת חדרים.
The staff was friendly, helpful and welcoming
The rooms need to be cleaned better. My 9 month old developed an extremely bad rash and we decided to check out early. Not sure if the rooms were deep cleaned enough.
Great location and the bed was so comfy.
Error in my bill. They added valet parking — which I didn’t use since I didn’t have a car — for 3 days. Took 3 tries to get them to remove it from my bill. It was almost $200 extra. Glad I caught it, but their response was slow and messy.
This was my second stay at the Westin Philadelphia. The hotel is lovely with very nice rooms. I was disappointed by the service and communication from the staff, but still enjoyed my stay.
While the room was fine, the services were not. The front desk staff were unhelpful and rude, the phones were not answered, and housekeeping entered the room without announcing or knocking! A poor excuse for a Marriott. Don’t stay here.
Good location close to Rittenhouse Square, shops, coffee shops etc. Good room size and nice decor.
Both the rooms and the lobby were very dark - not much natural light. Lobby area was fine but quite small (and dark) for the size of hotel. There was nowhere to sit when I was waiting for my room and they would not let you sit in the adjoining restaurant area even though it was far from full.
The staff are friendly and efficient. Overall the hotel looks great. Room was quiet, bed very comfortable. It lived up to the name of heavenly bed. Lots of great lighting in the room. Cooling worked well. Appointed nicely. Hotel is in a prime location. Plenty of restaurants, parking garages around, as well as Rittenhouse square/park.
The bathroom showed some wear. Grout around tub etc needs refreshed. Toilet flush was not powerful. Water rose almost to the top before it would flow out-no matter what number was done. Made us weary of an overflow. Trash was left behind our trashcan in the main room. Bed was made in a hurried manner-things were not tucked in tightly. Not deal breakers but legit concerns.
All of the staff were very friendly and helpful! Loved the location.
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