Hilton Long Island/Huntington

Christina Maia did a great job accommodating my needs and it great experience.

Nice hotel with friendly staff

Great stay at the Hilton, but the highlight of the stay was Negassi, who works breakfasts in the restaurant. This gentleman is amazing, not only offering great service but spreading happiness with a great personality. If Hilton is looking for an ambassador Negassi is the guy!

Great Seevice and personal, I have received very nicely and treated great by all the staff, specyally Lourdes. Thank you all.

Lourdes and Maria were absolutely exceptional! From the moment I arrived, they went above and beyond to make me feel welcomed and taken care of, even accommodating an early check-in with such kindness and warmth. Their hospitality truly stood out and made my Hilton experience memorable. They are both incredible at what they do, and Hilton is lucky to have them!

Negassi is the best! Highly recommend him

Mixed experience, room 575 had a leaking window. Facilities were great. I had a neighbor trying to enter my room at 6:30 from the joining door. I called the front desk and Lourdes took care of it immediately.

My fiancé and I stayed for a little over a week, and we truly can’t say enough wonderful things about our experience. From the moment we checked in until the day we checked out, everything was absolutely perfect.

We were greeted with such warmth, and every single staff member went above and beyond to make us feel welcome. They anticipated our needs before we even had to ask, and their kindness made our stay even more special.

The room was spotless, the food was delicious, and the drinks were fantastic. A special shoutout to Gary—he’s the best and made every visit to the bar so much fun!

This place is truly a hidden gem by the sea. As locals, we were absolutely delighted to discover such a beautiful escape so close to home. It feels like our own little slice of paradise, and we know we’ll be coming back again and again.

A huge thank you to Andrew and the entire team for creating such a memorable stay. Your hospitality made all the difference, and we can’t wait to return!

We had breakfast and our server was Negassi. He was so kind and very helpful. He made sure we had everything we needed and was extremely good at what he does and had a good conversation with him.

The room was clean

I'm enjoyng my stay because Lourdes and her colleague went above and beyond to help me. I chose this hotel as I needed to go somewhere in the area for personal reasons I am so very grateful.

Husband and I stayed one night for date night. As we have a lot of big family vacations this year I admittedly was being super cheap and intended to spend no cash and few points to book. This was 60,000 Hilton points which I pieced together from some straggler Hilton points and then transferred some Amex points (1:2 ratio. Amex Platinum holders if you are not aware look into it). So did not have high expectations but even low expectations were not met. My overall assessment of the source of the problems is that this is a low-end convention hotel that already does not have great amenities or service and because this is low season for business meetings amenities and service are further disregarded.

Dining and Service.
The only positive regarding service is we did recieve room upgrade automatically for being Gold members. Other than that terrible. Totally understaffed.

One person at front desk when I checked in. Thankfully only one person in front of me or would have been waiting all night.

There are 2 restaurants-Atrium Bistro and Nanking. Went down for dinner. Nanking closed for private event. Atrium Bistro dining room was closed for "private party," which was only about 10 people at one long table. So someone said we could sit at one of the tables in the lobby but it was very confusing and not clear if anyone was ever going to actually to serve us so we left the property for dinner.
I was told as a gold member we got $15 per person credit for breakfast. Buffet was $25 per person so with credit thought it was a good deal. The food was not good. Then when I got my bill of course they only applied one credit. I called the hotel and they said it was because my husband was only an additional person on the reservation as opposed to being on the reservation. Update to original review: This was resolved today. Got the other $15.

Regular checkout was 11. They granted me noon checkout which I would like to name as positive but I can't because between 10:30-12 housekeeping kept coming into the room while I was having a business meeting and asking when I was going to leave.

Pools and Hot Tub.
There is an outdoor pool and an indoor pool. Hot tub by indoor pool. It was hot and sunny so would have considered hanging out at outdoor pool but pool was only half full and chairs looked uncomfortable and was generally not inviting. Indoor pool seemed promising as it has some greenery and water features and relatively comfy chairs. But Hilton must have a partnership with a local swimming lesson business because it was full of babies and toddlers getting swimming lessons in the evening and the morning. Hot tub was hot but only 2 jets worked.

Overall:Do not recommend.

Called the Customer Service line asking about an Event. With every question I began to ask, the Rep interrupted, spoke over me and refused to answer the questions I was asking. She jumped to conclusions and presumptuously finished my sentences incorrectly. In the end, SHE HUNG UP ON ME! Terrible Customer Service!

I liked the location (convenient to get to) and the lobby.

Christina snd Maia excellent on customer service. Please keep it up. Thanks again

Hotel, Gym clean as always.

I would like to point out a certain team member Christina at the front desk. Beautiful person helped me with everything I needed give her a raise.

Very good water pressure for the shower. Rooms nice and clean.

We stayed at the Hilton Long Island for two nights after our flight to Switzerland was cancelled. Clarence and his team members, Christina and Maia, took care of our every need and really helped us make the best of the situation. They were extremely friendly and accommodating!