Sonesta Select Austin North Central

Hotels
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Sonesta Hotels
8.2 (2197 reviews)
7522 North Interstate 35 , Austin , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean location
Friendly staff
Comfortable beds
Cons:
Cleanliness issues
Broken amenities
Unsatisfactory food options

Categories

Cleanliness
7.38
Multiple reviews mentioned cleanliness issues, including stains and uncleanness.
Service
9.35
Some staff were friendly, though others were noted for poor service.
Location
9.89
Many positive mentions of the location's convenience.
Room Quality
7.84
Comments on room comfort but also issues like noise and maintenance.
Amenities
6.87
Several mentions of broken amenities and overall lack of expected facilities.
Value for Money
9.03
Location and comfort provided decent value, but lacking amenities impacted perception.
Food and Beverage
6.38
Negative feedback regarding breakfast offerings and lack of variety.
Overall Experience
8.85
Overall experience mixed, with friendly staff and location valued despite notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:08

Property Description

Outdoor Pool and Free WiFi
Enjoy a refreshing dip in the outdoor pool at Sonesta Select Austin North Central and stay connected with complimentary WiFi access throughout the property.

Well-Equipped Rooms
Relax in rooms equipped with a flat-screen TV, cable channels, air conditioning, and a convenient dining area with a refrigerator and coffee machine.

Convenient Amenities
Take advantage of the fitness center, meeting facilities, shared lounge, and dry cleaning services during your stay at Sonesta Select Austin North Central.

Experience comfort and convenience at Sonesta Select Austin North Central - book your stay now for a memorable trip!

Important information:

Smoking in all rooms will incur an additional fee of $400

Kindly note that breakfast will be closed till the end of October.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AUS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 2197 reviews
Cleanliness: 7.38
Service: 9.35
Location: 9.89
Room Quality: 7.84
Amenities: 6.87
Value for Money: 9.03
Food and Beverage: 6.38
Overall Experience: 8.85
S
Stephanie • couple • us
5
2026-04-06 • via Nuitee
R
Rachel • solo_traveller • us
1
2026-04-05 • via Nuitee
A
Angel • solo_traveller • us
1
0/10
Pros:

If you have a family , this is NOT a place to go very dirty cigarette smell everywhere

Cons:

Dirty , smell , and breakfast worse hotel breakfast I have had

2026-03-31 • via Nuitee
A
Ashley • family_with_children • us
4
It was all I could find on Moto GP weekend after another hotel not having hot water and cancelling the reservation
Pros:

Location was okay off the highway far enough you didn’t hear it.

Cons:

I was told at check in breakfast was at 6:30am and it wasn’t until 7am, the shower faucet was broken just shot out one stream of water, the tv was broken the picture was really dark like it was going out

2026-03-30 • via Nuitee
J
Juan • family_with_children • us
5
Pros:

The staff and the service.

Cons:

We stay there almost every week and we have never had any problems with that hotel. But this past Thursday we got a room on the first floor and we had roaches and smelled kinda funky. My husband didn't want to complain cuz we always stay there but if it was up to me I would've complain and ask for a refund. I hope this situation gets fix and idk if we will stay there again. Needs fumigation asap!!!!!

2026-03-29 • via Nuitee
M
Maps15843344441 • Family
2
Unsanitary Bedding, Bathroom Concerns, and Poor Follow-Up
Pros:

My family and I ended up checking out early because of serious cleanliness and health concerns in the room. Overnight, my daughter was up sneezing and dealing with significant nasal congestion, and both of my children were having allergy symptoms, including my son, who has severe asthma. At that point, I did not yet know what had triggered it. The following afternoon, when we woke up and my daughter lifted the duvet to get out of bed, the natural light made the duvet insert appear transparent in a way that was not visible under the room lighting. That is when I discovered that the duvet insert had widespread dark spotting, staining, and heavily clumped fill. I also observed visible dark spotting and buildup along the bathroom wall and tile edges that appeared consistent with possible mold or mildew. I documented the conditions with photos.

I reported the issue to the front desk and requested a refund because I no longer felt comfortable keeping my family at the property. Instead of handling the complaint professionally, I was met with dismissive responses and comments implying that I had waited too long to complain. I was also told management would follow up, but that did not happen in the timeframe promised.

Management later responded by minimizing the condition of the bedding and offered no meaningful resolution. To make matters worse, I never received a receipt for the charges I paid directly to the hotel, and despite repeated requests, it was still not emailed to me.

My issue was not just the condition of the room, but the way the entire situation was handled from start to finish.

Additionally, none

2026-03-27 • via Tripadvisor
O
Obando • solo_traveller • ni
9
2026-03-27 • via Nuitee
I
Ivana • solo_traveller • us
4
Nice location, not the cleanest place.
Pros:

The location is pretty good! Right in between two highways and lots of places for food and shopping near by

Cons:

We stayed for an entire week and not once did house keeping come by. They said they come by every 3 days but we had seen the cart in the hall a few times while we were leaving or coming back and not once did house keeping enter our room.

2026-03-25 • via Nuitee
S
Sonia • family_with_children • us
2
Hotel from the Hood
Pros:

Parking

Cons:

Elevators dirty and made a loud crashing sound everytime you reached your floor, there were no extra blankets in the hotel, the blanket on the bed had holes, there was mold on the curtains, the halls smelled of pot.

2026-03-21 • via Nuitee
S
Sanchez • family_with_children • us
5
5
Pros:

Friendly staff

Cons:

Nice

2026-03-19 • via Nuitee
D
Dai-Milan • extended_group • us
1
2026-03-18 • via Nuitee
P
Pat • couple • us
2
We will not book it as Sonesta hotel again And the last time we will book through booking.com.
Cons:

Hotel was advertised on booking.com to have a restaurant and bar- it did not. That was the specific reason we booked at this hotel and not others nearby. There was no coffee maker in the room. There were dirty towels in the room. There was not one cup in the room, not for bathroom, coffee, with the ice bucket – none.

2026-03-18 • via Nuitee
E
emmagA4361SP • Friends getaway
10
Super helpful and cleanly!
Pros:

Me and my friends stayed here for a festival and the guh at the front went above and beyond helping us with everything! He was super helpful and I’m not sure we would have made it to the concert without his help😂😂

2026-03-15 • via Tripadvisor
C
Crystal • family_with_children • us
1
Pros:

Nothing to be honest.

Cons:

When we arrived the room they gave us had broken TV. Moved us ro another room with broken door. Then finally got 2 double beds for a king. 😩

2026-03-15 • via Nuitee
Y
Yronnisha • couple • us
9
2026-03-13 • via Nuitee
V
Victoria • couple • us
1
2026-03-12 • via Nuitee
R
Raul • couple • us
8
2026-03-11 • via Nuitee
T
Trout • couple • us
3
Pros:

Clean room and affordable price

Cons:

No channels on my tv

2026-03-09 • via Nuitee
S
Sutherland • solo_traveller • ca
1
A disgusting disappointment
Pros:

It was on the highway, great for getting away from the property because I did not want to be there

Cons:

It was nasty, absolutely filthy. Stains everywhere the couch to the towels. The staff were rude and were clearly bothered by my questions. No housekeeping services so I had to keep asking for basic amenities each day. Half the lights in the room didn’t work. The tv didn’t work.

2026-03-06 • via Nuitee
M
Michael • family_with_children • us
7
Pros:

Everybody was nice and friendly. The room was clean and it was a pleasant stay

Cons:

I had a light fixture fall out of the wall right side the bed that could have hurt me but they took care of it right away

2026-03-04 • via Nuitee