Hotel Chrome Montreal Centre-Ville

Hotels
6.6 (6800 reviews)
215, Blvd Rene Levesque , Montréal , ca

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good location
Spacious rooms
Cons:
Poor cleanliness
Unpleasant staff interactions

Categories

Cleanliness
5.6
Reviewers expressed dissatisfaction with cleanliness, mentioning uncleaned rooms and unpleasant odors.
Service
6.6
Some reviews noted unwelcoming staff and slow service.
Location
8.6
Location is frequently praised as central and convenient.
Room Quality
6.1
Several complaints about outdated decor, uncomfortable beds, and unkempt rooms.
Amenities
6.1
Limited amenities mentioned; issues with basic supplies and parking.
Value for Money
6.6
While some found good value for location, others felt prices did not match quality.
Food and Beverage
6.6
No specific food and beverage comments; therefore considered standard for hotel tier.
Overall Experience
6.6
Overall mixed feelings, with many reviewers expressing disappointment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:17

Property Description

Convenient Location

Hotel Chrome Montreal Centre-Ville is ideally situated in Montreal, just 1 km from Saint Laurent Metro Station. Guests can easily explore the city and access public transportation.

Dining and Amenities

Enjoy a variety of dining options at Lester's Deli Resto Bar, offering a delicious breakfast menu, lunch, and dinner choices. The hotel also provides free WiFi, a business centre, and comfortable rooms with essential amenities.

Additional Services

Benefit from services like currency exchange, a 24-hour front desk, and daily newspapers during your stay. For added convenience, an airport shuttle service is available for a fee.

Book your stay at Hotel Chrome Montreal Centre-Ville for a memorable experience in the heart of Montreal.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YUL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs CAD 23 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

6.6
Based on 6800 reviews
Cleanliness: 5.6
Service: 6.6
Location: 8.6
Room Quality: 6.1
Amenities: 6.1
Value for Money: 6.6
Food and Beverage: 6.6
Overall Experience: 6.6
A
Anastasiya • couple • ca
6
Great location, but the hotel itself isn’t very clean overall
Pros:

The location and VERY friendly staff.

Cons:

Could be cleaner… and the air conditioner is so old and noisy.

2026-07-05 • via Nuitee
B
Betsy • couple • us
8
Nice hotel close to much of Montreals attractions
Pros:

Great location for our needs and nice to have parking available albeit paid but still, nice and convenient!

For parking you must check in first and then the garage is under the hotel, you wave your card at the top of the hill (not at the garage door like I was, duh) and it opens and you pick a spot. It was safe and quite convenient and $22.50 USD per night!

Cons:

A little run down but honestly, great location for us and we keep coming back so…

2026-07-04 • via Nuitee
A
Alejandro • solo_traveller • us
9
Tranquila y amena
Pros:

Me gustó tanto así que voy a volver

Cons:

Que no tiene restaurante y el aire acondicionado estaba un poco defectuoso pero dentro todo bien

2026-07-04 • via Nuitee
A
Ali • family_with_children • sa
5
Acceptable
Pros:

Location

Cons:

Old furniture

2026-07-03 • via Nuitee
B
Bill • solo_traveller • nz
7
2026-07-02 • via Nuitee
M
MARION • solo_traveller • gb
3
This hotel is run down - in need of essential maintenance, electrical, and printed instructions
Pros:

LOCATION. BED. LIFT. ICE MACHINE


What can I say about this hotel?

I will start with the positives

the location is perfect, a short walk from Saint Laurent Metro on the Green Line, and the Champs-de-Mars on the orange line
also close to the bars and restaurants of Place Jacques Cartier, Rue St Paul's, also in the other direction Maisonneuve with nightlife

The bed was huge, wide enough for a family of 4 to sleep in, and very comfortable, nice bright colours.
The room was clean

There was an ice machine, there was a lift

Cons:

FACILITIES. LACK OF INSTRUCTIONS FOR SHOWER, TV, HAIRDRYER

DANGEROUS EXPOSED ELECTRICAL WIRES WITH NO SOCKET COVER ON BEDSIDE SOCKET


What can I say about this hotel?

the negatives

only cream provided with coffee maker, no milk. NO TEABAGS either.
I asked for fresh milk at reception, was told No, they didnt have any, and offered cream sachet. What type of hotel cannot provide milk?

NO INSTRUCTIONS for how any of the appliances worked



SHOWER room 402 - the water flow was almost non existent. I turned knob left, right, no water from shower head, only from foot tap.

I had to go down to reception. in my pyjamas (This was before breakfast) to ask for help, a nice young maintenance fella came up, But even then it was only a trickle of water, not a fast flow. I asked to change rooms. It simply was not enough water flow to have a shower, and I see from other reviews here this is a complaint that many have highlighted before, but it has been ignored.


HAIRDRYER - I would expect to choose from on/off and High or Low settings on handle of hairdryer, but no I had to press RESET button on wall mounting. simple instructions would have helped, in ENGLISH or in FRENCH

There was a cube/radio alarm clock, but it didnt work at all. maintenance chap plugged it in at a different socket, nothing!

but worst of all, the Electrics!

The room was very dark, with 2 bedside lamps, one of which was not working. I could see it was unplugged, but it was too dark in the evening for me to see where to plug

2026-07-02 • via Nuitee
V
Villela • solo_traveller • gt
9
Pros:

Excelente ubicación! Se puede caminar a los lugares más icónicos y está cerca del metro.

Cons:

Que no hacen limpieza todos los días.

2026-07-02 • via Nuitee
V
Vesna • family_with_children • fr
8
Pros:

Great location near China Town and Downtown.

Cons:

The bathroom and elevator were a bit dated and the AC made the room a bit too chilly, but we slept fine.

2026-07-02 • via Nuitee
C
Caroline • solo_traveller • ca
3
Experience at Hotel Chrome - 215 Rene Levesque blvd
Pros:

Location

Cons:

Size of room for 3 adults was small, Bathroom fixtures missing and bathroom drain rusty. View poor view (317, 3rd floor), breakfast option would have been nice,,Staff not friendly. Check-out clerk was very pleasant , Parking ,,$28 per night should have been included for guests and not charged per night.

2026-07-01 • via Nuitee
W
Wander63619364014 • Family
2
This hotel is NOT recommended.
Pros:

Worst stay ever. I do not recommend this hotel.

Our experience was extremely disappointing. Upon arriving in our room, we discovered there was no functional air conditioning. We were told to look for a remote, but there wasn't one in the room, and the issue was never resolved. The room was also far from comfortable. The elevator was noisy and clearly it needed maintenance, the toilet repeatedly clogged, the bed was hard as a rock, the curtains were dirty, and there was no phone in the room to call down for assistance. To make matters worse, the walls were not soundproof, and we could hear constant noise from outside the hotel as well as from the hallways throughout our stay.

The front desk agent was too busy on her phone to properly acknowledge us or give us her full attention when we arrived. When I asked about the air conditioning, she insisted there was a remote in the room rather than verifying the issue or offering assistance.

Another disappointment was that the hotel did not look like the photos advertised online. The lobby and overall property were much less appealing than the images on the website, which created unrealistic expectations before our arrival.

I brought all of these concerns to the hotel manager's attention, but they showed no interest in rectifying the situation or addressing our complaints. Unfortunately, the lack of customer service was just as disappointing as the condition of the room.

Overall, this was one of the worst hotel experiences I've had, and I would not recommend staying here.

2026-06-30 • via Tripadvisor
J
Jean • extended_group • ca
8
Hôtel avec un bon rapport qualité prix
Pros:

-Propreté
-Rapport qualité prix
- Check out rapide

Cons:

Notre chambre donnait sur une rue où il y’avait du bruit tôt le matin : ramassage de recyclage ?
Les dames de ménage parlaient trop fort et ont mis de la musique forte durant leurs ménages matinale. Cela nous a empêché de faire une grasse matinée.
L’hôtel a zéro décoration ou plante dans le lobby et dans les chambres

2026-06-30 • via Nuitee
J
Juha • solo_traveller • fi
10
2026-06-30 • via Nuitee
J
Jacques V. • solo_traveller • ca
7
Pros:

Emplacement idéal entre le Vieux-Montreal et la Place des Spectacles. Grande chambre, bien éclairée, assez propre. Un stationnement intérieur

Cons:

Chambre 202., il n'y a que de l'eau chaude qui sort du robinet de la salle de bain. Donc, avoir su, j'aurais apporté des bouteilles d'eau. Il y a de l'eau en distributrice au lobby, mais à 3$ la bouteille de 500ml. Il faut avoir de la monnaie. Aussi, nous n'avons pas pris de douche de peur d'être ebouillante. Est-ce la même chose dans les autres chambres?

2026-06-30 • via Nuitee
M
Marie • extended_group • ca
8
Pros:

Proximité du quartier des spectacles, chambre comfortable.

Cons:

Vieillot, taches sur les rideaux.

2026-06-29 • via Nuitee
G
Georges-Etienne • extended_group • ca
9
Je vous le recommande, c’est proche de tout !!
Pros:

Notre besoin était de pouvoir dormir simplement suite au festival de jazz, ça répondait à ce besoin sans plus, ce n’était pas un 5 étoiles mais c’était propre et le personnel était gentil.

Cons:

Il n’avait pas d’oreiller supplémentaire.

2026-06-29 • via Nuitee
C
CarlosV1997 • solo_traveller • cu
6
2026-06-29 • via Nuitee
M
Mbothu • solo_traveller • ke
8
Cons:

Cleaning after 3 days. Restaurant still under renovation

2026-06-28 • via Nuitee
T
Torgrim • extended_group • no
6
2026-06-28 • via Nuitee
A
Abby • couple • ca
10
2026-06-28 • via Nuitee
Y
Youssef • solo_traveller • ma
7
Pros:

Emplacement

Cons:

They charge a fee to store luggage after check-out.

2026-06-28 • via Nuitee