Courtyard by Marriott Dulles Airport Chantilly

Cleanliness

Location

Listing on Hotels.com gave impression that there would be two beds plus a couch as places to sleep. I made the reservation on that basis for myself and my two adult children.
On arrival, I discovered that there were two beds, but no room had a couch, nor were there any rollaways or cots there. Under our actual circumstances, the lack of the separate third bed proved to be a serious hindrance to any enjoyment of the room. The front desk was as helpful as they could be under the circumstances, but the hotels.com description of the hotel's rooms misled me. I do not wish to repeat that experience again.

They were doing construction

Shuttle service was there quickly but we arrived/left at odd times. They are about 10 minutes from the airport. There is a closer Courtyard but I imagine it costs more. We could walk to either Longhorn Steakhouse or Bob Evan’s Diner as there were just across the street from the hotel. It is an older property and needs new carpet but they are currently doing renovations so that should be changed soon. They were renovating the pool too so we didn’t have use of it. The bed and pillows were comfortable and it had a very nice shower and bathroom.

There was a little construction when I arrived at the hotel and it happen to be my room was very closed by the site.
Hotel seems very quiet and I didn't see many people and it would be better if hotel arranged the room far from the construction site (maybe because I reserved very low priced through and they might save the room for bonvoy members?)

This place was built in the style of hotels in the 50s. It's currently being remodeled, to the extent that halls are filled with drywall debris and have an extension cord running across it. There is very little signage so it is hard to find your way around. There are two elevators. If you pick the wrong one you cannot get to all the rooms on the other end of the floor. I went downstairs before 9:00 and all the food was gone. No free coffee. The room was fine.

So good with low price

Average stay renovations going on, no hot water in the morning was the downfall. Pool out of service but would come back again after renovations.

Very bad beds and services ware the worse I ask for plastic forks and the guy said they can’t give me one because

Very old
Needs updating and modernisation all over
Breakfast was not great either
Staff helpful and nice

The room we were given was clean
The food at the bistro was pretty good but expensive. We ordered breakfast there.

The front desk agent gave us no information and was eating while she was checking us in.
The property was under renovations and we were not made aware of it until we got there and saw it.
We were not informed by the desk the areas that were being worked on or that the pool was closed due to the renovations.

As expected

The hotel is under construction and doesn’t seem clean. My room smelled strongly of body odor. I told the front desk and since they were booked, she couldn’t change my room. Instead she gave me Febreeze. While that was nice of her, it shouldn’t even be necessary. Also, I am laying here unable to sleep because the air conditioner sounds like a freight train. I wouldn’t stay here ever again.

They rude as hell so I cancel it and they said they not gonna refund my money so yeah they robbed me

Hotel being renovated. Not mentioned at booking. Very noisy air conditioning kept me awake. Poor breakfast not made clear at booking that it was extra cost.

Staff is amazing !!!!! beds are comfy. Definitely will stay again. Easy checkin. 👍 Salems at the front desk is great. My family will definitely stay again, very accommodating staff Craig in bistro 👍👍 try the bistro burger it’s amazing!!