Comfort Inn & Suites Newark - Wilmington

Hotels
•
Comfort
8.4 (857 reviews)
3 Concord Lane , Newark , US
+1 302-722-4581

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms frequently mentioned
Convenient location (near highway, restaurants, events)
Friendly and helpful staff in many reviews
Good / complimentary hot breakfast
Quiet environment for many guests
Cons:
Inconsistent room quality (hard beds, flimsy pillows, torn curtains)
Occasional cleanliness lapses (stains, hairs, dust, mold reports)
Maintenance issues (elevator problems, broken fridge controls, clogged toilets)
Inconsistent housekeeping and front-desk availability
Pricing concerns (weekend surcharges, unclear extra charges/deposits)

Categories

Cleanliness
8.8
Mostly praised as clean in many reviews, though a few noted issues (tiny hairs, stained linen, dusty rooms, occasional mold and clogged toilets).
Service
8.5
Staff frequently described as friendly and helpful (manager moved a guest, front-desk assistance noted), but there are occasional negatives (passive-aggressive replies, missing front-desk at early checkout, inconsistent housekeeping).
Location
9
Consistently called convenient/close to highway, food and events; central and easy to reach.
Room Quality
7.3
Mixed: many rooms clean and well-maintained, but repeated complaints about uncomfortable beds/pillows, torn curtains, broken refrigerator controls, stained linen and occasional mold.
Amenities
8.2
Breakfast is frequently praised and well-stocked, though guests noted missing items (no hot tub, limited housekeeping, elevator reliability issues and some broken in-room features).
Value for Money
8.2
Generally seen as fair value by many reviewers, but some cited high weekend pricing, opaque extra charges and a pending deposit charge as negatives.
Food and Beverage
8.6
Breakfast repeatedly described as good/complimentary and well-stocked; a few minor criticisms (powdered eggs, 'just ok' on occasion).
Overall Experience
8.6
Overall positive for most guests (clean, comfortable, friendly staff, convenient location), though a minority reported severe issues (elevator malfunctions, stained linen, mold) that lowered individual experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:06

Property Description

Convenient Location
Located just 7.4 km from the University of Delaware, Comfort Inn & Suites in Newark, DE offers a prime location for both leisure and business travelers.

Modern Amenities
Enjoy free WiFi, a seasonal outdoor pool, flat-screen TV, in-room coffee, microwave, refrigerator, and more in every guest room for your comfort and convenience.

Business-Friendly Services
For business travelers, take advantage of the hotel's business center, complete with fax and copy services, along with a 24-hour front desk for your convenience.

Book your stay at Comfort Inn & Suites Newark today to experience comfort and convenience during your visit to Newark, DE.

Important information:

Upon check-in photo identification and credit card is required.

Please note that guests below the age of 21 years can check in with a parent or an official guardian only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHL

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 857 reviews
Cleanliness: 8.8
Service: 8.5
Location: 9
Room Quality: 7.3
Amenities: 8.2
Value for Money: 8.2
Food and Beverage: 8.6
Overall Experience: 8.6
S
Susanne • family_with_children • us
10
Pros:

Cleanliness, close to food & highways but quiet

Cons:

Beds were ok little too hard & pillows were flimsy

2026-10-31 • via Nuitee
C
Carlo • couple • us
8
2026-10-30 • via Nuitee
J
John_Sparrow • family_with_children • de
7
Pros:

Close to the highway, good restaurant nearby.

Cons:

No housekeeping was offered during our stay

2026-10-28 • via Nuitee
S
Sydney • couple • us
10
Wonderful property! Exceeded my expectations!
2026-10-27 • via Nuitee
B
Brittany • family_with_children • us
8
Pros:

good breakfast. Room clean.

Cons:

not much could not find the front desk associate when early am check out but another staff member helped us.

2026-10-26 • via Nuitee
D
Denise • family_with_children • us
8
Pros:

I liked the lighting in the rooms, the extra seating in the dining area.

Cons:

I don't like powdered eggs 😕. Our refrigerators temperature control know was broken off.

2026-10-25 • via Nuitee
K
Kimberly • couple • us
8
Pros:

The property was centrally located and was easy to get to.

Cons:

I thought the breakfast could have been better and the beds were super uncomfortable

2026-10-25 • via Nuitee
L
LILIANA ALICIA • couple • ar
8
2026-10-24 • via Nuitee
I
Ira • family_with_children • us
8
Great stay!
Pros:

Location was excellent and staff were wonderful.

Cons:

Bathroom had tiny hairs everywhere and curtain in room was torn.

2026-10-22 • via Nuitee
M
Michelle • family_with_children • za
9
2026-10-22 • via Nuitee
W
William • family_with_children • us
8
Pros:

Clean and breakfast was well stocked

Cons:

No hot tub

2026-10-21 • via Nuitee
M
Michelle • couple • za
8
Pros:

Clean accommodation, convenient location and very friendly staff.

2026-10-20 • via Nuitee
J
Jessie • couple • us
7
Pros:

Location staff was nice

Cons:

Room was dusty bathroom could have been cleaner beds are not that comfortable

2026-10-19 • via Nuitee
K
Kevin • couple • us
7
Pros:

Location and clean

Cons:

Toilet was clogged upon arrival..needed plunger from clerk to clear it..I also left 50 dollar deposit with the clerk upon arrival and it s not remove from my credit card as it is still pending

2026-10-17 • via Nuitee
J
Jan-Christian • family_with_children • dk
7
Pros:

Breakfast personale. De var hyggelige og serviceminded.

Cons:

Utrasparent prissætning. Skat kom oveni og depositum.

2026-10-16 • via Nuitee
J
Jessica • couple • us
10
Clean and comfortable!
Pros:

The staff was super friendly and our room was clean and comfortable!

2026-10-15 • via Nuitee
C
Carlo • solo_traveller • us
8
Very convenient
Pros:

Good

Cons:

Clean

2026-10-14 • via Nuitee
C
Claudio Esteban • extended_group • cl
8
2026-10-13 • via Nuitee
E
Elverath • solo_traveller • nl
9
2026-10-13 • via Nuitee
K
kabba • solo_traveller • us
5
Pros:

The environment and the cleaning of the hotel room

Cons:

The way you said, the room come with kitchen and living room, was not and the place is too small of us.

2026-10-12 • via Nuitee