Embassy Suites by Hilton Philadelphia Airport

Hotels
•
Embassy Suites Hotels
7.1 (2489 reviews)
9000 Bartram Avenue , Philadelphia , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Staff is accommodating
Good location
Cons:
Cleanliness issues
Poor food service

Categories

Cleanliness
6.06
Several mentions of cleanliness issues such as crumbs in the bed and a leaking toilet.
Service
8.53
Some positive feedback about the front desk staff being accommodating and helpful.
Location
8.57
Location comments reflect convenience, especially for airport access and local amenities.
Room Quality
7.02
Issues with room requests not being met, cleanliness concerns and outdated facilities.
Amenities
6.05
Fridge and pool issues mentioned, indicating significant dissatisfaction with amenities.
Value for Money
7.51
Stayed during a busy time, though the service and amenities did not meet expectations.
Food and Beverage
5.06
Breakfast experience was disappointing with food not replenished and only limited options.
Overall Experience
8.03
Mixed feelings overall due to both some positives (location, good service) and significant negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:49

Property Description

Spacious All-Suite Accommodation
Located just minutes from Philadelphia International Airport, Embassy Suites by Hilton Philadelphia-Airport offers spacious all-suite accommodation, perfect for a comfortable stay.

Complimentary Amenities
Enjoy a complimentary cooked-to-order breakfast, free airport transfers, wireless internet access, and a nightly evening reception during your stay, ensuring a convenient and relaxing experience.

Convenient Location
Situated close to Philadelphia's city center attractions, sports venues like Lincoln Financial Field and Wells Fargo Center, and various museums, our hotel provides easy access to explore the best of the city.

Book your stay at Embassy Suites by Hilton Philadelphia-Airport for a delightful and unforgettable experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Complimentary 24-hour shuttle service is available for pick-up and drop-off at the airport. Guests are required to request for the shuttle for a pick-up at the airport after baggage collection with details of the terminal.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 25 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.1
Based on 2489 reviews
Cleanliness: 6.06
Service: 8.53
Location: 8.57
Room Quality: 7.02
Amenities: 6.05
Value for Money: 7.51
Food and Beverage: 5.06
Overall Experience: 8.03
S
Susan • couple • us
8
It was nice, as expected.
Pros:

The breakfast was pretty good, and I appreciate it was complementary.

Cons:

It would have been nice to have complementary coffee offered throughout the day.

2026-05-23 • via Nuitee
• couple • us
8
2026-05-22 • via Nuitee
W
Wendy • solo_traveller • us
9
Pros:

Location

2026-05-21 • via Nuitee
T
Tanya Bailey • solo_traveller • us
10
2026-05-21 • via Nuitee
C
Celia • solo_traveller • us
6
OK for short stay.
Pros:

Bed, pillows and entire bedroom very comfortable. Bathroom clean and modern.

Cons:

Central atrium badly needs updating.

2026-05-19 • via Nuitee
C
Christian • couple • us
1
Even thought the staff was nice and decent. Management lack the bare minimum to at least show respect towards me and act
Pros:

Well entering the hotel was nice and was impressive

Cons:

The management, the quality of the room, and the lack of effort for a response

2026-05-18 • via Nuitee
L
Luiz Otavio Nunes • couple • br
8
Voltaria outras vezes e recomendarei para conhecidos
Pros:

O tamanho é excelente e bem confortável

Cons:

Gostamos de tudo

2026-05-17 • via Nuitee
C
Claude • solo_traveller • fr
9
Mérite d'être connu
Pros:

La taille de la chambre, le bureau, le calme, le parking et la configuration des lieux

Cons:

Rien

2026-05-16 • via Nuitee
L
LANCE • extended_group • us
10
Good place
Pros:

Convenience to airport
Shuttle driver was helpful and engaging

Cons:

All good

2026-05-15 • via Nuitee
M
mahogany • couple • us
10
2026-05-13 • via Nuitee
L
Linda • couple • us
8
It was a great stay
Pros:

Very clean, central location.

Cons:

The pool was closed

2026-05-12 • via Nuitee
D
Donald • solo_traveller • us
3
Bad
Cons:

People keep hitting the wall all night and I couldn't get much sleep

2026-05-11 • via Nuitee
D
Deborah • solo_traveller • us
10
I would Definitely recommend this Hotel.
Pros:

It was very clean and the staff was great and attentive.

Cons:

Everything was great

2026-05-11 • via Nuitee
C
Charmaine • family_with_children • us
1
Pros:

The guy at check in was cool

Cons:

We selected this property for the POOL. It was closed. I was not notified of the inconvenience prior to checking in. Pretty much ruined my daughter’s 18th birthday celebration. We drove 3 hours away. Very disappointed

2026-05-11 • via Nuitee
L
Linda • solo_traveller • us
8
2026-05-08 • via Nuitee
T
Thomas • couple • us
10
Always enjoy staying here.
2026-05-08 • via Nuitee
S
Samantha • family_with_children • us
5
Clean, good food, but lack transparency of what they offer and don’t meet you half way with any support for amenities th
Pros:

The breakfast and that our room was clean.

Cons:

I stayed here solely for the pool for my kids and they didn’t tell us the pool was closed. This ruined our night. We stayed here and it was out of the way for what we were doing in Philly Just to be told that they don’t have to advertise when the pool is closed. Booking gave us a $15 credit that didn’t even scratch the surface of what we paid expecting a pool. Very extremely let down by this and it’s a shame this place is not more transparent.

2026-05-07 • via Nuitee
C
Christina • couple • us
9
The girls at the front desk were very friendly, warm and welcoming when attending me. Very helpful when I asked about th
Pros:

It was clean and nice

Cons:

The area

2026-05-07 • via Nuitee
B
Brenda • couple • us
8
2026-05-04 • via Nuitee
D
Danielle • solo_traveller • us
10
2026-05-04 • via Nuitee