Embassy Suites by Hilton Philadelphia Airport

Hotels
Embassy Suites Hotels
7.1 (2371 reviews)
9000 Bartram Avenue , Philadelphia , us

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Staff is accommodating
Good location
Cons:
Cleanliness issues
Poor food service

Categories

Cleanliness
6.06
Several mentions of cleanliness issues such as crumbs in the bed and a leaking toilet.
Service
8.53
Some positive feedback about the front desk staff being accommodating and helpful.
Location
8.57
Location comments reflect convenience, especially for airport access and local amenities.
Room Quality
7.02
Issues with room requests not being met, cleanliness concerns and outdated facilities.
Amenities
6.05
Fridge and pool issues mentioned, indicating significant dissatisfaction with amenities.
Value for Money
7.51
Stayed during a busy time, though the service and amenities did not meet expectations.
Food and Beverage
5.06
Breakfast experience was disappointing with food not replenished and only limited options.
Overall Experience
8.03
Mixed feelings overall due to both some positives (location, good service) and significant negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:49

Property Description

Spacious All-Suite Accommodation
Located just minutes from Philadelphia International Airport, Embassy Suites by Hilton Philadelphia-Airport offers spacious all-suite accommodation, perfect for a comfortable stay.

Complimentary Amenities
Enjoy a complimentary cooked-to-order breakfast, free airport transfers, wireless internet access, and a nightly evening reception during your stay, ensuring a convenient and relaxing experience.

Convenient Location
Situated close to Philadelphia's city center attractions, sports venues like Lincoln Financial Field and Wells Fargo Center, and various museums, our hotel provides easy access to explore the best of the city.

Book your stay at Embassy Suites by Hilton Philadelphia-Airport for a delightful and unforgettable experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Complimentary 24-hour shuttle service is available for pick-up and drop-off at the airport. Guests are required to request for the shuttle for a pick-up at the airport after baggage collection with details of the terminal.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 25 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.1
Based on 2371 reviews
Cleanliness: 6.06
Service: 8.53
Location: 8.57
Room Quality: 7.02
Amenities: 6.05
Value for Money: 7.51
Food and Beverage: 5.06
Overall Experience: 8.03
J
Jesse solo_traveller us
10
2026-02-13 via Nuitee
V
Vera couple us
10
2026-02-13 via Nuitee
K
Kenneth couple us
10
Pros:

Love the breakfast and the bar the young man MR.JOHN was great at his job

Cons:

Nothing everyone and everything was perfect

2026-02-13 via Nuitee
S
Saul solo_traveller us
1
Never stay here again
Pros:

Cleanliness was lacking, no shuttle driver, room smelled

2026-02-12 via Nuitee
D
Della family_with_children us
10
2026-02-11 via Nuitee
T
Tecuya family_with_children us
3
Not pleased with the cleaniness of
Cons:

The cleanliness of the room
Very unkept , table was broken in the living room,
Bathroom decor was dirty,
Trashcan had
Paint on it. The sheets were stains all over them asked for new sheets came back still had stains on them. I turned the heat up
And there was knats flying out of vents. Left a day early due to all of this very disappointing

2026-02-10 via Nuitee
H
hanifah couple us
1
The stay was boring . Nothing for the kids to do while there.
Pros:

The property was nice overall.

Cons:

I did not like the pool was not available at the time . I only got the hotel because of the pool so my kids can swim. Myself and my kids were not happy at all. The room was dirty , it was dirt and food on the walls, the tub was dirty , stains on the blankets,

2026-02-10 via Nuitee
B
Barbara couple us
10
Facility is beautiful. Bed was comfortable and breakfast was good.
Cons:

Was told when reserved that there was a pool but wasn’t told that it was closed.
I think it’s ridiculous that you charge me to park for one night.
The toilet was Way too small for the bathroom. Felt like I was sitting on the floor.

2026-02-10 via Nuitee
E
Ebony family_with_children us
3
2026-02-09 via Nuitee
R
Robinson family_with_children us
1
2026-01-30 via Nuitee
C
Collier couple us
10
2026-01-30 via Nuitee
R
Ronnie couple us
5
Pros:

It was close for work. And the food was great.

Cons:

They didn't clean your. Im trying to get a bill for work and they telling me they can't print a bill become I booked with a third party.

2026-01-29 via Nuitee
L
Laurent solo_traveller be
8
Perfect place for a night next to the airport
Pros:

Friendly staff

Cons:

Shower was cold

2026-01-29 via Nuitee
A
Angela solo_traveller us
10
Thank you for making an unfortunate experience into a more pleasant experience
Pros:

Very clean, great size room, and comfortable

2026-01-29 via Nuitee
M
Malgorzata family_with_children pl
1
Cons:

Room was very DIRTY, See Pictures, there was i dont know what in the sink , mirror was dirty, tub stopper wouldnt stay opened , had to use whatever we found to keep it draining water. Never got room this dirty in my life. Jus unbelievable.

2026-01-27 via Nuitee
S
Shaniea extended_group us
8
2026-01-27 via Nuitee
C
colleen couple us
7
2026-01-26 via Nuitee
G
Giovanni solo_traveller it
10
Bellissimo e conveniente
Pros:

Camere molto belle ed happy hour con drink gratis dalle 17 alle 19

Cons:

Il parcheggio si utilizza con la key della stanza. Non è comodissimo

2026-01-25 via Nuitee
V
Vivian family_with_children us
1
2026-01-25 via Nuitee
B
Barnswell solo_traveller us
3
Pros:

The space was clean

Cons:

I did not enjoy my stay at all at this place sofa bed was broken prior to my stay. The sink was clogged multiple times. I had to call many times to get someone to help finally I spoke to manager and they offered to charge my room

2026-01-24 via Nuitee