Britannia Adelphi Hotel

Hotels
Britannia Hotels
6.8 (426 reviews)
Ranelagh Place, Liverpool, England, L3 5UL , Liverpool , GB

Pets allowed

Facilities

Meeting rooms
Health or beauty spa nearby
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Meeting rooms
See all facilities

Review Highlights

Pros:
Good staff service
Nice bars
Cons:
Poor cleanliness
Uncomfortable rooms
Terrible food quality

Categories

Cleanliness
4.44
Room dirty, mold over windows, extremely dusty, mould on the walls.
Service
8.91
Staff were polite and helpful, however some negative interactions reported.
Location
8.95
Location mentioned but not critiqued, reasonable access to amenities.
Room Quality
5.4
Rooms were warm but described as dusty with mould and uncomfortable beds.
Amenities
6.43
Bars limited, and issues with Christmas dinner included.
Value for Money
6.39
Felt overpriced given the overall experience and food issues.
Food and Beverage
5.44
Breakfast was terrible and almost uneatable, Christmas dinner issues.
Overall Experience
8.41
A mix of good and bad experiences, highlighted by service and celebrations but very disappointing stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:21

Property Description

Discover the vibrant heart of Liverpool at the Britannia Adelphi Hotel, where comfort meets convenience.

Indulgent Dining: Sample delightful cuisine at our two on-site restaurants, or enjoy the convenience of in-room dining during limited hours. Don't forget to relax at our bar/lounge with a refreshing drink after a day of exploring.

Comfortable Accommodations: Choose from our 402 uniquely decorated guest rooms, each equipped with complimentary wireless internet and cozy amenities, ensuring a restful stay.

Premier Location: Nestled just a short walk from iconic attractions like the Royal Albert Dock and Liverpool ONE, you’ll find shopping and cultural experiences just a step away, enhancing your city visit.

Book your unforgettable stay at the Britannia Adelphi Hotel today!

Important information:

Make use of convenient amenities, which include complimentary wireless internet access and concierge services.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: LPL

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

6.8
Based on 426 reviews
Cleanliness: 4.44
Service: 8.91
Location: 8.95
Room Quality: 5.4
Amenities: 6.43
Value for Money: 6.39
Food and Beverage: 5.44
Overall Experience: 8.41
C
carol solo_traveller gb
7
Delphine hotel
Pros:

Central location

Cons:

Overpriced breakfast

2026-07-04 via Nuitee
M
Mason solo_traveller gb
3
2026-07-04 via Nuitee
F
Foster solo_traveller gb
7
Pros:

Location central

Cons:

No air con room was very hot

2026-07-04 via Nuitee
G
Görkem solo_traveller kg
8
2026-07-04 via Nuitee
A
Amy family_with_children gb
10
Still loved it
Pros:

The main entrance

Cons:

Old rooms

2026-07-04 via Nuitee
C
Charles solo_traveller gb
7
2026-07-04 via Nuitee
R
Ressjinn couple ie
7
Great location & quiet enough area. For a very short stay, I’d say we got what we paid for.
Pros:

Location is their forte here. There were a lot of things to do and places to see within walking distance for the 1 night 2 days we had in Liverpool. We checked in, left our bags, and explored the city by foot.
The double room we stayed in is dated but clean. It was a decent size room but probably not much if you have huge luggages (we had 2 backpacks).
They had lemon water in the hallway which was great as the weather was particularly hot when we arrived.
The breakfast was standard: a selection of hot food - sausages, bacon, mushrooms, scrambled/fried egg (no poached), beans, white pudding, white/brown toast; mini croissants, pain au chocolat, apple/orange juice, tea/coffee, cereals, fruits.
When we checked out, we were able to leave our backpacks in their luggage room which was spacious.
The hotel is old but you can sense how opulent it used to be seeing the grand room in the middle and reading the info by the elevators and also online. I do like the history of it and it would be lovely to see this hotel hopefully get back to its peak some time in the future.

Cons:

The weather being 35deg.C and only having a fan in the room, you could imagine did not yield to a comfortable sleep.
The bed was soft so might be an issue if you’re used to firm beds like us.

2026-07-04 via Nuitee
J
joanne solo_traveller ie
8
2026-07-04 via Nuitee
J
Julie solo_traveller gb
10
Pros:

Lovely hotel, friendly, helpful staff.

Cons:

Nothing.

2026-07-04 via Nuitee
K
Kana solo_traveller gb
7
Pros:

It's strategically located in the heart of the city.

Cons:

Nothing much

2026-07-04 via Nuitee
M
Mark solo_traveller gb
8
Very good price great stay
Pros:

Lovely building

Cons:

Nothing

2026-07-04 via Nuitee
L
lee solo_traveller gb
10
Definitely be back
Pros:

Everything

Cons:

Nothing

2026-07-03 via Nuitee
C
Cheryl couple gb
10
Great visit and everyone so friendly
Pros:

Beautiful property quality rooms

Cons:

Nothing

2026-07-03 via Nuitee
T
Thomas couple gb
10
Truly beautiful hotel with professional staff. Always eager to please and answer questions to the best of their knowledg
Pros:

Everything was just perfect.

Cons:

Not applicable

2026-07-03 via Nuitee
M
Mcwilliams solo_traveller gb
9
Pros:

Staff are fantastic and other customers in the wave bar are really friendly.

Cons:

Food was uneatable and expensive.

2026-07-03 via Nuitee
M
Marianne extended_group gb
4
A very dated hotel with minimal amenities but in a good location to Lime St station.
Pros:

Good location, very close to Lime Street station and the city overall. The hotel offered secure luggage storage before and after our stay and the reception staff were very helpful and accommodating. The cost was reasonable compared to other hotels for the dates we went, but not reasonable for the standard of the room and restaurant.
The was newish carpet in the room and the bathroom had been modernised. There was a decent hairdryer in the room.

Cons:

Extremely dated hotel. In its heyday this would have been a very grand hotel but it needs a LOT of work to bring it into the 21st century. We arrived in a heatwave and there was no air con in the room and the windows didn’t open. The room was unbearably hot and stuffy. The large, old radiator in the bathroom was very hot and we were told this was servicing the hot water for the hotel so couldn’t be turned off. We had two fans plugged in when we arrived. However, there were only 4 plug sockets for the whole family suite so we had to keep swapping what was on charge/in use. The wardrobes looked original and smelt musty and old. We didn’t use them.
The room had two double beds and a single and we were a party of three but there was only two sets of towels and two cups for coffee/tea. The lid of the kettle was broken too. There was a self closing fire door but it was old and didn’t fit the frame property so any fire would have got straight through it. On the landing all the fire doors were pushed open for the whole of our stay.
When we arrived for breakfast there were no clean tables and empty plates etc were on every table. It took the staff a while to clear and clean two tables for us and we were made to feel like an inconvenience.

2026-07-03 via Nuitee
D
Denise family_with_children gb
7
Ok. Would stay again for location but would not eat wat
Pros:

Location, room ok ut tired and not cleaned that well

Staff friendly

Cons:

1st day breakfast was awful. Sausages were like rubber and over cooked. Couldn't get to the toaster
2nd day hardly anything available so didn't bother ate out
3rd day - didn't even look.

Waste of money

Website said there was a pool. There wasnt

2026-07-03 via Nuitee
T
Timothy solo_traveller gb
9
Pros:

It was a good hotel very friendly staff

Cons:

The breakfast only had half a cup of coffee and the food was cold some days 2

2026-07-03 via Nuitee
K
Kenji couple au
10
Excellent
2026-07-03 via Nuitee
A
Andy couple gb
7
Good stay hotel could be better with a little TLC beds need a lot of work and the pillows are very big and hard
Pros:

Great location

Cons:

The pillows really hard hurts neck

2026-07-03 via Nuitee