Britannia Hotel City Centre Manchester

Hotels
Britannia Hotels
6.6 (20000 reviews)
35 Portland Street , Manchester , gb

Children allowed
Pets allowed

Facilities

Nightclub
Non-smoking rooms
Family rooms
Pets allowed
Lift / Elevator
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
Emergency cord in bathroom
Paid WiFi
See all facilities

Review Highlights

Pros:
Clean and neat room
Good price for what I got
Central location
Cons:
No windows
Building felt old
Staff not always available
Check-in process issues

Categories

Cleanliness
5.2
Some reviews indicated dusty and outdated rooms; cleanliness concerns were noted.
Service
7.2
Overall, service was described as polite, but there were some negative experiences reported.
Location
8.2
Multiple reviews praised the centrality and convenience of the location.
Room Quality
5.7
Several reviews noted cramped rooms and the lack of windows as downsides.
Amenities
6.2
Basic amenities were mentioned without specific complaints, rated slightly above average.
Value for Money
7.7
The hotel was considered a super value for money; positive remarks about pricing.
Food and Beverage
6.3
No specific mentions about food and beverage options.
Overall Experience
6.3
Overall mixed feelings but satisfactory considering the price.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 10:12

Property Description

Victorian Charm and Modern Comforts

Set in a magnificent Victorian building, Britannia Hotel offers a blend of historic charm and modern comforts. The grand balconied staircase and original chandeliers exude elegance throughout the property.

Comfortable Accommodation

The hotel features well-appointed bedrooms, each with a private bathroom. Some rooms offer additional amenities such as seating areas and workspaces, ensuring a comfortable stay for guests. All rooms are equipped with a TV and tea/coffee making facilities.

Vibrant Dining and Entertainment

Guests can enjoy a lively nightlife at the Wave Bar with live DJs and a dance floor, or unwind at Cromptons Bar's relaxing lounge. The hotel's proximity to Chinatown and various transportation options make it a convenient choice for exploring the city.

Book your stay at Britannia Hotel for a memorable experience in Manchester.

Important information:

Please note, we do not accept any cash payments at this property.

Please note that guests are required to show a photo identification and the credit card used to book on arrival.

WiFi access is available in all bedrooms. Charges apply for unlimited WiFi access.

WIFI is available at the hotel, charges apply per device

The Rouge bar is open late with live music on Fridays, Cromptons Bar features a relaxing lounge for casual drinks.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MAN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    No parking available.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and costs GBP 7.50 per 24 hours.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children 14 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

6.6
Based on 20000 reviews
Cleanliness: 5.2
Service: 7.2
Location: 8.2
Room Quality: 5.7
Amenities: 6.2
Value for Money: 7.7
Food and Beverage: 6.3
Overall Experience: 6.3
S
Shabana couple gb
1
We had a leak due to high pressure of the shower the bathroom floor was covered in water and it also got on to carpet in
Pros:

Location was excellent

Cons:

Rude staff

2026-04-12 via Nuitee
A
Antony solo_traveller gb
9
Stay was very a enjoyable , would definately stay at Brittania again
Pros:

The hotel and staff were amazing. Room was extremely comrortable and facilities were great too

Cons:

Nothing I didnt like, was all good Would highly recommend this hotel

2026-04-11 via Nuitee
M
Martin solo_traveller ie
7
Pros:

Location

Cons:

No window in room,a bit pricey

2026-04-11 via Nuitee
L
Loredana solo_traveller gb
5
2026-04-11 via Nuitee
G
Gregoriou couple cy
5
2026-04-11 via Nuitee
C
Cabot Alemañ couple es
10
2026-04-11 via Nuitee
H
Hamza couple gb
1
2026-04-10 via Nuitee
S
sarah solo_traveller gb
9
2026-04-10 via Nuitee
K
Kieran couple gb
5
Pleasant stay.
Pros:

Hotel location

Cons:

10am check out

2026-04-10 via Nuitee
R
Rennie family_with_children gb
2
below average
Pros:

The location of the hotel was incredibly convenient and well-placed. I would recommend staying somewhere else with better standards; however, for a short stay with no expectations, this hotel may work for some guests.

Cons:

The staff were a significant concern. During the early hours of the morning (4-6 am) there was an incident in the hotel where a man who was staying on my floor was shouting for help. I called the reception desk 7 times, and no one answered until the seventh time.
The hotel in itself also felt a little dated, and the food was quite dry.
The rooms lacked soundproofing, and the room temperature fluctuated quite significantly from extreme cold to uncomfortable heat.

2026-04-10 via Nuitee
N
Nela couple it
3
Cons:

The room I had was very dirty!

2026-04-10 via Nuitee
R
Ruby solo_traveller gb
7
2026-04-10 via Nuitee
S
Sabri couple fr
7
Pros:

L'emplacement

Cons:

Le ménage n'est pas fait tous les jours mais c'était propre

2026-04-10 via Nuitee
F
Fiona solo_traveller gb
8
Pros:

Easy access to the city. Room very comfortable and comfy bed. Easy to check in and good cancellation details.

Cons:

Nothing

2026-04-10 via Nuitee
M
May solo_traveller ie
5
2026-04-10 via Nuitee
J
JORGE LEOPOLDO couple no
8
2026-04-10 via Nuitee
P
PANAGIOTA solo_traveller gb
7
2026-04-10 via Nuitee
C
Cindy solo_traveller sc
10
Pros:

The location is excellent.

Cons:

Nothing

2026-04-10 via Nuitee
M
Muhammad solo_traveller gb
10
Pros:

The Staff were good. The was clean. Everything ok

2026-04-09 via Nuitee
J
johannes.eide97 solo_traveller no
4
2026-04-09 via Nuitee