Britannia Hotel City Centre Manchester

Hotels
Britannia Hotels
6.6 (20000 reviews)
35 Portland Street , Manchester , gb

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
Safety deposit box
Bar
See all facilities

Review Highlights

Pros:
Clean and neat room
Good price for what I got
Central location
Cons:
No windows
Building felt old
Staff not always available
Check-in process issues

Categories

Cleanliness
5.2
Some reviews indicated dusty and outdated rooms; cleanliness concerns were noted.
Service
7.2
Overall, service was described as polite, but there were some negative experiences reported.
Location
8.2
Multiple reviews praised the centrality and convenience of the location.
Room Quality
5.7
Several reviews noted cramped rooms and the lack of windows as downsides.
Amenities
6.2
Basic amenities were mentioned without specific complaints, rated slightly above average.
Value for Money
7.7
The hotel was considered a super value for money; positive remarks about pricing.
Food and Beverage
6.3
No specific mentions about food and beverage options.
Overall Experience
6.3
Overall mixed feelings but satisfactory considering the price.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 10:12

Property Description

Victorian Charm and Modern Comforts

Set in a magnificent Victorian building, Britannia Hotel offers a blend of historic charm and modern comforts. The grand balconied staircase and original chandeliers exude elegance throughout the property.

Comfortable Accommodation

The hotel features well-appointed bedrooms, each with a private bathroom. Some rooms offer additional amenities such as seating areas and workspaces, ensuring a comfortable stay for guests. All rooms are equipped with a TV and tea/coffee making facilities.

Vibrant Dining and Entertainment

Guests can enjoy a lively nightlife at the Wave Bar with live DJs and a dance floor, or unwind at Cromptons Bar's relaxing lounge. The hotel's proximity to Chinatown and various transportation options make it a convenient choice for exploring the city.

Book your stay at Britannia Hotel for a memorable experience in Manchester.

Important information:

Please note, we do not accept any cash payments at this property.

Please note that guests are required to show a photo identification and the credit card used to book on arrival.

WiFi access is available in all bedrooms. Charges apply for unlimited WiFi access.

WIFI is available at the hotel, charges apply per device

The Rouge bar is open late with live music on Fridays, Cromptons Bar features a relaxing lounge for casual drinks.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MAN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    No parking available.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and costs GBP 7.50 per 24 hours.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children 14 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

6.6
Based on 20000 reviews
Cleanliness: 5.2
Service: 7.2
Location: 8.2
Room Quality: 5.7
Amenities: 6.2
Value for Money: 7.7
Food and Beverage: 6.3
Overall Experience: 6.3
J
Josyjo619 solo_traveller gb
9
Amazing for the price!!
Pros:

Looks like the place is having a face lift.. this was our first time and I wasn't expecting much for the price but rooms were clean and well equipped..some public areas were being painted. The reception is quiet impressive and staff were excellent. We didn't eat or drink there so can't comment on that.

Cons:

It was extremely noisy at night with banging doors from other people. We stayed on main room side and it was very noisy outside and there was only half panel for the sound proofing to the window.
Beds were a little hard

2026-07-18 via Nuitee
E
Ellie couple gb
8
Brilliant staff, clean rooms, great location.
Pros:

Clean lovely staff

Cons:

Nothing

2026-07-18 via Nuitee
G
Graham solo_traveller gb
7
Good value accommodation, with a central location.
Pros:

Good value central location.

Cons:

Following the heatwave, room was a little too warm with no ventilation, though there was a plug in oscillating fan.

2026-07-18 via Nuitee
S
Simone solo_traveller gb
8
Pros:

Great value for money.

2026-07-18 via Nuitee
M
Moksh solo_traveller gb
8
2026-07-18 via Nuitee
S
Stacey couple gb
8
Over all good for price
Pros:

Breakfast was nice but luke warm

Cons:

Bed seemed to dip in middle

2026-07-18 via Nuitee
E
ESPERANCE family_with_children dk
7
It was short and nice, would pick again.
Pros:

Breakfest had many good options, knowing what properties (e.g. milk) was nice to see.

Cons:

Staircase felt heavy to walk op on.

2026-07-18 via Nuitee
J
Jessica solo_traveller gb
10
Great value for money
Pros:

I loved that the room was spacious and clean same with the bathroom there was a fan in there wich was handy 👌 the place was quiete staff were very friendly and accommodating after hearing bad things about the hotel it exceeded my expectations

2026-07-18 via Nuitee
A
Adedapo solo_traveller gb
9
Pros:

Cleanliness, good interior

Cons:

My room was by the side road and some noice came in bcos the glass probably wasn't double type.

2026-07-18 via Nuitee
V
Varun couple gb
2
Stay only for the location but skip for future (mainly due to the noise)
Pros:

Hotel was beautiful, location was amazing, close to many amenities/restaurants and good connectivity.

Cons:

Very noisy- firstly, given the fact that it was on the main road, you could practically hear everything.
Secondly, we could not sleep one bit due to the constant door slamming, woken up to doors being slammed by the housekeeping staff, we told them twice to shut the door slowly but to no avail. On the second night, it was the duty manager who was on the rounds and slammed the fire door shut, which was literally next to our room door. I mean, as a manager you should have the knowledge and decency to shut doors quietly (especially at 1am in the night).
Front desk staff was helpful and polite.

2026-07-18 via Nuitee
S
Shirley solo_traveller gb
10
2026-07-18 via Nuitee
E
Ellie-mai couple gb
8
2026-07-18 via Nuitee
S
Stephen solo_traveller gb
8
Was a brief overnight stay
Pros:

Location and value for money

Cons:

Not much to dislike

2026-07-18 via Nuitee
S
Samantha solo_traveller gb
5
2026-07-18 via Nuitee
S
Siobhan solo_traveller gb
2
Tired and basic, but probably was once lovely.
Pros:

Friendly staff, great location.

Cons:

I paid about £200 for a room that should have been closer to £50. The bathroom was incredibly aged, cracks in the wall, ugly industrial soap dispensers, cheap, chipped cabinets. The room itself only had lamps, no main light. The amenities in the room were so cheap and minimal. There were signs everywhere warning you of all the ways they might charge you extra.
The rest of the hotel has seen better days, everything looks tired, the corridors are labyrinthian, the check-in process is long and far too rigorous.
If it had been £60, I would have been fine. For the amount I paid, I was FUMING. The key card that said 'Best for value' was like a slap in the face.

2026-07-18 via Nuitee
A
Alok Sunil solo_traveller in
5
Pros:

The location is excellent

Cons:

Property is very run down and was expensive for the basic amenities they provided

2026-07-18 via Nuitee
A
Avnika solo_traveller gb
5
2026-07-18 via Nuitee
L
Lois couple gb
8
Cons:

No fridge or air con, room a bit dated

2026-07-17 via Nuitee
D
Deborah solo_traveller gb
7
2026-07-17 via Nuitee
G
Grace couple gb
8
2026-07-17 via Nuitee