Britannia Hotel City Centre Manchester

Hotels
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Britannia Hotels
6.6 (20000 reviews)
35 Portland Street , Manchester , gb
+44 161 228 2288

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
Safety deposit box
Bar
See all facilities

Review Highlights

Pros:
Clean and neat room
Good price for what I got
Central location
Cons:
No windows
Building felt old
Staff not always available
Check-in process issues

Categories

Cleanliness
5.2
Some reviews indicated dusty and outdated rooms; cleanliness concerns were noted.
Service
7.2
Overall, service was described as polite, but there were some negative experiences reported.
Location
8.2
Multiple reviews praised the centrality and convenience of the location.
Room Quality
5.7
Several reviews noted cramped rooms and the lack of windows as downsides.
Amenities
6.2
Basic amenities were mentioned without specific complaints, rated slightly above average.
Value for Money
7.7
The hotel was considered a super value for money; positive remarks about pricing.
Food and Beverage
6.3
No specific mentions about food and beverage options.
Overall Experience
6.3
Overall mixed feelings but satisfactory considering the price.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 10:12

Property Description

Victorian Charm and Modern Comforts

Set in a magnificent Victorian building, Britannia Hotel offers a blend of historic charm and modern comforts. The grand balconied staircase and original chandeliers exude elegance throughout the property.

Comfortable Accommodation

The hotel features well-appointed bedrooms, each with a private bathroom. Some rooms offer additional amenities such as seating areas and workspaces, ensuring a comfortable stay for guests. All rooms are equipped with a TV and tea/coffee making facilities.

Vibrant Dining and Entertainment

Guests can enjoy a lively nightlife at the Wave Bar with live DJs and a dance floor, or unwind at Cromptons Bar's relaxing lounge. The hotel's proximity to Chinatown and various transportation options make it a convenient choice for exploring the city.

Book your stay at Britannia Hotel for a memorable experience in Manchester.

Important information:

Please note, we do not accept any cash payments at this property.

Please note that guests are required to show a photo identification and the credit card used to book on arrival.

WiFi access is available in all bedrooms. Charges apply for unlimited WiFi access.

WIFI is available at the hotel, charges apply per device

The Rouge bar is open late with live music on Fridays, Cromptons Bar features a relaxing lounge for casual drinks.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MAN

Location

Guest Reviews

6.6
Based on 20000 reviews
Cleanliness: 5.2
Service: 7.2
Location: 8.2
Room Quality: 5.7
Amenities: 6.2
Value for Money: 7.7
Food and Beverage: 6.3
Overall Experience: 6.3
S
Simon • solo_traveller • gb
8
Pros:

Location was perfect.

Cons:

The room could do with a bit of a refresh!

2026-08-08 • via Nuitee
K
Keisha • couple • gb
8
Lovely location
Pros:

Convenient location and lovely interior

Cons:

Staff were sometimes ignorant

2026-08-08 • via Nuitee
D
Donna • couple • gb
7
2026-08-08 • via Nuitee
A
Atesh • couple • kw
10
2026-08-08 • via Nuitee
M
Michael • solo_traveller • ch
6
2026-08-08 • via Nuitee
P
Paul • solo_traveller • gb
1
2026-08-08 • via Nuitee
M
Mark • solo_traveller • gb
7
Very good
Pros:

Spacious ideal location comfy beds

Cons:

Breakfast not included

2026-08-08 • via Nuitee
E
Effie • couple • gb
10
2026-08-08 • via Nuitee
L
Ly • couple • kh
3
2026-08-08 • via Nuitee
E
Erdie ERALD • solo_traveller • gb
9
2026-08-07 • via Nuitee
M
Musgrove • solo_traveller • gb
6
Pros:

Beautiful hotel entrance, comfortable room with good sized and cosy bed and functioning bathroom facilities

Cons:

Thin walls, meaning we could hear shouting and arguing during the day and night from nearby/nextdoor rooms, would say room was a bit on the small side for the money we paid

2026-08-07 • via Nuitee
M
Matteo • solo_traveller • gb
9
Pros:

Room was good

Cons:

N/a

2026-08-07 • via Nuitee
C
Coral • family_with_children • gb
1
2026-08-07 • via Nuitee
J
Jake • solo_traveller • gb
10
2026-08-07 • via Nuitee
J
Johanna • solo_traveller • gb
1
The manager was rude to me when I was checking in
Pros:

I didn’t like the property they are not the same as Liverpool

Cons:

The room and the service I got

2026-08-07 • via Nuitee
J
Jake • solo_traveller • gb
10
2026-08-07 • via Nuitee
C
Chloe • solo_traveller • gb
2
2026-08-07 • via Nuitee
S
Samuel • extended_group • gb
3
Worst breakfast ever
Pros:

The location

Cons:

The breakfast was the worst iv ever seen in my life and iv stayed in 100s of hotels

2026-08-07 • via Nuitee
R
Robert • solo_traveller • gb
7
Know what you're going for
Pros:

The location was perfect, so close to everything and for the price I paid I couldn't really complain. I only needed it as a place to sleep as most of my stay was spent out and about. People reviewing this place complaining about the rooms with no windows, but it tells you this when booking, there were some really lovely rooms I saw when passing, so make sure to book what you need, don't book the cheapest option then complain about it. And yes, the place was a little worn round the edges and was clearly a lot grander back in the day, but for the most part, it was clean.

Cons:

The only real issue was the bed. One of the pillows had marks on both sides, which meant I didn't use it. The bed also wasn't the comfiest, but I did pay for a cheap room, so I expect some shortcomings.

2026-08-07 • via Nuitee
T
Tammy • solo_traveller • gb
10
Pros:

Nice room, comfy bed everything I needed

2026-08-06 • via Nuitee