Sheraton Hartford South

Hotels
•
Sheraton
8 (287 reviews)
100 Capital Boulevard , Rocky Hill , us

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Good breakfast options
Comfortable beds
Friendly staff (some)
Cons:
Inconsistent staff service
Cleanliness issues
Lack of desired amenities

Categories

Cleanliness
7.14
Multiple reviews noted issues with room cleanliness and bathroom conditions.
Service
8.61
Mixed sentiment; some staff were friendly while others were reported as rude.
Location
8.65
Great location mentioned frequently, easy access to major routes.
Room Quality
7.1
Reports of outdated conditions and maintenance issues, particularly in some rooms.
Amenities
8.13
Some amenities available; however, the absence of pool negatively impacted perception.
Value for Money
8.09
Some guests felt prices were a bit high for the quality provided.
Food and Beverage
8.14
Breakfast and restaurant food received positive feedback.
Overall Experience
8.11
Generally positive experience, but issues with cleanliness and service noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:53

Property Description

Convenient Location and Nearby Attractions

Sheraton Hartford South is ideally situated just 16 km from downtown Hartford, providing easy access to the vibrant city life and attractions such as the Mark Twain House and Museum. Additionally, the hotel is a mere 1 km away from the fascinating Dinosaur State Park and 15 km from the renowned Connecticut Science Center.

Comfortable Accommodations and Modern Amenities

Each guest room at Sheraton Hartford South is thoughtfully equipped with essential amenities including a coffee maker, work desk, and cable TV to ensure a relaxing stay. Guests can also enjoy the convenience of on-site facilities such as an indoor pool, fitness centre, and a business centre with fax/copy services.

Delicious Dining Options

Indulge in delectable cuisine at the on-site Common House restaurant, known for its signature sandwiches and pasta dishes. Whether it's a hearty meal or a quick bite, the restaurant is open all day to cater to your cravings.

Book now and experience the perfect blend of comfort, convenience, and culinary delights at Sheraton Hartford South.

Important information:

Guests traveling with pets will be charged a $75 nonrefundable pet fee and required to sign a pet policy form at check-in. Pet policy includes a 70 pound weight limit per pet and a maximum of two pets per room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BDL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and costs USD 9.95 per 24 hours.

Location

Guest Reviews

8
Based on 287 reviews
Cleanliness: 7.14
Service: 8.61
Location: 8.65
Room Quality: 7.1
Amenities: 8.13
Value for Money: 8.09
Food and Beverage: 8.14
Overall Experience: 8.11
K
KATHERINE • couple • us
7
Quick and quiet stay
Pros:

Very very big and the room was nice and spacious! The staff was very friendly and helpful!

Cons:

I didn’t like how the breakfast wasn’t included.. and on top of it it was $17/pp. I know it’s nothing big but $17 is alittle high for what they were serving.

2026-01-21 • via Nuitee
E
Emina • couple • us
3
Won’t stay here again
Pros:

The staff was friendly

Cons:

The rooms were broken my entire stay I didn’t have a key so I had to keep asking someone to come unlock my room for me. Which was super inconvenient for me. Most times I was waiting 5-10 mins in front of my room before anyone came to unlock the door. This also gave me safety concerns because when asked what room i was in I would just say the number they don’t check my id or anything so anyone could of said they were in my room and got in. I wasn’t able to sleep due to this giving me anxiety the entire time. Also The floors had moisture it smelled like feet and mildew. I left my work bag on the ground and it was wet (which is crazy because the floors are carpeted?) Bathrooms were outdated and had rust in the tub.

2026-01-19 • via Nuitee
S
Shane • solo_traveller • us
10
Pros:

The staff was great. Especially Nurassa, she was friendly and provided great service in the restaurant.

Cons:

Breakfast should have been included with the stay.

2026-01-19 • via Nuitee
J
Janet S • solo_traveller • us
10
Pros:

Breakfast buffet in the dining room was excellent and the server most attentive

2026-01-19 • via Nuitee
A
Alvin • couple • us
10
2026-01-19 • via Nuitee
A
Aneek • solo_traveller • us
7
Pleasant comfortable stay
Pros:

Good location. friendly staff, restaurant/ bar on premises

Cons:

Bathroom needs renovation. Shower and tub ran at the same time.

2025-12-30 • via Nuitee
Y
Yaritza • couple • us
8
2025-12-11 • via Nuitee
M
Mariel • couple • us
8
Pros:

Clean

Cons:

Staff was a little rude

2025-12-08 • via Nuitee
A
Andre • extended_group • nl
7
2025-12-04 • via Nuitee
F
frempong • family_with_children • us
2
Cons:

The staff were very rude, the room was dirty and no heat on my last night stay

2025-12-03 • via Nuitee
S
Sandra • couple • us
7
Pros:

Bed was wonderful. Clean room and towels.

Cons:

Only one safety bar on the tub shower. Chose for pool and sauna neither were available.

Breakfast was OK

2025-11-28 • via Nuitee
A
Armando • couple • us
1
2025-11-09 • via Nuitee
S
Shawn • couple • us
8
Clean and comfortable stay.
Pros:

Beds were comfortable. Nice to have microwave in the room.

Cons:

Lighting. Dark in the parking lot.

2025-10-20 • via Nuitee
D
David
10
Pros:

All good, no issues

2025-10-01 • via Nuitee
M
Michael • couple • us
4
I'll stay somewhere else next time.
Pros:

Breakfast was very good. The food, that is. The staff were whisking away plates like they were running out of them. And only one of them smiled.

Cons:

Overall, the place felt like it was on the way down and all the staff knew it. There was none of the graciousness, warmth, and helpfulness that I expect. The staff were efficient and dour.
The fact that the pool is gone needs to be more prominently acknowledged on the website. The news is hidden.

2025-09-30 • via Nuitee
S
Shelley • partner
8
Pros:

Parking was easy and lit up. AC kept the room cool. Property is a bit dated, but clean.

2025-09-30 • via Nuitee
M
michaelsY6413EM • Family
6
NO POOL
Pros:

THERE IS NO POOL If you search hard you can find that info on the website but its not immediately apparent And this website and others claim there is one There is no pool here

2025-09-28 • via Tripadvisor
C
Corinne • couple • us
10
2025-09-16 • via Nuitee
D
Dan
10
Comfy and quiet
Pros:

Stayed for a quick getaway and hope to go back again. The room was very clean, very comfortable and very quiet. Had dinner in the restaurant. French onion soup, potato skins and steak were all perfectly cooked and delicious! Every staff person was very nice and friendly. Made a nice weekend away!

2025-09-15 • via Nuitee
C
Corinne • couple • us
10
Pros:

Staff was great and room was clean and in a good location.

Cons:

Price was a little high

2025-09-13 • via Nuitee