Hyatt Centric Fisherman's Wharf San Francisco

Hotels
Hyatt
8 (1602 reviews)
555 North Point Street , San Francisco , us

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness concerns
Rude service experience

Categories

Cleanliness
7.21
There were complaints regarding cleanliness and room conditions.
Service
8.68
Staff were friendly, though there were isolated issues with rudeness.
Location
9.22
The hotel is ideally located near major tourist attractions.
Room Quality
7.67
Rooms were generally comfortable, but some felt dated.
Amenities
7.2
Limited amenities such as outdated coffee machines and no kettle.
Value for Money
8.16
Pricing reflects the central location despite some shortcomings.
Food and Beverage
7.71
Breakfast was good but service was slow.
Overall Experience
8.18
Mixed feelings; positive aspects but significant issues affected the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:04

Property Description

Luxurious Amenities and Features

Located just a short stroll from Fisherman's Wharf, the Hyatt offers a blend of modern comforts and rustic charm. Enjoy a heated outdoor pool, hot tub, and free WiFi. Relax in rooms equipped with a 47” HDTV, Bluetooth media hub, and spa toiletries. Indulge in delicious meals at The Wardroom and sip cocktails at Brick & Beam lounge.

Convenience at Your Fingertips

With a 24-hour Marketplace for snacks and toiletries, a 24-hour reception, and services like dry cleaning and currency exchange, your stay at Hyatt Fisherman's Wharf is hassle-free. Explore nearby attractions like Ghirardelli Square, PIER 39, and the iconic Golden Gate Bridge, all within easy reach.

Unforgettable Experiences Await

Immerse yourself in the vibrant culture of San Francisco with historic trolleybuses, cable cars, and must-visit spots like Alcatraz and Union Square just moments away. Book your stay now at Hyatt Fisherman's Wharf for a memorable and convenient experience.

Important information:

Please note that reservations made that include breakfast are only valid for up to 2 guests, $50 in total credit.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SFO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 65 per day.

Location

Guest Reviews

8
Based on 1602 reviews
Cleanliness: 7.21
Service: 8.68
Location: 9.22
Room Quality: 7.67
Amenities: 7.2
Value for Money: 8.16
Food and Beverage: 7.71
Overall Experience: 8.18
C
Christel couple us
3
Very disappointing
Pros:

The location

Cons:

The bathroom was dirty, we paid extra for a city view which was a view of the parking lot.

2026-04-10 via Nuitee
N
naomi family_with_children gb
9
Pros:

Hotel was exactly wgere we wanted to be
Comfortable, ckean
Breakfast was fabulous

Cons:

Noise from renovations, started at 8am

2026-04-09 via Nuitee
A
Alejandra family_with_children ve
8
2026-04-08 via Nuitee
M
Morgan solo_traveller us
8
Overall we had a great stay and enjoyed the area.
Pros:

The room was clean and modern, the restaurant was excellent and s great location.

Cons:

The parking and driveway was congested and hard to navigate.

2026-04-08 via Nuitee
A
Alejandra couple ve
8
2026-04-08 via Nuitee
K
Karen family_with_children us
6
It was okay, but the service could have been much better.
Pros:

Good location.

Cons:

Parking was full so we had to park off site. Very inconvenient for unloading with children. One adult had to park the car down the street while the other adult had to carry all the children and the luggage up to the room. The staff did not offer any assistance with luggage. Not even the use of a luggage cart. The door to our room did not latch, which we discovered when we were trying to leave to get dinner at 7:30 at night. They sent maintenance up to try to fix it. They couldn’t fix it. Since the door could not be secured, we had to wait inside the room and couldn’t leave until the whole matter was resolved. It delayed our dinner significantly with hungry children. It was around 8:30pm by the time it was resolved. They ended up putting us in a new room. So we had the inconvenience of packing up our stuff and moving, which they only offered to do because the maintenance staff member insisted to the office staff that he couldn’t fix the door easily (the maintenance man was very nice). There was no offer of a discount/food voucher/or upgrade of any kind, not even an apology, which was frustrating because it was a major inconvenience to entertain tired and hungry children at 8:30 at night. We specifically paid for breakfast to be included. When we went down to breakfast the next day. There was a long line of people waiting to be seated. They only had three people serving tables. The restaurant did not have all available tables being utilized despite the long line. We ended up leaving after waiting for 15 minutes without moving in the line. So we did not get to use the breakfast voucher that we paid for. They should have staffed it appropriately and opened up more tables. Overall, it was a decent location but the service was not great. I would not stay there again.

2026-04-08 via Nuitee
A
Ana family_with_children us
10
Pros:

Great location, super clean and nice staff.

Cons:

All was great

2026-04-07 via Nuitee
E
Eva-Maria family_with_children at
9
Pros:

It was perfectly clean and location close to Fishermans,Wharf was perfect

2026-04-07 via Nuitee
K
Karanpreet couple in
3
Pros:

The location is good. Close to attractions

Cons:

There’s no notice of ongoing renovations in the hotel on booking.com or the hotel website. There was drilling and hammering from 9 am to 5 pm everyday. We would go with another hotel if we knew there was construction going on here. The water machine was not available due to construction in that room. Resort felt like extra because wifi wasn’t working and water wasn’t replaced in the room - which is explicitly mentioned why resort fee is charged. Some staff was very unpleasant and rude when we mentioned some of these things

2026-04-07 via Nuitee
S
Silvana solo_traveller it
8
E’ stato un soggiorno piacevole
Pros:

Posizione buona colazione non di mio gradimento perché non c’era buffet

Cons:

La colazione

2026-04-05 via Nuitee
G
Gabriela couple us
7
Pros:

Property was clean, great location, extremely friendly and helpful staff

Cons:

I think they are remodeling or updating, which is great but during the normal hours if you are working in your room or trying to rest from travel it was incredibly loud and I could feel the vibrations from the work being done.

2026-04-02 via Nuitee
J
Jimmy family_with_children us
5
2026-04-01 via Nuitee
C
Ciara family_with_children gb
8
Comfortable stay but disappointed with some the facilities.
Pros:

Great location. Lovely staff. Very comfortable beds. Paid for breakfast to be included on one of our two nights - very good value.

Cons:

Swimming pool was not in use or accessible. This was not stated on booking. Room was very dark. Hotel was generally a little run down.

2026-04-01 via Nuitee
E
Emylia couple us
10
2026-03-31 via Nuitee
L
Lorena Soledad family_with_children ar
8
2026-03-29 via Nuitee
C
Ciara family_with_children gb
7
2026-03-29 via Nuitee
H
Howard Messer solo_traveller ca
9
2026-03-28 via Nuitee
F
Frances couple us
5
Overpriced for what you get but nice location
Pros:

Location was good for walking . Great hair dryer!

Cons:

The hotel is a bit run down. The rooms are in need of a renovation and so are the carpets. No coffee machine in room. No rooms with a view.

2026-03-28 via Nuitee
R
ROSSIE01 couple us
9
Overall it was nice and clean.
Pros:

Not keen on the room. We were looking out at the roof and other romms. No view!

Cons:

Higher floor

2026-03-28 via Nuitee
J
Judy couple us
10
Great place to stay in San Francisco in the heart of Fisherman’s Wharf
Pros:

Nice clean hotel, full service, at Fisherman’s Wharf, close to attractions. Great pool and health club.

2026-03-21 via Nuitee