Embassy Suites Syracuse

Hotels
•
Embassy Suites Hotels
8.4 (554 reviews)
6646 Old Collamer Road , East Syracuse , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Good breakfast
Cons:
Cleanliness issues
Rude staff
Slow service

Categories

Cleanliness
7.81
Numerous mentions of dirty rooms and common areas.
Service
9.28
Friendly staff and positive interactions overall.
Location
7.82
Downtown area without many eating options, but convenient for the airport.
Room Quality
8.27
Comfortable and modern rooms, although some issues noted.
Amenities
8.6
Good breakfast and meeting areas, but needing more variety in beverages.
Value for Money
8.26
Complaints about value for high price, noted sloppiness.
Food and Beverage
8.51
Good breakfast but limited drink options.
Overall Experience
8.68
Overall a pleasant stay with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:39

Property Description

Convenient Location and Amenities
Located just 15 minutes from downtown Syracuse and Syracuse University, Embassy Suites Syracuse offers the perfect blend of convenience and comfort. Each suite boasts a fully equipped kitchen, ideal for both short and extended stays.

On-Site Dining and Leisure Facilities
Indulge in a delicious grab-and-go breakfast or savor American cuisine at The Eterie. Unwind in the indoor pool with a spa bath or stay active at the gym. Guests can also enjoy a complimentary evening reception on select weekdays.

Business and Convenience
With free WiFi, a business center, and spacious work desks in every suite, Embassy Suites Syracuse caters to both leisure and business travelers. Laundry facilities, a convenience store, and free access to the gym ensure a stress-free stay.

Book your stay at Embassy Suites Syracuse now for a seamless and enjoyable experience!

Important information:

The manager's reception is on Mondays through Thursdays.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYR

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.4
Based on 554 reviews
Cleanliness: 7.81
Service: 9.28
Location: 7.82
Room Quality: 8.27
Amenities: 8.6
Value for Money: 8.26
Food and Beverage: 8.51
Overall Experience: 8.68
L
LaTanya • couple • us
10
2026-02-11 • via Nuitee
A
Arsela • family_with_children • al
10
Pros:

Enjoyed the one night stay. Room was clean and spacious. Comfortable beds. Good breakfast.

Cons:

Silverware and plates at the breakfast required much better sanitation as they were not clean

2026-01-24 • via Nuitee
C
Christopher • couple • us
10
Pros:

Hospitality was amazing

Cons:

The pool is gone

2026-01-22 • via Nuitee
C
Christina • couple • us
9
2026-01-20 • via Nuitee
A
Ann • couple • us
9
Had a very good stay
Pros:

Very clean, comfortable relaxed setting

Cons:

N/A

2026-01-19 • via Nuitee
K
Katie • family_with_children • us
10
2026-01-19 • via Nuitee
S
Savanna • extended_group • us
10
Pros:

I loved the way the property looked ! It was beautiful!!

2026-01-19 • via Nuitee
A
Amy • couple • us
10
Pros:

Convenient and super comfortable.

Cons:

Need more coffee in the room. Two packs were only one cup per person. Not enough when you get up early.

2026-01-18 • via Nuitee
D
David • family_with_children • us
10
Pros:

Breakfast and the quietness of the room

2026-01-15 • via Nuitee
C
Christine • couple • us
5
Overall fine but for the bed
Pros:

The atmosphere of the lobby

Cons:

The beds are not comfortable. Not at all

2026-01-15 • via Nuitee
G
Gavin • couple • us
8
2026-01-11 • via Nuitee
A
Abida • extended_group • us
8
Pros:

Great location

Cons:

Needed more cleaning

2026-01-06 • via Nuitee
M
Manda • couple • us
1
2026-01-01 • via Nuitee
M
Mary • family_with_children • us
10
2025-12-29 • via Nuitee
C
Christina • couple • us
10
Clean and modern
Pros:

Modern clean

Cons:

Free drink vouchers only for limited items. Bartender not friendly and long wait for service

2025-12-28 • via Nuitee
B
Brittany • solo_traveller • us
8
2025-12-21 • via Nuitee
B
Brittany • family_with_children • us
9
We went for my sons second birthday to swim and stay the night and we had such a lovely and relaxing time
Pros:

We love the fountain by the elevator, the decor is stunning around Christmas time, the rooms are always perfect and comfortable and we look forward to breakfast every stay

Cons:

Nothing at all.

2025-12-20 • via Nuitee
D
Danika • couple • us
10
2025-12-20 • via Nuitee
F
Felan • extended_group • ie
5
2025-12-06 • via Nuitee
D
Denise • family_with_children • us
9
2025-11-24 • via Nuitee