Embassy Suites by Hilton San Rafael at Marin Center

Hotels
•
Embassy Suites Hotels
8.3 (953 reviews)
101 McInnis Parkway , San Rafael , us

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Attentive staff
Spacious and modern rooms
Cons:
Cleanliness issues
Additional fees for amenities

Categories

Cleanliness
7.59
There were multiple mentions of cleanliness issues, including dirty areas under furniture and unclean bathroom floors.
Service
9.06
Several reviews highlighted the attentiveness of staff, especially in maintenance and breakfast service.
Location
8.6
Reviews praised the quiet location and proximity to local attractions.
Room Quality
8.55
Most reviews commented positively on the room comfort and modern decor, despite some specific complaints.
Amenities
8.08
Amenities were generally well received, although some guests mentioned additional fees and limitations.
Value for Money
8.04
Some guests found the hotel slightly expensive compared to the offered services, particularly regarding parking fees.
Food and Beverage
8.09
Breakfast was generally appreciated but with some organization issues noted.
Overall Experience
8.36
The overall experience was positive despite some issues with cleanliness and service in specific instances.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:29

Property Description

Luxurious Two-Room Suites

Nestled north of the iconic San Francisco Golden Gate Bridge, our San Rafael all-suite hotel offers a relaxing stay in spacious two-room suites. Enjoy the convenience of being adjacent to Northgate Mall and the Marin County Civic Center, perfectly situated between wine country and San Francisco.

Complimentary Dining Experiences

Indulge in a variety of dining options at our hotel, from the upscale and social setting of Red Oak Craft Bar and Rotisserie to the comfort of Marin Comfort Kitchen, celebrating grilled cheese with local artisan breads and cheeses. For a quick bite or souvenir shopping, visit E'Terie 24-Hour Market stocked with freshly prepared options and national snack brands.

Convenient Amenities

With 363 self-parking spaces, including oversized and bus parking, parking is a breeze at our hotel. Guests can also enjoy a free made-to-order breakfast and Evening Reception with a selection of beverages and snacks. Book your stay now for a perfect blend of luxury and convenience!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SFO

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 15 per day.

  • Internet

    WiFi is available in all areas and costs USD 9.95 per 24 hours.

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 953 reviews
Cleanliness: 7.59
Service: 9.06
Location: 8.6
Room Quality: 8.55
Amenities: 8.08
Value for Money: 8.04
Food and Beverage: 8.09
Overall Experience: 8.36
D
dalila • family_with_children • us
7
I would not stay there again.
Pros:

Love how it has a bar inside. Rooms were clean and staff was nice.

Cons:

There was a group of baseball kids staying there. Kids kept running around the hotel, screaming using the elevator as a game. A total of 15 girls would get in it and go up and down non stop. The worst part were their drunk parents. They were super loud up until 2am. Called the front desk twice to have this issue dealt with but nothing happened since the staff said that those parents would listen to them. Those people should have had some courtesy and respect since so many ppl were staying there to get some rest and got none.

2026-07-16 • via Nuitee
V
Victoria • couple • us
10
Relaxing and pleasant
Pros:

Breakfast was amazing. So many really good options and all high quality. And we could bring our little dog with us. I liked the “quiet hours” and folks seemed to honor it. They are very dog friendly which was critical for our stay.

Cons:

They could have posted the additional pet fee and parking fee on the booking site.

2026-07-15 • via Nuitee
R
Rosalinda • solo_traveller • us
7
2026-07-14 • via Nuitee
K
Kelli • family_with_children • us
8
It was a relief to have a room, but for over $500, the room shoulda been better.
Pros:

It was great to be able to walk right to the hotel after the Fair. We were allowed to have a 2pm check out time.

Cons:

The TV system kept turning itself off when I walked to another room. The toilet paper holder was difficult to use & even fell off one time. Big mark on the wall behind the TP holder missing paint. The cabinet below the kitchenette was wonky & would not shut. The lighting in the living room area was very dim.

2026-07-11 • via Nuitee
B
BryonyFD • Family • Canton, Michigan
6
Has great potential if there is better attention to detail (needs deep cleaning)
Pros:

Stayed 6 nights over the July 4th holiday with my husband and two boys (15,12) to visit the San Fran area. Pros: walking distance to train to take to a ferry in to the city, front desk ladies were friendly and happy to assist, lots of seating in the public areas, good security with the Marin Fair going on, housekeeping delivered items promptly, laundry room available however only one washer, one dryer, omelet station great, rest of breakfast area standard. Cons: dirty-commons areas rugs hadn’t been vacuumed in a long time and were stained, garbages in commons areas overflowing, plates/cups used by guests and left outside rooms were not picked up in a timely fashion, patio area outside pool very dirty-needed to put down towels to sit on, evening reception snacks varied but ran out quickly, no restaurants within walking distance, dirty grout in bathrooms, rooms showing some wear. Overall, decent stay but lower than other Embassy Suites we have stayed at.

2026-07-08 • via Tripadvisor
G
Gail • couple • us
8
2026-07-07 • via Nuitee
S
Simpson • solo_traveller • us
10
2026-07-07 • via Nuitee
C
Carola • solo_traveller • us
8
2026-07-04 • via Nuitee
L
Laura • solo_traveller • us
10
Pros:

Friendly staff, great location, parking fee is very reasonable. Breakfast and complimentary happy hr drinks (2 per adult) included.

2026-07-04 • via Nuitee
G
Gloria • couple • us
4
Pros:

Facility and location was excellent.

Cons:

We asked for a late check out, to which was not shared with housekeeping staff. We worked late and were woke by housekeeping not once but twice. This was very frustrating.

2026-07-03 • via Nuitee
M
Martin • couple • us
10
2026-07-02 • via Nuitee
M
Martin • couple • us
8
2026-06-28 • via Nuitee
R
Ryan • couple • us
10
2026-06-25 • via Nuitee
J
Jennifer • family_with_children • us
8
2026-06-25 • via Nuitee
T
Timothy Johnson • solo_traveller • us
5
Pros:

Great gym, breakfast, and games accessible for family.

Cons:

AC in our room didn't work. They tried fixing it, but with no luck. Couldn't relocate to another room due to our party size.

2026-06-25 • via Nuitee
A
Amora • family_with_children • us
8
Convenient and friendly
Pros:

Front desk staff were very helpful. I needed a room on the first floor close to the enterance bc I was traveling with an elderly family member, and they were accommodated and assisted. Also, breakfast we very nice.

2026-06-23 • via Nuitee
U
UntoThineOwnSelf • Family
10
Great hotel! Definite book when in the area
Pros:

Have stayed at this hotel a few times while in the area and thoroughly enjoyed it each time. The natural light that flows through the spacious atrium is wonderful, and the little pockets of seating on the ground floor are perfect for gathering.

The rooms are enormous! Perhaps not the newest, but well kept and always clean; comfortable beds and bedding. The layout allows for privacy when needed and tons of space when you don’t. The staff and service is great - very friendly and accommodating. Ask the front desk about the aviary.

My favorite perk, though, has to be the made to order omelettes at breakfast. Patrick is a culinary genius! The pride in his craft comes through with every bite. And talk about multitasking! Definite pro, 12/10 recommend. Big shout out to the attentive breakfast crew, as well, for keeping the hot food replenished and especially the coffee.

Lastly, I’m thrilled the hotel allows you to bring your fur babies. Anyone who has one knows what a comfort it is to have them with you when away from home. Major bonus points for that for sure.

It’s a great hotel! Will come back when visiting.

2026-06-22 • via Tripadvisor
E
Eldermire • couple • us
8
2026-06-21 • via Nuitee
C
caroljean2 • Couples • York, Maine
8
Great breakfast!
Pros:

We enjoyed very much our stay at embassy suites, San Rafael. It was easy to walk over to see the Frank Lloyd Wright designed Civic center and there was a small pond to walk around which was a bonus. As always, breakfast was delicious...made even better by Patrick who always prepared our omelets and eggs just right and always with a smile. Thank you, Patrick and the rest of the very helpful wait staff.

2026-06-19 • via Tripadvisor
J
judithtT9809AV • Business
10
Best Breakfast
Pros:

Loved the breakfast experience there!! Very friendly service!! All the Latino workers were so kind and made the most amazing omelets!

2026-06-17 • via Tripadvisor