Embassy Suites by Hilton San Rafael at Marin Center

Hotels
Embassy Suites Hotels
8.3 (930 reviews)
101 McInnis Parkway , San Rafael , us

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Attentive staff
Spacious and modern rooms
Cons:
Cleanliness issues
Additional fees for amenities

Categories

Cleanliness
7.59
There were multiple mentions of cleanliness issues, including dirty areas under furniture and unclean bathroom floors.
Service
9.06
Several reviews highlighted the attentiveness of staff, especially in maintenance and breakfast service.
Location
8.6
Reviews praised the quiet location and proximity to local attractions.
Room Quality
8.55
Most reviews commented positively on the room comfort and modern decor, despite some specific complaints.
Amenities
8.08
Amenities were generally well received, although some guests mentioned additional fees and limitations.
Value for Money
8.04
Some guests found the hotel slightly expensive compared to the offered services, particularly regarding parking fees.
Food and Beverage
8.09
Breakfast was generally appreciated but with some organization issues noted.
Overall Experience
8.36
The overall experience was positive despite some issues with cleanliness and service in specific instances.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:29

Property Description

Luxurious Two-Room Suites

Nestled north of the iconic San Francisco Golden Gate Bridge, our San Rafael all-suite hotel offers a relaxing stay in spacious two-room suites. Enjoy the convenience of being adjacent to Northgate Mall and the Marin County Civic Center, perfectly situated between wine country and San Francisco.

Complimentary Dining Experiences

Indulge in a variety of dining options at our hotel, from the upscale and social setting of Red Oak Craft Bar and Rotisserie to the comfort of Marin Comfort Kitchen, celebrating grilled cheese with local artisan breads and cheeses. For a quick bite or souvenir shopping, visit E'Terie 24-Hour Market stocked with freshly prepared options and national snack brands.

Convenient Amenities

With 363 self-parking spaces, including oversized and bus parking, parking is a breeze at our hotel. Guests can also enjoy a free made-to-order breakfast and Evening Reception with a selection of beverages and snacks. Book your stay now for a perfect blend of luxury and convenience!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SFO

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 15 per day.

  • Internet

    WiFi is available in all areas and costs USD 9.95 per 24 hours.

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 930 reviews
Cleanliness: 7.59
Service: 9.06
Location: 8.6
Room Quality: 8.55
Amenities: 8.08
Value for Money: 8.04
Food and Beverage: 8.09
Overall Experience: 8.36
K
Kristin couple us
8
Pros:

Very courteous and helpful front desk staff. Quiet rooms. Excellent breakfast. Nice weights in gym.

Cons:

Cost :(

2026-06-02 via Nuitee
V
Vickilynn family_with_children us
10
2026-05-30 via Nuitee
M
Margaret extended_group us
7
Cons:

Hard to find the property as a person from out of the state.

2026-05-28 via Nuitee
J
J solo_traveller us
9
Would definitely stay here again.
Pros:

Good breakfast. Snacks were a great idea. Every employee was friendly and helpful and kind.

Cons:

Some grab bars in the tub would have made me feel so much safer.

2026-05-27 via Nuitee
D
Dee couple us
8
Visiting fro a wedding nearby
Pros:

Plenty of space, comfortable beds. Did not realize how large of a hotel it is but it really was well managed and run. Our air conditioner did not seem to be cooling and they responded immediately to try and adjust. Very responsive staff! They have a good breakfast as well as happy hour in evenings that were welcomed!

Cons:

The lighting in the main room is a bit dull- would be nice to have a dimmer or way to increase.

2026-05-27 via Nuitee
J
Joan family_with_children us
10
2026-05-26 via Nuitee
G
Gareth solo_traveller gb
8
Pros:

Liked the included breakfast (very good, lots of choice and especially omelettes prepared to order) and two complimentary drinks. Room very good size, clean and modern.

Cons:

Some public areas away from reception were not always clean, with plates and cutlery left outside rooms and the lift floor needed a clean (sticky stain/ spill). Lighting was modern but couldn't quite get it quite right - e.g. light in lounge needed dinner, otherwise too bright.

2026-05-24 via Nuitee
C
Coral family_with_children us
10
2026-05-23 via Nuitee
S
Siva Kanishka solo_traveller in
8
2026-05-23 via Nuitee
J
Janice solo_traveller us
10
2026-05-21 via Nuitee
C
Cristina solo_traveller us
8
2026-05-21 via Nuitee
M
Michael solo_traveller us
10
Pros:

The entire layout of the hotel and the friendliness of the staff was amazing. Very pleased with our stay.

Cons:

No complaints

2026-05-20 via Nuitee
R
Robert couple us
8
2026-05-16 via Nuitee
J
John solo_traveller us
8
2026-05-14 via Nuitee
M
Matt solo_traveller us
10
2026-05-13 via Nuitee
J
JAMECY couple br
10
2026-05-13 via Nuitee
J
Johanna family_with_children fi
8
Pros:

Toimiva ja siisti hotelli.

2026-05-13 via Nuitee
M
Magdalena couple se
8
2026-05-11 via Nuitee
D
daniellemF1855SS Family
2
Not worth it
Pros:

No shampoo in the shower. Took over an hour for them to replace it. They acted so inconvenienced that we needed shampoo. Super disappointing. Room had a huge hole in bathroom door that was badly repaired. Annoying especially since I "upgraded" to a corner room for $20 more

2026-05-10 via Tripadvisor
R
Richard solo_traveller us
10
2026-05-10 via Nuitee