Holiday Inn Express Toronto Downtown by IHG

Hotels
•
Holiday Inn Express
8.3 (2073 reviews)
111 Lombard Street , Toronto , ca

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Reasonable amenities
Cons:
Cleanliness issues
Poor lighting
Unsatisfactory breakfast

Categories

Cleanliness
6.66
Concerns about hygiene and cleanliness were raised, particularly regarding towels and used toiletries.
Service
9.63
The staff were praised for being friendly, courteous, and accommodating during the stay.
Location
9.67
The location was highlighted as excellent and very convenient for nearby attractions.
Room Quality
7.62
The room was described as dark with poor lighting, and lacking basic amenities for comfort.
Amenities
8.65
The amenities were mostly satisfactory, with good features for the type of hotel.
Value for Money
8.61
Value perception was tempered by some issues but overall considered reasonable for the location.
Food and Beverage
6.66
Breakfast received criticism for quality and presentation, impacting the overall experience.
Overall Experience
8.93
Despite some notable improvements needed, there was overall enjoyment of the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 20:13

Property Description

Central Location
Located just minutes away from iconic Toronto attractions like the CN Tower and Rogers Centre, Holiday Inn Express Toronto Downtown offers convenience and accessibility to guests looking to explore the city.

Comfortable Accommodations
The hotel boasts spacious and modern rooms equipped with all the necessary amenities for a comfortable stay, including cable TV, a coffee maker, and a cozy seating area.

Delicious Breakfast Options
Start your day right with a hot continental breakfast featuring a variety of options such as fresh fruit, eggs, bacon, and a pancake machine, ensuring a satisfying and delicious meal to kickstart your morning.

To experience the perfect blend of comfort, convenience, and great amenities, book your stay at Holiday Inn Express Toronto Downtown now.

Important information:

Parking is not permitted for vehicles over a clearance level of 6.1 feet. Limited space is available and cannot be guaranteed.

Please note that guests who make reservations through this site are not eligible to receive Priority Club points.

Please note that renovation work is taking place at the property from January 2026 to May 2026, and some rooms may be affected by noise.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CAD 35 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for CAD 10 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 2073 reviews
Cleanliness: 6.66
Service: 9.63
Location: 9.67
Room Quality: 7.62
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 6.66
Overall Experience: 8.93
C
Chavarria • solo_traveller • pa
10
Pros:

Que es centrico

2026-05-21 • via Nuitee
S
Strachan • solo_traveller • gb
8
Pros:

Location and room comfort

Cons:

Noisy air-conditioning so poorly regulated temp. Hotel being decorated but not great inconvenience

2026-05-21 • via Nuitee
K
Katrina • couple • gb
9
Great location and super friendly staff
Pros:

Great location, staff were great, breakfast was varied selection

Cons:

Was being renovated so noticed a bit but didn't affect us too much

2026-05-16 • via Nuitee
S
Stephanie • solo_traveller • gb
9
Pros:

Good hotel in a very convenient location. Looks like room was recently decorated but some USB sockets not working. No kettle in the room, just a coffee machine so couldn't make a brew very easily. Breakfast was standard but nice and buffet style. Staff were helpful and friendly.

2026-05-15 • via Nuitee
S
Silva • couple • us
9
2026-05-15 • via Nuitee
B
bakermansam • solo_traveller • ca
10
2026-05-15 • via Nuitee
F
Francoise • couple • fr
9
Nous sommes venues visiter Toronto, pour 2 jours. Nous avons trouvé l’hotel bien situé. Nous n’avons rien trouvé à redir
Pros:

Tout était très bien. Bon petit déjeuner.

2026-05-14 • via Nuitee
M
MeiHua • couple • tw
7
2026-05-11 • via Nuitee
O
Othman • solo_traveller • ma
10
2026-05-08 • via Nuitee
M
Melissa • solo_traveller • ca
7
Cons:

La connexion wifi était pas fonctionnelle.
Le petit déjeuner c'était le pire : que des produits super cheap avec des assiettes en carton et des couverts en plastique !!
Bonjour les déchets, vraiment bas de gamme !!

2026-05-06 • via Nuitee
M
Miguel Angel • family_with_children • ca
9
Pros:

Close to downtown

Cons:

Nil

2026-05-06 • via Nuitee
Y
Yuvini • couple • ca
10
2026-05-03 • via Nuitee
N
Natalia • family_with_children • us
9
Pros:

El personal fue muy amable, cualquier necesidad que tuvimos, nos la resolvieron.
Muy céntrico.

Cons:

Un poco más caro de lo que estamos habituados.

2026-04-27 • via Nuitee
M
Mayokun • solo_traveller • ca
10
2026-04-26 • via Nuitee
A
Alison • solo_traveller • ca
10
2026-04-23 • via Nuitee
B
Becky • family_with_children • gb
10
Couple of nights' city stopover
Pros:

Super comfy beds
Plentiful breakfast
Safe provided
Walkable to places we wanted to visit
Staff were friendly and helpful
Luggage storage provided
Multiple elevators

Cons:

Bit of noise (car horns/ sirens) could be heard from the road through the night, even on the 14th floor, but we were tired so it didn't matter!

2026-04-21 • via Nuitee
M
Mohamed • solo_traveller • fr
8
2026-04-20 • via Nuitee
J
Johann Romero • solo_traveller • pe
10
2026-04-19 • via Nuitee
N
Natividad • solo_traveller • us
10
2026-04-19 • via Nuitee
M
Michele • couple • ca
9
Staff were wonderful and all so helpful.
Pros:

Easy to get to, arrival and drop off area, good parking. We had a last minute stay because of medical appointments at the hospital and unsure of how long we needed. I was able to check in early and they called me to check if we needed to stay another night after more appointments !

Cons:

Nothing was a problem. Even through renovations the hotel still had everything we needed

2026-04-18 • via Nuitee