Holiday Inn Express Toronto Downtown by IHG

Hotels
•
Holiday Inn Express
8.3 (2034 reviews)
111 Lombard Street , Toronto , ca

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Currency exchange
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Reasonable amenities
Cons:
Cleanliness issues
Poor lighting
Unsatisfactory breakfast

Categories

Cleanliness
6.66
Concerns about hygiene and cleanliness were raised, particularly regarding towels and used toiletries.
Service
9.63
The staff were praised for being friendly, courteous, and accommodating during the stay.
Location
9.67
The location was highlighted as excellent and very convenient for nearby attractions.
Room Quality
7.62
The room was described as dark with poor lighting, and lacking basic amenities for comfort.
Amenities
8.65
The amenities were mostly satisfactory, with good features for the type of hotel.
Value for Money
8.61
Value perception was tempered by some issues but overall considered reasonable for the location.
Food and Beverage
6.66
Breakfast received criticism for quality and presentation, impacting the overall experience.
Overall Experience
8.93
Despite some notable improvements needed, there was overall enjoyment of the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 20:13

Property Description

Central Location
Located just minutes away from iconic Toronto attractions like the CN Tower and Rogers Centre, Holiday Inn Express Toronto Downtown offers convenience and accessibility to guests looking to explore the city.

Comfortable Accommodations
The hotel boasts spacious and modern rooms equipped with all the necessary amenities for a comfortable stay, including cable TV, a coffee maker, and a cozy seating area.

Delicious Breakfast Options
Start your day right with a hot continental breakfast featuring a variety of options such as fresh fruit, eggs, bacon, and a pancake machine, ensuring a satisfying and delicious meal to kickstart your morning.

To experience the perfect blend of comfort, convenience, and great amenities, book your stay at Holiday Inn Express Toronto Downtown now.

Important information:

Parking is not permitted for vehicles over a clearance level of 6.1 feet. Limited space is available and cannot be guaranteed.

Please note that guests who make reservations through this site are not eligible to receive Priority Club points.

Please note that renovation work is taking place at the property from January 2026 to May 2026, and some rooms may be affected by noise.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CAD 35 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for CAD 10 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 2034 reviews
Cleanliness: 6.66
Service: 9.63
Location: 9.67
Room Quality: 7.62
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 6.66
Overall Experience: 8.93
N
N • family_with_children • ca
9
Pros:

Great service

Cons:

Everything

2026-02-12 • via Nuitee
D
Deanna • couple • ca
8
2026-01-31 • via Nuitee
J
Jerome • solo_traveller • fr
10
Hotel parfait pour découvrir Toronto
Pros:

Le choix du petit déjeuner, être upgradé dès mon arrivée, hôtel à 10 minutes du centre, super propre malgré la tempête de neige, personnel chaleureux !

2026-01-31 • via Nuitee
C
Christophe • family_with_children • fr
9
Energetic !
Pros:

Fabulous Staff !

2026-01-29 • via Nuitee
A
AbdulKareem • solo_traveller • ca
10
2026-01-29 • via Nuitee
J
Jaqueline • family_with_children • ca
9
2026-01-27 • via Nuitee
C
Corinne • family_with_children • ca
9
Pros:

The front desk staff were helpful and pleasant
The breakfast selection was excellent
The location was perfect for our stay in Toronto. We were in a 15-20 min walk of our destinations.

2026-01-27 • via Nuitee
T
Tim • solo_traveller • au
8
2026-01-27 • via Nuitee
R
Reyes Gonzalez • family_with_children • mx
9
2026-01-26 • via Nuitee
N
Nick • extended_group • ca
10
2026-01-26 • via Nuitee
G
Gilles • solo_traveller • fr
8
2026-01-25 • via Nuitee
J
Julius • extended_group • fi
10
2026-01-23 • via Nuitee
M
Maclaris • family_with_children • ar
10
Pros:

Todo lindísimo hotel

Cons:

Nada

2026-01-22 • via Nuitee
A
Ahmad • family_with_children • ca
10
2026-01-22 • via Nuitee
S
SARAY • solo_traveller • tr
9
Pros:

It was very well localized in the heart of the city, ie Old Town. You can walk to Shopping centers at Eaton in 10-15 minutes and to St. Lawrence Market within 10 minutes. Rooms are comfortable and clean. Tea and coffee service 24 hours at the ground floor. Reception is very good and helping.

Cons:

Rooms can be heated more or the snowstorm temperatures were too low to overwhelm conditioners during my visit to Toronto.

2026-01-21 • via Nuitee
K
Kacey • extended_group • ca
9
2026-01-20 • via Nuitee
H
Holly • couple • ca
8
Always enjoy our stay here
Pros:

Great breakfast , quickly refilled .Requested a pet free room and happy to see u don’t take pets !loved the 16 th floor with view of church and park .wonderful downtown location , our favourite hotel !

Cons:

No complaints ! Friendly housekeepers and desk staff

2026-01-20 • via Nuitee
M
Muhammad • solo_traveller • ca
1
2026-01-19 • via Nuitee
M
Magali • family_with_children • fr
8
Pros:

Emplacement dans Toronto parfait

Cons:

Manque de fruit au petit déjeuner.

2026-01-19 • via Nuitee
G
Grace • family_with_children • gb
9
Pros:

All are best

Cons:

No likes

2026-01-19 • via Nuitee