Kimpton Saint George Hotel by IHG

Hotels
Kimpton Hotels
9.2 (759 reviews)
280 Bloor Street West , Toronto , ca

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Exceptional staff
Great location
Spacious and comfortable rooms
Dog-friendly amenities
Cons:
Inadequate water pressure
Some facilities could be improved
Noisy environments reported

Categories

Cleanliness
9.08
Guests reported that the hotel was clean and well-maintained, although one mention noted a slightly worn room.
Service
9.99
Staff were described as exceptional, friendly, and helpful throughout various reviews.
Location
9.59
The hotel has a great location close to subway lines and downtown attractions.
Room Quality
8.54
Rooms were spacious and comfortable, but some felt slightly worn or dated.
Amenities
9.57
Amenities like free coffee, tea, and dog-friendly services were highlighted.
Value for Money
8.53
While the stay was pleasant, some facilities like parking were considered expensive.
Food and Beverage
8.58
Food options lacked breakfast availability, but coffee in the lobby was appreciated.
Overall Experience
9.75
The overall stay was very positive, with guests expressing intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:40

Property Description

Luxurious Accommodation: The Kimpton Saint George Hotel, nestled in the heart of Yorkville, Toronto, offers a sophisticated and comfortable stay for guests.

Convenient Amenities: Enjoy complimentary WiFi in all guestrooms and indulge in the morning tea and coffee service, as well as the evening wine hour.

Prime Location: With top attractions like the University of Toronto, Royal Ontario Museum, and upscale shops and restaurants in close proximity, your stay at Kimpton Saint George Hotel promises both convenience and luxury.

To experience the perfect blend of elegance and convenience, book your stay at Kimpton Saint George Hotel now.

Important information:

Please note: Guests making reservations through this site are not eligible to receive IHG rewards.

For any room rate including breakfast, breakfast is only included for 2 adults and children under 12. Additional guests can purchase breakfast directly from the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 55 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.2
Based on 759 reviews
Cleanliness: 9.08
Service: 9.99
Location: 9.59
Room Quality: 8.54
Amenities: 9.57
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 9.75
E
Elenita couple ph
8
Pros:

Location and Richard on the reception was very welcoming

Cons:

Elevator was not functioning properly during our stay.

2026-07-18 via Nuitee
L
Linda family_with_children it
9
2026-07-15 via Nuitee
Y
Yasmin couple eg
10
2026-07-12 via Nuitee
F
fabiano family_with_children br
9
2026-07-12 via Nuitee
T
Tristan extended_group is
7
Pros:

Fínt

Cons:

Afgreiðslan soldið dónaleg

2026-07-09 via Nuitee
N
Nimrod couple us
1
Cons:

שרירות לב ובצע כסף.

2026-07-08 via Nuitee
M
Mattias family_with_children se
9
2026-07-06 via Nuitee
S
SALAH extended_group sa
7
2026-07-04 via Nuitee
J
Jingyu solo_traveller kr
7
2026-07-03 via Nuitee
H
Henning family_with_children de
9
Nice hotel
Pros:

Nice spacious rooms, wonderful style and and an easy-going atmosphere

Cons:

Breakfast could have more healthy options and breakfast staff could be more attentive

2026-07-03 via Nuitee
J
James couple ca
9
2026-07-02 via Nuitee
C
Christine extended_group us
8
Lovely hotel in great location.
Pros:

Hotel was well kept. Staff very friendly and helpful

Cons:

Shower was not great. The shower head did not have good coverage. Temp control difficult.

2026-06-25 via Nuitee
S
samanthacY2723NM Family London, England
4
Not family-friendly, not luxury
Pros:

I don’t know why there are so many reviews singing the praises of this hotel. It’s fine, but it’s not luxury and it’s not family friendly. Sure, families can stay there and they have an offering of a breast milk fridge which seems random considering they don’t offer even basics for families, but that’s as far as it goes.

There is no children’s menu in the restaurant or room service, and very little / next to nothing that young children could eat from the main menu - and the desserts (all 3 of them) are only suitable for adults or teenage children (not even the option for just ice cream).

I’m used to children’s toiletries in bathrooms at truly family-friendly hotels. Nothing at the Kimpton.

I requested a cot for my 1 year old when booking - arrived to find no cot, so had to call down (obviously resolvable but annoying). And my daughter absolutely detested the cot - we stay in hotels across the world frequently and we’ve never had a problem before. This cot was small and metal? So whenever she’d roll and touch the metal in the night, she’d wake as it was cold and loud to the touch (and it looked like a tiny prison). She usually wakes once a night - she woke double figure times at the Kimpton. And the mattress was the kind that makes a rustling noise every time she moved, which also woke her (these may sound minor, but I’ve honestly never had this problem before and it resulted in the worst sleep for us all, which isn’t what you want from a “luxury, family-friendly” hotel).

Next up, upon entering the room and finding no cot, I also discovered the bins hadn’t been emptied from the previous occupants! Again, never experienced this before and was v surprised. It made me pay attention to the cleanliness of the room and it was not great. There were black hairs around the sink and on the bathroom floor, and fingerprints on the mirror. I had called the reception to ask for the missing cot and told them the bins had not been emptied - when housekeeping came, the lady seemed surprised that I’d want the bin emptied? No apology, or anything like that. It was bizarre. Also, the bed cushions were on the floor and the screw in plug was just left in the bath. It looked like our room hadn’t finished being serviced (and there was no turndown service).

And the in-room coffee and tea is awful - there are only paper cups (bad for the environment, and not luxury) and the minibar was empty where I’d expect chilled water and fresh milk. Oh, and not a biscuit (cookie) to be found - you even get this in budget hotels?

The decor and furniture in the room is dated, worn down, and needs a refresh (we stayed in 1 bed suite).

So yes, overall I’m pretty unimpressed and most definitely wouldn’t return (full stop, but definitely not as a family with young children).

2026-06-23 via Tripadvisor
W
Warren couple ca
9
We enjoyed our stay but it was expensive but that was probably due to FIFA
2026-06-22 via Nuitee
A
Audrey couple us
8
2026-06-22 via Nuitee
R
Read couple ca
10
2026-06-21 via Nuitee
L
Lydia solo_traveller ca
10
2026-06-20 via Nuitee
C
Chantel couple ca
10
Beautiful property with a welcoming atmosphere.
Pros:

Great location, excellent amenities and fantastic staff. The room was beautiful, the staff are friendly and immediately responsive, the food at the Fortunate Fox is wonderful, and I really enjoyed the coffee and muffins available in the mornings, and the complimentary wine offered during Happy Hour. Parking is on site with in and out privileges. I will definitely stay here again!

Cons:

I don’t have anything negative to say about my experience at this property.

2026-06-20 via Nuitee
E
ethan couple us
7
Pros:

Pub downstairs was great, good food too, great staff in pub.

Cons:

Only one roll of toilet paper was in our bathroom on arrival.Night shift at front desk was not good; I asked in person for a roll of toilet paper about 11 pm and was told by front desk clerk that he would bring it up to our room.He never brought the toilet paper to our room.
Also mattress was way to soft .

2026-06-13 via Nuitee
C
Charles couple ca
3
Rooms are good, staff friendly, shower lacking pressure. Mgmt of breakfast poor.
Pros:

We ordered the breakfast for the first time slot 8-8:30 as we planned to be out at 9:15. At 8:35 when we called down we were told " it was coming" it arrived at 8:45. Cold, and disappointing on timing.

Cons:

See above

2026-06-07 via Nuitee