New York Marriott Downtown

Hotels
•
Marriott Hotels & Resorts
8.6 (372 reviews)
85 West Street at Albany Street , New York , us

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Service
Room Quality
Cons:
Food and Beverage
Value for Money

Categories

Cleanliness
8.35
Multiple mentions of cleanliness. Some concerns about air quality.
Service
8.95
Generally positive feedback, though some issues with front desk response.
Location
9.15
Highly praised for its proximity to attractions and convenience.
Room Quality
8.75
Rooms generally appreciated, but some complaints about the reservation.
Amenities
8.55
Well-received gym and facilities, some mentions of unexpected fees.
Value for Money
8.35
Concerns raised about fees, impacting perception of value.
Food and Beverage
7.95
Mixed reviews on food service and choices.
Overall Experience
8.75
Overall experience was positive with many satisfied guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:41

Property Description

Luxurious Accommodation
Experience comfort and style at the New York Marriott Downtown Hotel with its 506 guest rooms and 7 suites featuring signature Revive beds, flat-screen TVs, and marble bathrooms.

Convenient Amenities
Enjoy the convenience of onsite facilities including a fitness centre, restaurant, lounge, and concierge service.

Prime Location
Situated in the Financial District, just steps away from the 9/11 Memorial, this non-smoking property offers easy access to popular attractions and transportation hubs.

Ready to elevate your stay in New York City? Book now at the New York Marriott Downtown for a memorable experience!

Important information:

Breakfast included for maximum of 2 people per room with breakfast included rates.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EWR

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 65 per day.

Location

Property Video

Guest Reviews

8.6
Based on 372 reviews
Cleanliness: 8.35
Service: 8.95
Location: 9.15
Room Quality: 8.75
Amenities: 8.55
Value for Money: 8.35
Food and Beverage: 7.95
Overall Experience: 8.75
Y
Yolanda • solo_traveller • es
1
Nada recomendable...!!!!
Cons:

Pésimo servicio, el personal muy antipático. Nos tuvieron esperando 5 horas para hacer el check in, después de 12 horas de vuelo. Y después de darnos las llaves aun tienen el descaro de reírse de nosotros y nos tieraron las llaves de mala manera. Nunca he recibido un trato parecido. Aún no me puedo creer q haya personal asi trabajando en un sitio de cara al público. No lo recomiendo para nada.

2026-06-27 • via Nuitee
A
Aayush • extended_group • in
9
Good
Pros:

The location and view

Cons:

Better servicd

2026-06-26 • via Nuitee
V
Victoria • solo_traveller • us
9
Frank Sinatra vive
Pros:

Las habitaciones son amplias, están súper limpias, las camas son muy cómodas y cuentan con amplias ventanas donde puedes pasarte las horas muertas, como un gato asomado al mirador, si te gusta contemplar la vida en las calles de NYC. Los restaurantes del hotel son excelentes y, cuando yo estuve, nos ofrecieron a los visitantes una oferta para gastar gratis 20 dólares en ellos al día; también pude visitar un museo gratis por cortesía del hotel. El Oreo Ice Milkshake es para chuparse los dedos. El gimnasio del hotel tiene todos los medios necesarios para hacer entrenamiento funcional y es bastante grande como para no estar apelotonado con otros clientes. El personal de limpieza es muy amable, profesional y respeta la privacidad de los clientes. Está a dos minutos caminando del World Trade Center y, desde el hotel, cruzando la calle, si alquilas una bicicleta pública, puedes disfrutar de recorrer todo el camino habilitado para ciclistas del río Hudson, pedaleando de manera segura por toda la península de Manhattan.

Cons:

Las escaleras en el acceso de la entrada, aunque el personal suele ayudar a subir y bajar las maletas. El desayuno incluido es excelente, pero no esperes un desayuno buffet todos los días: entre semana es un desayuno americano y los fines de semana es buffet. La zona financiera es un lugar donde hay actividad a lo largo del día, pero no esperes gran animación o prácticamente ninguna de noche. Para ello, has de moverte a otros barrios de Nueva York. Eso sí, es un distrito muy seguro, al que puedes volver andando sin problemas cuando ya ha caído el sol.

2026-06-26 • via Nuitee
A
Alice • couple • us
10
Pros:

the staff was soooo sweet

2026-06-18 • via Nuitee
F
Fabio • solo_traveller • br
10
Confortável
Pros:

Localização e preço

Cons:

Preço do café da manhã

2026-06-16 • via Nuitee
J
Jose Leonardo • extended_group • us
10
2026-06-09 • via Nuitee
K
Kevin • family_with_children • us
9
Excellent location , affordable price
Pros:

View from our room.

Cons:

Availability of a fold out bed

2026-06-08 • via Nuitee
M
Mary • couple • us
7
We were comparing it to CQ where we usually stay. CQ won on all points, including price.
2026-06-02 • via Nuitee
P
Pierre • couple • fr
10
Pros:

Thanks to Gordon. Very nice guy.

2026-06-01 • via Nuitee
K
Karen • extended_group • us
10
2026-05-26 • via Nuitee
J
Julien • extended_group • ca
8
Bon hôtel bien placé avec des services très corrects
Pros:

Emplacement, équipements et petits détails comme la crème pour le corps.

Cons:

Petit déjeuner uniquement pour deux personnes, même si chambre de 4 (bien tout lire en détail sur l’annonce Booking…).
Pas de VMC dans la salle d’eau.

2026-05-21 • via Nuitee
R
Roxi • extended_group • us
8
The front desk staff was very helpful
Pros:

Fast elevators!

Cons:

The bed and pillows did not smell clean

2026-05-17 • via Nuitee
Y
YING • couple • us
5
2026-05-13 • via Nuitee
L
Liz • extended_group • us
8
2026-05-04 • via Nuitee
J
Jose • solo_traveller • co
10
Pros:

Lo más importante es la ubicacion

Cons:

Todo me gustó

2026-05-03 • via Nuitee
G
GillBeck • solo_traveller • us
8
Overall a great place to stay in a great location
Pros:

Paid for a room with a veiw of the Statue of Liberty and that is what I received. Excellent

Cons:

It was all good - nothing to change

2026-04-26 • via Nuitee
A
Afzalkhon • solo_traveller • uz
10
2026-04-19 • via Nuitee
R
Rita Macias • solo_traveller • us
9
2026-04-19 • via Nuitee
A
Alberto • extended_group • it
2
Pros:

Posizione

Cons:

Capacità dello staff di gestire richieste e lamentele dei clienti; capacità dello staff di dare informazioni trasparenti e complete

2026-04-08 • via Nuitee
• family_with_children • co
8
2026-04-08 • via Nuitee